Honda Odyssey Complaints

12,890 consumer complaints on file.

#11453798February 24, 2022
ENGINE
The piston rings are failing and causing a misfire. The dealer, honda care, and corporation have all said they are aware of this issue, but not willing to help the customer. Currently, my dealer has 6 cars with the same issue. All service men are stating, yes, we know exactly what the issue is when seeing the warning code. The misfire caused my car to not fully accelerate on a major highway. The dealer has documented the issue. A bunch of warnings appeared when this happened. Honda corp said they will give me half the cost and again have stated they know about this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453852February 24, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving with no vehicles or obstacles stopped in front of me, my car automatically braked hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453514February 22, 2022
STRUCTURE:BODY
The driver side sliding door will open automatically but will not close. Gives me 3 beeps and doesnt attempt to close. I unplugged the pinch sensor and checked to see if that was the problem but the pinch sensor works as its supposed to. When I plug the pinch sensor back in the motor works to close for a little while but will eventually stop closing soon after. I have repeated this step multiple times and get the same results. The door has done this every now and then up until the last time they did a software update and now it almost always does this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453532February 22, 2022
UNKNOWN OR OTHER
When I look up the recalls for my vehicle https://www.nhtsa.gov/recalls says "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA". My vehicle manufacturer has failed or is unable to remedy safety recall Manufacturer Recall Number W83 / NHTSA Recall Number 20V-438. I've been in communication with my dealer for over a year trying to get this fixed. Every time, including last week, they say "we can't fix that because the parts are on backorder".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453183February 21, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
Recall no. 14V112000 Recall no. 13V500000 I’m having problem with Rough fuel system and electric system problem honda refuse to repair these problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452142February 15, 2022
ENGINE
The engine was making a chirping noise that was heard from within the cabin. The service department of the Honda dealer verified with Honda that the noise was due to a timing belt chirp, per Honda Service Bulletin(SB) 16-054, which applied to the year, make and model of the automobile. The SB indicates that the timing belt idler pulley is too close to the crankshaft pulley, which cause the timing belt to contact the back edge of the crankshaft pulley. This is a 2018 model with less than 14000 miles. The indication is that the belt will fail prematurely, besides making a noise that is quite distracting to the driver. Certainly, this is a design flaw needing the manufacture to recall and fix this well known and common problem with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451610February 11, 2022
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
The infotainment screen went dark during the trip causing loss of navigation guidance, loss of safety features such as back up camera and rear cross traffic warning. It caused loss of climate control as well as every single option related to and/or activated via infotainment display (WiFi hotspot, Bluetooth function, Navigation, etc..)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451295February 9, 2022
UNKNOWN OR OTHER
After driving vehicle to run 3 stop and go inside errands I drove home . Estimate of time for errands etc. was about 30 minutes. I pulled into my home's driveway and applied brake pedal to bring car to a complete stop so that I could tilt-in side view mirrors before pulling into my carport. As I did this I noticed that a white smoke had begun to enter the car through the AC diffusers. Smoke was also seen exiting from front right side of engine hood and through the exterior fresh air channel (the wiper blade area). The smoke had the odor associated with a fire and not the odor of electrical component malfunction. I turned engine off and exited quickly along with getting my middle row occupant, my 60 lb canine companion, out of the vehicle and into my house. I was not sure what was happening to the vehicle. So I went back out and by this time I could see a lot of white smoke coming from engine compartment. My next door neighbor's father called 911. Before the fire department arrived the vehicle was engulfed in flames. This all occurred within a 10 minute time frame and the heat of the fire damage 2 of my nearby parked vehicles. If I had driven into the carport as usually do, my house would have suffered fire damage. This Honda Odessey Elite was a 2022 model vehicle that was leased March 18, 2021 had 3296 miles on odometer. This is a fire safety issue. Had it happened while I went inside the post office for 5 minutes and my canine companion remained inside vehicle, I may not have been able to get her out in time to save her life.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11450713February 7, 2022
POWER TRAIN
Just experienced a serious issue with our 2020 Odyssey Elite with 24,000 miles on it. Jerked forward from a stop and then would not advance beyond 1st gear. Multiple warning lights came on: check engine/ emissions/ back up camera and sensors. Dealer reported there was an electronic defect that destroyed the transmission which they claim caused the transmission to attempt to shift into two gears simultaneously. Not sure but the jerking motion may indicate that the transmission shifted into park while moving. Dealer refused to provide a loaner car and now waiting for a transmission replacement on a $50K vehicle with 24,000 miles on it. Multiple similar transmission replacements on 2020 Honda Odyssey are reported on the Odyssey Owners Forum. Had this event occurred on a higher speed or congested area a serious accident could have occurred as vehicle could not accelerate and jerked violently initially immediately followed by inability to shift to higher gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449934February 2, 2022
