GMC Yukon XL Complaints (2007)

165 consumer complaints on file.

#10254419January 9, 2009
SEATS, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY HUSBAND WAS DRIVING I WAS IN THE PASSENGER SEAT WHEN THE DRIVERS SEAT ALL OF THE SUDDEN WENT ALL THE WAY FORWARD AND THE BACK OF THE SEAT WENT STRAIGHT UP, SO THAT MY HUSBANDS FACE WAS IN THE STEERING WHEEL AND HIS LEGS WERE JAMMED UP UNDER THE STEERING WHEEL. HE WAS ABLE TO PULL OFF THE SIDE OF THE ROAD OK. THE SERVICE AIR BAG LIGHT CAME ON,THE VEHICLE WAS RUNNING VERY ROUGH AND USING ALOT OF GAS( 9 MILES TO THE GALLON) 3RD ROW SEAT WILL NOT STAY LOCKED IN PLACE( LOCK TO THE FLOOR) AUTO GARAGE DOOR OPENER IN CAR WILL NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254413January 9, 2009
POWER TRAIN
WE WERE DRIVING ON THE FREEWAY 70 MPH, WHEN THE ANTI LOCK BRAKES LOCKED UP, THE YUKON STARTED VIOLENTLY JERKING AROUND, THE TRANSMISSION WAS SHIFTING VERY HARD,THEN THE CAR SHUT OFF CAUSING NO STEERING. ALL OF THIS HAPPENED IN A MATTER OF SECONDS. IT WAS AN HOUR LATER BEFORE THE CAR WOULD RESTART AND THE TRANSMISSION WAS STILL NOT WORKING RIGHT, SHIFTING GEARS EXTREMELY HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254424January 9, 2009
ELECTRICAL SYSTEM
THE BACK UP CAMERA WENT FUZZY AND THEN QUIT WORKING, THE DVD PLAYER, STEREO AND TURN SIGNALS ALL QUIT WORKING. I HAD TO TURN THE CAR OFF BEFORE IT WOULD START WORKING AGAIN. ON THE WAY HOME EVERYTHING QUIT WORKING AGAIN, IT WAS SEVERAL DAYS BEFORE IT WOULD WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250739December 4, 2008
STEERING
THERE IS A RECALL ON 2006 GMC YUKONS FOR THE POWER STEERING HOSES AS THEY BECOME FRACTURED AND CAN CAUSE FIRE. I HAVE A 2007 YUKON AND WHEN I TOOK IT TO THE DEALER FOR SERVICE, THEY INDICATED THAT MY YUKON IS STARTING TO SHOW THE SAME FRACTURES IN THE POWER STEERING HOSE. HOPEFULLY THIS CAN GET FIXED BEFORE SOMEONE GETS KILLED AS GMC DID NOT BOTHER TO FIX THE KNOWN ISSUE WHEN PRODUCING FUTURE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235611July 24, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 GMC YUKON XL 1500. THE CONTACT STATED THAT THE ENGINE FAILED A TOTAL OF THREE TIMES. THE VEHICLE LOST TOTAL POWER WHILE DRIVING. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING 10 MPH. THE ENGINE VIBRATED VIOLENTLY AND THE WARNING LIGHT BEGAN FLASHING ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE ENTIRE ENGINE UNDER WARRANTY. THE CONTACT WAS PROVIDED WITH DOCUMENTATION ON THE ACTUAL REPAIR. THE FIRST TWO TIMES, THE DEALER JUST REPLACED THE CAMSHAFT POSITION SENSOR TO REMEDY THE FAILURE, BUT IT CONTINUED TO PERSIST. THE CURRENT MILEAGE WAS APPROXIMATELY 29,400 AND FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228384May 21, 2008
VISIBILITY
2007- GMC YUKON XL DENALI PURCHASED ON 11/09/2007. 1 WEEK AFTER PICKING UP THIS NEW VEHICLE WE NOTICED DISTORTED IMAGES WHEN DRIVING. THIS IS MOST NOTICEABLE AT NIGHT TIME. THE WINDSHIELD HAS NUMEROUS WAVES THROUGHOUT, CAUSING THE IMAGES TO BE DISTORTED. AFTER DRIVING FOR AWHILE YOU GET A FEELING YOU ARE ON A BOAT, MAKES YOU DIZZY AND GIVES YOU A HEADACHE. THE DEALERSHIP REFERRED ME TO GMC. GMC'S DONNA MOWET (866-790-5600 XT 12023 SERVICE REQUEST #71-622065992) REPORTED TO ME VIA PHONE YESTERDAY (05/20/08) AFTER ABOUT 2 MONTHS, "...THE TECHNICIANS HAVE DETERMINED THAT THIS IS A NORMAL NORMAL CHARACTERISTICS