Honda Odyssey Complaints

12,890 consumer complaints on file.

#11522319May 16, 2023
ELECTRICAL SYSTEM
We bought the van used. We were on a road trip and the speakers started crackling and popping. Also the audio will just cut off completely and can be fixed by turning off the power to the audio and turning it back on quick. It will work for a little bit but will cut out again. We tried different devices and different cords for the problem but it hasn't fixed the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522054May 15, 2023
ELECTRICAL SYSTEM, ENGINE
Car was stopped in traffic and has a feature that shuts off the engine when stopped (in Drive but with brakes pressed). When trying to proceed forward car shuts down with numerous errors and does not start back up for 5 minutes. Cars are honking and having to drive around us. Eventually was able to get the car running and moved to a safe area. Errors car displayed included: blind spot info system problem and transmission problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522155May 15, 2023
ELECTRICAL SYSTEM
Crackling noises from speakers to include the continuous rebooting of the infotainment screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521918May 14, 2023
FUEL/PROPULSION SYSTEM
The high pressure fuel pump is not working causing a noise like a motorcycle. took to dealer they advised it is a safety issue. Could cause gas lines to blow out while driving. Part is saying it is discontinued and is on backorder. Honda dealer is the one who diagnosed the problem. No warning no check engine light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521736May 12, 2023
ENGINE
Vehicle has 102k miles and the piston rings, catalytic and timing belt need to be replaced. Engine light came on yesterday and we immediately took to the Honda dealership. Van has been serviced by Honda exclusively for the duration. No prior warnings have been found during service calls. No prior inspections have been conducted even though an adjacent service bulletin was issued addressing the very issue the cars has today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521496May 11, 2023
ELECTRICAL SYSTEM
Vehicle has roughly 32,000 miles. KEY SAFETY ISSUES [with vehicle parked, engine off and doors closed] (1) vehicle randomly and without warning locks driver out (cannot open car with key fob by pressing unlock button, cannot open car manually by entering key into door). Had to call AAA on 4 different occasions to pry open door with specialty tools. After that, had to leave window fully open in order to ensure we would not get locked out. (2) when vehicle locks driver out it also sets off the alarm, turns the car on to idle, and turns on the radio (even if its off) thus draining the battery until its dead. Why this is a major safety issue? -- Scenarios I though of (1) child/toddler getting accidently locked into car with no way to open and AAA not readily available (2) getting locked out of your car in a remote location with no cell service (mountains, desert, etc) When this issue happened the dash screen would show an error of "Auto Engine Idle Stop System Problem". I took the van to Honda and they diagnosed the problem to be a faulty keyless access control unit. Fees to replace were +/- $1,100. Honda decline to provide any cost reduction or assistance stating that warranty for the part had expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521513May 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
My 2019 Honda Odyssey regularly hesitates from the stopped position or when quick acceleration is needed on the highway. This causes a safety hazard when making turns into traffic because I am not able to accelerate for approximately 1 second before I am able to increase speed. It is a known mechanical defect with Honda and they do not currently have a resolution. I reported this problem to my dealership and was told that this is "just how the Honda 9-speed transmissions are designed" and there is no fix. Not only does this cause performance issues, there have been several close calls when I have made a turn into traffic and when I have had to accelerate to make a lane change on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521604May 11, 2023
POWER TRAIN
The contact owns a 2012 Honda Odyssey. The contact stated that on several occasions while driving at various speeds, the vehicle was jerking. The check emissions and check VSA (Vehicle Stability Assist) warning lights illuminated intermittently. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the piston rings needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520939May 8, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Engine coils repaired several times, most recently van lost power while going uphill with my entire family in the vehicle. My husband applied brakes and emergency brake and we all exited the van. We were on vacation and took to local dealership where could were replaced again! 3 weeks later. Most recently we are having issues with keyless entry module and van loses power and won’t start. Absolutely ridiculous. Van is only 5 years old. Will never buy another Honda
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521002May 8, 2023
SEAT BELTS
The third row seat belt latch constantly gets stuck when lowering the driver side seats down. It has bent over time and it finally broke in half. We constantly try to move it to be safe but as the driver side seats go down, they catch the passenger side seat and pull the seatbelt latch with it. It results in the latch part being crushed between the seats. It was still usable up until this weekend when it got caught again and broke the latch completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521067May 8, 2023
FUEL/PROPULSION SYSTEM
