Honda Odyssey Complaints
12,890 consumer complaints on file.
- #11339733July 16, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO RUSSELL & SMITH HONDA (2900 S LOOP W, HOUSTON, TX 77054; 713-663-4263) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE IF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11339564July 15, 2020ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS DRIVING 70MPH ON AN INTERSTATE. THE BATTERY LIGHT CAME ON. THERE WAS NO IMMEDIATE CHANGE IN VEHICLE PERFORMANCE AND THERE WERE NO ODORS PRESENT SO I CONTINUED DRIVING FOR SEVERAL MINUTES TOWARDS THE NEXT EXIT. ABOUT .5MI AWAY FROM THE EXIT, THE ABS, FCW, LDW, AND BRAKE LIGHTS CAME ON, THE AIR CONDITIONER AND CONSOLE TURNED OFF, AND THE AUTOMATIC TRANSMISSION DISENGAGED. THIS PREVENTED THE VEHICLE FROM BEING ABLE TO ACCELERATE. THE ENTIRE VEHICLE ESSENTIALLY LOST POWER. THE LOCAL DEALER DIAGNOSED THE ISSUE AS AN OIL LEAK IN THE SPOOL VALVE THAT THEN DESTROYED THE ALTERNATOR AND FRIED THE BATTERY. THE MANUFACTURER (HONDA) RECENTY ISSUED TSB 20-023 DETAILING THE PROBLEM AND REPAIR PROCEDURE, BUT IT WAS LIMITED TO THE SOURCE OF THE LEAK, NOT ANY OF THE OTHER COMPONENTS THAT WERE DAMAGED. MY UNDERSTANDING OF THE INCIDENT LEADS ME TO BELIEVE A FIRE COULD HAVE BROKEN OUT DUE TO THE LOCATION OF THE LEAK ONTO THE OTHER ENGINE COMPONENTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11339300July 14, 2020ELECTRICAL SYSTEM
KEY-LESS START (SMART ENTRY) SYSTEM IS MALFUNCTIONING AND CAUSING THE VEHICLE TO NOT START.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11339198July 13, 2020SEATS
IN TWO DIFFERENT OCCATIONS, WHILE DRIVING THE VEHICLE IN A MOTION THE DRIVER SIDE SEAT SUDDENLY GO DOWN AND THE MOUNT PLASTIC COVER GET DISASSEMBLE. IT IS A SECURITY PROBLEM. IT CAN CAUSE AN ACCIDENT DUE TO MECHANICAL PROBLEM WITH THE SEAT. IT IS A SAFETY RISK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11338392July 9, 2020ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I PURCHASED AN ODYSSEY AND WITHIN LESS THAN 2 WEEKS, THE INFOTAINMENT SYSTEM STARTED DISPLAYING PROBLEMS. THE SYSTEM GIVES A LOUD, CRACKLING NOISE OVER THE SPEAKERS. SOMETIMES THE AUDIO CONNECTION WILL CUT OUT WITH VARYING ERROR MESSAGES. OTHER TIMES THE ENTIRE SCREEN WILL GO BLACK/TURN OFF FOR SEVERAL MINUTES, COMPLETING DISABLING THE BACKUP CAMERA AND OTHER FUNCTIONS. WHEN THE AUDIO GOES OUT IT WILL ALSO HANG UP/DISABLE ANY GOES GOING OVER ANDROID AUTO OR BLUETOOTH. THE AUDIO DISPLAY SCREEN FOR ANDROID AUTO WILL SOMETIMES FREEZE. I'VE ALREADY HAD MY VEHICLE IN THE SHOP TWICE FOR THIS PROBLEM WITHIN A MONTH AND A WEEK OF OWNING THE CAR AND THERE'S BEEN NO RESOLUTION YET. I'VE SEEN THAT THERE'S A CLASS ACTION LAWSUIT FOR THIS EXACT PROBLEM IN THE 2018 AND 2019 MODELS, WHICH APPARENTLY DID NOT GET RECTIFIED FOR 2020. THE PROBLEM OCCURS RANDOMLY AND SPORADICALLY, BUT DOES OCCUR ALMOST EVERY SINGLE TIME I DRIVE THE CAR AT SOME POINT OR ANOTHER. IT'S EXTREMELY DISTRACTING AND NOT SAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11338423July 9, 2020ELECTRICAL SYSTEM
