Honda Civic Complaints (2009)

427 consumer complaints on file.

#10948041January 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE AIR BAG SEMI INFLATED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946845January 21, 2017
AIR BAGS, SEAT BELTS
TAKATA RECALL. I WAS INVOLVED IN AN ACCIDENT 1/10/17. MY CAR WAS HIT HEAD ON WITH A TRUCK, 2001 GMC. THE CAR WAS TOTALED AND THE REPORT NOTED THAT THE AIRBAG NEVER DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10936745December 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936201December 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE LEAKED WATER AND CAUSED THE ENGINE TO OVERHEAT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS NOT COVERED UNDER A RECALL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935188December 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933652December 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929502December 1, 2016
UNKNOWN OR OTHER, VISIBILITY
DEFECTIVE SUN VISOR RECALL THIS COMPLAINT INVOLVES THE RECALL OF THE DRIVER'S SIDE SUN VISOR IN 2009 AND GOOD FOR 7 YEARS FROM THAT DATE. I HAD ONE VISOR, SPLIT APART AT THE TOP SEAM, REPLACED. THE SECOND VISOR NOT ONLY SPLIT AT THE SEAM BUT CAME LOOSE AT THE HINGE AND FLEW PAST MY FACE WHILE I WAS DRIVING IN APRIL 2016. I HAD AN APPOINTMENT WITHIN THE 7-YEAR PERIOD BUT BECAUSE I MISREAD THE WARRANTY I KEPT PUTTING OFF THE REPLACEMENT UNTIL AFTER IT EXPIRED. HOWEVER, WHEN I TOOK MY CAR TO CULVER CITY HONDA, SERVICE MANAGER RUE AYALA TOLD ME HONDA SELECTED A 7-YEAR WINDOW IN ORDER TO REPLACE THE DEFECTIVE VISORS WITH DEFECTIVE VISORS TO GET RID OF THEM. HE SAID CUSTOMERS HAD COME IN AS MANY AS "THREE, FOUR AND FIVE TIMES FOR REPLACEMENT VISORS." HE OFFERED ME A DISCOUNT, WHICH I REFUSED. WHY SHOULD MY RECALLED PART BE AS DEFECTIVE AS THE FIRST ONE? THE CAR SHOULD HAVE COME WITH A NEW AND WORKING PART: THAT'S WHAT I PAID FOR. MY FEAR IS THE LATEST RECALL, THE PASSENGER SIDE AIR BAG, MIGHT ALSO BE REPLACED WITH A DEFECTIVE AIR BAG. SUN VISORS ARE ALSO MATTERS OF SAFETY. THEY SHOULD NOT FLY OFF THE HINGE PAST YOUR FACE WHILE YOU'RE DRIVING. FORTUNATELY, IT DID NOT STRIKE MY FACE. I HAVE COMPLAINED TO ACURA HONDA, WHOSE EMPLOYEES HAVE GIVEN ME THE RUNAROUND SINCE I BEGAN CALLING SIX WEEKS AGO. I HAVE BEEN PASSED FROM CASE MANAGER TO CASE MANAGER. I HAVE ASKED TO SPEAK TO A SUPERVISOR BUT HAVE BEEN REFUSED. I HAVE ASKED FOR THE NAMES OF NATIONAL AND REGIONAL DIRECTORS WHO OVERSEE RECALLS, BUT HAVE BEEN TOLD THEY ARE NOT ALLOWED TO GIVE OUT THAT INFORMATION. SO MUCH FOR GOOD FAITH TO A CUSTOMER WHO HAS PURCHASED TWO HONDAS. HONDA, IN MY OPINION, HAS ACTED FRAUDULENTLY REGARDING THEIR BAIT-AND-SWITCH SUN VISOR RECALL. I BELIEVE I DESERVE A NEW, NON-DEFECTIVE SUN VISOR AT NO COST TO ME. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927748November 24, 2016
AIR BAGS
TAKATA RECALL. HONDA GAVE NOTIFICATION IN JULY 2016 THAT THE PASSENGER AIRBAG NEEDED TO BE REPLACED. "HONDA SUGGESTS THAT YOU AVOID HAVING A PASSENGER SIT IN THE FRONT PASSENGER'S SEAT UNTIL THE RECALL REPAIR CAN BE PERFORMED." THIS IS UNACCEPTABLE. HONDA SAID THAT "THE REMEDY PARTS NEEDED TO CONDUCT PASSENGER FRONTAL AIRBAG INFLATOR RECALLS WILL BECOME AVAILABLE IN LATE SUMMER/FALL OF 2016." IT IS NOW NOVEMBER AND PARTS ARE STILL NOT AVAILABLE. THIS IS UNACCEPTABLE. HONDA NEEDS TO PROVIDE A REPLACEMENT VEHICLE IF THEY CANNOT PROVIDE THE NECESSARY REPAIRS IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927636November 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927682November 23, 2016
