Honda Odyssey Complaints

12,890 consumer complaints on file.

#11298917January 13, 2020
SERVICE BRAKES
BRAKE PEDAL HAS BECOME VERY SOFT AND STOPPING DISTANCE IS INCREASED. THIS HAPPENS IN ALL DRIVING CONDITIONS. LOCAL MECHANIC CANNOT FIND ANYTHING WRONG WITH BRAKES OR BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298385January 10, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SUPPER LOUD STATIC NOISE. BOARD CONTROLS SHUT DOWN, CANNOT CONTROL HEAT, NAVIGATION SHUTS DOWN. SUPPER LOUD STATIC NOISE. TOOK TO LOCAL HONDA.. THEY AWARE OF THIS ISSUE BUT NO SOLUTION TO FIX AT THIS TIME... 3 TIMES ALREADY. ALSO VEHICLE WHILE OPERATING.. WHEN THIS NOISES OCCUR FEELS LIKE ITS LOOSING POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298094January 9, 2020
AIR BAGS, SEAT BELTS
SRS LIGHT STAYS ON WHEN CAR IS RUNNING. HONDA REPRESENTATIVE SAYS RECALL WORK ON OUR CAR'S SRS SYSTEM WAS DONE TWICE, IN 2014 AND 2017, AND FOR ANY FURTHER WORK WE MUST TAKE IT TO A DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298171January 9, 2020
UNKNOWN OR OTHER
THE INFOTAINMENT SCREEN REPEATEDLY FREEZES UP. IT CAN HAPPEN WHILE PARKED AS WELL AS WHEN DRIVING OR USING THE REAR VIEW CAMERA TO BACK UP - WHICH IS THE BIGGEST SAFETY HAZARD. THIS IS VERY MUCH A DISTRACTION FOR THE DRIVER. THE ONLY REMEDY IS TO TURN THE VEHICLE COMPLETELY OFF, OPEN THE DRIVER'S DOOR TO SHUT THE SYSTEM OFF, AND THEN RESTART THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297899January 8, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
MY WIFE'S 2012 ODYSSEY TOURING WAS PARKED ON THE RAMP TO OUR GARAGE, WITH THE EMERGENCY BRAKE ON. I RELEASED THE BRAKE AND APPLIED SLIGHT PRESSURE TO THE ACCELERATOR WITH THE CAR IN REVERSE GEAR: IT LURCHED BACKWARD AND THE BRAKE COULD NOT STOP IT, THOUGH A NEIGHBOR'S GARAGE DID. WHEN I DROVE IT FORWARD TO PARK IT THE CAR SPED FORWARD THIRTY FEET OR SO BEFORE IT OBEYED THE BRAKE. THE GARAGE WILL NEED A NEW DOOR -- AT LEAST -- BUT THE CAR SUFFERED MINOR DAMAGE, EXCEPT THAT THE TAILLIGHTS WILL NOT GO OFF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11297724January 7, 2020
AIR BAGS
MY DAD RECIEVED A LETTER IN THE MAIL SAYING HE HAS TO MAKE AN APPOINTMENT TO FIX THE AIRBAG AND THE WEB SITES ARE NOT EVEN HELPING HIM MAKE AN APPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297736January 7, 2020
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
(1) PAINT PEELING (2) BRAKES INFERIOR AND DON'T STOP CORRECTLY (3) DRIVER BACK DOOR AND HATCH OPEN RANDOMLY WITHOUT ANYONE OPENING THEM (4) LARGE CLUNKING NOISE AND JERKING WHEN FIRST STARTING TO TAKE OFF (5) REAR CAMERA MAY TAKE UP TO 5 MINUTES TO ENGAGE (6) ERROR MESSAGE POPS UP ON SCREEN SAYING "CANNOT IMPORT CALL HISTORY" (7) BACK PASSENGER CUP HOLDER FELL OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297221January 5, 2020
STRUCTURE:BODY
