Honda HR-V Complaints

1,878 consumer complaints on file.

#11343336August 4, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BAY RIDGE HONDA (8801 4TH AVE, BROOKLYN, NY 11209) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340520July 20, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN PRESSING THE GAS TO BEGIN MOVING FROM A COMPLETE STOP, AT A LIGHT ON THE 76 HIGHWAY, THE CAR WILL NOT KICK INTO DRIVE. YOU CAN PRESS THE PEDAL ALL THE WAY TO THE FLOOR AND THE VEHICLE ONLY GOES 10 MILES PER HOUR IN TRAFFIC! THIS HAS HAPPENED 5 TIMES WITHIN THE LAST YEAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339712July 16, 2020
FUEL/PROPULSION SYSTEM
CAR LOOSES ACCELERATION AT HIGH RATES OF SPEED WHILE DRIVING ON HIGHWAY. ON AT LEAST 4 OCCASIONS EVEN WITH MY FOOT ON THE GAS PEDAL IT JUST SLOWS TO UNSAFE LEVELS WHILE ATTEMPTING TO ENTER ON THE HIGHWAY. THIS PASSED SATURDAY WHILE IN THE FAST LANE IT JUST SLOWED TO 30 MPH WITH CARS SLAMMING ON BRAKES BEHIND AND TO THE RIGHT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339341July 14, 2020
POWER TRAIN
I WAS DRIVING MY CAR ON A BUSY NEIGHBORHOOD STREET WHEN ALL OF A SUDDEN THE CAR STOPPED AND DIDN'T WANT TO ACCELERATE ANYMORE. THERE WERE NO WARNING SIGNS OR LIGHTS . SO WITH THE MOMENTUM LEFT IN THE CAR I WAS ABLE TO PULL OVER. THIS WAS A VERY STRESSFUL AND DANGEROUS SITUATION BECAUSE THE CAR JUST STOPPED AND CARS WERE COMING FULL SPEED BEHIND ME. THANKFULLY I WAS ABLE TO PULL OVER WITH NO MAJOR INJURIES. I HAD TO TOW MY CAR HOME AND THEN TO THE DEALER WHERE THEY MADE ME PAY FOR LOOKING INTO THE TRANSMISSION FLUID . THEY FOUND METAL SHAVINGS AND DETERMINED THE TRANSMISSION WAS NO LONGER GOOD. IMPORTANT TO NOTE, THAT ALL MAINTENANCE HAD BEEN DONE AND MULTIPOINT INSPECTIONS UP TO DATE. I HAVE NOW DONE RESEARCH AND FOUND THAT THIS IS A KNOWN ISSUE WITH THE TRANSMISSION . VARIOUS HR-V FORUMS ARE REPORTING THIS ISSUE AND HONDA IS NOT OWNING UP TO IT. MY CAR HAS $78K MILES AND ONLY OWNED IT FOR 3.5 YEARS. THEY WANT TO CHARGE ME UP TO $8000 TO REPLACE THE TRANSMISSION. HONDA NEEDS TO ADDRESS THIS ISSUE FOR SAFETY REASONS AND MAKE RIGHT TO THEIR LOYAL CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339153July 13, 2020
UNKNOWN OR OTHER, STRUCTURE
BOUGHT A CERTIFIED WHITE HONDA HRV WITH APPROX 23,000 MILES. 5 DAYS AFTER BRINGING HOME WORK UP TO THE PAINT PEELING ON THE ROOF. IT IS BETWEEN THE SUNROOF AND FRONT WINDSHIELD. RETURNED TO HONDA TO PAINT. CONCERN IS THAT SEEMS TO BE A PROBLEM WITH WHITE PAINT AND THE HRV MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338597July 10, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2020 HONDA HR-V. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG PROTRUDED THROUGH THE PASSENGER SIDE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO BREAKAWAY HONDA LOCATED AT 330 WOODRUFF RD, GREENVILLE, SC 29607, TO BE INSPECTED. THE MECHANIC STATED THAT NO FAILURE EXISTED WITH THE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331808June 30, 2020
ELECTRICAL SYSTEM
