Honda Odyssey Complaints

12,890 consumer complaints on file.

#11121892August 23, 2018
POWER TRAIN
THE PROBLEM STARTS WHEN SHIFTING FROM FIRST GEAR TO SECOND GEAR WHILE DRIVING AND WHILE SLOWING DOWN TO A FULL STOP. THE VAN JOLTS/ JERK. I WENT TO KUNI HONDA CENTENNIAL, CO. WHERE THEY VISUALLY INSPECTED AND TWO DIFFERENT TECHS TEST DROVE WITHOUT EXPERIENCING THE JOLTING. THE DRIVE HOME WAS WITHOUT INCIDENT. THE NEXT MORNING MY WIFE EXPERIENCED THE SAME JOLTING / JERKING ON UPSHIFT AND DOWNSHIFT. THIS PROBLEM IS SCARY SPECIALLY WHEN YOUR DRIVING ALONG THE FREEWAY AND STARTS JERKING. THE SAFETY OF THE PEOPLE INSIDE THE VAN IS NOW UNSAFE AND IN QUESTION. HELP!!! THE DEALERSHIPS DON'T KNOW THE SOLUTION SO WE'RE ALL DEPENDENT ON HONDA MANUFACTURING ENGINEERS TO CREATE AND DISTRIBUTE A SERVICE BULLETIN NOW BEFORE SOMEONE GETS HURT! MILEAGE OF FIRST INCIDENT: 25,440
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121245August 21, 2018
ENGINE
WITHIN THE LAST 12 MONTHS MULTIPLE TIMES I HAVE EXPERIENCED SUDDEN UNEXPECTED ACCELERATION OF THE ENGINE WHILE BRAKING. WHEN IT HAPPENED, I WAS ON A CITY STREET AND WAS ABLE TO STOP THE CAR BY HARD BRAKING TO AVOID A COLLISION WITH THE CAR IN FRONT OF ME. I THEN TOOK THE CAR OUT OF GEAR (SHIFTED TO NEUTRAL) AND THE ENGINE ACCELERATION STOPPED. THIS HAPPENED TODAY (8/21/18) AND MULTIPLE TIMES (AT LEAST FIVE) IN THE PAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120925August 19, 2018
STRUCTURE:BODY
THE AUTOMATIC SLIDING DOOR ON THE DRIVERS SIDE, WHEN OPENED, BECAME DETACHED FROM THE RAILS BOTH TOP & BOTTOM FALLING COMPLETELY OFF, HANGING ONLY BY THE CABLE. BADLY SCRAPPING THE SIDE OF THE VAN THE ENTIRE LENGTH OF THE DOOR. APPARENTLY HONDA HAS BEEN AWARE OF THIS DESIGN DEFECT FOR MANY YEARS, BUT UNLIKE TOYOTA WHO HAD SIMILAR PROBLEMS, HONDA HAS NOT YET ISSUED A RECALL. ASIDE FROM THE OBVIOUS MALFUNCTIONING OF THE DOOR THIS COULD HAVE CAUSED SERIOUS IF NOT FATAL INJURIES TO A SMALL CHILD. THE OPEN BUTTON ON THE DASHBOARD PANEL WAS HIT WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY(NOT RUNNING). THE DOOR MADE A GRINDING SOUND, OPENED, FELL OFF IT'S TRACKS AND CONTINUED TO OPEN SCRAPING ALL THE WAY DOWN THE SIDE OF THE VAN AND HANGING BY ONLY THE CABLE WHEN IT STOPPED. FROM LOOKING ON THE INTERNET & FROM TALKING TO A HONDA SERVICE REP, THIS SEEMS TO BE A FAIRLY COMMON PROBLEM WHICH HONDA HAS CHOSEN TO IGNORE. THE SERVICE PERSONS' ONLY COMMENT WAS THAT MY VEHICLE IS OUT OF WARRANTY. I WOULD LIKE TO KNOW WHAT HONDA PLANS TO DO ABOUT THIS KNOWN DEFECT. ARE THEY WAITING FOR SOMEONE TO BE SERIOUSLY INJURED OR WORSE? WOULDN'T IT MAKE SENSE TO DO A RECALL AND FIX THE PROBLEM BEFORE A MAJOR INJURY AND LARGE LAWSUIT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120704August 17, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE ELECTRONIC SLIDING DOOR WOULD NOT CLOSE AND REMAINED IN THE OPEN POSITION. THE DOOR ALSO COULD NOT BE CLOSED MANUALLY. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (NAPLETON HONDA, 17220 TORRENCE AVE, LANCING, IL 60438), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120732August 17, 2018
