Honda CR-V Complaints

16,579 consumer complaints on file.

#11534625July 26, 2023
STEERING
The steering has about an inch of slack before it engages, both right and left. It seems many other owners are having the same problem but the VIN isn't included in the steering recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534649July 26, 2023
STEERING
The contact owns a 2018 Honda CR-V. The contact stated while driving 45 MPH, the steering column became stiff with a clicking noise. The vehicle was taken to the dealer where it was diagnosed with power steering rack and electric steering gear failure. The contact was informed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 25,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534691July 26, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On July 25, 2023, in Naples, Florida, at approximately noon I was driving straight doing approximately 20MPH when the car suddenly hard braked, made a warning sound, something flashed on the screen and then, as suddenly, returned to normal driving. The outside temperature was 93-94F and there were no others automobiles in front, to the side or behind my CRV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534265July 25, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE, LANE DEPARTURE: WARNING
In February, 2023 all of the warning lights came on my 2018 Honda CRV, including brake failure, lane departure and many more, making me afraid to drive the car. Dealer wants to replace fuel injectors, but none are available! I’m afraid my car is a danger to myself and others on the road, since all the warning lights continue to appear. HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534287July 25, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
A/C compressor in 2007-2011 Honda CR-V has a known defect in the A/C compressor clutch. The clutch component of the compressor includes the pulley which turns the compressor motor. When the clutch fails, the compressor motor seizes up and stops the pulley from turning. The pulley on the compressor is driven by one serpentine belt on a tensioner which turns the alternator, the power steering motor, the crankshaft, the water pump, and the A/C compressor. When the A/C compressor seizes up, the belt will snap in two every time because the A/C pulley will not turn. The car will not be operable unless the A/C compressor is replaced. To replace the A/C compressor, the refrigerant must be vacuumed out, the condenser and desiccant replaced, the compressor replaced, the system recharged, and a new belt put on. This costs about $2500 at Honda or at another shop around $1700. Honda refused to fix the clutch when I took my car in after discovering the A/C was not working. I have replaced the compressor in this vehicle twice already, and now it needs a third replacement. It is a safety issue because the belt will break while driving causing power steering to go out, possibly causing a crash, the battery will not charge, leaving you stranded, the water pump will not function causing your engine to overheat, and possibly causing a blown head gasket or worse. This situation has occurred twice already but I’m reporting the latest one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534289July 25, 2023
STRUCTURE:BODY
My car was considered undrivable due to the corrosion recall. The delays in obtaining payment for my car are unacceptable. Honda has passed me to a third-party surrender partner, [XXX] , and they are also delinquent. Honda will not give me any contact information for [XXX] , so I am obviously frustrated. I am in the fortunate position of being able to acquire a replacement vehicle without having to wait for the payment but others may not be. So I am basically filing this complaint on behalf of others. Honda's treatment is so poor that I decided to avoid a Honda for my replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534340July 25, 2023
FUEL/PROPULSION SYSTEM
on June 23, 2023, had all the dashboards' lights came on and rough running Mechanicville. Honda say it high-pressure fuel pump replaced it for 1800 dollars. Then on July 23, 2023, all dashboards' lights came on again then they say it's the fuel injectors need to be replaced at 1900 dollars. All this while driving at highway speed someone is going to get killed because the car has fuel problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534370July 25, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: WARNING
Warning lights on the dashboard are all going on at once. Something like this happened intermittently with the ADAS system; occasionally they would all report a malfunction. When turning off the car and restarting the car, they would go away. Now all warning lights are going off at once. This poses a safety hazard because any real problem is obscured by the cacophony of false alarms. Other folks have reported this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534375July 25, 2023
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
My car, a 2020 Honda CR-V EX 1.5T AWD, was totaled in a fatal accident on a rainy night on an interstate highway. It spun on the highway a couple of turns, hit the highway barrier at all of its corners and sides, caused the airbags to all came out, and eventually deadly stopped in the middle of the highway on a rainy night. My wife and I were in our undrivable vehicle, watching countless coming vehicles approaching us rapidly. We were just waiting in the dead car unmovable, just as in a coffin for our fate to come but can do nothing. Thank GOD who made someone call 911. Thanks to the emergency rescue team. The ambulance sent us to a nearby local hospital. We bought the vehicle, the 2020 Honda CR-V EX 1.5T AWD, as new, and we realized there could be a problem at a very earlier time. It has a serious problem with its AWD control system. The rear wheels are always engaged in all road conditions, as it is displayed on the instrument panel. This causes the two symptoms of the car, (1) the MPG (miles-per-gallon) is extremely lower than the standard 34 MPG on the highway. It is only 23 to 25 MPG because it always consumes about 32 to 36 gallons of gasoline on a trip of 810 miles distance (85% on interstate highways). (2) the rear tires are worn out extremely fast. It wore 86% of the usage range at 22,000 miles usage, which is about 2 to 3 times quicker than tires on other cars on average. We visited the Honda dealer in Troy, Michigan for the tire problems on May 9, 2022, which is about five months before the severe accident. The Honda dealer refused to give any compensation for changing new tires. The car is just over 25,000 mileage (see [XXX] ). They changed only 2 new tires in the front and put the old front tires on the rear wheels. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11534382July 25, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I bought a Honda CR-V 2019 with 30,695 miles on 7/22/2022 from an authorized dealer. Vehicle had 1 previous owner and a clean record. At around 50,000 miles the car started to have some computer glitches. Interior lights and radio turning on and off. Interior screen changing randomly and rapidly between functions. Nothing to where I was too concerned. I would turn the car on and off and it would fix itself. I am now at 56,000 miles and on 7/23/23 and my car had every light on the dashboard light up. It had the engine light, brake system, traction, steering ACC and was showing warnings for: Adaptive cruise control, Automatic Emergency Braking, Blind spot warning, Forward collision warning, Lane departures warning, Lane keeping assistance, Parking collision warning, Rear cross traffic warning. I just received a call from the Honda Mechanic, and they informed me it was the fuel injectors and possible spark plugs. It will cost $1,730.00. They are also going to do a computer update and reset. Why is this problem not under warranty? This car is not that old and I make sure all my maintenance is done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534293July 25, 2023
