Honda Accord Complaints (2015)

641 consumer complaints on file.

#10762983September 10, 2015
UNKNOWN OR OTHER
I WAS DRIVING ON A HIGHWAY AND ALL OF A SUDDEN MY SUNROOF EXPLODED. I HEARD A LOUD NOISE. HOWEVER, I DIDNT SEE ANY ROCKS OR ANY OBJECT FLYING TOWARDS MY CAR. IT WAS VERY STRANGE FOR THE SUNROOF TO JUST EXPLODE OUT OF NOWHERE. I WENT TO A HONDA DEALER AND THEY TOLD ME THAT IT WAS IMPACTED BY AN OBJECT. I DID NOT SEE ANYTHING AROUND THAT WOULD HAVE SMASHED INTO THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762634September 9, 2015
FUEL/PROPULSION SYSTEM
WHILE IDLING DOWN THE STREET , I NOTICED THAT THE TACHOMETER INDICATED AN RPM OF LESS THAN 500. I DEPRESSED THE ACCELERATOR TO MOVE FORWARD AND HAD NO RESPONSE . THE ACCELERATOR WAS THEN DEPRESSED ALL THE WAY TO THE FLOOR WITH STILL NO RESPONSE. THE ACCELERATOR WAS THE LETUP ALL OF THE WAY AND DEPRESSED AGAIN AND THE ENGINE SPEEDED UP AS NORMAL. THIS SAME PROBLEM WAS EXPERIENCED IN A 2013 HONDA THAT WE JUST TRADED IN FOR THE SAME PROBLEM THAT EXISTED FOR THE TWO YEARS THAT WE OWNED IT. THIS COULD BE A DANGEROUS SITUATION IF IT OCCURRED IN HEAVY TRAFFIC OR ON A FREEWAY. HONDA SAYS THAT THESE ARE THE ONLY TWO VEHICLES THAT HAVE EVER BEEN REPORTED WITH THIS KIND OF PROBLEM. PLEASE ENTER THIS AS A POTENTIALLY SERIOUS TRAFFIC PROBLEM .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762168September 8, 2015
SERVICE BRAKES, ENGINE
WHILE DRIVING MY HONDA ACCORD 2015 ON INTERSTATE 75 IN THE LEFT LANE, THE DASHBOARD DISPLAYED A WARNING THAT THERE WAS A POWER SYSTEM FAILURE, THE ENGINE LIGHT CAME ON. THE VEHICLE IMMEDIATELY LOST ALL POWER. THE DASHBOARD DISPLAY WAS STILL LIT AND THE RADIO CONTINUED TO PLAY. THERE WAS NO RESISTANCE WITH THE GAS PEDAL AND THE CAR COULD ONLY COAST. I CHECKED TRAFFIC AND CHANGED LANES TO THE FAR RIGHT EMERGENCY PULL OFF. I TURNED OFF THE CAR AND THEN RESTARTED IT AND THE POWER SYSTEM FAILURE WARNING WAS GONE BUT THEN A BRAKE SYSTEM WARNING CAME ON. THE CAR DID TRAVEL FOWARD WITH GAS PEDAL AND THE BRAKE SEEMED TO WORK SO I STAYED IN EMERGENCY LANE AND PROCEEDED TO CLOSET EXIT OFF I75. I WENT TO AUTO ZONE BUT THEY COULD NOT ASSIST ME. WHEN THE CAR WAS RESTARTED ALL THE WARNINGS WERE CLEAR. I TOOK IT THE A HONDA DEALER AND ASK FOR A DIAGNOSTIC. HONDA SERVICE PERSON SAID THAT IF I WAS DRIVING WITH BOTH FEET (ONE ON GAS AND ONE ON BRAKE) THAT LOSS OF POWER. I WAS NOT DRIVING WITH BOTH FEET, SO I ASKED HIM TO RUN A DIAGNOSTICS SO I FELT SAFE ENOUGH TO DRIVE HOME. THE DIAGNOSTICS REVEALED THAT THE COMPUTER NEEDED AN UPDATE THAT WAS PERFORMED BY SERVICE. I READ THE