GMC Yukon XL Complaints (2017)

147 consumer complaints on file.

#11351216August 25, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 GMC YUKON XL. THE CONTACT STATED THAT WHEN ATTEMPTING TO PARK, IN ORDER TO HAVE THE VEHICLE COME TO A COMPLETE STOP THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE SAME FAILURE HAD OCCURRED TWICE AFTER THE ORIGINAL FAILURE. ON ONE OCCASION, THE SERVICE BRAKE ASSIST WARNING MESSAGE APPEARED ON HER INSTRUMENT PANEL. LAFONTAINE BUICK GMC OF ANN ARBOR (500 AUTO MALL DR, ANN ARBOR, MI 48103) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A FAULTY BRAKE ASSIST THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348612August 11, 2020
POWER TRAIN
8 SPEED TRANSMISSION BUFFETS AT LOW RPM'S BETWEEN THE SPEED OF 40 AND 80. THE VEHICLE'S TRANSMISSION DOES NOT ENGAGE WHEN COLD. THIS HAS BEEN AN ONGOING ISSUE SINCE THE VEHICLE HAD APPROXIMATELY 25,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340728July 21, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIGHT READ TAIL LIGHT, BRAKE LIGHT AND REVERSE LIGHT STOPPED WORKING AT 61,135 MILES ON ODOMETER READING FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337410July 4, 2020
ELECTRICAL SYSTEM
INTERMITTENT BRAKE LIGHT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322429April 27, 2020
SERVICE BRAKES
I TOOK MY CAR TO GMC BECAUSE I LIVE ON A HILL AND WHEN I PARK MY CAR THEN PUT IT INTO DRIVE OR REVERSE THE BRAKES DON'T FUNCTION PROPERLY. THE BRAKES SLIDE AND SKIP AND THE VEHICLE HAS A VERY HARD TIME STOPPING. IT HAPPENS WHILE PUTTING THE CAR INTO PARK ON ANY HILL, THEN PUTTING IT BACK INTO GEAR. IT ALSO HAPPEN WHEN DRIVING A SLOW SPEED ON FLAT GROUND. GMC FOUND THE PROBLEM AND STATED IT'S UNDER A SPECIAL COVERAGE WARRANTY #N182202780-01. I'VE ALMOST HAD IT TOWED MULTIPLE TIMES BECAUSE I WAS AFRAID TO CONTINUE DRIVING, I'D HAVE TO GO EXTREMELY SLOW DOWN HILLS IN FEAR THE BRAKES WOULDN'T BE ABLE TO HOLD ME BACK IF I GAINED SPEED. GMC DOESN'T KNOW WHEN THE PART WILL BE IN AND STATES THEY WON'T PROVIDE A RENTAL CAR. I AM PREGNANT, SO IF I GET IN A CRASH GOING 5MPH, IT DOESN'T MATTER, I'LL STILL HAVE TO GET CHECKED BY A DOCTOR. I'M AN ESSENTIAL WORKER AND STILL NEEDING TO HAVE A DAILY VEHICLE. I DON'T UNDERSTAND HOW THERE IS A FOUND/KNOWN BRAKE PROBLEM AND THEY ARE TELLING ME IT'S SAFE TO DRIVE WHEN THERE WAS BEEN OVER 100 ACCIDENTS. THEY NEED TO PROVIDE A RENTAL CAR AND FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320151April 3, 2020
POWER TRAIN
TRANSMISSION IS ACTING SPORADIC AND CAUSING DELAY IN RESPONSE TO ACCELERATION. CAN BE VERY DANGEROUS WHEN ENTERING CROWDED INTERSECTIONS/ ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317025March 9, 2020
POWER TRAIN
TRANSMISSION ISSUE THAT MAKES THE VEHICLE TO NOT ACCELERATE AND THEN SURGE WHEN YOU PULL UP TO AT A STOP LIGHT, STOP SIGN, ON HIGHWAY, OR IN TRAFFIC. NOT SAFE GOING TO END UP HITTING SOMEBODY OR SOMETHING. GMC DEALERSHIPS SAY 'IT IS A KNOWN ISSUE' WITH NO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316061March 4, 2020
SERVICE BRAKES
THE LATEST ISSUE BEGAN WHEN DRIVING ON THE HIGHWAY, I NOTICED THAT THE BRAKE PEDAL WOULD BOUNCE WHEN TRYING TO SLOW DOWN AT HIGHWAY SPEEDS. I DIDN'T THINK MUCH OF IT. EXACTLY 2 DAYS LATER, WHILE APPROACHING TRAFFIC AT A RED LIGHT AT RELATIVELY LOW SPEEDS, THE VEHICLE WOULD NOT STOP. I TRIED TO PUSH THE PEDAL, THE PEDAL WOULD GO ALL THE WAY DOWN LIKE IT HAD NO PRESSURE. LUCKILY THERE WAS NOT ONCOMING TRAFFIC AND I WAS ABLE TO SWERVE ONTO THE LEFT LANE AND FINALLY INTO A PARKING LOT WHERE I WAS ABLE TO PARK USING THE EMERGENCY BRAKE. MY VEHICLE HAD RECENTLY BEEN SERVICED FOR THE VACUUM PUMP RECALL SINCE MY BRAKES WOULD BECOME HARD TO PUSH BUT ONLY WHEN MOVING AT VERY LOW SPEEDS LIKE IN HEAVY TRAFFIC OR IN A DRIVE THROUGH SERVICE. I AM CONCERNED ABOUT THE ISSUE SURFACING FOR A THIRD TIME WHEN I HAVE MY FAMILY IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315664March 2, 2020
ENGINE