ENGINE
My husband was driving the car up a hill and coming to a stop light while slowing the car with the break the engine accelerated (you could hear it). He had to throw the car into neutral to get it to stop in time so as not to hit the car that was stopped in front of him at the stop light. This was not a "hard stop". He saw the red light and was breaking. There were two other witnesses in the car. My husband drives with his right foot and never breaks with his left foot. Though the car was stopping the engine was racing and the car was accelerating despite having his foot on the break petal. Unexpected acceleration is what the dealership called it. No he didn't have both feet on both petals. The car was accelerating despite his foot on the break petal. The witness confirm the car was trying to stop but the engine was racing. We took the car into the dealership and they brought in the "Honda Engineer" who checked out the car and found nothing wrong. They found the floor mats were pinned into place and were not a factor. The dealership seems to want to blame this on "driver error" and deny that there is anything wrong with the vehicle. The service manage with his left foot indicated as if he was breaking with his left foot when explaining that they believe it wasn't mechanical. In other words, they are saying it was driver error (with their body language). I believe they are deny deny deny and not taking our concerns into account. I did a search of similar issues with Honda Odysse's and found that there are other reports of this type of "unexpected acceleration". Thank You.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450015February 2, 2022
FUEL/PROPULSION SYSTEM
On my car there was a recall on the fuel pump filter housing. I've been to a dealer with this where they didn't replace the case. The car started to smell like gasoline. I opened the pump cover and saw a crack in the pump filter housing(is in the picture).I reported it to the dealer(honda Hamilton NJ) but they dismissed me saying it was not their problem because they did not replace the part. I reported it to honda usa where after three weeks they told me the same thing. On their website it clearly states "HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL FILTER SET ON THE FUEL PUMP ASSEMBLY...". My question is why they don't replace the filter housing when it says it's a fire hazard. Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449320January 28, 2022
AIR BAGS
The airbag warning light was come up after the driver seat was adjusted. It happened again after it had been reset.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448936January 26, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Backup camera stopped displaying and cross traffic monitor non functional. No warning or impaired function before system failure. All fuses checked OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448937January 26, 2022
STRUCTURE:BODY
Passenger sliding doors will freeze in process of closing. Must manually disengage power feature and reset door to fully close. Door will be anywhere from 80% to 95% closed when it fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447816January 18, 2022
ELECTRICAL SYSTEM
my drivers side door started making a grinding noise and when we attempted to close the door it it fell off the track, it almost closed my child in the door, now there is significant body damage and my door is not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447673January 16, 2022
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
When Honda IT Department wrote and installed the in-dash Navigation Computer System they neglected to correct a permanently and known Date and Time Glitch. January 2022 the date and time went back to 2002. Owners can not correct this glitch. Each time as you start the engine and begin to drive the Navigation System give off a not expecting very loud high pitch sound , which is a safety hazard. It has startled me and my passenger where I have slammed on brakes or jerked my steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446981January 11, 2022
UNKNOWN OR OTHER
a cable on the automatic sliding door snapped while normally opening door with my fob. The door would no longer work automatically. Both automatic doors have been sensitive to weather changes and won't open sometimes, before the cable snapped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446856January 10, 2022
SERVICE BRAKES
When braking hard it or on hills shakes the whole vehicle bad. Has been doing this since about 10,000 miles. Was taken back to dealer for this at 12,000 miles . I have new brakes and rotors changed 3 times since. Still not right. I think it’s ABS problem or electronic brake issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446540January 6, 2022
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
VCM causes excessive wear on piston rings leading to excessive oil burning, spark plug fouling, and misfiring cylinders. Condition displays flashing engine light and emission, FCW, and LDW warnings codes, disabling the FCW and LDW. Walker Honda (71303) technician, Cody Procell, stated he has dealt with this problem numerous times and was able to quote a near exact price of $4069. Repair total after $100 military discount was $3993. Previous generation Odyssey has been recalled for same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446386January 5, 2022
POWER TRAIN
Van is stuttering at a low rate of speed 25 mph. Car shakes and rattles. Disappears with higher acceleration. Took it to local car repair shop who suggested Honda as it should be under warranty or recall. Spoke with Honda dealer who states no recall, but there was a TSB 17-044 service bulletin extending the warranty to 8 years or 80,000 miles whichever comes first. We were never notified of this extension and are now at 82,000 miles. Honda Customer Care said there is nothing they can do, but will assign a case manager who should contact us in a week. In the meantime I am adding more miles to the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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