Honda CR-V Complaints

16,579 consumer complaints on file.

#10207309October 29, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON TWO OCCASIONS MY 2003 HONDA CRV BEGAN TO ACCELERATE ON ITS OWN FOLLOWING AN INITIAL ACCELERATION AT HIGHWAY SPEEDS. THE CRUISE CONTROL BUTTON WAS ON, BUT HAD NOT BEEN ACTIVATED. IT CONTINUED TO ACCELERATE AND WOULD NOT RESPOND TO BRAKING, TURNING THE CRUISE CONTROL BUTTON OFF, ETC. FOR EIGHT FULL SECONDS THE CAR WAS NOT UNDER MY SPEED CONTROL ON THE HIGHWAY. THE CERTIFIED HONDA DEALER SAID THERE WAS A NEWS BULLETIN ABOUT IT ON HONDA'S WEB SITE (BUT WOULD NOT SHARE IT WITH ME) AND TOLD ME TO GO TO THE HONDA DEALER WHERE I PURCHASED THE CAR. I TOOK IT IN AND THEY CLEANED THE THROTTLE, FAILED TO SHARE ANY BULLETINS WITH ME, STATING THESE INFO WAS FOR THE DEALERS ONLY. I WAS TOLD THAT THE ACCELERATION WAS DUE TO CRUISE CONTROL PROBLEMS IN THESE 2003 CRV'S AND IT IS A MISREAD WITH THE COMPUTER AND THE PNEUMATIC SYSTEM. THERE WAS NO INDICATION THAT THE PROBLEM WAS FIXED, BUT TO TAKE IT TO THEM AGAIN IF I FELT IT WOULD BE A PROBLEM. I CONTACTED HONDA DIRECTLY TO FILE A COMPLAINT. THEY WOULD NOT OFFER ANY INFORMATION AND STATED THAT SINCE IT TECHNICALLY WAS NOT A RECALL, THEY DID NOT HAVE TO SHARE ANY INFORMATION WITH ME NOR DID THEY HAVE TO PAY FOR IT. I WOULD LIKE FOR THE GENERAL PUBLIC TO KNOW ABOUT IT IN ORDER TO SAVE LIVES. I WAS BLESSED TO HAVE NARROWLY DIVERTED DISASTER. I HAVE LOST TRUST IN THE RECALL PROCESS. THIS NEEDS TO REACH THE CONSUMER IN SOME FORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206927October 25, 2007
ELECTRICAL SYSTEM
MY WIFE WAS DRIVING HER NEW CRV WITH OUR NEWBORN INFANT ON THE HIGHWAY AT 8PM. WITHOUT ANY WARNING THE CAR DIED AND THE DASHBOARD WENT BLACK. SHE WAS IN THE MIDDLE LANE AND ALMOST GOT REAR-ENDED BY A SEMI TRYING TO GET TO THE RIGHT SHOULDER. SHE TRIED STARTING IT AND IT CAUGHT AFTER A FEW TRIES. WHAT KIND OF CRAP VEHICLE IS HONDA PUTTING OUT? THIS IS OUR FIRST HONDA AND IT WILL BE THE LAST. WE CALLED BREWSTER HONDA AND THEY WERE VERY ACCOMMODATING BUT THEY SAID THEY COULDN?T FIND ANYTHING WRONG. THERE IS NO WAY MY WIFE AND BABY WILL GET IN THAT DEATH MOBILE AGAIN. OF COURSE HONDA USA HAS NEVER HEARD OF THIS HAPPENING. I GUESS THEY NEED A LAWSUIT AND SOME NEWS STATIONS TO GET THEIR ATTENTION. IT HAS ALSO BEEN IN SERVICE FOR RUNNING VERY ROUGH EVERY FEW WEEKS BUT THEY DIDN'T FIND ANYTHING WITH THAT EITHER. IT WAS BOUGHT IN APRIL 2007 AND HAS 8500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206935October 25, 2007
STEERING