PAPERWORK ON THE DIAGNOSITCS AND THERE WAS A STATEMENT THAT DESCRIBED MY INCIDENT COMPLETELY WITH SUDDEN LOSS OF POWER. MY CAR IS NOT ON A RECALL LIST. HONDA SEEMED TO KNOW EXACTLY WHAT TO FIX, BUT I WAS NEVER NOTIFIED THAT MY CAR NEEDED AN UPDATE RESULTING IN POWER SYSTEM FAILURE. WHY WAS THIS INFORMATION NOT COMMUNICATED TO THE OWNERS OF THESE CARS? FOR A BRAND NEW CAR TO BE ABLE TO DISPLAY ALL KINDS OF INFORMATION (IE, OIL LIFE, RANGE OF MILES, TIME FOR SERVICE) WHY CAN NOT THE CAR DISPLAY THAT ITS COMPUTER NEEDS AN UPDATE AND TO TAKE IN FOR SERVICE? THERE WAS NO INJURY THANKFULLY, BUT EASILY THIS COULD HAVE HAPPEN, I WAS JUST LUCKY THAT I WAS ABLE TO COAST OVER TO THE EMERGENCY LANE AND WAS NOT GOING UPHILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760487August 31, 2015
ENGINE, ELECTRICAL SYSTEM
I WAS COMMUTING TO WORK, DRIVING ON A MAJOR, HIGH-TRAFFIC HIGHWAY IN THE HIGH-OCCUPANCY VEHICLE LANE, WHEN WARNING LIGHTS CAME ON, SAYING THERE WAS A POWER SYSTEM PROBLEM, A BRAKE SYSTEM PROBLEM, AND SOME PROBLEM WITH ELEVATED TEMPERATURE THAT MEANT POWER WAS BEING REDUCED. I PUT ON MY FLASHER, HOPING TO MAKE MY WAY ACROSS THREE LANES OF HEAVY TRAFFIC TO PULL OFF ON THE RIGHT SHOULDER. BUT I HAD NO POWER AT ALL. LUCKILY, THERE WAS A SHOULDER TO THE LEFT WHERE I COULD PULL OFF. (DESPITE THE WARNING, THE BRAKES SEEMED OKAY.) THIS WAS AN EXTREMELY DANGEROUS SITUATION, AND IT WAS PURE LUCK THAT NO ONE WAS INJURED OR EVEN KILLED. THE CAR IS ONLY 4 MONTHS OLD. I HAD IT TOWED TO THE DEALER. THEY TOLD ME THIS WAS "A COMMON PROBLEM" WITH THE ACCORD HYBRID AND THAT HONDA HAD ISSUED A SOFTWARE FIX THAT SHOULD SOLVE THIS PROBLEM. IF THIS IS TRUE, THERE NEEDS TO BE A RECALL SO OWNERS WILL BECOME AWARE OF THIS PROBLEM AND CAN GET IT FIXED RATHER THAN WAITING UNTIL POWER FAILURES AND ACCIDENTS OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759505August 26, 2015
SEATS
WHEREAS THIS DOES NOT SERVE AS AN IMMEDIATE THREAT TO LIFE OR LIMB, AS A RN OF 10 YEARS, I DO FEEL IT NEEDS ATTENTION FROM NHTSA FOR LONG-TERM HEALTH HAZARDS. THE SEAT IN THIS VEHICLE, WHICH I HAVE OWNED FOR 2 DAYS, IS NOT ONLY UNCOMFORTABLE, IT CAUSES SEVERE LEFT LEG NUMBNESS, PAIN, TINGLING, BURNING THAT DOESN'T RESOLVE WHEN EXITING THE VEHICLE. THIS IS A STEP ABOVE DISCOMFORT, IT IS A LONG-TERM, POSSIBLY SHORT-TERM HEALTH HAZARD, AS I DON'T KNOW THAT I COULD HANDLE ANOTHER 1 HR DRIVE IN THE VEHICLE AND STILL WALK WHEN GETTING OUT OF THE VEHICLE. BEING ABLE TO WALK AND HAVING INTACT NEUROVASCULAR STATUS IN LOWER EXTREMITIES IS QUITE IMPORTANT AND THIS VEHICLE COMPROMISES THAT SIGNIFICANTLY. AS SAID, I UNDERSTAND THERE IS A WIDE GAP BETWEEN ERGONOMICS AND SAFETY CONCERNS. I TRULY FEEL THAT, FROM A MEDICAL STANDPOINT, HONDA HAS BRIDGED THIS GAP AND CREATED A TRUE SAFETY HAZARD WITH THE DESIGN OF THESE SEATS. I WILL BE RELENTLESSLY SEARCHING FOR A SOLUTION IN THE MEANTIME, BUT MY ACHING BUTT AND NUMB LEG ARE CRYING FOR HELP FROM HONDA AND NHTSA.