AIR BAGS
WHILE SLOWLY DRIVING OVER A SET OF UNDULATIONS IN A BUSINESS PARKING LOT, THE VAN CAME DOWN ON ONE OF THE UNDULATIONS AND DEPLOYED THE PASSENGER SIDE AIR CURTAINS AND PASSENGER SEAT AIRBAGS. THIS IS A VMI CONVERTED MOBILITY VAN. BECAUSE THE VAN IS LOWER TO THE GROUND AND HEAVIER, IT DID DAMAGE TO THE BOTTOM OF THE VAN. BECAUSE OF THE LOW SPEED OF TRAVEL, AND THE NATURE OF THE VAN COMING DOWN ON THE UNDULATIONS (NOT SIDE IMPACT) THE AIRBAGS SEEMED TO HAVE DEPLOYED WITHOUT CAUSE. I AM CONCERNED THAT IF WE ARE DRIVING AND HIT A POTHOLE, THE AIRBAGS MAY DEPLOY. MY WIFE IS A PARAPLEGIC AND SHE WOULD BE TRAPPED IN THE VAN BECAUSE THE RAMP WILL NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11120468August 16, 2018
POWER TRAIN, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS RESTARTED AND IMMEDIATELY DRIVEN TO THE LOCAL DEALER (SHEEHY HONDA, 7434 RICHMOND HWY, ALEXANDRIA, VA). THE VEHICLE WAS EXAMINED, BUT NO FAILURE WAS FOUND. APPROXIMATELY NINE MONTHS LATER, THE FAILURE RECURRED. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SUDDENLY JERKED AND ABRUPTLY STOPPED WHEN THE TRANSMISSION ERRONEOUSLY SWITCHED FROM REVERSE TO THE PARK POSITION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SLIDING DOOR WAS FAULTY. THE DOOR UNLATCHED WHILE DRIVING AND THE VEHICLE AUTOMATICALLY TURNED OFF. A SOFTWARE UPDATE WAS PERFORMED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120026August 15, 2018
STRUCTURE:BODY
BOTH DRIVER AND PASSENGER SIDE REAR SLIDING DOORS OFTEN FAIL TO CLOSE USING THE ELECTRIC CLOSING SYSTEM. THIS IS DANGEROUS IF NOT NOTICED BECAUSE THE DOORS ARE NOT LATCHED. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120134August 15, 2018
SERVICE BRAKES
ANY TIME I AM DRIVING AT A RELATIVELY HIGH SPEED (45+) GOING DOWNHILL AND NEED TO BRAKE, THE VEHICLE VIBRATES SIGNIFICANTLY. I LOOKED THIS UP AND IT APPEARS TO BE A VERY COMMON ISSUE WITH HONDA ODYSSEYS -- WARPED ROTORS, AND NOT DUE TO OVERUSE OR HIGH MILES. MY HONDA ACTUALLY HAS PRETTY LOW MILES. IT IS VERY CONCERNING WHEN I'M DRIVING WITH MY FAMILY IN THE MOUNTAINS AND FEEL LIKE I ALMOST DON'T HAVE CONTROL OF THE CAR SINCE IT SHAKES SO MUCH. THERE SHOULD BE A RECALL SINCE THIS IS EASILY A $500-1000 FIX. AS FOR THE DATE BELOW, IT'S BEEN HAPPENING FOR YEARS, SO I JUST PUT IN THE MOST RECENT DATE. WE CAMPED LAST WEEKEND AND IT HAPPENED YET AGAIN. FINALLY PROMPTED ME TO FILE A