Honda Odyssey Complaints

12,890 consumer complaints on file.

#11204990May 1, 2019
POWER TRAIN
GOOD AFTERNOON. MY WIFE HAS A 2002 HONDA ODYSSEY WITH A RECALL NOTICE FOR A PCM. MANUFACTURER RECALL NUMBER IS P48, NHTSA RECALL NUMBER IS 04V-176. THE VEHICLE VIN IS [XXX]. THE ISSUE IS REGARDING A PCM RECALL FOR 2002 ODYSSEY WITH A REBUILT TRANSMISSION, WHICH MY WIFE?S CAR DOES NOT HAVE. HER CAR HAS THE ORIGINAL TRANSMISSION. THE DEALERSHIP WHERE IT WAS TAKEN IS WEST BROAD HONDA IN RICHMOND VIRGINIA. THE DEALERSHIP TOLD ME THAT IT IS NOT A RECALL, IT IS A SERVICE BULLETIN, SO THERE IS NOTHING THEY CAN DO. THE CASE MANAGER AT HONDA AGREED AS WELL THAT IT IS A SERVICE BULLETIN AND DOES NOT PERTAIN TO MY CAR. I TALKED TO THE CASE MANAGER LAST ON MONDAY APRIL 29, AND DESPITE LEAVING MESSAGES SINCE THEN FOR HER TO CALL ME WITH A STATUS UPDATE, I HAVE HEARD NOTHING TO RECTIFY THIS SITUATION. THE DEALERSHIP TOLD ME THAT THEY SUBMITTED A ?FIXED BY INSPECTION? REPORT TO HONDA ON MONDAY, BUT THERE IS STILL A RECALL ON THIS VEHICLE. THIS IS THE PROBLEM: I AM IN THE MILITARY, AND I HAVE TO DROP THIS CAR OFF NEXT WEEK FOR SHIPMENT TO MY NEXT DUTY STATION IN ALASKA. HOWEVER, THEY WILL NOT ACCEPT A VEHICLE WITH AN OPEN RECALL. IT IS REQUIRED THAT I PROVIDE PROOF THAT THERE IS NO OPEN RECALL, AND I CANNOT DO THAT BECAUSE OF THIS. I TRULY HAVE NO OTHER RECOURSE, AND THERE IS NOTHING I CAN DO ON MY END TO FIX THIS. FURTHERMORE, IT REALLY SHOULD NOT BE MY RESPONSIBILITY TO CONTINUALLY CALL ABOUT GETTING THIS PROBLEM FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205041May 1, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. HOLLER HONDA (2211 N SEMORAN BLVD, ORLANDO, FL 32807) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205066May 1, 2019
TIRES
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY EQUIPPED WITH KUMHO SOLUS TIRES, SIZE: 225/60R16. THE CONTACT STATED THAT THE TIRES WERE SUPPOSED TO LAST FOR 85,000 MILES; HOWEVER, THEY BEGAN TO WEAR AFTER 25,000 MILES. IN ADDITION, THE VEHICLE SHOOK UNCONTROLLABLY AND WOULD NOT RELENT. THE CONTACT TOOK THE VEHICLE TO TIRES PLUS WHERE IT WAS DIAGNOSED THAT EACH TIRE NEEDED A NEW STEEL BELT. ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,674.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204733April 30, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) BY GILLMAN HONDA (10595 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (866) 935-8321); HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204760April 30, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
