Honda CR-V Complaints

16,579 consumer complaints on file.

#10263116March 26, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONING COMPRESSOR FAILED IN MY 2004 HONDA CRV. DEALERSHIP WANTS $1900 PLUS TAX TO REPLACE SYSTEM. THERE SEEM TO BE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE IN ONLINE FORUMS. THE FAILURE CAUSES THE ENTIRE AIR CONDITIONING SYSTEM TO HAVE TO BE REPLACED. THIS IS EVERYTHING EXCEPT THE KNOBS. THE DEALERSHIP STATED THAT THE COMPRESSOR WAS TOO SMALL AND THAT THIS ONE REASON FOR FAILURE. THE DEALERSHIP STATED THAT THE 2003 AND 2004 CRVS HAVE MAJOR PROBLEMS WITH AIR COMPRESSORS. HONDA USA IS ONLY WILLING TO REDUCE THE REPLACEMENT COST FROM $3039 PLUS TAX TO $2537 PLUS TAX. THE DEALERSHIP WAS WILLING TO REDUCE IT DOWN TO $1900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262961March 24, 2009
ENGINE AND ENGINE COOLING
2008 HONDA CRV 4WD; STARTED REVVING VERY HIGH AFTER STARTING THE CAR AND IT WAS IN PARK; MY FOOT WAS ON THE BRAKE. WHEN I MOVED CAR OUT OF PARK AND TO NEUTRAL; THE HIGH REVVING STOPPED. I'M AFRAID THIS MAY HAPPEN WHEN COASTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262195March 17, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR-CONDITION IN MY CAR STOPPED BLOWING COLD AIR. IT STARTED IN THE SUMMER OF 2006. HONDA DEALER COULDN'T FIND WHAT THE CAUSE OF THE PROBLEM IS. THEY COULDN'T EVEN FIND ANY LEAKS TO THE SYSTEM. TO REMEDY, I'VE BEEN HAVING THE FREON CHARGED EVERY SUMMER. THAT WOULD USUALLY LAST UNTIL THE COLD SEASON STARTS WHEN I DON'T HAVE TO USE THE A/C AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261929March 15, 2009
VISIBILITY
THIS IS THE THIRD WINTER WITH OUR 2007 HONDA CR-V AND THERE IS A HUGE DESIGN FLAW AFFECTING THE PROPER FUNCTIONING OF THE WINDSHIELD WIPERS DURING PRECIPITATION IN COLD WEATHER. THE SNOW AND ICE BUILDS UP IN THE LARGE WELL BENEATH THE WIPER BLADES,CAUSING THE WIPER BLADES TO GET STUCK ON THIS SNOW AND ICE, AS WELL AS THE FROZEN PRECIPITATION STICKING TO THE WIPER BLADES. WE HAVE TO CONSTANTLY STOP, GET OUT OF THE CAR AND BREAK UP THE ICE AND SNOW FROM THE WELL AND THE WIPER BLADES IN ORDER FOR THEM TO FUNCTION CORRECTLY AND SAFELY. IT'S OUTRAGEOUS THAT A CAR THAT CAN BE PURCHASED WITH 4WD, CLEARLY MEANT TO BE DRIVEN IN SNOWY AREAS, WOULD HAVE THIS SEVERE DESIGN FLAW! HONDA REALLY NEEDS TO ADDRESS THIS FLAW WITH A DESIGN SOLUTION TO THIS PROBLEM THAT CAN BE INSTALLED ON THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260422March 2, 2009
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