AIR BAGS
TAKATA RECALL. RECALLED IN MAY AND IT IS 6 MONTHS LATER AND NO ACTION FOR A REPAIR. WAS TOLD I WOULD GET ANOTHER LETTER IN LATE SUMMER OR FALL. GRANTED IT'S STILL FALL BUT WE ARE TWO THIRDS THROUGH FALL AND I'VE HEARD NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926374November 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926546November 16, 2016
AIR BAGS
TAKATA RECALL - I WAS INFORMED IN MAY THAT MY CAR WAS PART OF THE TAKATA RECALL. THE LETTER STATED THERE SHOULD BE REPLACEMENT PARTS IN BY THE END OF THE SUMMER. I LIVE IN HOUSTON, TEXAS, A VERY HOT AND HUMID CITY. I WAS INFORMED THAT CARS IN HOT HUMID CITIES ARE MOST AT RISK OF THE BAGS GOING OFF WHEN THEY SHOULD NOT. CONSIDERING I LIVE IN SUCH A HOT, HUMID CITY IS IS VERY CONCERNING THAT IT IS NOVEMBER AND HONDA HAS STILL NOT INFORMED ME THAT A REPLACEMENT PART IS IN SO I CAN GET MY CAR FIXED. IT SHOULD NOT TAKE THIS LONG TO REMEDY A DANGEROUS AIR BAG DEFECT. IF I'M AT A DANGER DRIVING MY CAR AT ALL I WANT TO KNOW AND I WANT THIS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926552November 16, 2016
AIR BAGS
TAKATA RECALL--I RECEIVED A LETTER FROM HONDA ABOUT A RECALL ON MY 2009 HONDA CIVIC NHTSA RECALL 16V-346. IT STATED THAT PROPELLANT WAFERS IN SOME OF THE INFLATORS MY DEGRADE OVER TIME, WHICH COULD CAUSE INJURY TO THE PASSENGER, AND NOT TO ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT. THIS WAS IN JULY 2016. THE RECALL IS STILL NOT REPAIRABLE ACCORDING TO THE WEBSITE. FOUR MONTHS IS EXCESSIVE TO ASK ME TO NOT USE MY PASSENGER SEAT!! I NEED THE CAR FIXED, SO MY PASSENGER WILL BE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926155November 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CIVIC HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926156November 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926246November 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924887November 7, 2016
AIR BAGS
TAKATA RECALL WHY IS THE PARTS FOR THIS TAKING SO LONG? I RECEIVED A LETTER IN JULY INDICATING THE PARTS WILL BECOME AVAILABLE IN LATE SUMMER/FALL AND TO AVOID HAVING A PASSENGER SITTING IN THE FRONT SEAT. IS THERE AN ETA ON THE AVAILABLE PARTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920544November 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920615November 1, 2016
AIR BAGS
TAKATA RECALL SINCE RECEIVING A SAFETY RECALL NOTICE IN THE MAIL THIS PAST JULY 2016, I HAVE MADE SEVERAL ATTEMPTS TO TALK WITH THE SERVICE MANAGER AT BOB HOWARD HONDA IN EDMOND, OK. I HAVE LEFT SEVERAL VOICE MESSAGES AND HAVE NOT OBTAINED A RESPONSE AS OF THE WRITING OF THIS. OVER THREE MONTHS OF WAITING FOR A RESPONSE HAS DRIVEN ME TO FORMALLY FILE A COMPLAINT AND I SEEK YOUR ASSISTANCE IN GETTING THIS ISSUE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919236October 27, 2016
AIR BAGS
TAKATA RECALL - AIRBAG STILL NOT AVAILABLE FOR PASSENGER SIDE. ALSO, IS DRIVERS SIDE AFFECTED? PROBABLY. FRAUD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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