Honda Odyssey Complaints

12,890 consumer complaints on file.

#11221920June 22, 2019
SEATS
OUR 2004 HONDA ODYSSEY DRIVER SIDE SEAT BROKE FROM THE BRACKET. THE WELDS THAT HOLD THE SEAT TO THE BRACKET BROKE CAUSING THE SEAT TO START TILTING AND WOBBLING WHILE WE WERE DRIVING DOWN THE ROAD. THIS IS A SAFETY ISSUE DUE TO THE FACT THAT IT IS POSSIBLE TO LOOSE CONTROL OF THE VEHICLE WHILE DRIVING INCREASING RISK OF COLLISIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221634June 21, 2019
EXTERIOR LIGHTING
THE REVERSE TAIL LIGHTS FILL UP WITH WATER WHEN IT RAINS. I HAVE HAD IT FIXED, BUT 2 YEARS LATER THEY ARE FILLING UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221772June 21, 2019
ENGINE
ENGINE IS TRIPPING THE CODE "P3497" BECAUSE THE ONBOARD COMPUTER IS MAKING THE ENGINE BURN TOO MUCH OIL. THIS COULD CAUSE A CATASTROPHIC ENGINE FAILURE. RESEARCH INDICATES THAT IT'S CAUSED BY A FAULTY OIL PRESSURE SWITCH ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221789June 21, 2019
ENGINE
ENGINE MOUNT FAILURE, LOOKING AT A 2000 DOLLAR REPAIR TO REPLACE, SEEMS IS A COMMON PROBLEM NEEDS ATTENTION. HAS CAUSED AN ADDITIONAL MOUNT TO FAIL , AND IS AFFECTING THE TRANSMISSION MOUNTS AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221441June 20, 2019
POWER TRAIN
WE TRAVELED FROM NEW MEXICO TO CALIFORNIA AND WHEN WE ARRIVED AND GOT IN TOWN THE TRANSMISSION STARTED SLIPPING ON CITY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221555June 20, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND DID NOT CHANGE GEARS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BERGSTROM HONDA (LOCATED AT 3285 S WASHBURN ST, OSHKOSH, WI 54904) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221239June 19, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CAR HAS UNDER 7000 MILES. ENGINE STRUGGLES WITH POWER IN LOWER GEARS. THERE IS ALSO A JUMP WHEN SHIFTING FROM REVERSE TO FORWARD. THE JUMP FEEL LIKE A TRANSMISSION GEAR TRANSFER ISSUE. TODAY AS AN EXAMPLE, WHEN DEPARTING FROM A TRAFFIC LIGHT, I HAD TO FULLY COMPRESS THE GAS PEDAL TO GET THE ENGINE TO RESPOND. IN GENERAL, THE LOWER GEARS FEEL SLUGGISH AND THIS HAS BEEN THE CASE SINCE PURCHASE. THE ENGINE SIMPLY SOUNDS DIFFERENT THAN ANY OF OUR PREVIOUS HONDA ODYSSEY'S. AT HIGHER SPEEDS, ON A HIGHWAY, THE ENGINE IS RESPONSIVE. WE'RE IN A DO LOOP WITH MECHANICS AS THE PROBLEM IS NOT ALWAYS REPEATABLE. HOPE THIS HELPS IF YOU START SEEING TRENDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221291June 19, 2019
ELECTRICAL SYSTEM