OF THE WINDSHIELD AND THAT NO FURTHER ACTION WILL BE TAKEN BY GMC OR THE DEALERSHIP, HENCE IT DOES NOT QUALIFY FOR THE NEW VEHICLE WARRANTY.....". I REQUESTED I BE ALLOWED TO RETURN THE VEHICLE TO WHICH SHE STATED "IT WOULD NOT QUALIFY FOR A BUY BACK". PLEASE KEEP IN MIND THAT NO TECHNICIAN EVER LOOKED AT MY SPECIFIC VEHICLE, THE DEALERSHIP INFORMED ME OF THAT AND HANDED ME A SERVICE BULLETIN, EXPLAINING THAT I WILL HAVE TO CONTACT GMC. IN ADDITION, I WILL LIKE TO POINT OUT THAT THE SERVICE BULLETIN WAS ISSUES ON FEB. 2008 AFTER THE VEHICLES HAVE BEEN BUILT AND SOLD, NOT BEFORE THEY WERE RELEASED. THERE WERE NO SERVICE BULLETINS AVAILABLE WHEN I MADE MY PURCHASE AND THERE WAS NO WARNING ADVISING ME AS A CONSUMER THAT THE WINDSHIELD HAD NORMAL CHARACTERISTIC FLAWS THAT MAY CAUSE DISTORTION WHILE OPERATING THIS VEHICLE. I AM REQUESTING THAT NHTSA PLEASE LOOK AT THIS MATTER IMMEDIATELY SO NO DEATHS OR INJURIES OCCUR AND HAVE GMC COMPLY WITH THE NEW VEHICLE WARRANTY OR HAVE THEN BUY THE VEHICLE BACK. I WOULD LIKE TO ALSO STATE THAT OUR PREVIOUS VEHICLE WAS A 2002 GMC YUKON XL DENALI AND THAT WE WERE HAPPY AND HAD NO MAJOR ISSUES NOR WAS THE WIND SHIELD WARPED FOR OVER 1000,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225228April 21, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 GMC YUKON XL 1500. THE VEHICLE HAS HAD MULTIPLE FAILURES. WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY STALLED AND SHORTLY AFTERWARDS, THE POWER STEERING AND BRAKES FAILED. AFTER THE FIRST FAILURE, THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE SOFTWARE IN THE COMPUTER SYSTEM NEEDED TO BE UPDATED. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED SIX MONTHS LATER AT THE SAME SPEED. THE VEHICLE WAS NOT TOWED ON THIS OCCASION BECAUSE THE CONTACT ALLOWED THE VEHICLE TO SIT FOR A COUPLE OF MINUTES. THE ENGINE RESTARTED AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER. THEY ATTEMPTED TO UPDATE THE SOFTWARE AGAIN; HOWEVER, THE FAILURE RECURRED LESS THAN ONE WEEK LATER. THE DEALER UPDATED THE SOFTWARE FOR THE THIRD TIME, BUT THE FAILURE CONTINUES TO RECUR. THE DEALER HAS BEEN UNABLE TO PERMANENTLY REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222601March 28, 2008
VISIBILITY:WINDSHIELD WIPER/WASHER
DESIGN OF WINDSHIELD WIPERS ENSURES THAT DRIVER'S VISION WILL BE OBSCURED DURING MODERATE AND HEAVIER SNOWFALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222090March 23, 2008
ELECTRICAL SYSTEM
THERE IS A MAJOR ELECTRICAL PROBLEM WITH SUV I BOUGHT THE DENALI BECAUSE THAT IS SUPPOSE TO BE THE BEST BUT IT HAS BEEN FAR FROM IT... MY NAV SCREEN DOSE NOT WORK IT HAS BEEN REPLACED TWICE AND STILL DOSE NOT WORK.. MY POWER RUNNING BOARDS DO NOT WORK AND THE HAVE BEEN REPLACED AS WELL. MY BACK-UP CAMERA DOSE NOT WORK BECAUSE THE MONITOR IS THE NAVE SCREEN. THE BACK UP SENSORS DO NOT WORK,THE POWER FLIP DOWN SEATS DO NOT WORK AND THE POWER TAIL GATE DOSE NOT OPEN ... IT IS EXTREMELY UPSETTING BECAUSE I BOUGHT THE DENALI FOR $60,000.00 AND GMC'S PROMISE IS WE ARE PROFESSIONAL GRADE AND THIS IS NOT THE CASE HERE.... *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10218066February 14, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2007 YUKON DENALI WITH THE NEW 6.2 LITRE ENGINE STARTED LEAKING RAW FUEL ONTO MY GARAGE FLOOR DUE TO A DEFECTIVE FUEL INJECTOR AFTER DRIVING 2 MILES HOME FROM