COMPLAINT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120156August 15, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE DRIVING 55 MPH, THE PASSENGER SIDE SLIDING DOOR BECAME AJAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WALDORF HONDA (2450 CRAIN HWY, WALDORF, MD 20601, (301) 843-8700) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE NEEDED TO BE PERFORMED ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119939August 14, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 HONDA ODYSSEY. WHILE DRIVING, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2015 PER NHTSA CAMPAIGN NUMBER: 14V112000 (FUEL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119948August 14, 2018
ENGINE, POWER TRAIN
2015 ODYSSEY VEHICLE'S JERKING EXPERIENCE STARTED DURING A STOP AND GO TRAFFIC. WITH THREE KIDS AND TWO ADULTS, WE WERE EXTREMELY FRIGHTENED. THE VEHICLE JERKED VIOLENTLY WHEN I PUSHED THE GAS PEDAL DURING THE LOW SPEED, 5-20 MPH. I WENT AWAY LATER THAT DAY AND WE WENT ABOUT OUR BUSINESS. AFTER WE GO BACK TO OUR HOME, WENT TO THE LOCAL HONDA DEALER AFTER MAKING AN APPOINTMENT. OF COURSE, WE WERE NOT ABLE TO REPLICATE THE VIOLENT JERK EXPERIENCE. THEY SAID UNTIL THEY SEE IT, THERE'S NOTHING THEY CAN DO. IT WAS INITIALLY AROUND 30K MILES WHEN THIS STARTED NOW OVER. IT HAS NOT HAPPENED IN A FEW MONTHS BUT HONDA IS NOT TAKING THIS SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119959August 14, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I WAS DRIVING ON A BUSY 4 LANE ROAD AT THEIR SET HIGHWAY SPEED, RIGHT ALONG WITH THE REST OF TRAFFIC. I HAD MY 4 KIDS IN MY 2013 HONDA ODYSSEY, WHICH I TRUSTED, WHEN WITHOUT WARNING, MY VAN SHUT OFF. MY KEY WAS STILL ENGAGED. THERE WAS NO WARNING LIGHT OR SOUND. I DID NOT RUN OUT OF GAS. MY BATTERY DID NOT DIE. THERE WAS NO SLOWING DOWN, MY CHECK ENGINE LIGHT DID NOT COME ON. MY CAR DID NOT OVERHEAT. WHILE DRIVING NORMALLY, MY ENGINE SUDDENLY CUT, ALL MY LIGHTS WENT OUT, MY DASH WENT BLACK, AND MY WHEEL LOCKED. I WAS BARELY ABLE TO GET THE CAR TO GO INTO THE RIGHT LANE AND THANKFULLY, MY HAZARDS STILL WORKED BUT THE REST WAS DEAD. I HAD ENOUGH MOMENTUM TO STAY MOVING FOR A LITTLE WHILE AND I EVENTUALLY GOT OVER INTO A SMALL AREA BESIDE THE ROAD. SOMEHOW I WASN'T HIT BY THE MANY CARS AROUND ME, INCLUDING TRACTOR TRAILERS. ALL I DID NEXT WAS TURN MY VAN OFF, AND THEN TURN IT BACK ON AND IT STARTED LIKE NOTHING EVER HAPPENED. I HAD A FULL DIAGNOSTIC RUN AT OUR LOCAL DEALERSHIP AND NO ONE COULD FIND ANYTHING WRONG WITH THE VEHICLE. MY CAR WAS IN MOTION AND DRIVING NORMALLY. I NEEDED TO SCHEDULE A B1 SERVICE (OIL CHANGE AND TIRE ROTATION) SOON BUT IT WAS NOT DUE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119758August 13, 2018
ENGINE