BEGINNING AT 10,077 MILES MY VEHICLE BEGAN EXPERIENCING DEFECT SYMPTOMS WITH FAILURES OF ITS CENTRAL CONTROL PANEL TOUCH SCREEN/DISPLAY. MULTIPLE VEHICLE FUNCTIONS AND FEATURES ARE CONTROLLED AND DISPLAYED THROUGH THE TOUCH SCREEN. MANY FAILURES HAVE BEEN DOCUMENTED WITH VIDEO AND IN THE PRESENCE OF QUALIFIED HONDA SERVICE PERSONNEL. THIS CENTRAL TOUCH SCREEN ALSO SERVES AS A CONTROLLER FOR RADIO-MEDIA CONNECTIVITY, PHONE CALLS, NAVIGATION, AND IT IS THE BACKUP CAMERA DISPLAY. FAILURE SYMPTOMS INCLUDED ISSUES WHILE THE VEHICLE IS IN MOTION: SLOW NAVIGATION SYSTEM PERFORMANCE, DELAYED BACKUP CAMERA IMAGES WHEN TRANSMISSION IS SHIFTED INTO REVERSE, DISPLAY "FREEZING", WARNING MESSAGES APPEARING ON DISPLAY, TOUCH SCREEN DISPLAY WHICH STAYS ON ALL NIGHT AND DRAINS BATTERY AFTER VEHICLE IS SHUT DOWN, AND CAMERA FAILURE MESSAGES. THE BACKUP CAMERA IS SOMETIMES COMPLETELY NONFUNCTIONAL WHEN REVERSING THE VEHICLE. TWO HONDA DEALERS HAVE VERIFIED THAT THE COMPLETELY NONFUNCTIONAL BACKUP CAMERA ISSUE EXISTS. EACH CONTROL/DISPLAY OCCURRENCE WHILE THE VEHICLE IS IN MOTION REPRESENTS A DISTRACTION OF DRIVER ATTENTION. THE TOUCH SCREEN/DISPLAY/CENTRAL CONTROLLER/AUDIO UNIT HAS NOW HAD 11 REPAIR VISITS. I HAVE SUBSTANTIAL VIDEO AND PRINTED DOCUMENTATION. AMERICAN HONDA MOTOR COMPANY IS AWARE THAT SUCH PROBLEMS EXIST, AND THEY ARE UNABLE TO PROVIDE A REMEDY, FURTHER, AMERICAN HONDA MOTOR COMPANY DENIES THAT FAILED BACKUP CAMERA PERFORMANCE IS A SAFETY MATTER. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221306June 19, 2019
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT STATED THAT HE WAS UNABLE TO OPEN THE FRONT DRIVER'S DOOR WITH THE KEY. AS A RESULT, THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER DOOR. THE VEHICLE WAS TAKEN TO COGGIN HONDA JACKSONVILLE (LOCATED AT 11003 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-8217) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE ELECTRONIC SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220688June 17, 2019
POWER TRAIN
ON APRIL 4, 2019, WHEN MY VEHICLE REACHED APPROXIMATELY 104,000 MILES, THE CAR'S ENGINE LIGHT AND VSA LIGHT CAME ON WHILE DRIVING. THE CAR IDLED ROUGHLY AND WOULD NOT ACCELERATE. IT LIMPED ALL THE WAY TO THE MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THE PROBLEM, IDENTIFIED BY THE PROBLEM CODE GENERATED BY THE VEHICLE'S COMPUTER AS P0301: CYLINDER #1 MISFIRE. THE MECHANIC REPLACED ALL THE SPARK PLUGS AND THE IGNITION COIL FOR THAT CYLINDER. TWO MONTHS LATER, WITH THE ODOMETER AT APPROXIMATELY 107,000 MILES, THE CAR AGAIN MALFUNCTIONED, WITH A ROUGH IDLE, ENGINE AND VSA LIGHT, AND LIMPING PERFORMANCE. THE CAR WAS RETURNED TO THE SAME INDEPENDENT MECHANIC, WHO TOLD US THE SAME PROBLEM CODE (P0301) WAS GENERATED, INDICATING A MISFIRE IN THE FIRST CYLINDER. THE MECHANIC REMOVED AND INSPECTED THE SPARK PLUG, WHICH