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10750170August 20, 2015
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 HONDA ACCORD HYBRID. WHILE DRIVING APPROXIMATELY 78 MPH, THE WARNING MESSAGE FOR THE POWER FAILURE, BRAKE FAILURE, OVERHEATED POWERING DOWN DISPLAYED ON THE INSTRUMENT PANEL. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE DECELERATED AND WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED AND CAUSED CONFLICT BETWEEN HYBRID VOLTAGE AND ENGINE VOLTAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748701August 14, 2015
ELECTRICAL SYSTEM
DRIVING IN MIDDLE LANE OF THREE-LANE INTERSTATE AT 70 MPH, CAR SUDDENLY SHUT DOWN WITHOUT ADVANCE WARNING. INDICATOR CAME ON STATING "BATTERY CHARGING" PROBLEM. THE TURN SIGNALS DID NOT WORK, THE EMERGENCY FLASHER DID NOT WORK, POWER STEERING STOPPED AND BRAKES WORKED ONLY WITH PUMPING AND PUSHING HARD, CAR HAD NO POWER. WITH TRACTOR-TRAILERS AND VEHICLES ON BOTH SIDES, IN FRONT AND IN THE REAR, ALL GOING 70 MPH THE SITUATION WAS EXTREMELY DANGEROUS. FORTUNATELY, I WAS NOT HIT AND WITH THE CAR'S INERTIA, I WAS ABLE TO EVENTUALLY GET TO THE SHOULDER OF THE ROAD AND BRING THE CAR TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748604August 13, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE TRAVELING SOUTHBOUND ON RT. 95 IN DELAWARE, THE SUNROOF SPONTANEOUSLY SHATTERED ON MY THREE MONTH OLD 2015 HONDA ACCORD. THE SOUND WAS SIMILAR TO A LOUD GUN SHOT, FOLLOWED BY A CRACKLING NOISE. THE DRIVER AND PASSENGERS IN MY CAR DID NOT SEE OR HEAR ANYTHING HIT THE CAR ROOF, AND NONE OF THE SURROUNDING VEHICLES TOOK ANY ACTION THAT WOULD HAVE SUGGESTED SOMETHING HAD FALLEN OUT OF THE SKY. THE SUNROOF SHADE WAS CLOSED, SO NO GLASS ENTERED THE CABIN. PRICE HONDA IN DOVER, DE, REPLACED THE SUNROOF GLASS UNDER WARRANTY. THE HONDA DEALERSHIP, WHERE THE CAR WAS PURCHASED IN MARLTON, NJ, (BURNS), WAS RELUCTANT TO ACKNOWLEDGE THE POSSIBILITY THAT THE SUNROOF SPONTANEOUSLY SHATTERED AND EVEN HAD THE AUDACITY TO CHARGE US FOR TOUCH-UP PAINT. A QUICK GOOGLE SEARCH RESULTED IN SEVERAL NEWS REPORTS REGARDING THIS PROBLEM WITH MANY MAKES AND MODELS. NHTSA SHOULD PUT AUTO MANUFACTURERS ON NOTICE ABOUT THIS DEFECT AND COMPEL THEM TO TAKE ACTION TO ENSURE ALL SUNROOF GLASS IS THICK ENOUGH TO ELIMINATE FUTURE GLASS FAILURE, WHICH COULD RESULT IN SEVERE ACCIDENTS WITH FATAL CONSEQUENCES. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747953August 11, 2015
