Honda Odyssey Complaints

12,890 consumer complaints on file.

#11535520July 31, 2023
BACK OVER PREVENTION
The contact owns a 2022 Honda Odyssey. The contact stated while reversing out of a parking space, the rear-view camera turned on, however, there was no beeping sound indicating the proximity of another vehicle, causing the contact to hit the front bumper of the other vehicle. There was no injury sustained. The contact stated that his vehicle was dented. The other vehicle was not damaged. The contact later received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) that he related to the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535432July 31, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
On the display next to the speedometer, reading the vehicle lists, the speed limit for the road you were currently driving on. The speed limit listed by the car is often wrong. When it states the speed limit is 100 mph it is obvious to the driver that it is incorrect. However, when it states the speed limit is 65 mph, but the speed limit is actually 45 mph. This causes an issue because it’s very possible that the speed limit could be 65 miles an hour. I have called Honda about the issue at the corporate level and they have stated they are not aware of any problems and I have called our local dealership who claims they are very aware of these problems and that Honda does not have any way to fix this. I am concerned for my self, as well as my children, who are not very experienced drivers and are likely to trust the speed limit stated on the display of our brand new Odyssey van. This is very dangerous especially when the error that the display makes is almost always listing a much faster speed limit than the actual speed limit is. This has been happening since we purchased the car six weeks ago. I have attached several examples of where the speed limit. The car lists is obviously wrong. If I post any where it states a plausible speed limit, it would be hard to make the same point but those are the ones I’m most concerned about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535179July 29, 2023
ENGINE
My Idle Stop feature on the car has become very unreliable. After the car enters the stop state, waking up the car has the following difficulties: Almost regularly, the start up process causes the car's audio and electrical to glitch and will put a warning on the dashboard that the collision mitigation system has been engaged. A few times now, the car has simply not woken up from the idle stop state, and the console will tell me to put the car in park to restart, but the shifter won't do anything. I've had to open the driver's side door to reset the electronics, close the door, and then hold the brake and push the start/stop button to get the car to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535184July 29, 2023
ELECTRICAL SYSTEM
My car has stalled on multiple occasions when the auto-idle feature is engaged. A message on the dashboard flashes stating ‘collision mitigation system’ and then the car just stalls and the battery light comes on. Typically this requires turning the car off and turning back on to begin driving. Very scary and dangerous when in the middle of a busy road/traffic light/stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535233July 29, 2023
ENGINE
In two separate incidents, my vehicle stalled when it tried to restart after being in Auto Idle Stop mode. In both incidents, I was stopped at an intersection where I was making an unprotected left turn. As I was stopped, the Auto Idle Stop mode activated on my Honda Odyssey which turned off the engine. When it was clear to make a left turn, I lifted my foot off the gas which disabled Auto Idle Stop mode. As my engine tried to restart, it stalled. I was able to get it to restart but only after being stalled in traffic for several seconds causing other drivers to honk at me. When my engine restarted, several warning lights lit up on my dashboard for about a second and a warning alarm sounded. Since they were illuminated for such a short period and I was actively trying to clear the intersection, I was not able to see which lights they were but I do remember that one of the lights that lit up in the first incident was the sliding door warning light. The first incident happened in May 2023 when I had about 99,000 miles on my van. The second incident happened in July 2023 with approximately 101,000 miles on my van. The problem happens at seemingly random times and has not been able to be reproduced. There were no other warnings prior to the problem happening. Since my van randomly stalled in the middle of an intersection, I believe this problem posed a safety risk to myself and my occupants as well as other drivers near me. Had I not been able to get my van restarted, I would have been at risk of being hit by oncoming cars. Even the few-second delay in restarting could have been catastrophic had an oncoming car been approaching quickly. I have had no issues with the starter on my van or with issues stalling other than these incidents. The stalls have only occured when coming out of Auto Idle Stop mode. Unfortunately, there is no way to permanently deactivate this mode. It automatically turns on each time I start up my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535243July 29, 2023
VISIBILITY/WIPER
The mirror has become detached on the drivers side. The same issue that has been reported as a recall for 2020-2022 Honda odyssey. My vehicle is 2019 and has the same issue. It is not bonded properly. It is a safety hazard. The dealership said I need to pay to have it replaced. However it should be that my car is included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535271July 29, 2023