I HAVE A 2001 HONDA CRV SE 4WD WITH 63K MILES. THREE YEARS AGO AT 30K MILES THE STEERING WHEEL STARTED TO MAKE SOME KIND OF RUBBING NOISE WHEN PULLING OUT OF PARKING. IT SOUNDED LIKE METAL TOUCHING METAL. I BROUGHT IT BACK TO POWAY HONDA DEALER BUT THEY REFUSED TO TAKE IT SERIOUSLY BECAUSE THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM. I'VE BEEN HAVING THIS NOISE EVER SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206162October 18, 2007
ELECTRICAL SYSTEM:IGNITION
WE PURCHASED A NEW HONDA CRV 2007 FOR MY DAUGHTER IN COLLEGE IN OCTOBER 2006 FROM ED VOYLES HONDA, MARIETTA, GA. IN APRIL OF 2007 MY DAUGHTER HAD TROUBLE STARTING THE CAR AFTER IT HAD BEEN DRIVEN AND LEFT PARKED FOR A HOUR OR MORE. SHE HAD TO CRANK THE ENGINE FOR 10-20 MINUTES BEFORE THE CAR WOULD START. WE DOCUMENTED THE PROBLEM IN E-MAIL TO THE DEALERSHIP AND TOOK THE CAR IN ON MORE THAN THREE OCCASIONS. THEY WERE UNABLE TO REPLICATE THE PROBLEM. DURING JULY 2007 WE LEFT THE CAR AT THE DEALERSHIP FOR THREE WEEKS FOR THEM TO TRY AND RE-CREATE THE PROBLEM, THEY WERE UNABLE TO DO SO. THE DEALERSHIP CONSULTED WITH THE HONDA TECH-LINE AND THEY COULD STILL NOT RECREATE THE PROBLEM. DURING THE PAST SEVEN MONTHS WE HAVE HAD THIS PROBLEM OCCURRING MORE THAN 15 TIMES TO DIFFERENT DRIVERS OF THE VEHICLE. ON SUNDAY 10-14-2007 IN FRUSTRATION I GAVE MY CAR TO MY DAUGHTER TO TAKE BACK TO COLLEGE SINCE THE HONDA CRV WAS PROVING TO BE TOO UNRELIABLE. ON THE DAY I DROVE THE CRV AND SURE ENOUGH AFTER HAVING PARKED THE CAR FOR 3 HOURS IT TOOK ME 24 MINUTES OF CRANKING TO START THE CAR. ONCE THE CAR STARTED I DROVE FOR TWO MILES AND THEN IT JUST CUT-OUT. THIS LEFT ME STRANDED IN THE MIDDLE OF A BUSY INTERSECTION FOR 3 TERRIFYING MINUTES OF CRANKING THE ENGINE BEFORE IT STARTED AGAIN. WE HAVE NOW RETURNED THE CAR TO THE DEALERSHIP AND WE HAVE A RENTAL FROM THE DEALERSHIP. THE HONDA CRV 2007 HAS PROVED TO BE VERY UNRELIABLE AND AS A PARENT I AM CONCERNED FOR THE SAFETY OF MY DAUGHTER DRIVING THIS CAR. WE HAVE LOST CONFIDENCE IN THE VEHICLE AND THINK THAT HONDA USA SHOULD NOW REMEDY THE SITUATION. IN OUR ESTIMATION THIS CAR IS A "LEMON" AND WE ARE NOW CONSIDERING OUR LEGAL OPTIONS UNDER THE GEORGIA LEMON LAW. BY ALL RIGHTS HONDA USA SHOULD REPLACE THIS VEHICLE WITH A NEW ONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205714October 15, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I WAS DRIVING ALONG AND HEARD A POP AND THE AIR CONDITIONING STARTED MAKING A REVVING NOISE AND THE TEMPERATURE OF THE AIR TURNED TO WARM. I TURNED THE AIR CONDITIONER OFF AND HAD TO DRIVE FOR THE NEXT 7 HOURS WITHOUT AIR CONDITIONING. UNFORTUNATELY, I DON'T REMEMBER EXACTLY WHAT WAS WRONG BUT IT WAS LUCKILY STILL COVERED UNDER WARRANTY. HOWEVER, IT WAS TOLD TO ME THAT THIS WASN'T A NORMAL THING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205605October 14, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
