Honda Odyssey Complaints

12,890 consumer complaints on file.

#11608694August 15, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
It is very common problem with 2018-2023 honda odyssey. Water leaks inside from the seam crack under roof drip trim. This water is dripping right on the tailgate control electronic module. And module is short circuit and dead. Now tailgate is either stays locked or stays open all the time as the latch is not operating at all. This is safety issue as if tail gate is not latched properly it can be open while driving on the road. Also with water leaking inside in trunk area it's a issue with growing mold under the carpet. It shows error message on instrument panel about trouble with tailgate system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608718August 15, 2024
ENGINE, POWER TRAIN
Timing belt tensioner failing with only 51K miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608820August 15, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
It won’t let me select all of the issues, but the entire list of the advanced driver assistance systems (ADAS) is wrong with my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608835August 15, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle braking system gets activated too often. Dealership services cannot find anything nor accept there's any issues. Today 08/15/2024 the vehicle locked up the brakes, while driving at 55 mph; injuring a 15 yr; 12 yr; 11yr; and 57 yr. Grandmother. Called dealership services and stated they will see vehicle, but don't believe to find anything, as before. Two of my family members sustained neck injuries. Can you please help. Vehicle can be inspected anytime. Please call first.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11608385August 14, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Started the vehicle on 7/3. Multiple warning lights show on my dashboard: 1. ACC problem 2. Collision Mitigation Problem 3. LKA Problem 4. Auto High Beam Problem I took it to Purrfect Auto (as I had just had work done). They claim it is a software issue (per Honda) and did a reset of the dashboard (I was not charged for this). Problem was fixed. Later that day when I started the car, the warning lights came back. About 4 out of 5 times I start the car, the warning lights return. I had a long road trip (8-hours) a week later. So when I started the car and the warning lights came back, I would turn off the car and open and close the door (to turn off the computer). After I turned off and on the car 3 or 4 more times, the warning lights weren't on, so we started our road trip. This is a safety issue because I am now used to 4 years of Lane Keeping Assistance and Collision Mitigation. For the first time in 4 years, I experienced *3* near collisions with other vehicles due to the failure of these systems. This issue was inspected by the mechanics at Purrfect Auto. There were no other warning lamps, messages, or other symptoms of the problem prior to this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608422August 14, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicle would say mitigation control system failure, and would flutter by turning off and back on and making the vehicle in operable for a few seconds while in motion. Also, would have a transmission gauge issue and would make the car inoperable, and wouldn’t move at all, would only turn on and would function like the radio, lights, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608510August 14, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 30,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608548August 14, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608579August 14, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My car experience a sudden and catastrophic failure of the multipurpose camera, part number HP36160-THR-A81. Many of the safety features of my car are dependent on this part, which given the age and low mileage of my vehicle has obviously failed prematurely. The safety features impacted on my vehicle by this part failure include ACC, LKAS, Collision Mitigation and Road Departure Mitigation Systems. I receive continuous warning lights and alarms while driving the vehicle related to these systems. These warning lights and alarms cannot be stopped. Without these systems working properly the vehicle is not safe. I was told that 8tbwpupd cost roughly $1600 to replace the part necessary for these systems to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608584August 14, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2018 Honda Odyssey. The contact stated while driving 10 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. In addition, the check engine warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 82,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608280August 13, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
The vehicle often hesitates to accelerate when pressing the fuel peddle. This mostly happens when backing out of a driveway and placing the gear into drive but also has happened after coming to a full stop and then pulling out. The hesitation lasts about 1-3 seconds and could lead to a collision if I decide to pull out in front of oncoming traffic and anticipate the car to accelerate rather fast. Often, during the hesitation the instinct is to press the gas pedal harder, in which case, when the vehicle does accelerate it will spin the tires, making forward progress even more frustration and dangerous. This happens with both drivers in the family, it is not isolated to just once person's style of driving. This becomes a safety issue if you expect to merge into traffic and the vehicle does not respond. we have adjusted our driving habits in this car to assume it will not accelerate when from a full stop. We have not had a shop verify the condition. No warning lights or messages appear. The car is NOT in ECO mode. Doing a google search for the condition, it does not appear to isolated event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608292August 13, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
the right sliding door has had intermittent malfunction for years. often, the door will not work with an automatic function and must be pulled open or closed manually which is nearly impossible to accomplish. most often the right sliding door malfunction notification appears when driving at highway speeds which is extremely unsafe. this has been inspected by the dealership and no fix or resolution was provided. recently, all of the ADAS systems are intermittently malfunctioning. they work about 1 out of every 5 times the vehicle turns on LKAS, Auto Braking, Adaptive Cruise Control, are all affected. within the last week the internal camera system has been failing, audio stops working, and most importantly the rear hatch has been closing on its own while i am standing underneath it loading the trunk. this is also very unsafe, it atleast beeps to warn that it is closing but i sometimes barely have time to get out of the way. yesterday while driving in the highway, two warnings appeared simultaneously for “transmission system problem” and “blind spot notification system error”. the vehicle started again without the transmission system or blind spot error but i am very concerned about the degrading electrical system issues that i have been experiencing with this family oriented vehicle model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608165August 13, 2024
Chest Clip, Buckle, Harness