BOTH REAR DOORS BECOME STUCK AND COMPLETELY INOPERABLE. THE POWER DOOR MECHANISM HAS FAILED AND NOW THE DOOR IS COMPLETELY STUCK IN THE CLOSED POSITION. THERE IS NO WAY TO MANUALLY OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204781April 30, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TRIED TO PULL OUT OF PARKING LOT ACROSS 2 BUSY LANES TO MAKE MY TURN AND CAR WENT INTO IDLE WHILE DRIVING, HIT THE GAS PEDAL SINCE CARS WERE COMING AT HIGH SPEED AT ME AND IT WOKE UP. A DAY LATER RECEIVED A RECALL NOTICE ON MY HONDA APP CALLED UPDATE PARK LOGIC SAFETY RECALL AND SCHEDULED APPOINTMENT IMMEDIATELY FOR 4/29/19 TO BE TOLD THEY GET THE SAME COMPLAINT OFTEN AND CARS BROUGHT IN. THE AUTO IDLE THAT COMES ON AUTOMATICALLY SHOULD BE ACTIVATED BY BREAK PEDAL AND WOKEN UP WHEN LET GO BUT WHAT THEY ARE SAYING IS, IT ACTUALLY COULD GET ACTIVATED IF SOMEONE WITH BIGGER FEET ACCIDENTALLY TOUCHES THE GAS PEDAL. NOT SURE THAT IS TRUE BECAUSE NOBODY HAS THAT BIG OF FEET TO PRESS FULLY BOTH GAS AND BREAK PEDAL AND IDLE DOES NOT COME ON UNLESS BREAK PEDAL IS PUSHED ALL THE WAY. THIS IS SERIOUS ISSUE IF YOU TRY TO PULL OUT OF PARKING LOT INTO TRAFFIC AND CAR JUST REFUSES TO GO BUT HONDA KEEPS STICKING TO SAME STORY AND BASICALLY WANTS TO MAKE ME BELIEVE BOTH BREAK AND GAS PEDAL WERE PUSHED AT SAME TIME IN THE MIDDLE OF THE ROAD WHICH IS NOT POSSIBLE WITH MY SIZE 7 SHOE AND IF THAT WAS THE CASE WHY DID THE CAR MOVE OUT OF PARKING LOT AND DIE IN THE MIDDLE OF THE STREET? I POSSIBLY TOUCHED THE GAS PEDAL BUT DEFINITELY NOT PUSHED IT AND HONDA IS TELLING ME "SAFETY SYSTEM FOR THE BRAKE OVERRIDE IS WORKING AS DESIGNED, IF BRAKE AND GAS PEDAL ARE PRESSED AT SAME TIME THE SYSTEM THINKS YOU ARE TRYING TO SLOW DOWN THE VEHICLE SO IT CUTS POWER TO PREVENT ACCIDENTAL ACCELERATION". BUT IF I AM PULLING OUT IN THE BUSY STREET WHY WOULD I BE PRESSING BRAKE AND GAS PEDAL, ONLY GAS TO GET AWAY BEFORE I GET TAKEN OUT OR CAUSE AN ACCIDENT, THIS SOUNDS LIKE AN EXCUSE BEFORE SOMEONE GETS SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204813April 30, 2019
EXTERIOR LIGHTING
AIRBAG LIGHT CAME ON WHEN STARTING VEHICLE AND WON'T GO OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204887April 30, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHEN CLOSING THE POWER SLIDING DOOR, IT REVERSES DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204359April 29, 2019
UNKNOWN OR OTHER
PAINT PEELING ON ROOF. COLOR IS WHITE PEARL ODYSSEY 2014 . I WAS ON THE FREEWAY WHEN I HEARD A FLUTTER AND SAW WHAT I THOUGHT WAS PAPER FLYING THROUGH MY BACK WINDOW. THE NEXT DAY I SAW THAT PAINT HAD PEELED OFF THE ROOF OF THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204480April 29, 2019
ELECTRICAL SYSTEM