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
I WAS DRIVING ON A HIGH WAY AND ALL OF THE SUDDEN A LIGHT CAME ON THAT SAID "POWER SYSTEM FAIL" AND I LOST THE ABILITY TO USE THE ACCELERATOR. I STAYED CALM BECAUSE THERE WERE CARS ALL AROUND ME AND I BEGAN TO COAST AND USE MOMENTUM TO DRIFT TO THE SHOULDER OF THE HIGHWAY. THEN A SECOND LIGHT CAME ON AND SAID 'BRAKE SYSTEM POWER FAIL". I TAPPED THE BREAK AND IT SEEMED TO WORK BUT I CONTINUED TO COAST DOWN THE SHOULDER OF THE HIGHWAY UNTIL I RAN OUT OF MOMENTUM. I THEN TURNED MY BRAND NEW HONDA ACCORD EXL HYBRID OFF AND RESTARTED THE CAR. THE LIGHTS REMAINED ON BUT THE ACCELORATOR WAS WORKING SO I DROVE THE CAR TO THE CLOSEST SERVICE AREA ON THE HIGHWAY. I THEN CALLED HONDA ROADSIDE WHO TOLD ME TO TURN THE VEHICLE OFF AND WAIT FOR A TOW TRUCK. HE SAID THAT I MUST HAVE BROKEN A BELT. WHY HE SAID OR THOUGHT THAT HE COULD DIAGNOSE THE PROBLEM FROM A CALL CENTER I'M NOT SURE. IT WAS OVER 100 DEGREES SO I DID NOT LISTEN TO THE MAN FROM HONDA BECAUSE IT WAS TOO HOT AND NOT SAFE FOR ME TO SIT IN THE VEHICLE WITHOUT AIR. I WAITED FOR A TOW TRUCK WHICH COST ME $250 EVEN THOUGH ITS A BRAND NEW CAR AND I HAVE HONDA ROADSIDE ASSISTANCE. MY HUSBAND CAME AND MET ME WHERE THE TOW LEFT ME. HE DROVE THE VEHICLE TO OUR DEALERSHIP. THE DEALERSHIP TOLD US THAT THEY HAVE NO RECORD OF THIS EVER HAPPENING AND THE COMPUTER DOES NOT SHOW THAT ANYTHING HAPPENED. IT WAS SO SCARY AND DANGEROUS AND I COULD HAVE BEEN KILLED. THEY SAY THAT THEY CAN'T DIAGNOSE THE PROBLEM BECAUSE IT SEEMS LIKE NOTHING IS WRONG. THEY EVEN ASKED ME IF I ACCIDENTALLY TURNED THE CAR OFF WHILE DRIVING?!?!?! THAT ISN'T POSSIBLE!!!! I JUST FOUND THE EXACT SAME COMPLAINT FROM ANOTHER HONDA DRIVER ON HERE WHICH ALSO SHOWS THAT THIS HAS HAPPENED BEFORE AND SOMETHING IS WRONG. AS A WOMAN WHO CHOSE THIS CAR BECAUSE IT IS SUPPOSED TO BE SO RELIABLE AND SAFE I AM SO UPSET. I DO NOT BELIEVE THAT MY VEHICLE IS SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748009August 11, 2015
UNKNOWN OR OTHER
I HAVE HAD THREE INCIDENTS IN THE 4500 MILES THAT I HAVE DRIVEN THE CAR WHERE THE SUN REFLECTS OFF OF THE SHINY PORTION OF THE CHROME CENTER CONSOLE AND BLINDS ME. THIS IS UNSAFE AND CAN CAUSE AN ACCIDENT. OTHER COMPANY'S USE NON-REFLECTIVE TO AVOID THIS. I THINK IT SHOULD BE RECALLED. I ALSO THINK FMVSS STANDARDS SHOULD ADDRESS THIS EXTREMELY UNSAFE CONDITION. I THREW A RAG OVER THE PORTION OF THE CONSOLE TO PREVENT THE SUN FROM REFLECTING IN MY EYES SO I WOULD NOT HAVE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746303August 5, 2015