ELECTRICAL SYSTEM:HORN
The contact owns a 2023 Honda CR-V. The contact stated that the horn failed to operate as needed. The vehicle was taken to the local dealer, and the dealer made aware of the failure, and the contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 13.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534003July 24, 2023
STRUCTURE
The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534007July 24, 2023
FUEL/PROPULSION SYSTEM
My 2019 CRV stopped running in the middle of the road. The car stalled and every warning light came on. It wouldn’t restart and had to be towed. Based on research it is the fuel injectors. Honda knows about the problem and won’t do a recall. Others have said parts are on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534081July 24, 2023
STEERING, LANE DEPARTURE: ASSIST
New resistance in steering at highway speed trying to keep steering centered and straight. No indicators or warning lights noting issue. Noted Honda TSB 18-103, 54 vehicles ONLY were recalled. Symptoms similar to TSB, brought to dealer, master tech diagnosed replacement of rack and gearbox, paid by extended service warranty because this vehicle NOT recalled by Honda. Once repaired, within the week on highway the LKAS kept indicating "Steering Required" on a very well marked highway where I never had that issue before, and the LKAS system was very noticeably NOT preventing steering into another lane when turn signal not used. Currently have another appointment to fix that (probably LKAS reset). This entire issue could have potentially resulted in crash or injury if not diagnosed and repaired immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534115July 24, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2018 Honda CR-V. The contact stated while driving approximately 20-25 MPH, she heard the advanced forward collision alert chime and then the vehicle stalled. The contact stated that the stop vehicle warning light was illuminated. The contact was able to restart the vehicle and continued driving to her destination. The contact took the vehicle to the local dealer, where it was being diagnosed. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 40,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534159July 24, 2023
UNKNOWN OR OTHER
While driving on I-95 near Colonial Heights, VA we heard a loud BOOM - thought it was a tire although I continued to maintain control of car. Saw in rearview mirror, a small shingle-size piece of material fly off top of our 2017 Honda CRV, toward car behind us. Stopped & saw that our sunroof had literally BLOWN APART. The "shingle-size" material was the middle of our sunroof blowing off. Fortunately we had just closed our interior sunshade & fortunately the car behind us did not look to be affected by the airborne sunroof material. There was no truck in front of us (no flying debris from another car) & nothing fell on the top of the car! Had we not had the sunshade closed, 1000's of pieces of glass would've rained down on us, possibly causing me to lose control of the vehicle & quite certainly causing an accident w/those around me. Fortunately we were 1.5 miles from an exit & a Honda dealership (!) that assisted us in attaching Crash Wrap to the top of the car so we could continue on our way home to FL - but not without stopping 4 add'l times & also using packing tape to keep the crash tape on the car (due to rain). Broken glass continued to "rain" down onto the sunshade for the next 700 miles - we also feared the crash tape would come off and whip back at another vehicle. I've documented incident w/pictures, contacted my Insurance Company, American Honda Corp, Holler Honda (local dealer) & am scheduled to have the sunroof replaced in the next week. Am. Honda Corp customer svc was unaware of any "exploding sunroof issues", nor was my local Honda dealer. However, the Svc Advisor @ Honda in VA had actually seen 3 exploded sunroofs since May! After some investigation on my part, I found an active court case of Honda/Acura owners who have also experienced exploding sunroofs. There was absolutely NO warning that predicated this incident. This incident could've had a vastly different outcome had my interior shade remained open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534175July 24, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
while driving the vehicle on multiple occasions, the emergency braking system would abruptly apply the brakes with the driver not applying AND there being NO cars within 500 feet or more of the car. In one case, no other car was on the road. No accidents occured as of yet, but one could easily result. The movement felt like a disfunction given the timing and lack of cars around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534198July 24, 2023
AIR BAGS
The contact owns a 2013 Honda CR-V. The contact stated that while driving at 40 MPH, he was involved in an accident where he crashed into a truck, but the driver's air bag did not deploy. The contact stated that the fumes from the air bag burned his left hand, and he had to seek medical attention. The contact mentioned that his injuries would have been severe had he not been wearing a protectant glove on his hand. The vehicle was towed to the towing lot. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11534226July 24, 2023
AIR BAGS
Travelling appoximently 25-30mph when the vehicle in front of me, towing a small camper, stopped suddenly to avoid a suddenly stopped vehicle in front of them, causing me to rear-end them at appoximently 15-20mph. My airbags did not deploy
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11533914July 23, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving, the emergency braking system randomly illuminates and today it actually applied the brakes by itself. Nobody behind car thankfully. Apparently this is an issue for these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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