MY HUSBAND WENT TO THE STORE, CAME BACK FOR MY 3 YEAR OLD AND I. TURNED THE CAR OFF AND CAME INSIDE FOR 10 MINS, WHEN WE CAME OUT TO LEAVE, THE ENTIRE CAR WAS FILLED WITH SMOKE AND FIRE. THE FIRE DEPARTMENT BELIEVES IT WAS THE SEAT MOTOR THAT MALFUNCTIONED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11204638April 29, 2019
AIR BAGS
WHEN PASSENGERS ARE IN THE PASSENGER SEAT, THE AIRBAG INDICATOR LIGHT STATES AIRBAG IS OFF. I HAVE INFORMED THE DEALERSHIP WHERE I PURCHASED THE AUTO ABOUT THIS SEVERAL TIMES. NOTHING HAS BEEN CHECKED. I'M VERY CONCERNED ABOUT THIS, MY HUSBAND AND I TRAVEL A LOT NOW AND A CRASH AND A NON WORKING AIRBAG COULD BE THE DIFFERENCE BETWEEN LIFE AND OR SERIOUS INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204064April 27, 2019
VISIBILITY/WIPER
VAN WAS PARKED INSIDE A GARAGE WITH NO DAMAGE. WALKED INTO THE GARAGE HOURS LATER AND NOTICED THE DRIVERS REAR QUARTER PANEL WINDOW CRACKING AND BREAKING APART ON ITS OWN. GLASS BREAKAGE PATTERN APPEARS TO BE SPONTANEOUS WINDOW FAILURE POSSIBLY DUE TO MANUFACTURING DEFECT. MAY CAUSE SAFETY HAZARD IF I WERE DRIVING THE VEHICLE WITH KIDS IN THE REAR SEAT AND IT GAVE WAY THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204152April 27, 2019
STRUCTURE:BODY
WHITE PAINT IS PEELING OFF OF THE VEHICLE IN 3 SPOTS. THIS BEGAN ABOUT A YEAR AGO AND CONTINUES TO GET WORSE. RIGHT AND LEFT SIDE OF THE TAILGATE, AND 1 SPOT ON THE ROOF BETWEEN THE WINDSHIELD AND THE MOONROOF. MANY OTHER HONDA ODYSSEY AND PILOT OWNERS ARE EXPERIENCING THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204157April 27, 2019
STRUCTURE:BODY
OUR 2014 DIAMOND WHITE PEARL HONDA ODYSSEY HAS A FACTORY PAINT DEFECT CALLED DELAMINATION. THE PAINT STARTED PEELING OFF IN SHEETS / LARGE SECTIONS FROM THE ROOF IN JANUARY 2019 AND THEN THE TAILGATE IN FEBRUARY 2019. THE WHITE PAINT BASE COAT IS CLEANLY SEPARATING FROM THE ED PRIMER. AMERICAN HONDA USA REFUSES TO TAKE OWNERSHIP OF THE PROBLEM AND ACTUALLY TRYING TO STATE THIS IS OWNER WEAR & TEAR? THEY NEED TO PAY FOR THIS DEFECT 100% AND HONDA NEEDS TO ADMIT THIS IS A WIDE SPREAD PROBLEM AFFECTING ALL NEWER WHITE HONDA'S LIKE 2016 HRV, 2015 PILOTS, FITS & ODYSSEYS, 2014 PILOTS & ODYSSEYS, 2013, 2012 ETC ETC. ANYTHING WHITE FROM HONDA AND EVEN ACURA, MADE IN THEIR USA & MEXICO FACTORIES. CBS 2 LOS ANGELES NO HAS AN OPEN AND ONGOING INVESTIGATION AS WELL: HTTPS://LOSANGELES.CBSLOCAL.COM/VIDEO/PROGRAM/1200/4059251-2-ON-YOUR-SIDE-PEELING-CAR-PAINT/ ALL WE WANT IS HONDA USA TO COVER THIS DEFECT 100%, AND IF THEY CONTINUE TO SELL THESE WHITE HONDA'S TO OWNERS NOT LETTING THEM KNOW THE PAINT WILL ONLY LAST BETWEEN 3-5 YEARS THEY ARE PRACTICING IN CONSUMER FRAUD. INDUSTRY STANDARD IS FOR A CARS PAINT TO LAST A MINIMUM OF 10 YEARS UNDER NORMAL USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203933April 26, 2019