MY STORY BEGINS (2/14/09) WHEN MY HUSBAND WAS TAKING OFF THE LEFT FRONT TIRE. DURING REMOVAL, USING A MANUAL LUG WRENCH, HE SNAPPED OFF TWO WHEEL STUDS. THE FOLLOWING MONDAY, (2/16/09), WE TOOK THE CRV TO THE ORWIGSBURG SERVICE CENTER, OUR LOCAL REPAIR SHOP, TO HAVE A STATE INSPECTION PERFORMED AND REPLACE THE BROKEN WHEEL STUDS. WHILE AT THIS SHOP, OUR MECHANIC PULLED ALL FOUR WHEELS, AND INFORMED US THAT ALL THE WHEELS STUDS, 20 IN TOTAL, WERE BENT OUTWARD, IN A CIRCUMFERENTIAL PATTERN. WE WERE THEN ADVISED TO CONTACT AMERICAN HONDA, AS THIS WAS CERTAINLY DUE TO SOME TYPE OF PRODUCT DEFECT. DUE TO THE SERIOUSNESS OF THE SITUATION WE HAD, AT OUR EXPENSE, THE CRV TOWED TO LEHIGH VALLEY HONDA FOR INSPECTION, AND WE ASSUMED, A WARRANTY REPAIR. IMAGINE OUR SURPRISE, WHEN LEHIGH VALLEY HONDAS' SERVICE ADVISOR INSINUATED ON SEVERAL OCCASIONS, THAT WE HAD SOMEHOW THROUGH OUR OWN CARELESSNESS, DAMAGED THIS VEHICLE. HE THEN DETERMINED THAT SINCE HE HAD NEVER SEEN SUCH DAMAGE, IT MUST HAVE BEEN OUR MISUSE OF THE CRV THAT CAUSED THE DAMAGE AND THUS WAS NOT COVERED UNDER THE HONDA WARRANTY. I SHOULD POINT OUT AT THIS POINT, THAT THE INSPECTION WAS THOROUGH ENOUGH TO OBSERVE THAT THERE WERE THREE BROKEN STUDS, & FIFTEEN DAMAGED ONES. REFER TO ATTACHED REPORT. I AM CURIOUS AS TO WHERE THE ADDITIONAL BROKEN STUD WAS, AND WHY ONLY 18 OUT OF A TOTAL 20 STUDS WERE DETERMINED TO BE BENT. WE HAVE IN OUR POSSESSION, THE 18 BENT STUDS, WHICH WERE REPLACED BY OUR REPAIR SHOP. FURTHER, THEY REFUSED TO RELEASE COPIES OF PICTURES THEY ALLEGEDLY TOOK TO MY HUSBAND WHEN HE REQUESTED SAME. MY LOCAL MECHANIC SUGGESTS THAT EITHER THE WHEELS ARE DEFECTIVE, OR PERHAPS THE TIRES. HE HAS, AGAIN AT MY EXPENSE, REPLACED ALL 20 WHEEL STUDS AND BEARINGS WITH GENUINE HONDA PARTS. HE HAS INFORMED ME THAT WE MUST BRING IT IN AT 1,000, 3,000, 6,0000 ETC. INTERVALS, AS HE BELIEVES THAT THERE IS SOMETHING INTRINSICALLY WRONG WITH THE VEHICLE, AND THAT THE BENT STUD SITUATION WILL REOCCUR.*TR UPDATED 04/12/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260487March 2, 2009
VISIBILITY
THERE IS A DESIGN FLAW IN OUR 2007 HONDA CR-V. IN WINTER PRECIPITATION CONDITIONS, THE FRONT WINDSHIELD WIPER FREEZES. IT IS IMPOSSIBLE TO CLEAR IT WITHOUT GETTING OUT OF THE CAR AND CLEARING IT MANUALLY. THE PROBLEM IS THAT THE WIPER RESTS BELOW THE WINDSHIELD AND THERE IS NO HEATING ELEMENT TO THAW A FROZEN WIPER AT ALL. THIS OCCURS EVERY TIME THERE IS PRECIPITATION BELOW FREEZING TEMPERATURE. THIS CAUSES SIGNIFICANTLY REDUCED VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260268February 28, 2009
ENGINE AND ENGINE COOLING
AC COMPRESSOR STARTED RATTLING SOUND. WENT TO THE HONDA DEALER AND FOUND OUT PROBLEM WITH THE COMPRESSOR. REPLACED BY DEALER WITH FULL LABOR AND 1/2 PARTS PAID BY HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260279February 28, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR COMPRESSOR EXPLODED ON 2003 HONDA CRV. HONDA WILL ONLY PAY FOR HALF THE DAMAGE, AND THIS SEEMS TO BE A DOCUMENTED PROBLEM WITH THIS PARTICULAR PART. IF HONDA HAS AN ONGOING ISSUE WITH THIS PART, THEY SHOULD EITHER RECALL THE PART OR PAY FOR THE ENTIRE COST OF REPLACEMENT. HERE IS A LINK SHOWING 22 PAGES OF THIS SAME PROBLEM OCCURRING WITH OTHERS. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/HONDA-CR-V/TU0OKFJGV9V3F3FGL THANK YOU FOR LOOKING INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260203February 27, 2009