ELECTRICAL SYSTEM
MY STOCK RADIO KEPT GOING ON AND OFF. IT WOULD JUST STOP PLAYING AND THEN START PLAYING ON IT'S OWN. LIKE AN ELECTRICAL SHORT. I WENT TO HONDA DEALERSHIP AFTER IT CONTINUED. THEY SAID IT WOULD COST ME $500 TO JUST LOOK AT IT NOT GUARANTEE THAT THEY COULD FIX IT. THE RADIO IS PART OF THE AIR CONDITIONING SYSTEM KNOBS AND I DIDN'T WANT ANY FURTHER SHORTS TO OCCUR SINCE THERE WAS NOTHING WRONG WITH THAT PART OF THE SYSTEM. I AM THE ORIGINAL OWNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746434August 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 HONDA ACCORD. WHILE DRIVING AT ANY SPEED WITH THE BRAKES ENGAGED, THERE WAS A LOSS OF POWER. SECONDS LATER, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744575July 29, 2015
ENGINE, SERVICE BRAKES, POWER TRAIN
I WAS DRIVING ON HIGHWAY AT APPROX 75MPH WHEN GOT MESSAGE POWER FAILED, OVERHEATING AND BREAKS FAILED. ACCELERATOR / GAS PEDAL STOPPED WORKING. COULD HAVE BEEN BIG ACCIDENT IF VEHICLE FROM BEHIND HIT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734602July 16, 2015
SERVICE BRAKES, AIR BAGS, WHEELS
FOR A WEEK THE LIGHTS ON THE DASHBOARD SHOWED THAT THERE WAS A PROBLEM WITH THE ABS BRAKES & TRACTION DEVICE FLASHING AND SO WE TOOK IT IN TO HONDA TO HAVE THEM FIND OUT WHY. THE FIRST TIME IT WAS A SUNDAY AFTERNOON (MAY 31TH) AND THE FELLOW SAID IT WAS A COMPUTER GLITZ AND HE RESET THE COMPUTER. IN LESS THAN 1 DAY THE LIGHTS APPEARED AGAIN, SO WE MADE AN APPOINTMENT FOR THAT WEDNESDAY JUNE 3RD TO HAVE IT LOOKED AT; WHEN WE GOT THERE THEY SAID IT WOULD TAKE 2-3 HOURS TO CHECK ALL THE CODES, ETC. WE WERE NOT TOLD THIS WHEN WE MADE THE APPOINTMENT, SO WE DID NOT HAVE THE TIME THAT DAY. WE ASKED THE MAN THAT TALKED TO US (IT WAS MIKE OR DOUG) WOULD IT BE DANGEROUS TO DRIVE IT AND HE SAID "NO." ....JUST COMPUTER PROBLEMS. SO THE VERY NEXT DAY AS I WAS DRIVING TO WORK IN MY ONLY 4 MONTH OLD CAR AND WAS ON THIS 2 LANE ROAD THAT IS BY ALL INFO CAN BE DANGEROUS. I WAS IN A STRAIGHT WAY (WHICH IS A BLESSING) AND PRESSED ON THE BRAKE TO SLOW DOWN THE CAR AND IT PULLED TO THE RIGHT AND THE CAR SLAMMED AGAINST A 2 FOOT ASFAULT CURB CAUSING THE FRONT RIGHT TIRE TO BLOW AND SENDING MY CAR INTO ONCOMING TRAFFIC. THANK THE LORD NO CARS WERE COMING, BUT I HAD A HORRIBLE TIME STOPPING THE CAR AND BRINGING IT INTO A RIGHT LANE. THEN I HAD TO DRIVE ABOUT 1/2 MILE TO