Honda Element Complaints

1,283 consumer complaints on file.

#10717775May 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717034May 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SEAT BELT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716662May 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA ELEMENT. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED AND REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) MONTHS AGO AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716677May 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716221May 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 10V364000 (ELECTRICAL SYSTEM), 14V351000 (AIR BAGS), AND 14V700000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715983May 12, 2015
ELECTRICAL SYSTEM, POWER TRAIN, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 HONDA ELEMENT. WHEN THE VEHICLE WAS PARKED ON AN INCLINE, IT INDEPENDENTLY ROLLED BACKWARDS WITHOUT WARNING. AS A RESULT, THE VEHICLE FAILED TO SHIFT OUT OF THE PARK POSITION. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START THE VEHICLE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE IGNITION KEY FAILED TO LOCK THE FRONT DRIVER AND PASSENGER SIDE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 127,000. UPDATED 7/14/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715688May 11, 2015
AIR BAGS
HONDA HAS BEEN NON RESPONSIVE TO NHTSA RECALL 14V-351. AFTER RECEIVING THE RECALL NOTICE WHICH SAID THE DEFECT COULD KILL OR INJURE ME I CALLED THE DEALERSHIP TO SCHEDULE THE REPLACEMENT OF THE AIRBAG. HONDA REFUSED TO SCHEDULE AN APPOINTMENT BECAUSE THE PARTS WERE BACK ORDERED. SINCE THEN THEY HAVE NEVER CALLED OR CONTACTED ME. EACH WEEK I CALL AND THEY REPEAT THE BACK ORDER SCENARIO AND REFUSE TO MAKE AN APPOINTMENT FOR THE RECALL. I HAVE TRIED TO CONTACT HONDA CUSTOMER SERVICE. I HAVE NOT BEEN ABLE TO GET THROUGH. I HANG UP AFTER HOLDING IN EXCESS OF 30 MINUTES. IT APPEARS THAT THEY ARE DELAYING THE RECALL. THE DEALER INVOLVED IS DUBLIN HONDA, DUBLIN, CALIFORNIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715716May 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA ELEMENT. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715208May 7, 2015
AIR BAGS
JUST ENTERING THE INFORMATION CONCERNING THE SLOW RESPONSE TO REPLACING THE AIRBAGS ON MY 2003 HONDA ELEMENT (SEE VIN ABOVE). CAR WAS TAKEN TO DEALERSHIP IN FEBRUARY 2015, BUT DEALERSHIP CANNOT GET PARTS TO REPAIR THE VEHICLE. RECALL NUMBERS: 14V-700 AND 14V-351. ANY ASSISTANCE IS GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715218May 7, 2015
AIR BAGS
