Honda CR-V Complaints

16,579 consumer complaints on file.

#10486780December 3, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT WAS DRIVING 45 MPH AND CRASHED INTO A DEER. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 176,000. UPDATED 01/09/13*LJ UPDATED 1/14/2013*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10486777December 3, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 HONDA CR-V. THE CONTACT STATED THAT THE PASSENGER SIDE LOW BEAM HEADLIGHT CONTINUOUSLY MALFUNCTIONED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486664December 1, 2012
SEATS
BOTH FRONT SEAT HEADRESTS ARE TOO FAR FORWARD CAUSING NECK PAIN. PEOPLE ARE TURNING THEM AROUND CREATING AN UNSAFE CONDITION IF ACCIDENT OCCURS. CORRECT NECK REST ANGLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486803November 27, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 HONDA CR-V. CONSUMER WRITES IN REGARDS TO A POTENTIAL FAILURE OF THE POWER WINDOW MASTER SWITCH. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE REGARDING THE POWER WINDOWS. HE IMMEDIATELY CONTACT THE DEALER AND MADE AN APPOINTMENT. THE CONSUMER STATED HIS VEHICLE WAS AT THE DEALER FOR 9.5 HOURS, AND WHEN HE RECEIVED THE VEHICLE BACK, IT WAS AFTER DARK, SO HE DIDN'T NOTICE UNTIL THE NEXT MORNING, THAT THE POWER WINDOW MASTER SWITCH UNIT WAS LOOSE, NOT SEALED PROPERLY AND WAS ELEVATED OUT OF ITS NORMAL HOUSING BY 3.8 INCH. IT WAS NOT SEALED WITHIN THE DOOR AS SECURELY AS BEFORE THE RECALL WAS PERFORMED. THE CONSUMER RETURNED TO THE DEALER, BUT THE SWITCH STILL APPEARED IMPROPERLY SEALED AND BULGED UP FROM THE DOOR HOUSING. THE SERVICE MANAGER STATED THE RECALL REQUIRED THAT THE POWER MASTER SWITCH BOX BE STUFFED WITH INSULATION AND THEN THE POWER MASTER SWITCH UNIT NEEDED TO BE FORCED BACK INTO THE BOX TO PREVENT WASTER FROM LEAKING INSIDE. HE ALSO STATED THAT THE REASON FOR THE RECALL WAS BECAUSE WATER COULD CAUSE THE WIRES OF THE POWER MASTER SWITCH UNIT TO SHORT-CIRCUIT POTENTIALLY CAUSING A FIRE AND HE FURTHER STATED THE POWER MASTER SWITCH UNIT WOULD NOT FIT AS IT DID BEFORE THE RECALL. THE CONSUMER STATED STUFFING THE POWER MASTER SWITCH UNIT HOUSING WITH INSULATION AND FORCING IT BACK INTO POSITION SO THAT IT WAS NOT SEALED AS SECURELY AS IT WAS BEFORE THE RECALL WAS NOT SAFE. THE SWITCH UNIT IS NOW MORE PRONE TO WATER EXPOSURE, SHORT-CIRCUIT AN FIRE. THE CONSUMER STATED HONDA SHOULD HAVE REPLACED THE ENTIRE POWER MASTER SWITCH INSULATED IN ITS BOX AS A SINGLE WATERPROOF-SEALED UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486181November 27, 2012
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE IT MADE AN ELECTRICAL SIZLING NOISE AND WHEN THE KEY WAS PULLED OUT OF THE IGNITION IT WAS VERY HOT.THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A MECHANIC. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE 50,000 AND THE CURRENT MILEAGE WAS 114,000. ..UPDATED 01/30/13 *BF UPDATED 2/4/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486037November 26, 2012
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT ON DRIVER SIDE INTERMITTENT. BANG ON HEADLIGHT AND IT GOES ON. NOW IT DOESN'T WORK AT ALL. HAVE CHANGED BULB BUT THIS HAS NOT HELPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486097November 26, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE POWER DOOR LOCKS WOULD ACTIVATE INDEPENDENTLY AND WITHOUT HER USING THE KEY. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485965November 25, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
LOCKING ACTUATOR DOES NOT ENGAGED. WHEN TRYING TO LOCK THE DOOR MANUALLY THE ACTUATOR WILL AUTOMATIC UNLOCK THE DOORS. THIS IS A SAFETY ISSUE. AFTER SOME RESEARCH THIS IS AN ONGOING ISSUE WITH HONDA, AND HONDA WILL NOT SEE THIS AS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485908November 24, 2012
STEERING, SUSPENSION