WHERE I COULD PULL OVER SAFELY (I WAS DRIVING ON THE RIM). WE KNEW RIGHT AWAY THAT SOMETHING WAS WRONG WITH THE CAR, AND TOLD THIS TO OUR INSURANCE WHEN WE CALLED IN THE CLAIM. THE LIGHTS WERE STILL FLASHING AFTER IT WAS REPAIRED! THE AUTO BODY MAN THEN TOOK THE CAR TO HONDA TO HAVE IT CHECKED, AND THEY FOUND OUT THAT THE WHEEL-BARING ON THE WHEEL WAS PUT IN BACKWARDS!! THIS CAUSED THE BRAKES TO FAIL! THEY MADE ME TAKE BACK THE SAME CAR WITH NO OTHER CHOICE (IT IS A LEASE). I JUST WANTED A NEW CAR THAT I WAS NOT CONCERNED TO DRIVE. LIBERTY MUTUAL (OUR COMPANY) IS GOING ON RECOVERY; THEY SAY GET A LAWYER!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10734127July 15, 2015
ENGINE
I WAS TRAVELING N/B ON I-95 IN THE LAUREL, MD AREA WHEN THE DASH BOARD DISPLAYED WARNINGS THAT THE CAR WAS OVER HEATING, BRAKING SYSTEM PROBLEM, AND REDUCING POWER. THE VEHICLE BEGAN TO DECELERATE RAPIDLY. I FELT THE IMMINENT DANGER OF HAVING TO EXIT THE HIGHWAY WITH TRACTOR TRAILERS DRIVING BY WITH SPEEDS IN EXCESS 75MPH, AS MY CAR WAS SLOWING DOWN. I SINCERELY FEEL THAT A GUARDIAN ANGEL WAS LOOKING OVER ME, ALLOWING ME FIND A BREAK IN TRAFFIC AND EXIT THE ROADWAY. ITS FRIGHTENING TO THINK OF THE OUTCOME IF I WERE UNABLE TO EXIT THIS HIGHWAY SAFELY. THIS 2015 HONDA ACCORD HYBRID WAS PURCHASED IN MAY OF 2015. THIS INCIDENT OCCURRED ON THE FIRST EXTENDED ROAD TRIP ON THE HIGHWAY. I WILL NOT JEOPARDIZED MY LIFE, OR THE SAFETY OF MY FAMILY BY OPERATING THIS NEW VEHICLE EVER AGAIN. HONDA CORPORATION NEEDS TO RECTIFY THIS SITUATION BEFORE PEOPLE LOSE THEIR LIVES UNNECESSARILY. A NEW CAR THAT SHUTS DOWN ON THE HIGHWAY, OPERATING AT HIGHWAY SPEEDS IS ABSOLUTELY UNACCEPTABLE ANYTIME. THE DEFECTIVE PART NUMBER IS 1K100-5K1-A03, WHICH I WAS TOLD WAS ON A NATIONAL BACK ORDER, AND WERE UNABLE TO TELL ME WHEN THIS PART WOULD ARRIVE. *TR UPDATED 10/06/15*LJ UPDATED 11/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734221July 15, 2015
ELECTRICAL SYSTEM
HONDA A/C CONDENSER PRONE TO DAMAGE FROM ROAD DEBRIS IN DECEMBER 2014 I PURCHASED A NEW 2015 HONDA ACCORD. ON JULY 9, 2015 MY AIR CONDITIONER STOPPED WORKING. I LIVE IN FLORIDA WHERE THE SUMMER IS EXTREMELY HOT MAKING EVEN THE SHORTEST OF TRIPS VERY UNCOMFORTABLE. I TOOK MY CAR TO THE DEALERSHIP THE NEXT MORNING FOR SERVICE, KNOWING THAT I HAVE A 3 YEAR/36,000 MILE WARRANTY IN ADDITION TO AN EXTENDED WARRANTY. I WAS SURE THAT THE REPAIR WOULD BE COVERED UNDER WARRANTY. I WAS INFORMED THAT A ROCK/PEBBLE HAD PIERCED MY CONDENSER WHICH PUT A PINHOLE IN IT, AND IT IS NOT COVERED UNDER WARRANTY. HONDA INDICATED THAT THE COST TO