WORK. I NOTICED THE SMELL AS I EXITED THE TRUCK IN MY GARAGE. I IMMEDIATELY COASTED THE TRUCK OUT OF THE GARAGE REALIZING I HAD AN OPEN FLAME 10 FEET AWAY FROM A GAS WATER HEATER AND A GAS FURNACE. THE SAME DAY I SAW A BLURB ON THE LOCAL NEWS OF A COUPLE OF HOUSE FIRES INVOLVING 2007 YUKONS. I'M CONVINCED THIS WAS PROBABLY THE SAME SCENARIO BUT I RECOGNIZED THE DANGER INSTEAD OF CLOSING THE GARAGE DOOR AND GOING INTO THE HOUSE. PLEASE LOOK MORE INTO THIS ISSUE. MY PROFESSION IS FIREFIGHTING AND I KNOW THIS COULD HAVE REALLY GOTTEN UGLY IF I HAD NOT NOTICED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216582January 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER LIGHTING IS CONTROLLED BY THE AUTO "LIGHT SENSOR". WHEN DRIVING IN THE DIRECTION OF THE SUN, THE SPEEDOMETER AND OTHER INSTRUMENTS ARE UNREADABLE ESPECIALLY IF THE DRIVER IS WEARING SUNGLASSES TO SHADE THE EYES. I TRIED TO ASK THE MANUFACTURER ABOUT MAKING A SERVICE CHANGE THAT WOULD HAVE THESE INSTRUMENTS ALWAYS LIGHTED. THEY HAVE ACKNOWLEDGED THE COMPLAINT BUT HAVE NO PLANS TO CORRECT THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215639January 22, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2007 GMC YUKON XL 1500. WHILE DRIVING 55-60 MPH, THE CRUISE CONTROL FEATURE WOULD ONLY WORK DURING MID-LEVEL ROAD ELEVATIONS. THE VEHICLE WOULD ACCELERATE ON ITS OWN. THE FAILURE ALMOST CAUSED TWO NEAR CRASHES. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE AND IT WAS NOT A SAFETY DEFECT OR CONCERN. THE FAILURE MILEAGE WAS 3,500 AND CURRENT MILEAGE WAS 15,000. UPDATED 02-19-2008 *BF UPDATED 02/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215633January 22, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2007 GMC YUKON XL 1500. THE CONTACT STATED THAT THE SEAT BELTS GO INTO LOCK MODE AND DO NOT PROVIDE ANY SLACK WHEN THEY ARE PULLED COMPLETELY OUT. THE FAILURE COULD RESULT IN CHOKING OF A SMALL CHILD OR A FATALITY SHOULD THE BRAKES HAVE TO BE APPLIED IMMEDIATELY. THE CONTACT FEELS THAT THERE SHOULD BE SOME SORT OF RELEASE BUTTON; HOWEVER, THE DEALER AND GMC STATED THAT THERE WAS NO ACCESSIBLE RELEASE BUTTON FOR THE SEAT BELTS. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 29,000. UPDATED 3/5/08 *CN THE CONSUMER STATED THE BELTS LOCKS THE PERSON IN UNLESS RETRACTED COMPLETELY AND THE VEHICLE NEEDS AN ACCESSIBLE RELEASE BUTTON. UPDATED 03/05/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200538August 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I BOUGHT 2007 DENALI ON 8/15 AND IT HAD TO GO IN FOR REPAIR 8/17 BECAUSE THE ENGINE HOT/AC TURNED OFF CAME ON. GOT THE CAR BACK 8/20 AT 7PM AND 8 AM THE NEXT MORNING 8/21 THE SAME MESSAGE CAME UP ON THE DASH BOARD. I WAS TOLD IT WAS OK TO DRIVE UNTIL I COULD GET IT IN FOR REPAIR AGAIN ON 8/22. TRIED TO START THE CAR ON 8/22 AND THE CAR WOULDN'T START. I DON'T FEEL SAFE IN THIS VEHICLE AT ALL AND WOULD LIKE TO GET A BRAND NEW TRUCK AS SINCE I AM PAYING $48,000 FOR THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188680April 24, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE FRONT PASSENGER AIR BAG SENSOR GOES ON AND OFF WHEN MY WIFE SITS IN IT. SHE WEIGHTS 112 LBS. THIS HAS HAPPENED SINCE THE DAY WE PURCHASED THE VEHICLE NEW AT THE DEALER. WE ARE VERY CONCERNED ABOUT THIS AND THE DEALERSHIP GAVE US BLANKET STATEMENTS. THE DEALERSHIP HAS REPLACED THE SENSOR IN THE SEAT, HOWEVER THE SAME PROBLEM PERSISTS. THE SERVICE MANAGER MIKE WITNESSED THE PROBLEM. AS MENTIONED, WE ARE VERY VERY CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182014February 8, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