MILEAGE REGULATOR ON DASHBOARD INITIALLY STARTED FLICKERING. THIS OCCURRED 3 OR 4 TIMES. THEN RECENTLY UTCSTARTED FLICKERING AND WENT BLANK. THUS I COULD NOT TELL HOW MAN MILES I HAD DRIVEN OR HOW MANY MILES I HAD UNTIL NEXT REFILL. THIS CONTINUED AND I TOOK A SHORT VIDEO. THEN CONTINUED TO DRIVE TO DEALERSHIP WHERE IT DID THE SAME THING. HOWEVER, MECHANIC COULDN'T DUPLICATE IT, BUT SAW MY VIDEO. IT WAS DETERMINED THAT I NEEDED A NEW MILEAGE REGULATOR WHICH IS ON BACK ORDER. CAR UNDER WARRANTY WITH LESS THAN 5,000 MILES. THIS PROBLEM OCCURRED WHEN DRIVING ON THE ROAD OR WHILE CCX WAITING FOR FOOD THRU A DRIVE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330339June 23, 2020
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS PULLING INTO A PARKING SPACE. WHILE SLOWING DOWN AND BRAKING TO A STOP THE CAR SUDDENLY SURGED FORWARD, JUMPED A CURB AND RAN INTO A ROCK RETAINING WALL. I PRESSED THE BRAKE PEDAL TO THE FLOOR, IT GAVE NO RESISTANCE AND DID NOT STOP THE CAR. THE ENGINE WAS REVVING AT A HIGH RATE, EVEN WHILE IT HIT THE WALL. THE REPAIRS WERE OVER $2000 FOR DAMAGE TO THE FRONT END, LIGHTS, AIR CONDITIONER AND RADIATOR SUPPORT. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS ABOUT 8-10 FEET FROM THE WALL WHEN IT ACCELERATED. I HAD THE CAR REPAIRED. I TOOK IT TO A HONDA DEALER AND ALSO CONTACTED AMERICAN HONDA. BOTH THE TECHNICIANS AT THE DEALERSHIP AND AN AMERICAN HONDA INSPECTOR CHECKED THE VEHICLE. I WAS TOLD THAT OTHER THAN A FAILURE OF THE BATTERY DUE TO LOW VOLTAGE THEY COULD NOT FIND ANY PROBLEMS THAT COULD HAVE CAUSED THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11329506June 18, 2020
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOOR FAILS TO AUTO LOCK INTERMITTENTLY. ADDITIONALLY, THE AUTOMATIC BRAKE ASSIST FAILED TO FUNCTION AS DESIGNED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER GOING OVER A BUMP IN THE ROADWAY, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HERTRICH HONDA OF EASTON (6546 OCEAN GATEWAY, EASTON, MD 21601), ON SEVERAL OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. *LN*DT*JB*JB*LN*AS *TR*LN*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328233June 10, 2020
POWER TRAIN
THE CV TRANSMISSION ON MY 2018 HR-V EXHIBITS AN OSCILLATORY INCREASING AND DECREASING SPEED BEHAVIOR AT AROUND 2500 ENGINE RPM WHEN UNDER MINIMAL LOAD, I.E.; GOING UP A SMALL HILL. THIS IS PROMINENT ON THE HIGHWAY WHEN GOING UP A VERY SLIGHT GRADE UNDER STEADY STATE THROTTLE, BUT ALSO NOTICEABLE AT LOW SPEED, LIKE 15 MPH, WHEN GOING UP A LITTLE BIT STEEPER HILL, LIKE MY DRIVEWAY. I HAD COMPLAINED REPEATEDLY TO HONDA DEALERS AND THE FACTORY ABOUT THIS, BUT THE TECHS WERE JUST DRIVING THE VEHICLE AROUND THE NEIGHBORHOOD AND DIDN'T NOTICE THE ISSUE BECAUSE THEY WEREN'T IN THE REGIME WHERE IT HAPPENS. THIS WILL CAUSE EXCESSIVE WEAR IN THE TRANSMISSION COMPONENTS DUE TO THE SLIDING OF THE CONNECTING CHAIN ACROSS THE VARIABLE DIAMETER DRUMS IT RIDES ON, EVENTUALLY LEADING TO PREMATURE TRANSMISSION FAILURE WHICH CAN EASILY BE A MAJOR SAFETY ISSUE