FIX THE CONDENSER IS $716.85. I WENT TO THE DEALERSHIP TWICE TO SPEAK WITH THE GENERAL MANAGER TO SEE IF THIS CAN BE RESOLVED GIVEN THAT MY CAR IS ONLY 8 MONTHS OLD WITH ONLY 9000 MILES AND I WAS TOLD TO GO THROUGH MY INSURANCE COMPANY. I ALSO REACHED OUT TO HONDA OF AMERICA AND WAS TOLD THAT THE DAMAGE WAS CAUSED BY ROAD DEBRIS AND IS NOT COVERED UNDER WARRANTY. THIS IS AN OBVIOUS DESIGN FLAW. THE HONDA AIR-CONDITIONING CONDENSER IS UNDULY PRONE TO DAMAGE CAUSED BY "NORMAL" ROAD DEBRIS THAT DOES NOT AFFECT OTHER AUTO MANUFACTURER'S CONDENSER DESIGN. AS WITH OTHER AUTO MAKERS, THE FRONT BUMPER CLIP IS WIDE OPEN TO ANY KIND OF ROAD DEBRIS AND THE CONDENSER SITS RIGHT BEHIND THE FRONT AIR INTAKE WITH NO PROTECTION AT ALL. HOWEVER, THIS TYPICAL DESIGN POSES A PROBLEM FOR THE HONDA CONDENSERS AND WILL HAPPEN OVER & OVER AGAIN, AND HONDA REFUSES TO DO ANYTHING ABOUT IT CALLING IT NORMAL AND WORKING AS DESIGNED! THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733682July 13, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A 2015 HONDA ACCORD ( PURCHASED IN DEC 2014), ON JULY 9TH MY A/C STOPPED WORKING, I BROUGHT IT TO THE DEALER ON JULY 10TH AROUND 7:00 AM FOR SERVICE. I RECEIVED A CALL FROM THE DEALER STATING THAT MY AC/ CONDENSER HAD A LEAK DUE TO "ROAD DAMAGE", POSSIBLE HIT BY A PEBBLE AND CAUSED A LEAK, AND IT IS NOT COVERED UNDER WARRANTY. THE COST TO FIX IT IS $716.85. TO ADD INSULT TO INJURY I HAVE THE EXTENDED WARRANTY... I WAS ALSO TOLD THAT IT IS NOT COVERED UNDER THE EXTENDED WARRANTY. AFTER DOING MY RESEARCH ONLINE, THIS SEEMS TO BE A MAJOR ISSUE WITH HONDA ACCORD. THIS IS A DESIGN FLAW DUE TO LACK OF PROPER PROTECTION BEHIND THE LOWER GRILL FOR THE AC/ CONDENSER. I REACHED OUT TO AMERICAN HONDA TO SEE IF THEY COULD ASSIST AND I WAS TOLD ' THIS IS NOT A MANUFACTURE DEFECT" I WENT TO THE DEALERSHIP ON TWO SEPARATE OCCASION TO SPEAK WITH THE GENERAL MANAGER AND I WAS TOLD THAT THERE IS NOTHING THEY COULD DO TO ASSIST. I WAS TOLD TO CONTACT MY INSURANCE COMPANY. NICE DESIGN HONDA... I DID SOME RESEARCH AND PEOPLE ARE GOING TO HOME DEPOT TO FIX AN OBVIOUS DESIGN FLAW . HTTP://WWW.8THCIVIC.COM/FORUMS/DIY-HONDA-CIVIC-EXTERIOR-STYLE-MODS/248465-HOW-ADD-GUTTER-GUARD-LOWER-GRILLE-PROTECT-C-CONDENSER.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731654July 2, 2015
SERVICE BRAKES, ENGINE