SERVICE BRAKES, HYDRAULIC
I PURCHASED NEW A HONDA CRV IN JUNE, 2005. ON AUGUST 15, 2007 WITH 24,064 MILES THE REAR BRAKES AND ROTORS HAD TO BE REPLACED AT A COST OF $275.54 WHICH BEING UNDER WARRANTY HONDA PAID FOR. ON FEBRUARY 16, 2009 WITH 39,477 MILES AGAIN THE REAR BRAKES AND ROTORS HAD TO BE REPLACED AT A COST OF $342.12 WHICH THE DEALERSHIP PAID FOR AS THEY KNEW I WAS VERY UPSET. I HAVE CALLED HONDA CUSTOMER SERVICE ABOUT THIS EACH TIME AND ALL THEY DO IS NOTE IT ON MY RECORD. I FEEL THAT THERE HAS TO BE A PROBLEM SOMEWHERE THAT THEY AREN'T ACKNOWLEDGING OR DON'T CARE TO. GRANTED I HAVE HAD NO OUT OF POCKET EXPENSES BUT DON'T FEEL THIS SHOULD BE HAPPENING. I FEEL HONDA'S ENGINEERS NEED TO LOOK AT THIS AND IF NECESSARY CHANGE THE WHOLE SYSTEM SO I'M NOT CHANGING REAR BRAKES AND ROTORS EVERY 15,000 TO 20,000 MILES. I KNOW OF SEVERAL OTHER PEOPLE WHO HAVE THE SAME VEHICLE AND HAVE HAD THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259431February 20, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 HONDA CR-V. WHILE ATTEMPTING TO TURN THE VEHICLE INTO THE DRIVEWAY AT APPROXIMATELY 5 MPH, IT SHUT OFF WITHOUT WARNING. THE FAILURE PREVIOUSLY OCCURRED WHILE DRIVING 40 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND NO PARTS WERE REPLACED. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 78,894. UPDATED 3/16/09 *CN UPDATED 03/18/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258575February 13, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
PURCHASED 2003 HONDA CRV IN FEB 2003. CLUTCH SNAPPED OFF AC COMPRESSOR APRIL 2005 - COVERED BY WARRANTY. FEBRUARY 2009 AC COMPRESSOR IMPLODED SENDING METAL SHAVINGS INTO ENGINE. ESTIMATE TO REPAIR $3600. WAITING FOR DEALERSHIP TO ADVISE IF THEY WILL PAY FOR ALL OR PART UNDER "GOODWILL". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258473February 12, 2009
SERVICE BRAKES, HYDRAULIC, STEERING
TL*THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE PULLS TO THE RIGHT AND MAKES A LOUD GRINDING NOISE WHEN DRIVING IN REVERSE. HE TOOK THE VEHICLE TO THE DEALER THREE TIMES FOR THE FAILURE AND THEY CHANGED THE BRAKE OIL DIFFERENTIAL AND SUGGESTED THAT THE OIL BE CHANGED EVERY THREE TO FOUR THOUSAND MILES. THIS CORRECTED THE FAILURE TEMPORARILY, BUT THE GRINDING NOISE RECURRED A WEEK LATER AND THE VEHICLE BEGAN PULLING TO THE LEFT AGAIN. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT A REPRESENTATIVE WILL INSPECT THE VEHICLE. THE VEHICLE HAS NOT YET BEEN INSPECTED. THE FAILURE MILEAGE WAS 21,804 AND CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258387February 11, 2009
EQUIPMENT
AC COMPRESSOR FAILED. MANY COMPLAINTS FROM OTHERS ABOUT THIS PROBLEM. HONDA HAS DEFECTIVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258085February 9, 2009