FROM MULTIPLE CONSIDERATIONS. THE CASE NUMBER THAT AMERICAN HONDA GENERATED FOR THIS TRANSMISSION "HUNTING" ISSUE WAS 09398275 REPORTED TO HONDA ON 3/5/19 (I USED THAT DATE BELOW BECAUSE THE CONDITION HAS BEEN CONSTANT WITH NO SPECIFIC FAILURE POINT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327983June 9, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT WHILE USING THE PUSH TO START/STOP BUTTON, SEVERAL ATTEMPTS WERE NEEDED TO START AND SOMETIMES TURN THE VEHICLE OFF. THE CONTACT STATED THAT THE SMART ENTRY SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE START/STOP SWITCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT A LOCAL DEALER WAS CONTACTED AND WAS AWAITING A CALL BACK. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,961. *BF CONSUMER SAYS THAT LOCAL DEALER DID NOT CONTACT THEM. VEHICLE WAS TAKEN TO DAVE'S IMPORT SERVICE, INC (MEDFORD, OR) ON 06/19/20 AND REPAIRED. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327275June 4, 2020
POWER TRAIN
(TRANSMISSION REPLACEMENT WITH METAL SHAVINGS, ESTIMATED COST TO REPAIR: $6,800) MILEAGE 65,297 PURCHASED LESS THAN 4 YEARS AGO VIN: [XXX] MY SON WAS DRIVING DOWN A BUSY HIGHWAY IN DOWNTOWN NASHVILLE WHEN THE CAR SUDDENLY AND WITHOUT WARNING (NO LONGER ACCELERATED) AND HE WAS VERY LUCKILY ABLE TO PULL TO THE SIDE OF THE HIGHWAY. IT HAS BEEN TOWED TO THE GALLATIN, TN HONDA, (THOUGH I PURCHASED IT ORIGINALLY IN LOUISVILLE, KY). I HAVE BEEN NOTIFIED BY 2 SERVICE REPS (AND SPECIFICALLY SERVICE MANAGER, DALE GRATEHOUSE IN LOUISVILLE, KY) THAT THIS IS A KNOWN PROBLEM WITH THE SPECIFIC MAKE AND MODEL (2016 HRV), AND THAT THERE HAVE BEEN OTHERS TO COME INTO THE SHOP IN THE 60-80,000 MILE RANGE NEEDING THIS EXACT REPAIR. PLEASE NOTE THAT ALL REQUIRED AND SCHEDULED MAINTENANCE HAS BEEN PERFORMED AT HONDA DEALERSHIPS. I AM A LIFELONG HONDA OWNER. AT THIS POINT, MY MAIN CONCERN IS MAKING SURE THAT ANYONE WHO PURCHASED A 2016 HONDA HRV IS MADE AWARE OF THIS DEFECTIVE PRODUCT TO PREVENT A HARMFUL OR POTENTIALLY CATASTROPHIC EVENT. BECAUSE IT IS CLEAR THAT HONDA IS NOT INTERESTED IN THEIR DUTY AND OBLIGATION TO WARN CUSTOMERS OF THE POTENTIAL PROBLEM WITH THEIR PRODUCT, I PLAN TO PUT EVERY EFFORT FORTH/DUE DILIGENCE TO MAKE SURE THIS DOES NOT HAPPEN TO ANYONE ELSE. IN CONTRAST TO HONDA'S MOST BASIC COURTESY TO ME, HONDA HAS NOW BEEN WARNED THAT THIS WILL OCCUR AGAIN AND THAT SOMEONE WILL BE SERIOUSLY INJURED AND/OR KILLED. AND NOW, I WOULD LIKE NHTSA TO BE FORMALLY NOTIFIED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326984June 2, 2020
POWER TRAIN
SLOW LEAK NOTICED FROM TRANSMISSION PAN. HAPPENS VERY SLOWLY, OVER THOUSANDS OF MILES. TRANSMISSION FLUID SEEMS TO BE LOW, FREQUENTLY HAS TROUBLE SHIFTING GEARS ON THE HIGHWAY, OR ON HILLS/UNEVEN ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326905June 1, 2020
ELECTRICAL SYSTEM
