Honda CR-V Complaints

16,579 consumer complaints on file.

#10396591April 17, 2011
ELECTRICAL SYSTEM
WE PURCHASED A HONDA CR-V IN 2006. WE HAVE HAD 12 CASES OF THE LOW BEAM HEAD LIGHT FAILURES. IT IS VERY DANGEROUS BECAUSE IT HAPPENS AT NIGHT AND WE ARE THANKFUL BOTH HEADLIGHTS HAVE NOT FAILED AT THE SAME TIME SO FAR. OUR LOCAL HONDA DEALERSHIP KNOWS THIS SITUATION HAVING REPLACED THE BULBS AND COMPLETE HARNESSES. NOTHING HAS STOPPED THE ONGOING PROBLEM. THERE NEEDS TO BE A RECALL WITH A GOOD SOLUTION NOT JUST REPLACING THE BULBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396088April 16, 2011
ENGINE AND ENGINE COOLING
I HAVE A 2004 HONDA CR-V EX WITH ALMOST 69K MILES. I HAVE ALWAYS MAINTAINED MY CAR TO THE GILLS AND JUST YESTERDAY MY A/C COMPRESSOR BLEW UP, LEAVING METAL SHARDS ALL THROUGH MY AC LINES. THE PULLEY AND CLUTCH (AC CLUTCH) WERE ALSO DESTROYED, LEAVING ME WITH A 2100 DOLLAR ESTIMATE. I HAVE DONE A LOT OF RESEARCH ONLINE ABOUT THIS ISSUE AND IT SEEMS THAT IT IS HAPPENING A LOT IN THE 2002-2004 MODELS. I HAVE ALSO READ THAT THEY KNEW THE PART WAS FAULTY AND STILL CONTINUED TO INSTALL IT. THIS IS NOT NORMAL WEAR AND TEAR AND THE PART HAS SINCE BEEN REDESIGNED. I HAVE ONLY GOTTEN AN ESTIMATE, I REFUSE TO PAY FOR THIS DAMAGE WHEN IT IS CLEARLY HONDA'S FAULT. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED AGAINST THIS PROBLEM AND IF I CAN FIND A WAY TO ADD MY NAME, I WILL DO IT. LACK OF AC CAN LEAD TO HEATSTROKE AND OTHER HEALTH PROBLEMS. ALSO, THE AC IS NEEDED IN THE WINTER FOR THE DEFROSTER, AND I CAN CLEARLY SEE A FOGGY WINDSHIELD LEADING TO ACCIDENTS. HONDA NEEDS TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE AND OWN UP TO THE FACT THAT THIS PART/PROBLEM NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396338April 13, 2011
EXTERIOR LIGHTING:HEADLIGHTS
2006 HONDA CR-V. EMAIL TRANSMITTING LETTER TO THE ADMINISTRATOR FROM RE FRAUDULENT CONCEALMENT BY HONDA OF MATERIAL DEFECTS IN HONDA CR-V VEHICLES 2003-2008 *TGW THE CONSUMER STATED HE HAS SPENT OVER $900 IN THE PAST THREE YEARS TO CONSTANTLY REPLACE THE LOW BEAM LIGHTS IN HIS VEHICLE WHICH CONSTANTLY FAILED. THE CONSUMER STATED A RECALL WAS ISSUED FOR EARLIER MODELS, BUT IT NEEDS TO BE EXTENDED TO 2003-2008 MODELS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395385April 10, 2011
POWER TRAIN:DRIVELINE
I BOUGHT CRV EX 2W IN APRIL, 2010. I NOTICED A DRIVELINE VIBRATION EITHER FROM TRANSMISSION OR ENGINE WHEN I DRIVE ON DOWNHILL HIGHWAY AND UNDERPOWERED IN 40-50 MPH. IT SEEMED THAT 5TH GEAR REFUSED TO DOWNSHIFTED. I REPORTED IT IN FEW DAYS, BUT THE DEALER TOLD ME THAT NOTHING WAS WRONG. I CONTINUED TO HAVE THE SAME PROBLEM; I TOOK IT TO ANOTHER DEALER TWICE. ONE TIME THE DEALER MECHANIC NOTICED THAT SOMETHING WAS NOT RIGHT, BUT LATER THEY TOLD ME THAT NOTHING WAS FOUND WRONG. I SAW SERVICE BULLETIN TO UPGRADE ENGINE SOFTWARE, SO I TOOK IT TO THE DEALER IN MARCH 2011. THEY SAID THAT THEY DID NOT KNOW OF THE BULLETIN. I SHOWED THE COPY OF THE BULLETIN ISSUED ON NOV 2010. THEY ACKNOWLEDGED IT, AND UPGRADED THE SOFTWARE. IT IMPROVED A LITTLE BIT OF THE UNDERPOWER PROBLEM, BUT DID NOT FIX THE DRIVE LINE VIBRATION IN DRIVING ON DOWNHILL HIGHWAY. A FEW TIMES, I WAS AFRAID THAT THE ENGINE WOULD FALL APART FROM THE CAR. THE WORST TIME OF IT IS WHEN I DRIVE IT FIRST IN THE MORNING THOUGH I WARM UP THE ENGINE ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394922April 5, 2011