THE FRONT PASSENGER DOOR WOULD NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE LATCH EVEN THOUGH UNLOCKED AS THE DOOR LOCK KNOB WAS UP. THIS PROBLEM WAS OBSERVED ABOUT MID DECEMBER 2019. TOOK IT TO A HONDA DEALER, SOUTH TACOMA HONDA, AND THEY COULD NOT OPEN THE DOOR EITHER. THEY SAID THE INTERIOR PANEL WOULD NEED TO BE DESTROYED TO ACCESS THE MECHANISMS AND REPAIR. HAD THE REPAIR DONE BY SOUTH TACOMA HONDA WHO REPLACED THE INTERIOR DOOR PANEL BECAUSE THEY HAD TO TEAR IT OUT, LATCH AND ACTUATOR FOR $1,092.56. THEY DID NOT KNOW WHY THE ACTUATOR AND LATCH FAILED. I'M CONCERNED THIS COULD OCCUR WITH THE DRIVER SIDE DOOR TOO. IT'S A SAFETY ISSUE IF THE DOOR(S) WON'T OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297080January 4, 2020
ENGINE, FUEL/PROPULSION SYSTEM
WHEN DRIVING THE CAR IT MAKES A WEIRD SOUND WHILE I WAIT IN A RED OR STOP SIGN THEN FEELS LIKE THE VAN GOES BACKWARDS. IF I TRY TO TURN ON THE ENGINE IT'S REALLY HARD I TRY TO DRIVE OR REVERSE THE THE VAN STARTS SHAKING AND THE ENGINE TURNS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297086January 4, 2020
AIR BAGS, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
AFTER SPENDING MONEY TO GET CAR FIX. FOUND OUT THERE ARE AT LEAST 60 RECALLS ON THIS VEHICLE. I ONLY GOTTEN 7 OR 8 RECALL LETTER FROM HONDA. ACCORD8NG TO THE MECHANIC FRIEND, I COULD HAVE GOTTEN A NEW CAR AFTER ALL THE REPAIRS FROM THE RECALL. CALL HONDA ON THIS AND THEY SAID IT'S YOUR RESPONSIBILITY TO ENSURE YOU TAKE THE CAR FOR RECALL REPAIR. WE ARE NOT RESPONSIBLE FOR MISSING RECALL LETTERS, EVEN IF I NEVER RECEIVE THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296977January 3, 2020
ENGINE
THE CAR IS CURRENTLY REGISTERING INDIVIDUAL CYLINDER AND MULTIPLE RANDOM CYLINDER MISFIRES. WHEN STARTING- THE ENGINE WILL VIBRATE EXCESSIVELY FOR A SHORT PERIOD OF TIME THEN WILL EVEN OUT AND RUN NORMALLY. AT IDLE, THE ENGINE WILL EXPERIENCE MILDLY EXCESSIVE VIBRATION. I HAVE TAKEN THE CAR TO SEVERAL REPAIR SHOPS AND HAVE REPLACED COILS AND SPARK PLUGS. ONE REPAIR SHOP MENTIONED A VALVE TIMING CONTROL CODE ON THEIR DIAGNOSTIC EQUIPMENT. I TOOK THE CAR TO AN OFFICIAL DEALER FOR THE MANUFACTURER AND THEY DID NOT IDENTIFY THIS CODE. THE DEALER INDICATED THAT A VALVE ADJUSTMENT WAS NEEDED. I THEN RETRIEVED THE CAR AND HAD AN ALTERNATE DEALER FOR THE MANUFACTURER DIAGNOSE THE ISSUE. THIS SECOND DEALER SERVICE DEPARTMENT ALSO INDICATED THAT A VALVE ADJUSTMENT WAS NEEDED. THE VALVE ADJUSTMENT REPAIR WAS PERFORMED. THE CAR DROVE NORMALLY FOR A FEW DAYS THEN BEGAN REAND AN GULAR MODERATE TO HEAVY VIBRATION, THE 'CHECK ENGINE' LIGHT FLASHED ON AND OFF THEN EVENTUALLY STAYED ON CONTINUOUSLY. THE CAR WAS RETURNED TO THE DEALER WHO HAD DONE THE VALVE ADJUSTMENT AND THE DEALER INDICATED THAT THE CAR ENGINE NEEDS TO BE REPLACED OR THAT BOTH HEAD GASKETS NEED TO BE REPLACED. I FOUND THAT THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST THIS MANUFACTURER RELATED