SERVICE TICKET CREATED 4/25/2020: IGNITION - START / STOP SWITCH: B12C5 START/STOP SWITCH INTERNAL FAILURE. MY 2017 HONDA HRV FAILS TO START OR STOP WHEN PRESSING THE IGNITION BUTTON ONCE. MAY TAKE SEVERAL PRESSES, GRADUALLY GETTING WORSE TO THE POINT WHERE IT MAY NOT WORK AT ALL. THE HONDA SERVICE DEPARTMENT TOLD ME A PREVIOUS CUSTOMER COULD NOT GET HER VEHICLE TO EVEN STOP. THEREFORE THIS IS NOT AN ISOLATED CASE, AND CHECKING ONLINE I FOUND IT AFFECTS OTHER HONDA VEHICLES OF OTHER MODEL YEARS AS WELL. THE HONDA SERVICE DEPARTMENT WANTS TO CHARGE ME $360.44 SINCE I AM JUST OUT OF WARRANTY. AND THEY ARE UNABLE TO GIVE ME AN EXACT DATE FOR WHEN THE PART WILL ARRIVE AS IT IS ON BACK ORDER NATIONWIDE, WHICH ALSO SHOWS THIS IS NOT AN ISOLATED INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326125May 27, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT STATED THAT WHILE COMING TO A STOP WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL AND SHIFT TO NEUTRAL SIMULTANEOUSLY TO SLOW AND STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO PAUL MILLER HONDA OF WEST CALDWELL (1170 BLOOMFIELD AVE, WEST CALDWELL, NJ 07006, (973) 808-9100) ON FOUR SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A REGIONAL INSPECTOR OUT TO DIAGNOSE THE VEHICLE. THE INSPECTOR ALSO FAILED TO ARRIVE AT A CONCLUSION FOR THE VEHICLE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325556May 22, 2020
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
2017 HONDA HR-V DOOR & HATCHBACK LOCK AND UNLOCK SYSTEMS ARE NOT WORKING. CURRENTLY THE PASSENGER BACKSEAT DOOR DOES NOT LOCK OR UNLOCK WHEN YOU PRESS THE BUTTON IN THE VEHICLE OR ON THE KEY FOB. THE HATCHBACK IS PERMANENTLY LOCKED AND WILL NOT RELEASE TO OPEN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320989April 13, 2020
UNKNOWN OR OTHER
FAULTY START/STOP SWITCH HAD TO REPLACE AT 48000 MILES ACTUALLY LESS THE VEHICLE WOULDN'T START AFTER SEVERAL ATTEMPTS AND SOMETIMES THE VEHICLE WOULD NOT SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321020April 13, 2020
AIR BAGS
I WAS JUST DRIVING UP THE HIGHWAY I DID NOT HAVE AN ACCIDENT AND MY AIRBAGS BLEWALL THE BAGS ON THE LEFT SIDE OF THE CAR AND THE DRIVER SEAT BAG THEY ALL BLEW FOR NO REASON HONDA IS SAYING THEY ARE NOT RESPONSIBLE I REALLY NEED HELP
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11320681April 9, 2020
ELECTRONIC STABILITY CONTROL (ESC)
TPMS LIGHT COMES ON FOR A FEW SECONDS AFTER THE CAR TURNS ON. THIS HAPPENS EVERY TIME THE TIRES OR ROTATED OR REPLACED. I TOOK IT TO THE DEALERSHIP SEVERAL TIMES BUT ALL THEY DO IS RESET IT BUT THAT NEVER SOLVES THE PROBLEM. THIS HAS BEEN HAPPENING ON AND OFF FOR OVER A YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319908April 1, 2020
AIR BAGS, SERVICE BRAKES
WAS STOPPED AT RED LIGHT. DECIDED TO USE BRAKE HOLD FEATURE AND WHEN TRAFFIC STARTED TO MOVE I TAPPED THE GAS PEDAL TO RELEASE THE HOLD. THE VEHICLE ACCELERATED AT AN EXCESSIVE RATE AND I ENDED UP IN THE REAR END OF THE CAR IN FRONT OF ME. AIR BAG SENSOR CAME LOOSE AND WIRE WAS DANGLING AFTER IMPACT AND BAG SENSOR DIDN'T UPLOAD.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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