The idle stop caused my car to turn off on the highway while I was stopped in traffic. Unfortunately, I was the last car in the line on the highway and the truck coming behind me was coming at a rapid rate of speed. Thankfully, the same issue had happened to my son the week before and he was able to tell me that putting the car in park and turning it off and back on would fix the issue. There is a service bulletin 21-013 related to this issue but not a recall. This is a safety issue that needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519985May 2, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2006 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the driver's side rear sliding door inadvertently opened. Additionally, the driver's side rear sliding door detached, and the driver's and passenger's side rear sliding doors failed to close once opened. The vehicle was taken to the dealer, where it was confirmed as a common failure for the model vehicle; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520110May 2, 2023
POWER TRAIN
1. Car would not stop, while backing out of parking space and almost backed into parked car, transmission put into drive and moved forward hit curb, hopped curb and slammed into embankment. 4/12/23 2. Car would not stop driving down steep driveway and drove onto MLK JR BLVD fortunately avoided any other cars. Proceeded uphill slowly and brakes seeded to begin to work better as transmission warmed up. 4/19/23 3. We have not been driving the car since. 4. No filings reported
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519726May 1, 2023
BACK OVER PREVENTION
The contact owns a 2022 Honda Odyssey. The contact stated that while reversing, the back-up alert was inoperable and there was no audible sound to warn the driver before the vehicle struck a parking garage wall. During a second failure, the vehicle struck a mailbox. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519639April 30, 2023
UNKNOWN OR OTHER
SUNROOF EXPLODED - glass was contained by cover but I had to hold cover shut until I got to dealer - insurance inspected the damage - no warning before it happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519378April 28, 2023
VISIBILITY/WIPER
On February 1, 2023, I broke the side view mirror off the passenger side door while backing into my parents driveway (the mirror hit a bush on the side of their house). Called Honda dealership and ordered (and paid for) replacement part on Feb 2, 2023 - was told the part should be in within a few weeks. By approximately February 20th, the part was still not in, and the dealer had no ETA. So I opened an inquiry with Honda. On/around February 27th, I was told by my customer service rep Nikki that my part was upgraded to critical backorder, but that there was still no ETA. However, I was #6 in the queue to receive the part. Case number is 13648719. Called Honda multiple times over the next few weeks, eventually being told on/around March 5th, that the part was 'released' to the dealership on March 3. On March 14th, I called the dealership and demanded my money back on the part, until it arrived. Dealership agreed. Honda never was able to determine what happened with the part, because as I was told 'there's a global parts shortage, and it's the suppliers responsibility for the part, not Honda's'. In late March, was told that Honda would follow up via email weekly on part updates. I have received 3 emails so far from Honda simply stating that the part was still on backorder, and there is no ETA. All the while, my wife has been driving around with a duct taped on mirror, not angled in the best position for viewing. This is not an old vehicle, getting a part should not take 3+ months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518813April 25, 2023
POWER TRAIN
driving at slow speeds through a neighborhood (20-25mph), my car seemed like it tried to change gears and it downshifted and lurched us forward. it was as if i slammed on the brakes almost causing us to get rear ended. this lurching has happened many times and is now an unavoidable event. From my research this is a common problem!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518905April 25, 2023
SEAT BELTS
The driver's seat belt consistently came 'unbuckled'. There were times that I had to pull over to re-insert it into the base. On 14 DEC 2022, I took the van to Honda of Gainesville FL to have this evaluated and repaired. The seat belt was replaced that day for a total of $269.67 (a receipt is available upon request). Last week, I checked the recalls online and Honda is recalling its 2018 Odyssey vans for this same problem. When I called about this, I was told by both the local dealer's staff member and Honda's Recall staff member (888-234-2138) that our VIN was not included in the recall. This is the reason I am writing to you; I believe that our VIN should have been included for this recall and the seat belt replacement covered by Honda. I don't see how it could not be included. Also, we want to notify you of this situation should other Odyssey owners be affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518548April 23, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, STEERING
Ran a code tester and everything from recalls are popping up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518451April 22, 2023
POWER TRAIN
when starting from a stop, occasionally when the accelerator is first pressed, the van doesn't immediately accelerate, there is about a two second hesitation where the car does nothing, and then finally it engages and starts to move forward. This happens occasionally in DRIVE, but I don't think I have ever seen it in reverse. It seems to happen more right after the vehicle is first turned on. I have seen many others complaining in various forums about the same issue. Here's one site: https://www.odyclub.com/threads/2018-odyssey-having-1-3-second-acceleration-lag-from-stopped-or-rolling-on-9-speed-transmission.368250/ This has been happening for a long time, I don't recall when it first started to happen. the date I put below is pretty much a random date
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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