AIR BAGS: RECALL 2005 HONDA ELEMENT, ANNOUNCED: JUNE 20 2014 HONDA: A MESSAGE TO OUR CUSTOMERS ABOUT TAKATA AIRBAGS 10/28/2014 REVISED 02/11/2015 ON TUESDAY, APRIL 28, 2015, NHTSA CONVENED A ONE-DAY WORKSHOP. APPEARING ON BEHALF OF HONDA WAS [XXX] SMITH, SENIOR VICE PRESIDENT, PARTS, SERVICE AND TECHNICAL DIVISION. FOLLOWING IS SMITH'??S STATEMENT. GETTING TO 100% RECALL COMPLETION RATES: INCENTIVES AND INNOVATIVE IDEAS "DUE TO THE SIZE OF THE CAMPAIGNS TO REPLACE TAKATA INFLATORS, WE ALSO WORKED TO INCREASE THE SUPPLY OF REPLACEMENT PARTS, AND SUCCEEDED IN SECURING THREE ADDITIONAL SUPPLIERS -- TRW, [XXX] AND AUTOLIV -- THAT ARE NOW SUPPLYING US WITH INFLATORS. THIS WILL HELP ACCELERATE THE PACE OF REPAIRS IN THE COMING MONTHS." I RECEIVED MY RECALL NOTICE IN APRIL 2015. THE DEALERSHIP SET AN APPOINTMENT 3 WEEKS LATER, MAY 4, 2015. I RECEIVED THREE EMAILS, AND ONE VOICEMAIL, TO REMIND ME OF THE APPOINTMENT. 43 MINUTES AFTER I BROUGHT THE CAR, THE DEALER TOLD ME THAT THEY DID NOT HAVE THE NEW AIRBAG. I GOT THEM TO PROVIDE ME WITH A RENTAL CAR. THEY OFFERED NO TIME-FRAME FOR WHEN THE PART WILL ARRIVE OR WHEN I WILL GET MY ELEMENT BACK. [XXX], HOW CAN YOU GET TO 100% RECALL COMPLETION RATES IF YOU CANNOT PROVIDE THE REPLACEMENT PART? TO QUOTE YOU FROM THE ABOVE STATEMENT, "COMPLETION RATES OF ABOUT 33 PERCENT IN THE 9TH AND 10TH YEAR OF OWNERSHIP. TO AMPLIFY THIS POINT, LET ME EXPLAIN THAT WE HAVE ENLISTED A SPECIAL INVESTIGATIVE FIRM AS PART OF OUR EFFORT TO CONTACT HARD-TO-REACH OWNERS OF OLDER MODEL VEHICLES AFFECTED BY THE TAKATA AIRBAG INFLATOR RECALL. ON A NUMBER OF OCCASIONS, THE INVESTIGATORS SUCCEEDED IN LOCATING THE OWNER, BUT DESPITE BEST EFFORTS TO PERSUADE THEM, THE CUSTOMER REFUSED TO BRING IN THEIR CAR FOR REPAIR." I BROUGHT YOU MY CAR SEVEN MONTHS AFTER THE START OF RECALL. NOW WHAT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714676May 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V353000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714705May 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714773May 5, 2015
AIR BAGS
WHILE I WAS TURNING INTO A PARKING LOT I CUT THE TURN TOO SHORT AND WENT OVER THE CURB. THE AIRBAG DEPLOYED. NO DAMAGE. I DIDN'T HIT ANYTHING. JUST WENT OVER THE CURB AND THE AIRBAG DEPLOYED. I THINK THIS IS A DEFECT. THIS SHOULD BE A RECALL ITEM. I DON'T FEEL THE AIRBAG SHOULD DEPLOY JUST FOR GOING OVER A CURB. MY ARM WAS INJURED. SOMETHING NEEDS TO BE DONE ABOUT THIS. I SENT IT TO THE DEALER FOR REPAIR AND THEY SAID I WAS IN AN ACCIDENT. OF COURSE I KNEW THEY WOULDN'T SAY IT'S A COMMON PROBLEM THAT THE AIRBAG DEPLOYS FOR NO GOOD REASON.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10713913April 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713246April 27, 2015
AIR BAGS
THERE HAS BEEN NO CRASH AS SUCH--I AM COMPLAINING ABOUT HONDA'S LACK OF RESPONSIVENESS TO THE AIRBAG INFLATOR RECALL. I HAVE BEEN TRYING TO GET THIS RECALL TAKEN CARE OF FOR SOME TIME. CURRENTLY, A HONDA DEALERSHIP HAS MY CAR BUT I CAN GET NO INFORMATION FROM THEM ABOUT WHEN THE PART WILL BE IN--THEY DID NOT EVEN SEEM FAMILIAR WITH THE RECALL WHEN I TOOK THE CAR IN FOR SERVICE & SHOWED THEM THE LETTER. I DO HAVE A RENTAL CAR FOR NOW, BUT THIS IS NOT ACCEPTABLE AS A LONG-TERM