TIRES
CONTINENTAL OEM TIRE ON HONDA CRV CAUSES VEHICLE TO SLIDE OUT OF CONTROL ON SNOW COVERED ROADS AND CONSTANTLY LOSE TRACTION IN REAR. WE HAVE HAD NUMEROUS NEAR ACCIDENTS BECAUSE OF THE POORLY DESIGNED LOW RATED TIRES. MY WIFE IS AFRAID OF DRIVING THE CRV NOW. (2) HONDA DEALERS INSPECTED VEHICLE FOR POSSIBLE VEHICLE STABILITY ASSIST PROBLEM AND BOTH DEALERS CONFIRMED THAT VSA WAS FUNCTIONING PROPERLY. DEALER #2 STATED THAT HE HAD SIMILAR ISSUES WITH OTHER CRV OWNERS BECAUSE OF THE TIRES. LOOKING AT TIRE REVIEWS ON LINE THE CONTINENTAL CONTACT 4 X 4 IS RATED AS A VERY POOR TIRE THAT WEARS OUT VERY QUICKLY AND WITH SIMILAR ISSUES AS I HAVE STATED. EVEN THE AUTHORIZED CONTINENTAL DEALER IN MY AREA SAYS THE TIRES ARE POOR QUALITY AND HAS RARELY SEEN THEM MAKE 20,000 MILES. HONDA WON'T ADMIT THEY MADE A POOR CHOICE PUTTING THIS UNSAFE CHEAP TIRE ON THE CRV. I STARTED HAVING PROBLEMS WITH THE TIRES AT 5000 MILES. I NOW HAVE 8000 MILES ON THE VEHICLE. HONDA AMERICA WHO WAS ABSOLUTELY NO HELP WILL ONLY REFER YOU TO THE TIRE DEALER EVEN THOUGH IT WAS THEIR CHOICE TO PUT THIS UNSAFE TIRE ON THE CRV AS ORIGINAL EQUIPMENT. HONDAS SUGGESTION WAS THAT I RUN CHAINS. OUR WINTERS HERE IN NORTHWEST PA RUN FROM NOVEMBER TO MARCH. I DON'T KNOW ANYONE OTHER THAN THE US MAIL VEHICLES AND PLOW TRUCKS THAT RUN CHAINS. WHAT A STUPID SUGGESTION. I BOUGHT THE CRV 4 WD FOR PEACE OF MIND, FUEL ECONOMY AND SAFETY. HONDA NEEDS TO BE AWARE THAT THEY CAN'T PUT PEOPLE IN DANGER BECAUSE OF SOMEONES DECISION TO PUT LOW GRADE TIRES ON THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257631February 5, 2009
UNKNOWN OR OTHER
AIR CONDITIONER COMPRESSOR ON 2001 HONDA CRV EXPLODED CRACKING CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257655February 5, 2009
EQUIPMENT
IN 2003 , WE BOUGHT A NEW HONDA CRV. THE VEHICLE HAS PERFORMED WONDERFULLY. WE TOOK IT IN FOR ITS 110,000 MILE SERVICE AND WE WERE TOLD THE AIR CONDITIONER WAS INOPERABLE. THE PUMP WAS SEIZED. WE ASKED IF THIS WAS COMMON AND THE SERVICE MANAGER SAID THAT IT'S " A HIGHER INCIDENCE THAN HONDA LIKES." I WENT ONLINE AND WAS APPALLED AT THE NUMBER OF IDENTICAL COMPLAINTS. I HEARD A GROWLING NOISE IN OCTOBER (THE LAST TIME WE USED THE AC) WHICH WAS THE AC PUMP SEIZING UP. THIS IS EPIDEMIC ACCORDING TO THE ONLINE FORUMS (I SEARCHED 'HONDA AC PROBLEMS' AND WAS OVERWHELMED) AND NEEDS TO BE ADDRESSED. THE DEALERSHIP QUOTED $3000+- TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257403February 4, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE TIMING CHAIN WAS THE CAUSE OF THE FAILURE, THUS THE ENGINE NEEDED TO BE REPLACED. SECONDLY, BECAUSE THE CONTACT DID NOT FOLLOW THE WARRANTY AGREEMENT, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257410February 4, 2009
VISIBILITY