The chest clip is opening without having to press down the buttons to release it. It is magnetic and I'm able to open it with my non-dominant hand. I am not sure exactly how the child's safety was put at risk, but I imagine it is not safe to have a chest clip that can undo easily. The seat has not been inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608169August 13, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Prior to purchasing this vehicle, On the test drive, the vehicle slammed on the brakes for no good reason. The dealer assured me the collision mitigation braking system (“CMBS”) can be turned off, so I bought the car. I then learned that the CMBS automatically turns on every time the engine is turned on. I must shut CMBS off each and every time I start the car, but since my other car is a Tesla (which doesn’t have this problem), sometimes I do forget to shut off CMBS. Through out my almost 7 years of ownership, the car has slammed on the brakes COUNTLESS numbers of times for absolutely no reason at all. Sometimes no cars are behind me, but there have been several times when cars behind me have almost crashed into me due to my faulty CMBS. My elderly mother is in need of a car and I refuse to let her borrow mine because I am scared she will forget to disable the CMBS and get into a crash. I am deeply astonished that with everything that is known about Honda’s CMBS, NHTSA has not taken any action against this dangerous feature. I wonder what NHTSA is getting paid to look the other way. A complete failure of an institution I used to hold in high regard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608179August 13, 2024
POWER TRAIN
I bought new and have 59,000 miles on the car. During the past year or two, when I get to a stop sign and about to cross or turn into a busy road (that has no traffic signs for the cars traveling on that road), the car hesitates when I step on the gas pedal, then after a second or two, the car lurches forward (abruptly) while screeching the tires. My analysis is that there is something about making several complete stops in short succession (as a driver would do in an attempt to inch into a busy intersection of fast moving traffic in order to get a better view and position the car for a smoother merge) which triggers the car to stall for a second or two. I say this because it does not happen at any other types of intersections. The danger here is that a second or two is crucial in avoiding a crash when you are trying to merge into a gap in traffic. Then after hesitation, the car lunging forward in an uncontrolled manner can cause an inexperienced driver to loose control of the vehicle during a turn. There are many similar complaints filed with NHTSA and posted on online owner forums. Many owners have reported to Honda, but Honda’s response is that this is how the car is supposed to drive. NHTSA, where are you? We need help on this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607899August 12, 2024
ELECTRICAL SYSTEM
The keyless entry module on numerous Honda vehicles has a known flaw where one or more chip are inadequately protected from the elements. [XXX] and [XXX] ) This is unsafe and can cause the vehicle to become "immobilized." This happened to my wife on [XXX] while she was out shopping and left her and our kids stranded when the 2016 Honda Odyssey refused to start. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608011August 12, 2024
AIR BAGS
We hit a pot hole on a city street going 30-35 and it caused the airbags on both sides of the van to deploy. There was no damage to the van, rim, or tire. In addition, when the passenger airbag deployed my wife received a burn on her arm.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11607794August 11, 2024
ENGINE
This complaint is related to the recall issued for the fuel pump repairs. The car hesitates when starting from a stop. The hesitation is alarming enough during left turns to avoid on-coming traffic. The dealer and Ameican Honda has been made aware of this. However, the local dealer is refusing to prioritize the repair. The local dealer (Economy Honda of Chattanooga) states that they will prioritize the repairs only when the car comes to complete stop. With this kind of policy of the local dealer, I do not know when the repairs will be done. The car is used to transport four children and the family. Please help getting the repairs done as soon as possible. The safety of children and the family is at stake. This occurs all the time when the car is used. This car had two issues: 1) Fuel pump recall 2) Fuel injector warrantee repairs. Attached is a letter to the dealer about both problems. The dealer has addressed the fuel injector warrantee repair issue. However, they are totally refusing to prioitize the fuel pump repairs unless the car comes to complete stop. The dealer has been made aware of the issue in a letter dated June 20, 2024 written by my father Also, a case has been registered with American Honda in this matter. American Honda is refusing to do anything until the dealer prioritizes the reapairs. Neither American Honda or the dealer are priritizing the repairs and expects us to drive the car under current unsafe condition. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607725August 10, 2024
STRUCTURE:BODY
Dear NHTSA Team, My Honda Odyssey 2018 EX has been having issues with my Driver side Sliding door opening/closing using the Auto power. It was randomly sometimes not fully closing (kept reopening). Then it would get fixed automatically . This was happening for 3+ years . I had got the open recalls done over the years. This week it just stopped opening suddenly . And it was not getting resolved either manually or even after turning ON/OFF car . I took it to Honda Dealership in Dublin, California . They said error code B2049 the left slide door motor and door cable , latch were all faulty. And it would cost about 2500$. This was very expensive and I asked them to just put the door back and they charged the labor cost of 730$. When i look up online I see in forums multiple customers having such issues in this 2018 to 2020 odyssey model. My car hasn't been in any accident and my door is in great condition visually, so it has to be some faulty mechanism with the door as I am first owner and have taken great care of the car. I have records of oil changes, tire changes and other maintenance over the 6 years of ownership. Request NHTSA team to help look into this as it may be some rework during the different recalls to fix the sliding door or a manufacturing issue still not fixed. This can be dangerous as customer needs a functioning door to enter/exit out of Van. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606778August 6, 2024
ELECTRICAL SYSTEM
Initial issue was that the power tailgate would not open at all. Took the vehicle to the dealership where they replaced the latch and the control unit that was completely fried. When I asked what could cause that, they said they didn't know. I already suspected water. Two days after picking the vehicle up from the dealership, the tailgate is now constantly opening and closing on its own. The only way to stop it is to turn off the vehicle and lock it. I searched online and found multiple posts from people with the exact same problem and almost all of them say it was water getting into the control unit. This poses an obvious safety concern since it could close on one of my kids. They would not be strong enough to stop it. I have reported the issue to Honda HQ and have recommended that the other people with the issue do the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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