SOLUTION. A CALL TO CUSTOMER SERVICE RESULTED IN MY BEING TOLD (POLITELY!!) THAT THERE WAS NOTHING THEY COULD DO, IT WAS A BIG RECALL, IT WAS ALL IN THE HANDS OF THE DEALERSHIP. I DID RECEIVE A CASE NUMBER TO ASSIST IN GETTING A BETTER RENTAL, BUT WAS TOLD THEY WOULD CALL AS SOON AS POSSIBLE--??WHENEVER THAT IS. I FEEL THAT I AM RECEIVING THE RUNAROUND FROM THIS HONDA DEALERSHIP, THAT POSSIBLY HONDA IS STALLING ON THE RECALL, HOPING PEOPLE WILL JUST GET TIRED AND GIVE UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712947April 26, 2015
AIR BAGS
I AM COMPLAINING BECAUSE OF THE TIME I HAVE BEEN WAITING FOR THE RECALL REPLACEMENT OF THE AIRBAG FOR THE PASSENGER. I FIRST CALLED MY DEALER, SPACE COAST HONDA, ON FEBRUARY 11, 2015. I HAVE CALLED THEM AFTER 30 DAYS AND AFTER 60 DAYS. THEN AFTER 60 DAYS I GET THE SECOND RECALL LETTER FOR THE DRIVER AIRBAG. I UNDERSTAND THIS IS A HUGE RECALL, BUT HONDA KNEW ABOUT THIS LONG BEFORE WE CUSTOMERS WERE NOTIFIED AND WE SHOULD NOT BE WARNED NOT TO DRIVE THE CAR BECAUSE IT COULD KILL US, WHEN THEY ARE DOING NOTHING ABOUT IT....AT LEAST IN MY CASE. I AM WONDERING IF MY DEALER IS PLAYING FAVORITES. WE DO NOT GO FOR REGULAR SERVICE, OIL CHANGES, ETC. AFTER ALL IT IS A 2004 CAR AND A WALMART OIL CHANGE IS GOOD ENOUGH. THE CAR HAS 100,000 MILES ON IT AND WE ARE PLANNING TO KEEP IT. MY HUSBAND IS 80 YEARS OLD AND CANNOT GET IN THE BACK SEAT EASILY (WHICH IS WHAT HONDA RECOMMENDS). AND THEN THERE IS THE DRIVER AIR BAG...DRIVER CANNOT SIT IN THE BACK SEAT! THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711959April 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE DEALER MENTIONED THAT IT WOULD TAKE A WEEK TO ORDER THE PART. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705792April 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA ELEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. UPDATED 7/6/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705684April 14, 2015
AIR BAGS
RECEIVED A NOTICE FOR AN IMPORTANT SAFETY RECALL. WRITTEN DESCRIPTION ON RECALL NOTICE IS "THE DEFECT IN THESE VEHICLES COULD KILL OR INJURE YOU OR OTHER PEOPLE IN YOUR VEHICLE" THE LAST SENTENCE OF THIS PARAGRAPH READS, "PAST RUPTURES LIKE THIS HAVE KILLED AND INJURED VEHICLE DRIVERS." ATTEMPTED TO MAKE AN APPOINTMENT ON MULTIPLE OCCASIONS AND WAS TOLD NO ONE WAS AVAILABLE IN SERVICE TO SPEAK TO ME, EVEN AFTER EXPLAINING I WAS CALLING DUE TO THE RECALL NOTICE. LEFT MY NAME AND PHONE NUMBER AS REQUESTED BUT NO RETURN CALL. I CALLED AGAIN TODAY (4/14/2015) AND WAS TOLD I MUST WAIT UNTIL THE END OF JUNE TO HAVE THIS "DEFECT THAT HAS KILLED AND INJURED OTHERS" REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705392April 13, 2015
AIR BAGS
RECALL FOR AIR BAG, NO PARTS AVAILABLE. VECHICLE NOT SAFE TO DRIVE ? CALLED HONDA ABOUT CONCERNS FOR CHILDREN IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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