BRAND NEW TWO-WEEK OLD 2009 HONDA CRV. DEFECT IN WINDOW WASHER NOZZLES. FREEZE UP WHEN TEMPS DROP WELL BELOW FREEZING WHICH IN NE PENNSYLVANIA HAPPENS OFTEN. DRIVING ON TURNPIKE IN SNOW SQUALLS--WASHERS FROZE UP AND WE COULD NOT SEE THE ROAD. CONTACTED HONDA DEALER AND THEY TOLD US HONDA DOES NOT CONSIDER THIS RECURRING PROBLEM TO BE A SAFETY FACTOR. IT IS A DEFINITE SAFETY FACTOR WHEN YOU CANNOT SEE THE ROAD. PROBLEM MUST BE RECTIFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256674January 29, 2009
SEAT BELTS
I DRIVE A 2004 HONDA CR-V WHICH APPEARS TO HAVE AUTOMATIC LOCKING RETRACTORS ON THE SEAT BELTS. I HAVE TWO YOUNG CHILDREN AND THE BIGGEST, NOW 4 1/2, HAS JUST MOVED INTO A BOOSTER SEAT. BECAUSE THE SEAT BELTS RETRACT AUTOMATICALLY, GETTING TIGHTER AND TIGHTER WITH EVERY MOVEMENT, MY CHILD ALREADY GOT TERRIFIED WHEN SHE WAS PINNED BACK IN HER SEAT BY THE SEAT BELT, WITH HER CHEST SMASHED INTO HER BOOSTER SEAT. WHILE DRIVING, THERE WAS NOTHING I COULD DO TO ASSIST HER. ALSO, ALTHOUGH I PURCHASED AN EXCELLENT CAR SEAT, THE AUTOMATIC RETRACTION OF THE SEATBELT MEANS THAT EACH TIME I NEED TO GET MY CHILD IN AND OUT OF THE SEAT, I MUST FIRST UNTHREAD AND THEN RETHREAD THE SEATBELT THROUGH THE SEAT'S GUIDES, CREATING AMPLE OPPORTUNITY TO DO SO INCORRECTLY. FINALLY, AND MOST IMPORTANTLY, B/C OF THE AUTOMATIC RETRACTION OF THE SEATBELT, I AM QUITE CONCERNED ABOUT THE RISK OF STRANGULATION, SUCH AS WHAT HAPPENED TO A LOCAL CHILD, DEANDRE HARRIS (SEE WASHINGTON POST STORY ON DECEMBER 17, 2008). DEANDRE, WHOSE MOTHER DROVE A HONDA CR-V, DIED SHORTLY AFTER HIS ACCIDENT, IN WHICH HE COULD NOT FREE HIMSELF FROM THE TIGHTENED HONDA CR-V SEATBELT. PLEASE LET ME KNOW IF HONDA CURRENTLY OFFERS REPLACEMENT OF ITS AUTOMATIC LOCKING RETRACTORS WITH EMERGENCY LOCKING RETRACTORS OR SWITCHABLE RETRACTORS TO ENSURE THAT CHILDREN RIDING IN HONDAS DO NOT RISK STRANGULATION. ALSO, PLEASE ADVISE ME WHAT YOUR OFFICE IS DOING TO INVESTIGATE AND ADDRESS THIS, APPARENTLY, EXTREMELY SERIOUS PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256583January 28, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C BLOWING HOT AIR - INITIALLY I THOUGHT THERE WAS JUST A NEED FOR FREON - FIRESTONE DIAGNOSED THE A/C COMPRESSOR WENT OUT - I PICKED THE CAR UP WITHOUT REPAIRING BECAUSE OF THE COST. I LOOKED ON THE INTERNET AND FOUND SITE THAT SUGGESTED I CALL HONDA AMERICA - I OPENED UP A CASE (VERY RUDE PEOPLE THERE) AND THEN TOOK CAR TO LOCAL HONDA DEALERSHIP ON 10/1/07 - THEY TOLD ME THE ENTIRE SYSTEM WAS CONTAMINATED AND REPAIR WOULD COST ME $535.66 AND THEY WOULD TAKE CARE OF THE REST. I COMPLAINED ABOUT THE COST TO HONDA AMERICA (I WAS A STAY AT HOME MOM) AND THEY SAID I SHOULD BE HAPPY WITH THAT COST. DIFFICULT PILL TO SWALLOW WHEN THE CAR WAS ONLY 3 YEARS OLD AT THE TIME AND I WAS BASICALLY PAYING FOR THEIR FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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