TO VALVE TIMING CONTROL PROBLEMS LEADING TO CYLINDER MISFIRES AND ENGINE FAILURE WITH AN EXTENDED WARRANTY OFFERED AS A RESULT. I CALLED THE NATIONAL CORPORATE OFFICES AND INQUIRED IF THIS WARRANTY APPLIED TO MY VEHICLE. THEY ADVISED THAT THERE WAS AN EXTENDED WARRANTY RELATED TO THE ISSUES I HAD DESCRIBED BUT THAT THE VIN FOR MY VEHICLE WAS NOT LISTED AMONG THE WARRANTED VEHICLES. I WAS TOLD MY ONLY OPTION WOULD BE TO FILE A COMPLAINT TO SEE IF THE NHSTA COULD REQUIRE THE MANUFACTURER TO INCLUDE MY VEHICLE UNDER WARRANTY FOR REPAIR AS THE WARRANTY RESULTED FROM A LAWSUIT RELATED TO A KNOWN DESIGN ISSUE WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290516December 31, 2019
LATCHES/LOCKS/LINKAGES, VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:HATCHBACK/LIFTGATE
2019 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS. *LD THE CONSUMER STATED ALL THE DOORS UNLOCK INDEPENDENTLY. THE SLIDING DOORS, INCLUDING THE REAR HATCH, UNLOCK AND OPEN INDEPENDENTLY AND WHILE DRIVING. THE VEHICLE WINDOWS AND SUNROOF OPEN FULLY INDEPENDENTLY, WHILE THE VEHICLE WAS LOCKED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292046December 30, 2019
SERVICE BRAKES
BRAKE FEELS SPONGY WHEN YOU GO ON THE BRAKE .FRONT WHEELS SOMETIMES LOCKS UP. BRAKE FLUID LEVEL DROPS IN BRAKE FLUID RESERVOIR NO SIGNS OF LEAKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292063December 30, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THE BRAKE FLUID NEEDED TO BE TOPPED OFF EVERY THREE WEEKS. THERE WERE NO LEAKS AND A WARNING INDICATOR WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291490December 27, 2019
SEAT BELTS, SEATS
REAR SEAT PASSENGER OF UBER VEHICLE STRUCK BY ANOTHER VEHICLE IN HIGH IMPACT COLLISION WOUND UP ON FLOOR OF VEHICLE. SHE BELIEVES SHE ENGAGED THE SEAT BELT PRIOR TO COLLISION & QUESTIONS WHY SHE WAS THROWN ON TO FLOOR OF VEHICLE. BOTH VEHICLES IN MOTION. OTHER VEHICLE RAN A STOP SIGN AT 60 MPH ON CITY STREET.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11291552December 27, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SLIDING DOOR LATCHES FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE MADE A BEEPING NOISE AND THE DOOR LIGHT ILLUMINATED WHEN THE DOORS WERE NOT LATCHED. THE CONTACT TOOK THE VEHICLE TO COMMONWEALTH HONDA (6 COMMONWEALTH DR, LAWRENCE, MA 01841) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS QUOTED AN ESTIMATE OF $1,400 FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT FILED A COMPLAINT. THE MANUFACTURER AGREED TO PAY FOR 70% OF THE REPAIR. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V795000 (LATCHES/LOCKS/LINKAGES) FOR THE 2018 HONDA ODYSSEY, WHICH HE ASSOCIATED WITH HIS 2016 ODYSSEY FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 41,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291555December 27, 2019
FUEL/PROPULSION SYSTEM