POWER TRAIN
I HAD THE CAR FOR ONLY ONE YEAR. AT 122,000 MILES THE TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203973April 26, 2019
UNKNOWN OR OTHER
WHEN I WAS DRIVING IN HIGHWAY AT 70 MILE/H, THE SUNROOF GLASS BROKEN. I DID NOT SEE ANYTHING HIT MY CAR, NO TRUCK AND BRIDGE NEAR BY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203665April 25, 2019
FUEL/PROPULSION SYSTEM
GASOLINE LEAKING BELOW PASSENGER SIDE DOOR. THIS VAN WAS MODIFIED FOR A WHEELCHAIR AND HAD AN AFTERMARKET FUEL TANK INSTALLED. HONDA DEALER INSPECTED IT, SAID LEAK IS AT TOP OF TANK BUT CANNOT SERVICE DUE TO THE TANK NOT BEING OEM. DEALER SAID THIS HAS HAPPENED BEFORE BUT THEY REFUSE TO REPORT IT. THE BUILDER IS BRAUN ABILITY. LEAK STARTS WHEN KEY IS TURNED TO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203682April 25, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS VEHICLE HAD ISSUE ON ELECTRICAL SYSTEM. THIS VEHICLE IS ABOUT 100K MILES AND HAD BEEN CHANING 3 BATTERIES AND IT MEAN THAT 4HT BATERRY INSTALLED ON THIS VEHICLE. LUCAS HONDA DEALER CHANGED THREE TIMES PLUS ORIGINAL BATTERY. AS PER SPOKEN TO LUCAS HONDA CUSTOMER SERVICE FOR THE BATTERY PROBLEM. CUSTOMER SAID; "THERE IS NORMAL". I DID NOT BRING THIS VEHICLE FOR THIRD TIMES BECAUSE I THINK I WILL HEAR SAME AS IT "NORMAL". I HAVE YOUNG KID AND I HOPE THIS VEHICLE WILL NOT BREAK DOWN ON INTERSTATE OR MOUNTAIN, OR MIDDLE OF TRAFFIC. I WOULD LIKE YOUR ADVICE SO THE ISSUE SHOULD BE FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203321April 24, 2019
FUEL/PROPULSION SYSTEM
I WENT TO THE OURISMAN HONDA OF LAUREL SEVICE DEPARTMENT TO HAVE THEM TO REPLACE THE FUEL PUMP SYSTEM DUE TO A RECALL THAT I WAS INITIALLY UNAWARE OF. THEY STATED THAT THEY WOULD FIX THE ISSUE AT NO COST. LATER, I RECEIVED A VOICEMAIL THAT STATED THEY WERE UNABLE TO FIX THE FUEL PUMP SYSTEM DUE TO THE CONVERSION OF THE VAN. I WAS TOLD THAT THE FUEL PUMP SYSTEM WAS MOVED TO A DIFFERENT AREA WHEN THE VAN WAS CONVERTED TO A WHEELCHAIR ACCESSIBLE VEHICLE. THEREFORE, THEY MADE CLAIMS TO NOT HAVE NORMAL ACCESS TO THE FUEL PUMP SYSTEM. THEY HAVE NOW DECLARED THE RECALL REPAIRS TO BE NULL AND VOID. OURISMAN HODA OF LAUREL HAS REFUSED TO REPAIR, REPLACE OR REFUND THE EQUIPMENT OR PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203457April 24, 2019
STRUCTURE:BODY
THE DRIVER'S SIDE REAR SLIDING DOOR FELL OFF. VERY SCARY AND CAUSED DAMAGE. 81 YEAR OLD MOTHER-IN-LAW SAT NEXT TO IT HOLDING IT FOR THE TRIP HOME. HORRIBLE WE WERE IN A GROCERY STORE PARKING LOT . WHEN WE OPENED IT IT JUST FELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Odyssey