THE VEHICLE DRIFTS TO THE RIGHT. THIS DRIFT HAS NOTHING TO DO WITH THE CROWN OF THE ROAD. IT DRIFTS TO THE RIGHT ON PERFECTLY FLAT ROADS. I THOUGHT THE WHEELS NEEDED TO BE ALIGNED, BUT AFTER THE FIRST WHEEL ALIGNMENT (AT THE HONDA DEALER IN TALLAHASSEE) THE PROBLEM PERSISTED AND CONTINUED TO PERSIST AFTER SEVERAL MORE ATTEMPTS TO ALIGN THE WHEELS. THE DEALERSHIP CONSULTED WITH THE MANUFACTURER IN CALIFORNIA AND SUBSEQUENTLY THE RIGHT FRONT STRUT WAS REPLACED. THAT DID NOT SOLVE THE PROBLEM. THE DEALERSHIP SAID THAT BOTH IT AND THE MANUFACTURER WERE AWARE OF THE PROBLEM AND THAT IT COULD NOT BE FIXED. THE DEALER CALLED IT "MEMORY STEER" AND SAID IT WAS A KNOWN PROBLEM WITH THE 2008 CR-V. THEY ALSO MENTIONED THAT IT MIGHT HAVE SOMETHING TO DO WITH BEING UNABLE TO ADJUST THE CAMBER ON THIS VEHICLE. I'VE NOTED NUMEROUS SIMILAR COMPLAINTS ON THE INTERNET. I TOOK THE VEHICLE TO THE DEALER APPROXIMATELY SEVEN TIMES OVER THE COURSE OF A COUPLE OF MONTHS AND THE PROBLEM WAS NOT FIXED. THE VEHICLE STILL DRIFTS TO THE RIGHT. IT NEEDS TO BE FIXED. (THE VEHICLE MILEAGE IS THE MILEAGE AT THE TIME I PURCHASED THIS PRE-OWNED VEHICLE. I PURCHASED IT IN DES MOINES, IOWA AND NOW LIVE IN TALLAHASSEE, FL.). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485799November 22, 2012
EXTERIOR LIGHTING
LOW BEAM HEADLAMPS CONTINUOUSLY BURN OUT. EACH LAMP BURNS OUT AFTER FOUR TO FIVE MONTHS. I HAVE TRIED LAMPS COSTING FROM $10 TO $25 EACH FROM TWO DIFFERENT MANUFACTURERS. NO SIGNIFICANT DIFFERENCE IF OPERATING LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485377November 21, 2012
STEERING
2012 HONDA CRV - POWER STEERING INTERMITTENTLY GOES OUT WHILE DRIVING AND POWER STEERING FAILURE LIGHT ON DASH ILLUMINATES. ONCE VEHICLE IS TURNED OFF AFTER AN OCCURRENCE THE POWER STEERING AGAIN WORKS FINE FOR DAYS OR WEEKS UNTIL THE NEXT OCCURRENCE. WHILE THE DEALERSHIP ACKNOWLEDGES THAT WHEN THIS OCCURS THE VEHICLE IS UNSAFE TO DRIVE, THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR THE THIRD TIME TO ATTEMPT REPAIR FOR THIS DANGEROUS PROBLEM. NOTE THIS IS THE FIRST MODEL YEAR TO USE HONDA'S NEW MOTION-ADAPTIVE ELECTRIC POWER STEERING (EPS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485430November 21, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 HONDA CR-V. WHILE PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE VEHICLE DOORS AND ONLY THE REAR PASSENGER SIDE DOOR WOULD UNLOCK. THE FAILURE RECURRED INTERMITTENTLY AND THE CONTACT WOULD HAVE TO ENTER THE VEHICLE THROUGH THE DRIVER, PASSENGER OR THE REAR TRUNK DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE REMOTE KEY NEEDED TO BE RESET. THE KEY WAS RESET. IN ADDITION, THE VEHICLE WAS TAKEN TO THE DEALER ONE YEAR LATER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FRONT AND BACK ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485263November 20, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 HONDA CRV. THE CONTACT STATED THAT WHILE PULLING OUT OF A PARKING SPACE AT 10 MPH THE VEHICLE RPMS STARTED TO INCREASE EXCESSIVELY THEN THERE WAS A SUDDEN ACCELERATION. THE VEHICLE DROVE OVER A CURB, CRASH INTO A BUILDING AND THEN ROLLED OVER. THE CONTACT DID NOT HAVE ANY PHYSICAL INJURIES. THE VEHICLE WAS DESTROYED. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE DEALER WAS NOTIFIED WHICH OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10485328November 20, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN RAINY WEATHER WHEN THE DRIVER'S DOOR EMITTED SMOKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (MASTER POWER SWITCH VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.....UPDATED 12/19/12 *BF THE CONSUMER STATED THE MASTER POWER WINDOW SWITCH (ON DRIVER'S SIDE) WAS REPLACED ON 11/21/12 THE CONSUMER'S THE VEHICLE'S VIN SHOULD HAVE BEEN INCLUDED IN THE RECALL POSTED ON 10/16/12. *JS 12/21/2012
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10485338November 20, 2012
SEATS
TL* THE CONTACT OWNS A 2006 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER'S SIDE HEAT WARMER OVERHEATED. THE CONTACT ALSO STATED THAT WEEKS LATER, THE PASSENGER SEAT BEGAN TO OVERHEAT ALONG WITH THE DRIVER'S SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10485118November 19, 2012
POWER TRAIN