SEAT BELTS
We had a disturbing incident of my 16 year old son getting stuck and twisted in seat belt on a long drive to Montana. We had a safety worker helping us and he tore off the side of the plastic where the seat belt is, hoping to find a release button with no luck.. he ended up having to cut the belt. Now our van has lots of damage from that when it could have been an easy fox with a release .. it was a very tense 40 mins of getting it off.. it was very tight around his waist and constricting his abdomen
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11534991July 28, 2023
FUEL/PROPULSION SYSTEM
On 7/24/2023, my 2019 Honda Odyssey hesitated on start but did eventually start after a 5- second delay. After 6 miles on road, the car began to hesitate, choked, decelerate on its own even with foot on gas petal, and finally won't move an inch. The following warning lights were triggered: Brake System Problem, Brake Hold System Problem, Vehicle Stability Assist Problem, Road Departure Mitigation System Problem, Emissions System Problem, Power Steering System Problem, Hill Start Assist Problem, and also To Start Engine: Brake + Push. The 2019 Honda Odyssey was towed to the Honda Dealer near me. They kept the car overnight and it stalled and died on them too. The dealer said the fuel pump needs to be replaced. I collected my memory and recall the car has experienced jerky moments at times lately. This strike me as a prematurely dead fuel pump as fuel pumps are designed to last at least 100,000 miles of the life of the car. I found out that there was a fuel pump recall in 2021 but I did not receive any notification. With a prematurely dead fuel pump and my experience, I believe this car should be part of the recall as the defect may be more widespread, affecting more than just what the Honda manufacturer has recalled. Furthermore, this is my third Honda, but this has brought many problems causing me to have called AAA 4-5 times so far and towed twice in the last couple of years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534897July 27, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Honda Odyssey. The contact stated while pressing the button to automatically close the driver’s and passenger’s side sliding doors, the doors stopped halfway and failed to close properly. The contact was able to manually push the doors close. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 20V437000 (Latches/Locks/Linkages) but the failure persisted. The dealer was contacted that stated there was nothing that could be done because the recall repair was performed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle needed to be taken to the dealer for assistance. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534542July 26, 2023
ENGINE, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
The exact issue was reported for 2011-13 Honda OdesseY Models, All TRIMS and HONDA was issued a extended warranty for those vehicles and Honda is denying the same warranty extension for 2016 Honda Odessey models. The details are published in Service Bulletin 13-081 , which says
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534444July 25, 2023
STRUCTURE:BODY
THE DOOR OF MY 2019 HONDA ODYSSEY HAS MALFUNCTIONED SINCE I PURCHASED THE VEHICLE. UPON OPENING THE DOOR, IT IMMEDIATELY CLOSES WHEN ON AN INCLINE OR DECLINE AND WILL NOT STOP EVEN WHEN A CHILD IS IN THE WAY. THIS IS A HUGE SAFETY CONCERN AS I OFTEN PICK MY CHILDREN UP FROM SCHOOL OR CAMP ON A SLIGHT HILL AND WHEN THE TEACHER/COUNSELOR PUTS THEM IN THE CAR, THE DOOR CLOSES ON MY CHILD. I ALSO HAVE DIFFICULTY CLOSING THE DOOR WHEN ON ANY TYPE OF HILL. I HAVE SEVERAL VIDEOS OF THE ISSUE. HONDA SAID THEY ARE UNABLE TO FIX THE ISSUE AND THAT THE SLIDING DOOR WAS ONLY DESIGNED TO WORK ON FLAT SURFACES, WHICH IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534080July 24, 2023
UNKNOWN OR OTHER
When at a stop light at a busy intersection the idle stop feature would not restart the engine. The vehicle became stalled in the middle of traffic and I could not restart the vehicle for approximately 8 minutes. A transmission failure warning came on the screen and I was unable to operate anything in the vehicle. This could have caused me to be hit by oncoming traffic or rear ended. The vehicle has been inspected by the dealer and they were unable to reproduce the problem. This has happened a total of 3 times within the last 3 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533857July 22, 2023
SERVICE BRAKES
When braking for an intersection the engine revved after lifting foot from the accelerator and brakes were not able to stop the vehicle until I was in the middle of the intersection. Luckily no other vehicles were in the intersection at the time otherwise it would have caused a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533613July 21, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My wife was driving the vehicle, the vehicle unexpectedly came to a halt, displaying the "BREAK" sign on the instrument dashboard and emitting a beep. As a consequence, the car following her collided with the rear end. This incident occurred on a city street at an approximate speed of 35mph, and fortunately, none of the airbags were deployed. In response to the situation, I reached out to the Honda dealership and subsequently took the car there for a inspection. Additionally, I informed American Honda about the incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11533479July 20, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