3.5L V6 ENGINE MISFIRE, PLUGS FOULING, PISTON RING REPLACEMENT AS PART OF THE CLASS ACTION SETTLEMENT FOR ENGINE MISFIRE, HONDA CORP ISSUED A SERVICE BULLETIN TO UPDATE THE PCM SOFTWARE AND REPLACE THE AFFECTED SPARK PLUGS. THIS REMEDY DOES NOT FIX THE PROBLEM. RECOGNIZING THE ORIGINAL REMEDY WAS NOT AFFECTIVE, HONDA CORP ISSUED A SERVICE BULLETIN TO EXTEND ENGINE WARRANTY TO 8 YEARS OR 125,000 MILES WHICHEVER IT COMES FIRST. FOR MY SPECIFIC CASE, THE FIRST TIME THIS PROBLEM OCCURRED WHILE DRIVING IN AUG 2014 WITH 57,486 MILES (MIL LIGHT ON, ENGINE STUMBLES, LOSS OF POWER), THE HONDA DEALERSHIP SERVICED MY VEHICLE BY FOLLOWING THE SERVICE BULLETIN TO UPDATE THE PCM SOFTWARE AND REPLACE THE AFFECTED SPARK PLUGS. THE 2ND TIME THIS PROBLEM OCCURRED IN APR 2018 WHILE DRIVING WITH 112,805 MILES (MIL LIGHT ON, ROUGH IDLE, VIBRATES EXCESSIVELY WHILE DRIVING), THE HONDA DEALERSHIP CHARGED ME A FEE IN EXCESS OF $619 TO REPLACE FOUL PLUGS AND V TEC SWITCHES. THE 3RD TIME THIS ISSUE OCCURRED WHILE DRIVING ON AUG 2018 WITH 112,805 (MIL LIGHT ON, VEHICLE VIBRATES EXCESSIVELY WHILE DRIVING, LOSS OF POWER AND STUMBLE), THE HONDA DEALERSHIP IS CHARGING ME OVER $1100 TO REPLACE PISTON RINGS AND AFFECTED FOUL PLUGS. THIS IS A SAFETY ISSUE WHEN THE ENGINE IS LOSING POWER AND VIBRATES EXCESSIVELY WHILE DRIVING. THE SERVICE BULLETIN AND THE EXTENDED WARRANTY DOES NOT RESOLVE THE PROBLEM COMPLETELY AND LEAVE THE CUSTOMERS WITH A LARGE COST TO REPAIR FOR SOMETHING THAT SHOULD BE RESOLVED. A SAFETY RECALL IS STRONGLY RECOMMENDED FOR THE AFFECTED VEHICLES WITH 3.5L V6 ENGINES. MANY CUSTOMERS ARE AT RISK WHILE DRIVING THEIR VEHICLES WITH LOSS OF POWER, STUMBLES, VIBRATES EXCESSIVELY, AS WELL AS MANY ANGRY CUSTOMERS ARE DEMANDING ACTION TO RESOLVE THIS ISSUE COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119415August 12, 2018
STRUCTURE:BODY
PASSENGER SLIDING DOOR STUCK IN OPEN POSITION AS THE LATCH HAS BROKEN. DOOR WILL NOT CLOSED INTO POSITION. I TRIED TO CLOSE USING MANUAL AND AUTOMATIC DOOR CLOSING OPTIONS TO NO AVAIL. LUCKILY IT HAPPENED IN MY DRIVEWAY SO NO INJURIES OR ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119426August 12, 2018
SEATS
DRIVER SEAR FAILURE BROKE AND RECURRED AGAIN,5 MONTHS LATER. I HAD TO PAY OUT OF MY POCKET. THIS IS MY SECOND HONDA ODYSSEY I GOT FROM THIS DEALER. UP DATE DRIVER SEAT BROKE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119334August 11, 2018
ENGINE
FREQUENT CHECK ENGINE SIGN COMING ON, MECHANIC SAID EXCESSIVE OIL CONSUMPTION, OIL BURING OFF, ALTHOUGH HONDA HAS REACHED A SETTLEMENT WITH OWNERS OF ODYSSEY FROM 2008-2013 REGARDING THIS ISSUE, WHEN I CALLED WITH THE COMPLAINT THEY ARE SAYING MY 2012 ODYSSEY IS NOT ON THE LIST OF CARS WITH THIS PROBLEM. BUT MY CAR IS HAVING THE SAME PROBLEM AS OTHER OWNERS WERE HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119342August 11, 2018