I AM NOT SURE IF YOU CAN HELP ME. HOWEVER, MY COMPLAINT IS WITH DESERT HONDA OF LAS VEGAS, NV (702) 369-3099. I TOOK MY 2006 HONDA CRV FOR MAJOR SERVICE, AND THEY DID NOT PROPERLY TIGHTEN THE LEFT LUG NUTS ON MY VEHICLE. I WAS ABLE TO CATCH THIS OVERSIGHT IN TIME BEFORE I DROVE THE CAR ANY DISTANCE. HOWEVER, THIS WAS A POTENTIALLY FATAL MISTAKE THAT THEY SHRUGGED OFF, AND I'M SURE HAVE FORGOTTEN BY NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205502October 12, 2007
SERVICE BRAKES, AIR:DISC:ROTOR
THE BRAKE ROTOR ON MY HONDA CRV 2005 IS DEFECTIVE. IT LOOKS LIKE STEEL IS NOT CARBONATED EVENLY AND THERE A SOME PIECES THAT DO NOT WEAR OFF. THOSE PEACES ARE BEATING ON THE BREAK PADS AND ARE THE REASON FOR A SAFETY CONCERN. I TOOK CAR TO HONDA, BUT WAS GIVEN SOME ABSURD DIAGNOSES, I.E. REAR DISKS HAVE RUST MARKS ON THEM, DUE TO LOW MILEAGE. FYI: MY CAR HAS 16,000 MILES ON IT. I SPOKE WITH THE MANAGEMENT, BUT THEY REFUSED TO TAKE A CLOSER LOOK AT IT. I HAVE A PICTURE OF THE DEFECT FOR YOUR REVIEW. YOU CAN VIEW THEM BY CLICKING ON THE FOLLOWING 4 LINKS. HTTP://PICASAWEB.GOOGLE.COM/VOVKAKENATOR/HONDA_DISPUTE/PHOTO?AUTHKEY=DWBEJZEINIK#S5118647922556598322 HTTP://PICASAWEB.GOOGLE.COM/VOVKAKENATOR/HONDA_DISPUTE/PHOTO?AUTHKEY=DWBEJZEINIK#S5118647952621369442 HTTP://PICASAWEB.GOOGLE.COM/VOVKAKENATOR/HONDA_DISPUTE/PHOTO?AUTHKEY=DWBEJZEINIK#S5118647939736467538 HTTP://PICASAWEB.GOOGLE.COM/VOVKAKENATOR/HONDA_DISPUTE/PHOTO?AUTHKEY=DWBEJZEINIK#S5118647931146532930. *TR UPDATED 07/102012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205334October 10, 2007
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL*THE CONTACT OWNS A 2007 HONDA CR-V. THE TOP OF THE HEAD REST PROTRUDES FORWARD INTO THE CONTACTS HEAD, LEAVING HER NECK EXPOSED. THE DEALER STATED THAT THE SEAT WAS DESIGNED IN THAT FASHION. THE MANUFACTURER TOOK DOWN HER INFORMATION AND CREATED A FILE. THE CURRENT MILEAGE WAS 9,300 AND FAILURE MILEAGE WAS 300. UPDATED 01/02/08. *LJ THE CONSUMER STATED THE HEADREST CAN NOT BE ADJUSTED ADEQUATELY FOR PASSENGER TO REST. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205365October 10, 2007
TIRES:SIDEWALL
DRIVING ON FREEWAY AND PULLED OFF TO EAT. WHEN I PULLED INTO TIE RESTAURANT THE CAR HANDLED FUNNY SO I CHECKED THE TIRES WHEN I GOT OUT BUT THEY SEEMED OK. I CAME OUT FROM EATING AND THE REAR PASSENGER TIRE WAS TOTALLY FLAT. ON INSPECTION THE SIDEWALL WAS BLOWN OUT ABOUT 2-3 INCHES IN A JAGGED PATTERN. LATER LOOKING AT THE TIRE AT HOME THERE APPEARED TO BE ANOTHER CRACK IN THE TIRE. I CALLED BRIDGESTONE TO REPLACE THE TIRE AFTER MY BRIDGESTONE DEALER STATED THERE WAS A PROBLEM WITH THE TIRE AND IT WAS DISCONTINUED. THEY STATED THERE WAS NO PROBLEM WITH THE TIRE. ALSO THEY STATED THAT THIS TIRE WAS NOT THE TIRE THAT CAME WITH THE HONDA CR-V ORIGINALLY. THEY WERE NOT EVEN ABLE TO FIND THE TIRE IN THEIR SYSTEM. I FIND THIS CURIOUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205123October 6, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS
MY HONDA CRV EX 2003 BRAKES LIGHTS FAIL. THE ONLY LIGHT FOR BRAKING IS THE THIRD LIGHT. THIS HAS OCCURRED 3 OR 4 TIMES IN THE PAST 4 YEARS AND HAPPENED AGAIN THIS WEEK. I AM AFRAID I WILL BE IN AN ACCIDENT BECAUSE SOMEONE WILL NOT NOTICE THE THIRD LIGHT WHEN I BRAKE. THE DEALER HAS REPLACED THE BULBS BUT THE ISSUE CONTINUES. THIS LAST TIME THE BULBS DID NOT LAST 5,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204592October 1, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2007 HONDA CR-V. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. AS A RESULT, THE VEHICLE BEHIND THE CONTACT REAR ENDED HER VEHICLE, PUSHING HER EVEN FURTHER INTO THE VEHICLE SHE STRUCK. THE AIR BAGS FAILED TO DEPLOY AND SHE SUSTAINED SEVERE INJURIES SUCH AS A BROKEN STERNUM. THE VEHICLE WAS TOWED AND TAKEN TO A REPAIR SHOP, WHERE IT HAS REMAINED FOR APPROXIMATELY TWO MONTHS. THE FAILURE AND CURRENT MILEAGES WERE 10,000. UPDATED 12/31/07 *KB UPDATED 12/31/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10204489September 30, 2007
SUSPENSION
THE FRONT END ALIGNMENT ON MY 06 HONDA CRV WILL NOT STAY IN ALIGNMENT, IT WAS RE-ALIGNED SHORTLY AFTER DELIVERY AS A NEW VEHICLE, AND HAS BEEN DONE AGAIN ON 2-3 OCCASIONS. WAS TOLD BY SERVICE DEPARTMENT EMPLOYEE AT CHAPMAN HONDA IN TUCSON THAT THE CRV IN QUESTION HAS A PROBLEM WITH PULLING TO THE RIGHT WHICH MINE DOES. HE ADVISED ME THAT HONDA IS SUPPOSED TO BE WORKING ON THE ISSUE BUT COULD OFFER NO FURTHER INFO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204379September 28, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ON MARCH OF 2005 I HEARD A LOUD NOISE AND MY A/C STOP BLOWING COLD AIR, I TOOK IT TO THE MECHANIC AND THE ENTIRE A/C UNIT HAD TO BE REPLACED AND COULD ONLY BE DONE WITH THE ORIGINAL HONDA UNIT BECAUSE NO OTHER FITS THE VEHICLE, IT WAS REPLACED, ON AUGUST 2005 THE A/C STOPPED BLOWING COLD AIR AGAIN AND THE CLUTCH HAD TO BE REPLACED BUT WAS UNDER GUARANTEE, NOW SEPTEMBER 2007 THE A/C HAS IS NOT BLOWING COLD AIR AND IS MAKING A THUMPING SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204285September 27, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1999 HONDA CR-V. WHILE DRIVING 40 MPH, THE VEHICLE FAILED. THE VEHICLE WAS TOWED TO A MECHANIC AND HE STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REBUILT. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204139September 26, 2007
AIR BAGS