THE CAR IS MAKING A CRACKLING NOISE FROM THE DASH BROAD. TOOK IT TO THE DEALERSHIP AND THE LATTER STATED THAT HONDA IS AWARE OF THE ISSUE AND THAT THE CRACKLING/SPARKLING NOISE COME FROM THE SPEAKERS. HE FURTHER STATED THAT HONDA IS WORKING WITH NHTSP ON A FIX. THE NOISE ACCENTUATES WHEN THE DRIVER STEPS ON THE BRAKES, BUT ALSO WHEN S/HE SPEEDS UP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337869July 7, 2020VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WINDSHIELD WAS CRACKED AT THE TOP OF THE WINDSHIELD. THE CONTACT STATED THAT AN UNKNOWN DEALER WAS CONTACTED HOWEVER, REFERRED THE CONTACT TO A THIRD PARTY TO GET THE WINDSHIELD REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337994July 7, 2020VISIBILITY/WIPER, UNKNOWN OR OTHER
WHEN DRIVING THERE IS A VERY NOTICEABLE BLURRINESS IN THE WINDSHIELD. SEEMS LIKE A DEFECT IN THE GLASS. IT'S LIKE WEARING GLASSES THAT ARE WAY TO STRONG FOR WHAT YOU NEED AND MAKES DRIVING BLURRY. I AM ASKING FOR A NEW WINDSHIELD AS THIS ONE IS A DEFECT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337654July 6, 2020ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2010 ODYSSEY W/ ABOUT 159K MILES. ENGINE STARTED MISFIRING. THERE WAS A RECALL ON THIS, BUT HONDA IS SAYING IT EXPIRED, AND I AM NOT ELIGIBLE FOR COST COVERAGE, AND THE REPAIRS ONLY HAVE A 50% CHANCE OF FIXING THE ISSUE. I BOUGHT THE CAR USED IN 2016, AND THEY SAY THE RECALL EXPIRED AFTER MAKE YEAR. I WAS DRIVING MY CAR TO WORK AND IT LOST THE ABILITY TO ACCELERATE AND WHITE SMOKE WAS COMING OUT EXHAUST. AND THE BELT SNAPPED AND IT HAS BEEN PARKED SINCE EARLY FEBRUARY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337465July 4, 2020STRUCTURE:BODY
THIS IS THE SECOND TIME THIS HAS HAPPENED. MY DRIVERS SIDE PASSENGER SLIDING DOOR FELL OFF AND WAS HANGING BY THE CABLE USED TO SHUT IT. THANK GOD IT HAPPENED TO ME ON BOTH OCCASIONS AS THE DOOR IS VERY HEAVY. I HAVE SEEN OTHER PEOPLE STATING THE SAME THING HAS HAPPENED TO THEM. I AM FOLLOWING THE ADVICE OF ONE SAID PERSON TO GET SOMETHING DONE ABOUT THIS DANGEROUS DEFECT. THE VEHICLE WAS STATIONARY IN A PARKING LOT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337193July 2, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED HONDA CITY CHICAGO LOCATED AT 4950 S. PULASKI RD CHICAGO, IL 60632, (773) 582-5000, AND WAS INFORMED THAT THE PARTS WERE NO LONGER BEING MANUFACTURED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11337255July 2, 2020AIR BAGS
TL* THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. HONDA SUPERSTORE OF LISLE (4475 LINCOLN AVE, LISLE, IL 60532) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331896July 1, 2020VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMALLY LOUD BOOMING SOUND WAS HEARD. AFTER STOPPING TO INSPECT THE VEHICLE, IT WAS DISCOVERED THAT THE GLASS SUNROOF HAD EXPLODED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WILLIAMS HONDA LOCATED AT 2650 US HWY 31, TRAVERSE CITY MI 49684 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331906July 1, 2020AIR BAGS