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
2009 HONDA CRV. CONSUMER STATES PROBLEM WITH VSA SYSTEM *TGW THE CONSUMER STATED THE DEALER REPLACED THE BRAKE SWITCH AND VSA MODULATOR. HOWEVER, THE LIGHT ILLUMINATED AGAIN. THE DEALER STATED THE PROBLEM WAS DUE TO THE TYPE OF GAS THE CONSUMER WAS PUTTING IN THE VEHICLE. *JB THE DEALER STATED THE VEHICLE WAS PERFORMING AS DESIGNED. HOWEVER, THE CONSUMER STATED THE VSA LIGHT CONTINUED TO ILLUMINATE. ALSO, THE VEHICLE WOULD LOOSE POWER AND THE ACCELERATOR PEDAL WOULD NOT RESPOND. ALSO, THERE WAS A VIBRATION COMING FROM THE STEERING WHEEL AS WELL, AS THE FRONT TIRES. UPDATED 04/09/13 THE CONSUMER STATED THE FIRST REPAIR OCCURRED ON DECEMBER 16, 2009. THE DEALER REPLACED THE BRAKE SWITCH, AND THE BRAKE MODULATOR, THE VSA LIGHT CONTINUED TO ILLUMINATE. AMERICAN HONDA'S RESPONSE WAS THE VEHICLE WAS PERFORMING AS DESIGNED. THE CONSUMER CONTINUED TO HAVE PROBLEMS WITH THE VSA LIGHT ILLUMINATING WHILE DRIVING DOWN THE FREEWAY. UPDATED 04/15/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394214April 4, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STARTED THE VEHICLE AND THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND REMAINED ILLUMINATED. IN ADDITION, THE FRONT DRIVER AND PASSENGER SEAT BELTS WILL NOT LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC FOR THE FAILURE. THE CONTACT STATED THAT SHE WAS AFRAID TO OPERATE THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 79,929.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393773March 30, 2011
ELECTRONIC STABILITY CONTROL (ESC)
I AM THE ORIGINAL OWNER OF THE WELL MAINTAINED VEHICLE, A 2005 HONDA CRV WITH 56,781 MILES CURRENTLY, AND NO LONGER COVERED BY ANY WARRANTY. AT @ 55,500 MILES,THE CAR HAD THE ABS AND VSA LIGHTS COME ON SPONTANEOUSLY ON THE DASHBOARD DISPLAY WHICH INDICATED THAT THEY WERE NOT FUNCTIONAL. THEY WOULD NOT TURN OFF. THE CAR WAS TAKEN TO ITS REGULAR SERVICE DEALERSHIP, ECONOMY HONDA IN CHATTANOOGA,TN AND THE PROBLEM WAS DIAGNOSED (FREE OF CHARGE) AS A FAILURE OF THE ABS/VSA MODULATOR (COMPUTER). COST TO REPAIR WAS @ $2,400.00 (@ $1800 FOR THE PART, BALANCE LABOR). THEY SAID IT WAS O.K. TO DRIVE BUT IT HAD NO ANTI-LOCK BRAKES OR VSA. BECAUSE THIS WAS A SAFETY ISSUE, AN UNUSUAL OCCURRENCE AND VERY EXPENSIVE TO REPAIR, I CONTACTED THE DISTRICT HONDA CUSTOMER SERVICE (CASE # N012011-03-1501146) AND EXPLAINED THE PROBLEM. THEY WERE MOST HELPFUL AND COURTEOUS. THEY RECORDED THE COMPLAINT AND AFTER 3 DAYS HONDA CALLED AND AGREED TO SHARE 50% OF THE COST TO REPAIR. THE CRV WAS REPAIRED ON MARCH 29,2011 AT THE SAME DEALERSHIP WITH MY COST SHARE OF $1206.79. IN MY INTERNET SEARCH ON THE PROBLEM, I FOUND AT LEAST 55 INSTANCES (USA, CA, AND EU) OF THE SAME ABS/VSA PROBLEM AND COST TO REPAIR ON ONE BLOG I FOUND. ALL VEHICLES WERE 2005 AND 2006 HONDA CRVS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393570March 29, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 HONDA CRV. THE CONTACT STATED THE VEHICLE WAS PART OF NHTSA CAMPAIGN ID NUMBER: 02V120000 (ELECTRICAL SYSTEM:IGNITION:SWITCH). THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED BEFORE THE CONTACT OWNED THE VEHICLE. WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT REPLACED THE BATTERY AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES WHILE DRIVING VARIOUS SPEEDS AFTER THE BATTERY WAS REPLACED. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392976March 26, 2011
