Honda CR-V Complaints
16,579 consumer complaints on file.
- #11687310September 15, 2025SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while parking in her residence parking lot, the brake pedal was depressed but failed to function as intended. An abnormal rev sound could be heard coming from the engine when the vehicle accelerated independently. The vehicle jumped the parking block and ran over the sidewalk, skidded the road, and crashed into a tree, where it came to a stop. The driver’s and passenger’s side air bags did not deploy. The contact was unsure if there was a warning light illuminated on that occasion. A police report was filed. The contact had a sore left neck and a bruise on the right hip bone due to the seat belt. No medical attention was provided. The vehicle was towed to a towing yard, waiting to be towed to a collision center, but was not diagnosed or repaired. The insurance company was notified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11687382September 15, 2025SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This all started when I purchased a 2018 Honda CRV from Motorworld in the late months of 2021 used. When this issue started happening, Motorworld ignored me when I was asking questions. Then, when I brought it in for service, they used tactics like "if we don't find anything, we will have to charge you a service fee" or call me the next day and say "before we hook it up, it may be your easy pass". They took the car in after I had complained about going down [XXX] , and with nothing in front of my car, it slammed on the brakes going from 40-0mph. When they got done, I went to pick up the car, and they told me it was the aftermarket windshield, but it was the one I bought with the car. I called Honda, they made Motor World take it in, and then called me and told me that they have the information and would share it with the appropriate parties. It has continued to happen, and I could get killed if it happens to me. I called to give Honda a more detailed recent incident, and the lady was like They closed this case. I have been waiting for a solution, and Honda just closed the case. I have been worried about the family's safety for 4 years. When it happened the brake warning comes on and the car just stopped. Please dont let them hide this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11687386September 15, 2025STEERING
After 4 4/2 years and 26,500 miles the steering became (slightly sticky ) It would take extra pressure to move the steering wheel. It also make clicking and creaking sound while turning at lower speeds 10 MPH or less. The dealer said the entire steering rack needed replacement due to some part that could not be replaced. The the was fine until the steering just started getting tight.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11687388September 15, 2025STEERING
Power Steering rack. Same issue per Honda of Rutland VT that is stated in Safety Recall 18-103 Bulletin. I have a case with Honda #15771485 and they have just informed me that there is no coverage for the $6k expense because my VIN isn't included in the recall. This tells me the recall should be expanded! It's too much of a coincidence that my vehicle has the exact same issue as others of the same year/make/model. I have just 54k miles on this car and I'm being advised by my personal mechanic and two others (one being Honda of Rutland VT) that this part should last the life of the vehicle. I'm super frustrated and super disappointed in the quality of this vehicle/part and the fact that Honda isn't making good on it.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11687437September 15, 2025UNKNOWN OR OTHER
On [XXX], at approximately [XXX]. I was traveling down the [XXX] . It was a clear morning and the traffic was light. There were no warning signs or messages displayed prior to the glass shattering. It was startling as I was going 70-75 mph when this happened. While driving my 2023 Honda CRV Hybrid Sport on the morning of [XXX], the sunroof glass exploded. After the dealerships inspection, I was informed that repairs were not covered by warranty or recall. As stated previously it was a clear morning, the traffic was light and there was nothing near me that could have dropped on my roof and shattered my sunroof. I have included pictures for your review. On 9/15/25 at 11:30am I spoke to Honda Corporation customer service. I was informed that at this time there is no open warrantee for this issue. She stated it had been reported to Honda. If a pattern is shown they may open a warrantee, and she thanked me for reporting the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11687239September 15, 2025STEERING
The steering sticks while driving and turning.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11687152September 14, 2025SUSPENSION
TPMS warning light was on and then entire Dash lit up while steering was crooked on the column. Driving while incident occurred did not cause accident. disabled vehicle due to the same manufactured defects in the 2007 through 2011 Honda CRV models that have a recall on them my vehicle was manufactured August 2012 past cutoff date for the gen 3 model. Submitting this request for repair unable to drive the vehicle and it's current condition. This all due to the same manufacturer defect found on the rear control arm gen 3 body type and suspension of the 2007 through 2011 models same gen 3 should be repaired and accepted as a recall having exact same issue because it's the exact same type of model car.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11687202September 14, 2025STRUCTURE:BODY