SHOWED EVIDENCE OF OIL FOULING. ONLY AFTER THE SECOND REPAIR DID I FIND INFORMATION THAT THE MANUFACTURER HAD EXTENDED THE WARRANTY FOR THIS SPECIFIC DEFECT PURSUANT TO A CLASS ACTION SETTLEMENT. I WAS NEVER INFORMED BY HONDA OF THE SUIT, SETTLEMENT, OR WARRANTY EXTENSION. WHEN I CALLED THE HONDA DEALER TO ASK THEM TO FIX MY VEHICLE PURSUANT TO THE SETTLEMENT'S WARRANTY EXTENSION, AND NOTED BY MULTIPLE SERVICE BULLETINS, THE DEALER DECLINED AND SAID THEY WOULD NOT FIX THE PROBLEM UNTIL THE CAR BROKE DOWN FOR A THIRD TIME. I CALLED THE MANUFACTURER DIRECTLY, AND A REPRESENTATIVE THERE ALSO DECLINED TO FIX THE CAR UNDER THE WARRANTY EXTENSION, SAYING THEY WOULD NOT DO ANYTHING UNTIL THE CAR BROKE DOWN AGAIN, DESPITE MY DOCUMENTATION THAT THE PRECISE CONDITIONS FOR THE WARRANTY EXTENSION HAD BEEN MET: A PROBLEM CODE OF P0301 AND A SPARK PLUG WITH OIL FOULING. GIVEN THAT THIS HAS HAPPENED TWICE WITHIN 3,000 MILES, MY CAR IS NOT SAFE TO DRIVE, AS I DON'T KNOW WHEN IT WILL BREAK DOWN AGAIN DUE TO A KNOWN AND DOCUMENTED PROBLEM THE MANUFACTURER REFUSES TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220790June 17, 2019
UNKNOWN OR OTHER
WHEN DRIVING THE VAN, THE TRANSMISSION STARTS SLIPPING, THEN WE WOULD HAVE TO PULL OVER AND LET THE CAR COOL DOWN AFTER 10 - 15 MINUTES. HAD TO PULL OVER THREE TIMES TO COOL DOWN, ON THIRD TIME PULLING OVER, VAN WOULD NOT MOVE IN REVERSE OR DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220146June 14, 2019
ENGINE, POWER TRAIN
WHILE DRIVING, THE IDLE STARTED TO BECOME ROUGH AND ENGINE VIBRATION INCREASED. CHECK ENGINE LIGHT AND ADDITIONAL WARNING LIGHTS APPEARED IN THE DASH. ERROR CODE P0302 WAS THE PRIMARY ERROR CODE FOR MISFIRE CYLINDER 2 WHEN THE ERRORS WERE SCANNED AT HOME AND CONFIRMED BY SHOP AFFILIATED WITH CAR DEALERSHIP. THE SPARK PLUG IN CYLINDER 2 WAS INSPECTED AND IDENTIFIED TO BE FOULED AND COVERED IN OIL. ADDITIONALLY THE CERAMIC WAS MISSING FROM THE SPARK PLUG. THIS VEHICLE ONLY HAS 50,785 MILES, AND THIS ISSUE IS SIMILAR TO THE CLASS ACTION LAWSUIT/SERVICE BULLETIN 13-081 ISSUED TO HONDA VEHICLES (INCLUDING HONDA ODYSSEYS 2011-2013) . HOWEVER, THIS TIME HONDA IS TELLING ME THAT THIS ISSUE IS NOT A POWERTRAIN WARRANTY ISSUE AND THAT I AM RESPONSIBLE FOR THE COST OF REPAIRS ALTHOUGH THE PROBLEM FOLLOWS THE EXACT DECISION MATRIX FOUND IN THIS SERVICE BULLETIN FROM THE LOGGED ERROR CODE TO THE FOULED SPARK PLUG IN A YOUNG MOTOR. THIS VEHICLE HAS BEEN SERVICED BY THE SAME HONDA DEALERSHIP SINCE I PURCHASED THE VEHICLE USED AT 16K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219065June 10, 2019
UNKNOWN OR OTHER