THE BRAKES MAKE VERY LOUD NOISE. THERE IS UNEVEN PAD WEAR AND BRAKE SCORING. THE VEHICLE HAS 3500 MILES AND IS BRAND NEW CONDITION. THE DEALER SAID SUCH NOISE, PAD WEAR AND SCORING IS NORMAL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177322December 29, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* - THE CONTACT HAS A 2007, YUKON, DENALI WHICH SHE PURCHASED IN OCTOBER 2006. THE CONTACT STATED THAT SHE HAS BEEN TO THE DAVID MCDAVID DEALERSHIP IN LOUISIANA 4 TIMES BECAUSE THE CAR REMOTE WILL NOT OPEN OR CLOSE THE DOORS. THE REMOTE WAS SUPPOSED TO BE REPAIRED AS OF DECEMBER 29, 2006. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174068November 22, 2006
SEAT BELTS:REAR/OTHER
THIRD ROW SEAT IN 2007 YUKON XL IS POTENTIALLY UNSAFE. VEHICLE IS MARKETED AS CAPABLE OF SEATING ADULTS IN THIRD ROW SEAT, BUT DOES NOT PROVIDE ADEQUATE SEAT BELTS AND SPACE FOR SAID ADULTS. SEAT BELTS ARE OF INSUFFICIENT LENGTH FOR ADULTS, AND THE RATCHET MECHANISM DOES NOT OPERATE PROPERLY. FURTHERMORE, THE LACK OF SUFFICIENT FOOT ROOM, LEG ROOM, HIP ROOM AND SHOULDER ROOM MAY CAUSE SAID ADULTS TO SEAT THEMSELVES INCORRECTLY--AND TO PURPOSELY AVOID THE USE OF SEAT BELTS--SUCH THAT THEY PREDISPOSE THEMSELVES TO SERIOUS INJURIES OR DEATH IN THE EVENT OF AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173790November 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
A SERVICE LIGHT IN THE BRAND NEW 2007 GMC YUKON DENALI XL CAME ON IN THE VEHICLE. AFTER THE SERVICE TEAM EVALUATED THE VEHICLE, WE WERE TOLD THAT THE CONTROL MODULE IN THE VEHICLE WOULD NEED TO BE REPLACED. A COUPLE OF DAYS LATER, WE RECEIVED A CALL INFORMING THAT THE ENTIRE TRANSMISSION IN THE BRAND NEW VEHICLE NEEDED REPLACEMENT AND THIS CONCERNS US FOR MANY REASONS. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 4000 MILES AND WE NEED TO HAVE OUR TRANSMISSION REPLACED! WE NOTICED BEFORE THE LIGHT CAME ON IN THE VEHICLE THAT THE TRUCK WOULD SOMETIMES SLIP WHILE DRIVING AND WE THOUGHT THAT IT WAS BREAKING IN, NOW WE REALIZE THAT IT WAS MUCH MORE SERIOUS AND THAT THIS PROBLEM COULD HAVE TURNED INTO SOMETHING MUCH LARGER. OUR TRANSMISSION COULD HAVE LOCKED WHILE WE WERE DRIVING OR WORSE WHILE DRIVING INJURING US OR OTHERS ON THE ROAD. THE TRANSMISSION HAS BEEN REPLACED, BUT HAS THE SOURCE OF THE ORIGINAL PROBLEM BEEN SOLVED??? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172891November 7, 2006
EQUIPMENT
DT*: THE CONTACT STATED HAVING PROBLEMS WITH THE DVD ENTERTAINMENT SYSTEM. THE CONTACT HAD TO USE THE REMOTE CONTROL IN ORDER TO TURN THE DVD SCREEN ON AND OFF BECAUSE THE SCREEN DOES NOT HAVE A POWER BUTTON. THIS MADE IT DIFFICULT AND UNSAFE FOR THE DRIVER TO ATTEMPT TO TURN THE SYSTEM ON WHILE DRIVING. THE DEALERSHIP WAS CONTACTED, AND DETERMINED THAT THE DVD SCREEN WORKED AS DESIGNED. UPDATED 11/30/2006 - IN ORDER TOT URN THE SCREEN ON THE CONSUMER HAD TO LEAN BACK IN THE SEAT AND POINT THE REMOTE TOWARDS THE SCREEN. SOMETIME IT TOO 4-5 ATTEMPTS BEFORE THE SCREEN WOULD TURN ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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