Driver side mirror vibrates at highway speeds causing blurred image. The housing is secure but the mirror itself begins to vibrate at 50mph making it difficult to see the approaching traffic. The vibration and blurred vision gets worse as speed increases. I've had it up to 75mph and the mirror looks quite blurry and additionally unclear if the road is bumpy. It is difficult to see what is behind and beside me which is a safety concern especially when trying to switch lanes. The passenger side mirror is fine. The Honda dealer took it for a test drive and was able to duplicate the issue. They also took all of the similar models on the lot for a ride and had the same issue. They tried to fix the existing assembly but it seems worse now. They are ordering a replacement mirror and housing to install and see if it fixes it. They also told me that it may be the how the car is which I know is inaccurate. The existing assembly is available for inspection though I'm guessing the dealership will take it when it gets replaced. The issued occurred the first time I got on the highway after I purchased the car new.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11687069September 13, 2025FUEL/PROPULSION SYSTEM
The high-pressure and low-pressure fuel pump malfunctioned and no, it is not available for inspection upon request. The car all of a sudden got stalling while running at 45 mph and got jerking continuously. After the incident, the car was taken to a dealer for a diagnosis and the dealer inspected that the high-pressure and low-pressure fuel pump got malfunctioned. There were NO warning lamps, messages or other symptoms of the problem prior to the failure and they first appeared when the incident occured.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11687065September 13, 2025SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle is a 2024 Honda CR-V EX-L with approximately 13,000 miles, purchased at Gillman Honda in Houston, TX on May 29, 2024. The issue involves the Collision Mitigation Braking System (CMBS) activating without any obstacle present. The first incident occurred in February 2025 at around 11,000 miles while driving on a feeder road at ~25 mph. The vehicle suddenly braked to a complete stop even though the road was clear. There were cars behind me, and although they stopped in time, it created a serious risk of rear-end collision. Had I been traveling at a higher speed and the car braked completely, this could have caused the vehicle to flip or lose control. The second incident occurred on September 4, 2025 at ~13,000 miles while driving on a busy street at approximately 40 mph. The vehicle suddenly braked very hard for no reason, but did not fully stop — instead, it resumed immediately. It felt as if the car “took a screenshot,” braking sharply then continuing. This was especially dangerous since I was traveling at a higher speed, and vehicles behind me could have easily collided with mine. Both incidents put my safety and the safety of other drivers at risk. The vehicle was brought to Gillman Honda on September 16, 2025. The dealer acknowledged the safety concern and kept the car for inspection. On September 19, 2025, the service representative confirmed they had contacted Honda corporate and opened a case because of the seriousness of the issue. The car is still being held at the dealership pending corporate guidance. No warning lights, error messages, or prior alerts appeared before either incident. This appears consistent with a known problem that has been reported by many Honda owners in recent years involving unintended braking by the CMBS system. The defect makes the vehicle unsafe to operate, and at this point we no longer feel safe driving it.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11687001September 12, 2025FUEL/PROPULSION SYSTEM
Defective feel pump causes all lights on the dash to turn on, and also causes the car to stall/misfire. When you try to accelerate. We've had this same problem over and over again even after the recall that supposedly fixed the issue.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11686911September 12, 2025SERVICE BRAKES, UNKNOWN OR OTHER
My 2021 Honda CR-V displays an “All System Failure” message while driving. On multiple occasions, the car has also braked suddenly on its own when there was no obstacle in front of me. This is a serious safety hazard, as it could cause a crash from behind. The issue is intermittent but recurring. It has happened several times recently. I know other Honda CR-V owners are experiencing the same problem, and some mechanics report they are seeing this issue frequently. I am very concerned about the safety of myself and my children while driving this vehicle. This vehicle was in an accident 3 years ago, but these problems only began recently and are consistent with widespread reports from other CR-V owners.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11686581September 11, 2025ELECTRICAL SYSTEM
This is an intermittent parasitic battery drain problem. [XXX] - CAR WON'T START AFTER SITTING OVERNIGHT. TECH SAID BATTERY WAS GETTING OLD AND BATTERY WAS REPLACED. [XXX] - CAR WON'T START. JUMPSTART AND DROVE FOR 25 MINUTES. [XXX] - NEED ANOTHER JUMPSTART [XXX] - CAR WON'T START AFTER SITTING OVERNIGHT. JUMP START. BATTERY TESTED AND IS FINE. BOUGHT UPGRADED "SUPER" BATTERY" [XXX] CAR WON'T START - BROUGHT TO HONDA DEALER -SAID THERE WAS A SERVICE BULLETIN ABOUT THIS PROB LEM. UPDATED SOFTWARE. CAR STARTS CAR STARTS AND IS FINE UNTIL [XXX] - Parked the car, went to a concert, came back to the car and the headlights are on - I did NOT leave them on. That's weird, car starts. Drove to hotel and let car overnight - won't start in the morning. Jump started [XXX]. Drove around Zion National Park and back to the hotel. Car wouldn't start in the morning. Jump start. Drove 1 hour stopped to get gas, car started. Drove 2 hours to home and turned off the car. Car won't start in the morning. Again, I went out to the garage to get something and the headlights are one. Back in July, I turned all the light switches to OFF. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11686237September 10, 2025LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING, FUEL/PROPULSION SYSTEM