MY HUSBAND AND I WAS DRIVING ON THE FREEWAY OUT OF TOWN FOR A WEDDING WHEN ALL OF A SUDDEN WE STARTED TO SMELL A REALLY BAD SMELL AND THE VAN STARTED TO MAKE A NOISE AND SPUTTERING. WE QUICKLY EXITED THE NEXT CLOSEST EXIT AND THE VAN STARTED TO STALL. WE WERE NOT ABLE TO ACCELERATE ANY MORE. WE WERE ALREADY 82 MILES FROM HOME AND NOT NEAR ANY BUSINESSES. WE CALLED ROADSIDE SERVICE WHICH TOWED US TO THE NEAREST MECHANIC WHO TOLD US WE NEEDED A NEW TRANSMISSION. OUR TRIP WAS OVER! WE HAD TO PAY $350 TO TOW US BACK HOME. MY VAN ONLY HAS 82,000 MILES! I CAN'T BELIEVE THE TRANSMISSION FAILED! THIS IS A SAFETY ISSUE BECAUSE THEIR WERE NO PRIOR WARNING BEFORE THE TRANSMISSION FAILURE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219108June 10, 2019
VISIBILITY/WIPER
REAR WINDOW EXPLODED WHEN DRIVERS DOOR SHUT WITH NO UNUSUAL FORCE -- JUST SHUTTING THE DOOR AS NORMAL. THE THIS HAPPENED AT ABOUT 8AM. THE CAR WAS PARKED/STATIONARY. THE SHATTERING LEFT A HOLE ABOUT THE SIZE OF A BOWLING BALL BEHIND THE DRIVER'S SIDE. GLASS FLEW EVERYWHERE; LUCKILY MY CHILDREN WERE NOT IN THE BACK SEAT AT THE TIME. INTERIOR AND EXTERIOR AIR TEMPS WERE NOT EXTREME. THERE WAS NO EVIDENCE OF ANYTHING THAT HIT THE WINDOW. SEVERAL PEOPLE WERE AROUND AT THE TIME AND NOBODY SAW ANYTHING UNUSUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218620June 8, 2019
ELECTRICAL SYSTEM
THREE HOURS AWAY FROM HOME AND THE INFOTAINMENT SYSTEM WENT COMPLETELY OUT. ALL OF THE SAFETY FEATURES ATTACHED WERE OFF AND WE WERE UNSURE OF THE IMPACT TO OTHER FEATURES. IT WOULD NOT TURN OFF EVEN AFTER THE CAR WAS OFF. IT CONTINUED TO DRAIN THE BATTERY WITHOUT ANYWAY TO TURN IT OFF. CALLED HONDA SUPPORT AND ROADSIDE ASSISTANCE AND NO ONE COULD HELP ME OR REASSURE MY FAMILY THAT WE WERE SAFE TO DRIVE THE VEHICLE. THREE DAYS LATER THEY HAD TO CONNECT TWO WIRES AT THE DEALERSHIP TO RESET THE SYSTEM. APPRECIATE THIS IS A REOCCURRING ISSUE BUT NO ONE HAS GIVEN US DETAILS OF WHAT CAUSE THE ISSUE OR THE OVERALL IMPACT ON SAFETY FEATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218698June 8, 2019
ENGINE
PISTONS ARE MISFIRING. THIS HAS CAUSED ITS RINGS TO MOVE AND ALLOW OIL THROUGH AND RUIN SPARK PLUGS SIGNIFICANTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218320June 6, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN STATIONARY, THE VAN'S POWER SLIDING DOORS WERE STRUGGLING TO CLOSE; IT WOULD FREQUENTLY START, AND THEN POP BACK OPEN. WE TOOK IT TO THE HONDA DEALERSHIP, WHO SAID THEY COULDN'T FIND ANY PROBLEMS EXCEPT THAT THE TRACKS WERE DIRTY, BUT OFFERED NO SUGGESTIONS ON HOW TO FIX THIS (ALSO WE COULD SEE NO DEBRIS TO VALIDATE THIS CLAIM). WE CONTINUED TO USE DOORS WITH DIFFICULTY UNTIL THERE WAS A LOUD POP ON THE DRIVER'S SIDE, AND SUDDENLY A CABLE WAS