I WAS DRIVING ON INTERSTATE 95 AT 65 MPH. I ACCIDENTALLY LIGHTLY BUMPED THE GEAR SHIFT AND IT CHANGED FROM DRIVE TO NEUTRAL. MY SPEED DECREASED ABRUPTLY/UNEXPECTEDLY WITH VEHICLES TRAVELING 70 MPH AND ABOVE BEHIND AND BESIDE ME. IT TOOK A FEW SECONDS TO DETERMINE WHAT WAS WRONG WITH MY CAR AND WHY IT WAS SLOWING DOWN. THANK GOD NO ONE WAS TOO CLOSE! THIS IS A LIFE THREATENING SITUATION. THE DEALERSHIP IN ORANGE CITY, FLORIDA, DIDN'T KNOW THE ANSWER BUT SAID THAT THE OTHER HONDA CRV'S DO THE SAME THING. THERE IS A BUTTON ON THE SIDE OF THE GEAR SHIFT WHICH I THOUGHT YOU MUST DEPRESS TO CHANGE GEARS. FROM MY EXPERIENCE, IT IS NOT NECESSARY TO USE THIS BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485173November 19, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, ANOTHER VEHICLE TRAVELING 35 MPH CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY HOWEVER, CHEMICALS WERE SEEN COMING FROM THE DASHBOARD AND THE FOOTWELL. BOTH THE DRIVER AND PASSENGER SUFFERED LUNG IRRITATION DUE TO THE AIR BAG CHEMICALS THAT EMITTED FROM THE AIR BAGS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS FOUND THAT THE AIR BAGS WERE ACTIVE AND SHOULD HAVE DEPLOYED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND WAS AWAITING THE RESULTS OF THE INSPECTION. THE FAILURE AND CURRENT MILEAGE WAS 106,000. THE CONSUMER STATED AS SHE WAS MAKING A LEFT TURN INTO A PARKING LOT, ANOTHER VEHICLE CAME OUT OF THE PARKING LOT AT A HIGH RATE OF SPEED, FORCING HER TO STOP TO AVOID A HEAD-ON-COLLISION AND SHE WAS STRUCK BY ANOTHER VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10485081November 18, 2012
SERVICE BRAKES
FEB 2012 : PURCHASED MY 2012 HONDA CRV BECAUSE IT WAS FLAT TOWABLE. SEPT 1 :LEFT FOR A TWO MONTH TRIP TOWING SAID CAR AND USING THE BLUE OX PATRIOT BRAKING SYSTEM. AFTER FOLLOWING ALL THE DIRECTIONS FOR BLUE OX AND HONDAS DIRECTIONS FOR THE TRANSMISSION, EVERYTHING SEEMED FINE.WITH EXCEPTION OF THE BATTERY GOING DEAD EVERY 3-4 HRS OF DRIVING. OCT 6: THE BACK BRAKE SOUNDED LIKE IT WAS SCRAPING.HONDA DEALER SAID THE PADS WERE RUBBING BUT DIDN'T HAVE ANY REPLACEMENTS. I WAS TOLD THEY WOULD BE OKAY TO MAKE IT BACK HOME. OCT 16: IN TEXAS THE BRAKES SOUNDED LIKE IT WAS METAL ON METAL. TOOK INTO A HONDA DEALERSHIP AND WAS TOLD THAT THE BRAKE PAD WAS MISSING ON THE RIGHT REAR, THE CALIPER PINS WERE MISSING, ROTORS NEEDED TO BE RESURFACED, AND THE PARKING BRAKE CALIPERS PINS WERE MISSING. EVERYTHING REPLACED UNDER WARRANTY FOR BOTH REAR BRAKES. CAR TEST DRIVEN, ALL BRAKES FINE. OCT 28: BACK HOME, BRAKES VIBRATING SO TOOK IT TO A HONDA DEALERSHIP FOR OIL CHANGE AND HAVE THEM CHECK THE BRAKES. I WAS TOLD ALL FOUR OF THE BRAKES WERE SHOT BURNT ETC AND PARTS WOULD COST $5,000.00. THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY BECAUSE I USED AN AFTER THE MARKET BRAKING SYSTEM. THEY ARE BLAMING BLUE OX. BLUE OX IS BLAMING HONDA. AMERICA HONDA HDQ WERE NOTIFIED BUT THEY SAID SINCE THE DEALERSHIP DEEMED IT WASN'T THEIR FAULT THEY CLOSED MY CASE. IM THE ONE STUCK WITH PAYING AS THE INSURANCE WONT COVER THIS EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484824November 15, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND THE REAR PASSENGER SIDE WINDOWS COULD NOT BE OPENED OR CLOSED. THE REAR DRIVER'S SIDE WINDOW COULD BE OPENED HOWEVER, THE WINDOW EITHER COULD NOT BE CLOSED ONCE IT WAS OPENED OR WOULD CLOSE EXTREMELY SLOW. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V486000 (VISIBILITY:POWER WINDOW DEVICES AND CONTROLS). AFTER THE REPAIR HAD BEGUN, THE DEALER NOTIFIED THE CONTACT THAT THE FAILURE IN THE WINDOWS WAS CAUSED BY THE TRACKS, WHICH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS BEING REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484107November 13, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 11V260000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE). THE MALFUNCTION RECURRED AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 12/19/12 *CN UPDATED 1/9/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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