AIR BAGS:FRONTAL
I WAS INVOLVED IN TWO SEPARATE ACCIDENTS INVOLVING ANIMALS AND THE AIRBAGS DID NOT DEPLOY. NOVEMBER 2009 A HEAD ON DEER COLLISION AT 70 MILES PER HOUR. VEHICLE HAD OVER $5000 WORTH OF DAMAGE. DECEMBER 2010 A TURKEY WAS HIT HEAD ON IN FLIGHT AT 60 MILES PER HOUR WITH NO AIRBAG DEPLOYMENT. WE FELT THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND ARE VERY CONCERNED WITH SAFETY IN A MORE SERIOUS NON-GIVING COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392582March 23, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT WAS DRIVING APPROXIMATELY 35-40 MPH WHEN SHE NOTICED SMOKE WAS BEING EMITTED FROM THE REAR OF THE VEHICLE. WHEN SHE DROVE ONTO THE EMERGENCY LANE SHE OBSERVED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 04/06/11*LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10392369March 21, 2011
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER COMPRESSOR FAILED CAUSING THE SERPENTINE BELT TO BECOME FAULTY. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. IN 2005, THE CONTACT REPLACED THE ENTIRE AIR CONDITION SYSTEM HOWEVER, THE VEHICLE CONTINUED TO STALL. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING BUT INFORMED HER THAT SHE WOULD BE RESPONSIBLE FOR PAYMENT. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO PROVIDE HER WITH ANY ADDITIONAL ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392248March 20, 2011
ELECTRICAL SYSTEM
VEHICLE WOULD NOT START AT ALL, THEN LEFT IT FOR 2 HOURS AND CAME BACK AND IT STARTED. THEN 2 MONTHS LATER IT IS STARTING FINE, BUT STALLING QUITE OFTEN WHILE DRIVING. IT WILL SOMETIMES CUT OUT AND THEN RECOVER AND KEEP GOING (THE CHECK ENGINE LIGHT COMES ON WHEN IT CUTS OUT, BUT GOES OUT AGAIN WHEN IT KEEPS GOING) OTHER TIMES IT STALLS. THE CHECK ENGINE LIGHT COMES ON WHEN IT STALLS BUT EVERYTHING ELSE STILL WORKS (RADIO, LIGHTS). IT HAS STALLED ON THE HIGHWAY AT 65-70 MPH, IN THE CITY AT 40 MPH, ALSO SLOWING TO TAKE A TURN. THIS STARTED OUT ONLY STALLING ONCE IN A FEW DAYS. IT IS NOW STALLING SEVERAL TIMES IN A DAY. I DON'T DRIVE IT THAT FAR ANYMORE, BUT I STILL HAVE TO DRIVE IT BECAUSE THE GARAGE DOES NOT FIND ANYTHING WRONG. THERE WERE NO CODES, AND THEY COULD FIND NOTHING. I DON'T KNOW FOR SURE WHAT IS HAPPENING WITH IT, BUT READING THE FORUMS IT SOUNDS LIKE IT MIGHT BE THE IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394535March 19, 2011
UNKNOWN OR OTHER
MY 2002 HONDA CR-V GAS CAP KEPT COMING LOOSE. WE WENT BACK TO HONDA A BOUGHT A NEW GAS CAP, BUT WITHIN WEEKS THAT TOO KEPT COMING LOOSE. I JUST BROUGHT MY CAR IN TO HONDA BECAUSE OF A FAILURE WITH THE DRIVERS DOOR ACTUATOR AND SWITCH AND THE CHECK ENGINE LIGHT IS NOW ON AND I WAS TOLD THAT THE REASON THE CAP KEPT COMING LOOSE AND THE LIGHT IS ON WAS BECAUSE I NEEDED THE REPLACE THE FILLER NECK. THIS REPAIR WAS GOING TO BE OVER $300.00. SINCE I HAD JUST SPENT A LOT TO FIX THE DOOR AND SWITCH, I DECIDED TO WAIT UNTIL I COULD AFFORD IT. IN THE MEANTIME, I AM TIGHTENING THE CAP DAILY SO THAT THE SMELL OF GASOLINE GOES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390219March 15, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL*THE CONTACT OWNS A 2001 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 70 MPH THE SUNROOF FLEW OFF OF THE VEHICLE WHILE IT WAS CLOSED. THE DEALER STATED THAT THERE WERE NO RECALLS OR WARRANTIES RELATED TO THE FAILURE. THE CONTACT CALLED THE MANUFACTURER ONLY TO OBTAIN RECALL INFORMATION AND DID NOT FILE A COMPLAINT. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390280March 15, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY, EQUIPMENT
TL*THE CONTACT OWNS A 2001 HONDA CR-V EQUIPPED WITH A WEBASTO SUNROOF, MODEL SERIES 700, SERIAL NUMBER 506817. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUNROOF SUDDENLY BLEW OFF. THE GLASS DELAMINATED DURING THE FAILURE. THE CONTACT CALLED THE MANUFACTURER OF THE SUNROOF BUT WAS INFORMED THAT THE PART WAS NOT INCLUDED IN THE VOLUNTARY RECALL FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390152March 14, 2011
AIR BAGS:FRONTAL
THE AIRBAG MALFUNCTION LIGHT CAME ON INTERMITTENTLY. THE DEALER SAID THEY COULD ONLY DIAGNOSE IT WHEN IT WAS LIT. IT CAME ON AGAIN NEAR ANOTHER DEALER SO WE DETOURED THERE. THEY SAID IT JUST NEEDED TO BE RESET. WHEN I PICKED UP THE CAR I DROVE ABOUT 3 MILES AND THE WARNING LIGHT CAME BACK ON. I RETURNED TO THE DEALER. THEY SAID THAT THERE WAS A SHORT IN THE CONTROLLER BOARD AND THE UNIT NEEDED TO BE REPLACED. THEY REPLACED THE ENTIRE AIRBAG UNIT ($1300) AND SENT ME ON MY WAY. ABOUT 2 MILES FROM THE DEALERSHIP, THE AIRBAG WARNING LIGHT CAME BACK ON. I RETURNED TO THE DEALER AND THE CAR REMAINS THERE WHILE THEY ATTEMPT TO ACTUALLY CORRECT WHATEVER IS TRIGGERING THE WARNING LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389789March 10, 2011
SEATS
THE FRONT SEAT HEAD RESTRAINTS IN THE 2011 HONDA CR-V ARE TILTED TOO FAR FORWARD, RESULTING IN SEVERE NECK STRAIN FOLLOWED BY HEADACHES. WHILE HONDA SUGGESTS POSITIONING THE SEAT TILTED BACK, THIS DOES NOT ALLEVIATE THE PROBLEM AND RESULTS IN A SAFETY ISSUE SINCE MY WIFE THEN HAS DIFFICULTY SEEING OVER THE HOOD AND GRASPING THE STEERING WHEEL. A RE-DESIGN OF THE HEAD RESTRAINT IS REQUIRED SO IT DOES NOT FORCE THE HEAD FORWARD AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389638March 9, 2011
ELECTRICAL SYSTEM
THE CONNECTOR TO MY HEADLIGHT DIMMER SWITCH OVER HEATS, MELTS AND CAUSES MY LOW BEAM HEADLIGHTS TO NOT TURN ON. HIGH BEAMS STILL WORK. SWITCH IS DAMAGED AS A RESULTS. THIS IS THE SECOND OCCURRENCE IN THE LAST 6 MONTHS. IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389168March 8, 2011
STEERING
POWER STEERING RACK LEAKING AND REQUIRED TOTAL REPLACEMENT OF RACK AND PINION STEERING RACK. TOLD THIS WAS A SAFETY ISSUE BY DEALERSHIP THAT REPAIRED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386907March 8, 2011
SERVICE BRAKES, HYDRAULIC
HAVING VIBRATIONS WHEN APPLYING BRAKE , ESPECIALLY ON A DOWNGRADE GOING 60 PLUS MPH! TOOK IT TO DEALER TWICE, THE FIRST I HAD TO PAY FOR RESURFACING ROTORS AND REUSING MY OLD PADS, BIG MISTAKE! NOW DEALER FOR THE SECOND TIME SUGGESTS FOR ME TO PAY ROTORS AND BRAKE PADS, JUST CRAZY! I ONLY HAVE 22,000 MILES AND I'M STILL UNDER MY THREE YEAR OR 35,000 MILES WARRANTY! BIG [XXX]! SORRY! A 30,000 CAR AND NOT WILING TO PAY A 400.00 BILL , CHEAP ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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