SERVICE BRAKES
HAVE VIBRATION UP THRU STEERING COLUMN. PROBLEM ORIGINALLY BECAME NOTICEABLE INSIDE OF 10,000 MILES. BY 36,000 MILES SHAKING WAS SEVERE WHEN BRAKING HARD AT HIGH SPEED ESPECIALLY GOING DOWNHILL, BUT ALSO NOTICEABLE, AT LOWER IN CITY DRIVING SPEEDS, WHEN BRAKING AND AFTER THE BRAKES HAVE BEEN USED AND HEATED UP. AT 36,773 MILES THE DEALER TURNED THE ROTORS WHICH ELIMINATED THE VIBRATION FOR A TIME. BUT MUCH LIKE THE CONDITION WHEN THE CAR WAS NEW, THE VIBRATION, OVER TIME AND USE, HAS RETURNED AND IS ONCE AGAIN SEVERE. THIS IS CAUSED BY FAULTY DESIGN OF THE BRAKE ROTORS WHICH WHEN HEATED UP FROM USE WARP CAUSING UNEVEN WEAR OF THE BRAKE PADS WHICH OVER TIME CAUSES THE VIBRATION WHEN BRAKING. HONDA COVERED HALF THE COST FOR THE REPAIR AT 36,773 MILES. DOUBT THEY'LL DO ANYTHING THIS TIME WHEN I TAKE THE CAR IN AGAIN FOR REPAIR AT 73,000 MILES. OWNERS SHOULD NOT GET STUCK WITH COSTLY REPAIRS DUE TO FAULTY DESIGN AND/OR MANUFACTURING. THIS IS A PROBLEM THAT HAS BEEN PREVALENT OF OTHER MODEL YEAR ODYSSEYS AND PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118876August 10, 2018
STRUCTURE:BODY, POWER TRAIN, SEATS
FOR STARTERS I HAD TRANSMISSION REBUIT AND ITS NEEDS REPLACED AGAIN THIS IS AT 120000 MILES THEN AT 135000 MILES. I HAVENT GOT IT REPLACED YET, BUT MY MECHANIC GAVE ME THE WARNING. ALSO SAID ALL ODYSSEYS TRANSMISSIONS FAIL.LIKE ITS A ONGOING PROBLEM. NUMBER 2. MY PASSENGERFRONT DOOR GETS STUCK AND YOU CANT OPEN OT EVEN THOUGH ITS UNLOCKED. 3..THE MIDDLE SEAT SECOND ROW THE SMALL SEAT THAT UNLATCHES, UNLATCHES WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118617August 8, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
A VSA WITH A TRIANGLE WARNING SIGN IS ON IN MY DASHBOARD, I SCARE THE ABS BRAKES WILL NOT WORK PROPERLY AND IT DOESN'T WORK THE VSA SWITCH ON THE LEFT SIDE OF THE DASH NEITHER TO SWITCH ON OR OFF, I CHECK TIRES AND LOOKS OK THE PRESSURE OF EACH, IS ANY RECALL ABOUT THIS PROBLEM WITH THIS HONDA ODISSEY '07?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118255August 7, 2018
UNKNOWN OR OTHER, EXTERIOR LIGHTING
MY COMPLAINT HAS TO DO WITH LOW TIRE PRESSURE INDICATOR AND TIRE PRESSURE (TPMS) MONITOR. THE EXPERIENCE WE HAVE SINCE THE VEHICLE WAS PURCHASED IS THAT IF THE FORMER LIGHT APPEARS AND YOU REPLACE THE AFFECTED TIRE WITH A SPARE TIRE, THE LATTER LIGHT (TPMS) WILL APPEAR IT WILL DISABLE THE PART. ONCE THE SPARE IS REPLACE WITH A NEW TIRE, THE FORMER LIGHT COMES BACK AND STAYS ON UNTIL THE PART IS REPLACED. IT HAS HAPPENED TO US TWICE. HONDA WARRANTY DOES NOT COVER THE PART OR LABOR TO REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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