BRAUN WHEELCHAIR CONVERSION ON 2019 HONDA ODYSSEY. GAS OVERFLOWS FROM BELOW DUE TO GAS LINE IN FUEL TANK. FUEL TANK REPLACED ON HONDA BY BRAUN, BRAUN HAND BUILDS THE DEFECTIVE TANK. FIRE DEPARTMENT HAD TO COME BECAUSE OF ALL THE GAS OVERFLOWING UNDER VAN. I HAD FILLED THE GAS TANK NIGHT BEFORE, 12-16 HOURS LATER WHILE PARKED IN MY DRIVE WAY GAS WAS LEAKING ONTO DRIVEWAY AT LEAST 2 GALLONS. LOOKED LIKE A SLOW DRIP THAT TIME I SAW IT WAS A SPEWING FAUCET. I HAD VAN TOWED TO HONDA DEALERSHIP BUT WAS TRANSFERRED TO BRAUN DEALERSHIP. BRAUN IS GOING TO MAKE ANOTHER FUEL TANK AFTER JAN 6 IN INDIANA THEN SHIP TO LUBBOCK TEXAS END OF JAN, EARLY FEB. SAME SET UP ! I DON'T WANT THIS UNSAFE VAN THAT MAY AGAIN SPEW GAS AND HIGH RISK FOR EXPLOSION OR FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290819December 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING AND THE ENGINE WARNING INDICATOR ILLUMINATED, WHICH MEANT THAT THE FCW AND LDW SYSTEMS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WHO DIAGNOSED THAT THE SPARK PLUG NEEDED TO BE REPLACED AND THE CYLINDER WAS LEAKING OIL, WHICH CAUSED THE SPARK PLUG FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE MECHANIC CALLED THE DEALER AND WAS INFORMED THAT THE 2013 MODELS WERE EXPERIENCING THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THERE WAS NO RECALL AND THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 216,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290965December 23, 2019
ENGINE
REPLACED THE SPARK PLUGS FOR 2ND TIME IN ABOUT 5000 MILES OR LESS, MANY ERROR CODES I CANT ERASE.BURNING OIL, HONDA SAYS IT NEEDS PISTON RING REPLACEMENT, BUT THEY SAID IT IS OUT OF WARRANTY I CALLED HONDA ANOTHER LOCATION THEY SAID THE DELIVERY DATE IS 12/3/2010, BUT THEY NEVER RELEASED THE SALE DATE. THEY HAVE GIVEN ME ESTIMATES OF $4,000 TO REPLACE THE MOTOR OR $2,000 TO FIX IT, BUT I BELIEVE IT IS STILL UNDER THE 8-YEAR WARRANTY PERIOD. I HAVE LOST BUSINESS NOW BECAUSE I DO NOT HAVE A VEHICLE I CAN USE FOR MY TAXI/SHUTTLE BUSINESS. I DO NOT KNOW IF I SHOULD THROW A USED MOTOR FROM JUNK YARD IN THERE. HOW DO I KNOW THAT HONDA IS NOT TRYING TO SCAM ME OVER ON THE WARRANTY? THIS ISSUE ONLY SAYS IT HAS AFFECTED ABOUT 1.5 MILLION VEHICLES AND HONDA HAS SETTLED A CLASS ACTION LAWSUIT OVER IT. ALSO, IT IS A RECENT $8,000 PURCHASE FOR ME FROM A USED CAR DEALER AND NOW I CANT USE THE VAN AFTER ONLY 3 MONTHS. THIS CAR DEALER WILL NOT HELP ME AT ALL OR REPLY TO MY MESSAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290674December 22, 2019
POWER TRAIN, STEERING
2009 HONDA ODYSSEY. ISSUES ON THE AUTOMATIC TRANSMISSION. ON 4TH GEAR JUST SHUDDERS EITHER DOWNSHIFTING OR UP SHIFTING WHILE DRIVING. AND BESIDES ALL THIS ALSO MAKES A KNOCKING SOUND EITHER BACKING UP OR MOVING FORWARD. BESIDES MAKES A HUMMING SOUND FROM TRANSMISSION WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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