SRS LIGHT ILLUMINATED. VEHICLE TAKEN TO THE DEALER TO CHECK. DEALERSHIP RAN A TEST AND DETERMINED THE SYSTEM IS DEFECTIVE AND MUST BE REPLACED. THE CAR HAS NEVER BEEN IN AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204087September 25, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE DRIVING 40 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE ENGINE AND THEN THE AIR CONDITIONER SHUT OFF WITHOUT WARNING. THE MECHANIC NOTICED THAT THE COMPRESSOR WAS LEAKING OIL AND STATED THAT THERE WAS A HOLE ON THE A/C COMPRESSOR, WHICH WAS CAUSED BY METAL PIECES FROM THE AIR COMPRESSOR HOUSING WALL. AS OF SEPTEMBER 25, 2007, THE DEALER HAD NOT INSPECTED OR REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 43,000. UPDATED 01-14-08. *KB UPDATED 12/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204867September 24, 2007
AIR BAGS:FRONTAL
CUSTOMER STATES THAT THE SRS LIGHT ON HIS 2002 HONDA CRV. MECHANIC STATED THE BATTERY NEEDED TO BE REPLACED. WHEN REPLACED THE LIGHT STAYED ON. MECHANIC DETERMINED IT WAS PROBABLY A WIRING HARNESS MALFUNCTION. *KB THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR HIS MAKE, MODEL AND YEAR VEHICLE, HOWEVER HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203363September 18, 2007
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
PURCHASED A NEW HONDA CRV FROM BOB BARBOUR HONDA IN GREENVILLE NC. IN JULY. AFTER 2,300 MILES THE REAR PARKING BRAKE WAS DESTROYED. HONDA REFUSED TO FIX IT UNDER WARRANTY CLAIMING THAT IT WAS TOWED WITH THE BRAKE ON. IT WAS NOT, AS I CHECKED THE BRAKE LIGHT AND FOOT PEDAL WHEN I LEFT. AFTER REPLACING ALL THE BRAKE PADS, ROTOR AND BEARINGS IT WAS STILL NOT WORKING RIGHT AND THEY DETERMINED THE CABLE WAS BAD. WHEN I ASKED THEM IF THAT WAS THE CAUSE OR EFFECT, THEY SAID THEY WERE NOT SURE. THERE WAS NO WAY TO TELL. TO ME THIS WAS EXCULPATE, AND MY DEALER WAS WILLING TO PAY FOR THE REPAIR, BUT ONE PERSON AT NORTH AMERICAN HONDA WOULD NOT CHANGE HER MIND. THE APPEAL PROCESS IS A JOKE. I MADE SURE THEY GAVE ME ALL THE PARTS BACK. I WAS LUCKY MY CAR DID NOT CATCH FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202981September 14, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE WINDOW MAKES A TERRIBLE CRUNCHING NOISE WHEN IN USE, CAUSING A HUGE DEEP SCRATCH ON THE WINDOW. DIX HONDA SERVICE DEPT. HAS CHECKED IT 3X AND "CANNOT RECREATE THE PROBLEM". HOWEVER, THEY DO ACKNOWLEDGE THE HUGE SCRATCH!? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202988September 14, 2007
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2006 HONDA CR-V. WHILE DRIVING 55 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BEAT DID NOT LOCK. AS A RESULT, HER KNEES STRUCK THE DASHBOARD AND WERE BRUISED. THE DEALER REFUSED TO INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 23,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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