To Whom It May Concern, I am reporting a serious safety concern with my 2017 Honda CR-V related to the fuel/propulsion system. While driving, the vehicle will suddenly stop accelerating. At the same time, multiple warning messages appear on the dash, including alerts that the driver assist system, cruise control, and brake system are not functioning, along with other system warnings. This issue happens without warning and has occurred multiple times. It creates a dangerous situation, especially at highway speeds or in traffic, since the vehicle loses the ability to accelerate and several critical safety systems appear disabled. I am very concerned that this may be a defect in the fuel/propulsion system or an associated electrical/control system that could pose a risk to myself, my passengers, and other drivers. Please advise on the next steps for inspection and resolution.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11686434September 10, 2025FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Hi I have been trying to take care of fuel pump related recall for a while and went to Millers Honda NYS REG R- 4040274 3 times and every time I realize there is problems with vehicles safety features and acceleration and it won’t pass inspection. Few times it felt like as if vehicle would stop in the middle of the road because i couldn’t accelerate. Recently I was charged almost 1500 dollars for a problem they should have fixed in 2023. In 2023 I attempted to make a complaint with the DMV and they temporarily fixed the problem and it would come back time to time. Please help and investigate.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11686485September 10, 2025UNKNOWN OR OTHER
My car decelerated on the highway from a speed of approximately 65 mph to 9 mph in a matter of seconds without any reason. I drove in the breakdown lane with flashers on to get to the next exit and upon entering the off-ramp my CRV suddenly accelerated back to normal. I took my vehicle to my Honda dealership and they told me they couldn't find anything wrong with it. It was showing no codes. The write-up did not mention my description of the deceleration on the highway. It discussed only my thought that my alternator might be bad. This was 8/19/25. Since this check at the dealership my car has done this exact act two more times on the highway for no reason. I am terrified to drive my car on the highway because I fear for my safety.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11686152September 9, 2025FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway, 65 mph using cruise control, in the right lane. There was one car in my relative vicinity, already halfway through it's exit off the freeway, with my car still about 6 or 7 car lengths away. The automatic braking system suddenly engaged hard. I quickly disengaged cruise control, which mitigated the problem. In the moment of unexpected braking, I was thankful there was no one around me, because my hard, sharp braking could have caused me a rear end accident and someone else, a front end accident. No one has confirmed my experience. The car is currently being inspected by my local mechanic. There were no warning messages or lamps prior to the 'short stop'. UNKNOWN if warning message came on in the midst of the short stop.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11685914September 9, 2025ENGINE
Vehicle: 2020 Honda CR-V Hybrid, 2.0L engine VIN: [XXX] Mileage at failure: ~73,000 miles Dealer: AutoNation Honda Fremont, California Estimated repair cost: ~$4,200 Issue: Blown head gasket Summary of Complaint: At approximately 73,000 miles, my 2020 Honda CR-V Hybrid suffered a blown head gasket. The vehicle began showing symptoms of overheating and coolant loss, and a dealer diagnostic confirmed head gasket failure. The repair estimate from AutoNation Honda Fremont is approximately $4,200. A head gasket failure at this mileage is abnormal and indicates a potential design defect. I am aware of an ongoing class-action lawsuit concerning premature head gasket and engine failures in late-model Honda vehicles with turbocharged and hybrid engines, and my experience appears consistent with these allegations. This defect is a safety hazard because it can lead to sudden overheating, engine stalling, or complete failure while driving, which puts drivers and passengers at risk. It also creates an unreasonable financial burden on owners. I respectfully request that the NHTSA investigate this issue as a potential widespread defect across Honda CR-V Hybrid and related models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11686168September 9, 2025FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using Adaptive Cruise Control at 47mph on a local highway, Automatic Emergency Braking activated almost stopping the vehicle with vehicles fairly close behind it nearly causing an accident. There were no vehicles beside our car and no vehicles or objects on the road in front that could trigger the braking. This has also happened several times at lower speeds on less crowded roads. After the last occurrence, I took the vehicle to the Prescott Honda Dealership where they were unable to duplicate the problem. They documented the problem but told me that Honda would not replace the sensors under warranty unless the Honda Technician was able to duplicate the problem while driving it. If this happened on a busy Interstate Highway like I-40 or I-17 at 75mph with vehicles or a large truck close behind, it could cause a serious accident.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11686109September 9, 2025FUEL/PROPULSION SYSTEM
While I was driving my engine installed and all of the lights on my dashboard lit up, including, but not limited to the check, engine, tire, pressure and disabling of all of my safety features. Once I had it towed to the Honda dealership, I was told my fuel pump was not working. As I was on the interstate, my car stalling was absolutely a risk for a collision. When I asked the technician what could’ve caused this problem he said “I’m not sure but we’ve had a few of these recently.” so I feel like it has been reproduced. Prior to the failure, there was no sign of issue. I recently (August 15th) had my car serviced for an oil change and there were no issues.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0