THIS IS THE SECOND TIME THAT MY CAR HAS HAD PROBLEMS AT 60 TO 70 MPH. IT HAPPENS WHEN COASTING NOT BRAKING. THE HIGH TEMPERATURE WARNING FOR THE BRAKES COMES ON AND THE ENGINE SHUTS DOWN. THE CAR WILL COAST AND BRAKE BUT THERE IS NO POWER. IT TAKES 5 MINUTES BEFORE YOU CAN TURN THE CAR OFF AND RESET. OTHERWISE THE CAR IS LOCKED OUT AND WILL NOT FUNCTION. TODAY I WAS ON I75 GOING 70 MPH WITH TRUCKS ALL AROUND. THIS IS A SAFETY ISSUE. MY LOCAL DEALER HAS BEEN RESPONSIVE BUT THE FIRST TIME THEY RAN THE CODES ETC THE NATIONAL HONDA FOLKS HAD NEVER HEARD OF THIS. THIS IS THE SECOND TIME WITH THE SAME ISSUE. FIRST WAS AT ABOUT 2500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731593July 1, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
INITIAL USE OF THE AUTOMATIC AIR CONDITIONING SYSTEM PUTS THE PASSENGER CABIN INTO "AIR RECIRCULATION" MODE IN ORDER TO BRING THE TEMPERATURE DOWN AS QUICKLY AS POSSIBLE. UNFORTUNATELY IT WILL NOT TURN AIR RECIRCULATION OFF UNTIL THE INTERIOR AIR TEMPERATURE HAS REACHED THE TEMPERATURE ASKED FOR. THIS CAN TAKE A LONG TIME. WE HAVE BEEN TOLD FOR YEARS THAT IT ISN'T SAFE TO LEAVE RECIRCULATION ON FOR TOO LONG DUE TO THE POSSIBILITY OF DANGEROUS EXHAUST GASES ENTERING THE CABIN. RECIRCULATION CAN BE TURNED OFF BY PUSHING A BUTTON BUT HAVING FRESH AIR SOONER SEEMS SAFER TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730727June 27, 2015
WHEELS
ON 6/25/2015 AT AROUND 9:15AM ON THE WAY TO TAKE MY GRANDFATHER TO A DOCTOR VISIT, AS MY MOTHER WAS EXITING GOLDENWEST ON THE 22 FREEWAY GOING WESTBOUND, EXPERIENCED AN INCIDENT WHERE THE RIGHT REAR TIRE BLEW OUT. THERE WAS NO CONSTRUCTION ON THE ROAD WHERE SHARP OBJECTS COULD HAVE CAUSED THIS TO OCCUR. I HAVE ALSO INSPECTED THE TIRE AND FOUND THAT THERE IS NO OTHER DAMAGE TO THE TREAD OF THE TIRE. WE BELIEVE THAT THIS IS A TIRE DEFECT. PHOTOS HAVE BEEN SUBMITTED TO THE TIRE SUPPLIER, CONTINENTAL TIRES, AS WELL AS HONDA CUSTOMER SERVICE THROUGH FACEBOOK AS I COULD NOT LOCATE THEIR EMAIL ADDRESS. WE HAVE CONTACTED AUTONATION HONDA IN COSTA MESA WHERE THE VEHICLE WAS PURCHASED AND WAS DIRECTED TO CONTACT THE TIRE SUPPLIER DIRECTLY, WHICH I BELIEVE IS QUITE RIDICULOUS THAT THEY WOULD NOT EVEN ASSIST US IN HANDLING THIS ISSUE WITH THE PRODUCT. MY MOTHER HAS NOT DRIVEN THE VEHICLE SINCE THE INCIDENT DUE TO THE LOSS OF CONFIDENCE IN THESE TIRES. SHE WAS SUPPOSED TO VISIT MY GRANDFATHER TODAY, WHO IS VERY VERY SICK WITH CANCER, BUT SHE DID NOT SINCE SHE IS AFRAID THAT ANOTHER TIRE WILL FAIL IN A SIMILAR FASHION. WE WERE LUCKY THAT IT OCCURRED NEAR WHERE SHE WAS EXITING AND ON A REAR WHEEL. I CAN ONLY IMAGINE WHAT COULD HAVE HAPPENED AT HIGHWAY SPEEDS AND IF IT WERE ON ONE OF THE FRONT WHEELS SHE USES TO STEER THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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