HANGING OUT. MOTOR COULD STILL BE HEARD, BUT WOULD NO LONGER OPERATE DOOR WITH BUTTONS, SO WE CLOSED IT MANUALLY FOR SEVERAL MONTHS. ONE DAY WHILE OPENING OR CLOSING MANUALLY, THE WHOLE DOOR CAME OFF OF THE TRACK AND COULD NOT GET IT BACK ON OURSELVES. WE HAD TO HAVE SOMEONE RIDE IN THE BACK, HOLDING THE DOOR CLOSED ENOUGH TO GET TO A SHOP, WHERE THEY PUT IT BACK ON THE TRACK FOR $400. THIS DID NOT RESTORE IT TO MOTORIZED FUNCTIONING, BUT ALLOWED US TO USE IT MANUALLY, THOUGH A SIGNIFICANT AMOUNT OF EXTERIOR DAMAGE TO OUR VEHICLE WAS CAUSED IN THE PROCESS OF PUTTING IT BACK INTO PLACE. WE CONTINUED TO USE THE DOOR MANUALLY UNTIL WE COULD AFFORD TO HAVE THE MOTOR REPLACED ON THE BROKEN DOOR. WITHIN 24 HOURS OF REPLACEMENT, THE INITIAL ISSUES REAPPEARED ON THAT DOOR, AND THE PASSENGER SLIDING DOOR IS ALSO HAVING FREQUENT DIFFICULTIES. THEY NOW BOTH STRUGGLE WITH BOTH OPENING AND CLOSING. WE RECENTLY HAD TO LEAVE THE VEHICLE STANDING OPEN IN A PARKING LOT WHILE WE WENT INTO A BUSINESS AFTER TRYING HALF A DOZEN TIMES TO USE THE POWER CLOSE WHILE PUSHING ON THE DOOR MANUALLY. WE PURCHASED THIS VEHICLE SPECIFICALLY FOR THE CONVENIENCE OF POWER DOORS FOR OUR GROWING FAMILY, BUT I'M TRULY CONCERNED THAT I'M GOING TO BE STRANDED IN THE HEAT WITH 4 SMALL CHILDREN BECAUSE WE CAN'T GET THE DOOR TO CLOSE. DEALERSHIP IS NOW QUOTING US $3K TO DO ADDITIONAL REPAIRS WHILE CLAIMING THEY'RE NOT TOTALLY SURE WHAT THE ISSUE IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217747June 4, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ENTERTAINMENT SYSTEM MALFUNCTIONS CONSTANTLY. CENTER CONSOLE DISPLAYS MESSAGE: 'CAMERA SYSTEM PROBLEM. IMAGE CANNOT BE DISPLAYED.' THIS WILL HAPPEN RANDOMLY WHILE THE CAR IS ON WHETHER I'M DRIVING OR NOT. I HAVE NOTICED IT HAPPENING MORE OFTEN WHEN THE AC IS USED. IT ALMOST ALWAYS HAPPENS WHENEVER REMOTE START FEATURE IS USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217856June 4, 2019
SERVICE BRAKES
MY CAR MAKE NUSA WHEN I HAD THE BRAKE I JUST FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217620June 3, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING/EXITING A PARKING GARAGE ONTO A STREET INTO TRAFFIC. SUDDENLY, THE PANEL LIGHTS AND AND CABIN LIGHTS STARTED FLASHING AND THE RADIO AND AC CUT OFF, AND IMMEDIATELY AFTER, THE CAR CUT OFF AND I COASTED, THROUGH CARS MOVING AT SPEED, TO THE SIDE OF THE ROAD. THE CAR WAS IN MOTION ON A CITY STREET. AT THE HONDA DEALERSHIP THEY TOOK A FEW DAYS TO CONTACT ME, THEN TOLD ME I NEED TO PAY $800 FOR A BATTERY CABLE BEFORE THEY DIAGNOSE ANY ISSUES WITH THE ALTERNATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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