The following errors suddenly appeared one-at-a-time, causing all the advanced driver assistance capabilities to stop working, including regular cruise control: * ACC - Adaptive Cruise Control Problem * LKAS - Lane Keeping Assist Problem * Collision Mitigation System Problem * Road Departure Mitigation System Problem * Auto High-Beam Problem * Brake System light also appeared. Battery replacement did not fix issue. Errors usually appear within about 30-60 seconds of turning the car on, but errors occasionally go in and out intermittently. Lights come on with a distracting beep one-at-a-time, causing major distractions while driving and suddenly disabling any active cruise and/or LKAS features while driving in traffic. Dealer stated the windshield mounted LKAS camera needs to be replaced for $1592 + tax. Safety features should not be flaky, and customers should not bear the cost of repairing safety equipment such as this. This should be strongly considered for a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533512July 20, 2023
POWER TRAIN
The transmission has intermittent harsh or jerky upshifts with steady acceleration, or the MIL comes on with DTC P0756. The vehicle would be unable to shift into reverse thus causing potential traffic issues by stalling on the road. The shift would not engage in reverse, appears to be stuck in neutral and slowly slides.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532898July 18, 2023
VISIBILITY:REARVIEW MIRRORS/DEVICES
I received a recall and call from the Honda dealership about a left and right side mirror recall, and they needed to be replaced. They were replaced with distorted blurry concave mirrors. Honda dealership was aware of this issue yet still installed them. After going back and getting them installed again, the mirror is still distorted. There has been no remedy or follow up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532741July 17, 2023
ELECTRICAL SYSTEM
Control Module system failure escalated to an extent where the vehicle will not turn off after pushing the off button and cause flickering while the vehicle is in motion. Part #38329-TK8-A01 is currently in the shop due to part replacement on critical backorder. The vehicle has and can shut off during transit making it a hazard on the road. The vehicle had to be disconnected from the battery to be able to shut off the vehicle, but the on-road transit shut-off was not reproduced. Honda Dealership has inspected the part, and they're unable to correct or resolve the part without a complete replacement. Issues before the incident: Lights would flicker, a clicking noise would be heard from under the hood, car alarm would go off with nothing attempting or touching the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532884July 17, 2023
FUEL/PROPULSION SYSTEM
The air for the last 2 summers hasn’t worked right. Recently it wouldn’t work until being driven for hours then it would cool off. After it would cool down the car would start to get a very strong gas smell inside. After being checked 3 different times we were informed that there was a problem with the fuel line and the design of it. We would have to have it rerouted seasonally. This is very dangerous, they said there was no permanent fix and in the mean time we were left inhaling gas for weeks. Gas inhalation can kill you. This is a very serious problem that needs addressed ASAP. We traded the car in and the dealer has it listed as certified pre owned knowing there are chronic issues with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532423July 15, 2023
SERVICE BRAKES, POWER TRAIN
Brakes: there are several manufacturer communications on investigating brake vibration/judder, but it seems nothing has come from it. I have noticed this problem since owning the vehicle. The problem typically happens when on a downhill slope. Even light and smooth application of the brakes will cause a judder. It feels as if the brakes are being pumped on/off resulting in inconsistent braking action, but the pedal is held steady. It is an alarming feeling, but I can guarantee it will happen on a specific hill as I turn into my neighborhood. Another driver complained of the same downhill braking concern. It is something I have learned to live with, but that shouldn’t be the case. Why is there a feeling of brake pressure release and reengaging with a steady brake pedal? Maybe it’s the transmission causing it…: Transmission: the software with this 9 speed transmission is abysmal. The tech bulletin that was posted merely resets the software. What we need is a software update, or better yet, a removal of the “adaptation to customer’s driving pattern.” You know what changes? My driving pattern. And my wife’s, who also drives the car. You know how a car should adjust its shift points? The accelerator depression and rate of depression! This transmission feels like it is about to fall out of the bottom of the car on multiple occasions. I’ve never driven a car with a worse automatic transmission shift response. My first automatic was a 1985. Not only does it sound like internal damage to the transmission during hard shift, but many times it leads to poor response to move the vehicle away from traffic. Variable Cylinder Management (VCM), has a high chance of causing significant damage to power train components with a negligible return in fuel economy. Thanks, Honda…eyeroll.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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