RECALL FOR HONDA ODYSSEY AIRBAG. MANUFACTURE HAS NOT PRODUCED/ MANUFACTURE PART BUT RECALL ISSUED???? I NEED THIS PART AND I NEED HELP TO RESOLVE THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331968July 1, 2020AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SLIDING DOOR. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HE SUSTAINED A TEAR IN HIS LEFT SHOULDER AND A HERNIATED DISK ON HIS LOWER BACK BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO LOCAL DEALER PLANET HONDA (2285 US-22, UNION, NJ 07083, (908) 964-1600). IN A SECOND INCIDENT WHILE DRIVING APPROXIMATELY 25 MPH A DEER CRASHED INTO THE FRONT OF THE VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END BUT NO AIR BAGS DEPLOYED AND THE DRIVER SIDE SEAT BELT FAILED TO SECURE THE DRIVER. A MESSAGE SRS FAILURE HAD DISPLAYED. THE DRIVER SUSTAINED A TORSO INJURY AND SMALL LACERATIONS FROM THE SHATTERED GLASS. NO MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ROUTE 22 HONDA (1480 N. BROAD ST, HILLSIDE NJ) WHO REPLACED THE DRIVER SIDE SEAT BELT AND BUCKLE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,631. *LN
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11331691June 30, 2020ENGINE
TL* THE CONTACT OWNED A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING A BURNING ODOR WAS PRESENT. AFTER PARKING AND EXITING THE VEHICLE SMOKE AND FLAMES WERE PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 79,000. *BF*JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11331517June 29, 2020AIR BAGS
I RECEIVED MAIL STATING MY AIRBAG COULD KILL ME IF IT'S NOT REPLACED. IT'S BEEN 90 DAYS SINCE I GOT THAT CORRESPONDENCE. IT SAID 60 DAYS I WOULD HEAR BACK AGAIN BECAUSE HONDA DOESN'T HAVE THE PARTS. THIS IS MY DAILY DRIVER AND I FEEL AS IF HONDA DOESN'T CARE SINCE IT'S BEEN 30 DAYS BEYOND WHAT I WAS TOLD AND STILL HAVEN'T GOTTEN IT FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331545June 29, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO LITHIA HONDA IN MEDFORD (4095 CRATER LAKE HWY, MEDFORD, OR 97504, (541)770-3785) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331301June 28, 2020ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
HI THERE- I AM CURRENTLY LIVE IN NC. I HAVE ISSUE WITH MY HONDA ODDYSEY. I SEEN THAT YOU HAD FILED CASE WITH AMERICAN HONDA WITH ISSUES I AM HAVING CURRENTLY. I HAVE CASE WITH AMERICAN HONDA AND EVERYTHING REPORTED WITH THEM ( ALL ISSUES I AM HAVING) ADDITIONAL ISSUE WITH MY 2019 ODYSSEY STARTED SHUTTING DOWN DIGITAL ODOMETER WHILE DRIVING ON HIGH WAY. ITS TOTALLY UNSAFE AND I HAVE 3 LITTLE KIDS PUTTING ALL THIS STRESS ON ALL OF THEM. CAN YOU PLEASE RESPOND TO ME MAYBE LITTLE HEADS UP WHAT CAN I DO AT THIS POINT? LOCAL HONDA DEALER TRIED FIXING 6 TIMES- WITH NO SOLUTION, TOLD ME TO GO TO AMERICAN HONDA- AMERICAN HONDA CAME BACK SAID WE WONT DO NOTHING ABOUT IT FOR YOU. CAN YOU PLEASE HELP ME AND MY FAMILY?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11331053June 26, 2020AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BOBBY RAHAL HONDA (6696 CARLISLE PIKE, MECHANICSBURG, PA 17050, 717-727-1719) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE IF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0