AT 91K MILES MY TRANSMISSION WENT OUT COMPLETELY. THE VEHICLE WAS LESS THAN 3 YEARS OLD AT TIME OF INCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306231January 31, 2020
EXTERIOR LIGHTING
TAILLIGHT FAILURE: THE FAILURE OF LED LIGHT IS A DIRECT RESULT OF THE ALLOY BASE CIRCUIT USED TO MAINTAIN CONTINUITY. THE ALLOY'S INABILITY TO EXPAND AND CONTRACT DUE TO THE CURRENT DESIGN, CAUSES FAILURE OF THE PRODUCT. EVIDENT BY THE VIDEOS OF REPAIRS ONLINE. THE ALLOY IS BREAKING, INTERRUPTING THE CURRENT FROM MAINTAINING CONTINUITY RESULTING IN FAILURE. THIS IS A MANUFACTURING DEFECT WHERE THE PRODUCT SHOULD HAVE HAD EXPANSION AND CONTRACTION POINTS ON SUCH A PART TO PREVENT PREMATURE FAILURE. THE LIGHT IS NONREPAIRABLE WITHOUT BREACHING THE PERMANENTLY SEALED SHELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301811January 25, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR PASSENGERS BRAKE LIGHT FLICKERS OFF AND ON CAUSING A SAFETY RISK WHILE DRIVING. PREVIOUS YEARS OF SAME MAKE AND MODEL ARE HAVING SAME ISSUES CAUSING A SHORTAGE IN $400-800 REPLACEMENT OF TAIL LIGHT ASSEMBLY. RATHER, GMC SHOULD RECALL AND CORRECT THE ORIGINAL MANUFACTURING QUALITY TO BEGIN WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299745January 16, 2020
EXTERIOR LIGHTING
BACK PASSENGER SIDE BRAKE LIGHTING WENT OUT. ORIGINALLY IT WOULD WORK SOMETIMES AND NOT WORK OTHERS. NOT IT NEVER WORKS... DEALER SAID EARLIER YEARS WERE COVERED BY RECALL BUT NOT 2017. VERY EXPENSIVE TO REPLACE AND IVE HAD THE CAR 2 YEARS. CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298421January 10, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE VEHICLE STARTED TO PULL ALL THE WAY TO THE RIGHT SIDE WHILE DRIVING ON THE 710 FREEWAY IN LONG BEACH, A NOISE STARTED TO BE AUDIBLY HEARD WHILE I WAS DRIVING. I I CONTACTED THE EXECUTIVE OFFICES OF GENERAL MOTORS AND NOBODY COULD ASSIST ME WITH THE REPAIRING THIS VEHICLE. I WAS TOLD THERE IS NO REMEDY FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290058December 19, 2019
EXTERIOR LIGHTING
REAR PASSENGER LED BRAKE LIGHT FAILURE. DEALER SAID THIS IS A KNOWN FAILURE ITEM SO MUCH SO THAT PARTS ARE ON BACKORDER NATION WIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288236December 10, 2019
ELECTRICAL SYSTEM
THE AIR CONDITIONING IN MY 2017 YUKON XL STOPPED BLOWING COLD AIR. THERE IS A KNOWN ISSUE WITH GMC CONDENSERS. I BROUGHT MY YUKON TO THE DEALERSHIP AND WAS TOLD THAT INDEED IT WAS THE CONDENSER WHICH CAUSED REFRIGERANT TO LEAK. HOWEVER, IT WAS NOT COVERED UNDER THE SPECIAL COVERAGE ADJUSTMENT 17336 AS MY VIN # WAS NOT INCLUDED FOR SOME REASON. SAME PROBLEM, BUT I HAVE TO PAY FOR THIS OUT OF MY POCKET - $1200. I LIVE IN THE DEEP SOUTH, HAVE SMALL CHILDREN, AND CANNOT GO WITHOUT AC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287604December 7, 2019
SERVICE BRAKES, ENGINE, SUSPENSION
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282987November 30, 2019
POWER TRAIN
DRIVING MY VEHICLE IN WINTER WEATHER CONDITIONS, IN AUTOMATIC 4 WHEEL DRIVE OPTION. I TURNED THE CORNER BY MY HOUSE ON A CITY STREET GOING NO MORE THAN 7 MPH. I WAS TAPPING THE BRAKE AS I TURNED. I'M NOT SURE WHAT REALLY HAPPENED AS I WAS BRAKING (THE BRAKES SEEMED WEIRD; KIND OF LIKE ABS), BUT MY VEHICLE SLID AND HIT THE CURB ON THE STREET I WAS TURNING IN. THIS IS KITTY CORNER FROM MY HOUSE. MY RIGHT REAR TIRE DROVE UP ONTO THE CURB AND HALF WAY ONTO THE SIDEWALK, BEFORE GOING BACK OFF. I DROVE RIGHT INTO MY GARAGE FROM THERE AND THE VEHICLE WAS MAKING A WEIRD NOISE. MY WHOLE TIRE/WHEEL WAS BENT AT AN ANGLE WITH THE BOTTOM GOING INWARD. THE TIRE AND WHEEL DID NOT HAVE ANY DAMAGE. THERE WERE SCRAPES ON THE HUB CAP. WE TOOK THE TIRE OFF AND SAW THAT THE HALF SHAFT HAD SNAPPED RIGHT IN HALF. AFTER LOOKING AT THIS, THERE WAS BUBBLING AROUND IT. IT SEEMS THAT THE WAY THIS WAS MANUFACTURED IS NOT IN ANYWAY SAFE. THANKFULLY, I WAS RIGHT BY MY HOUSE. IF I HAD BEEN GOING ANY FASTER IN WINTER WEATHER CONDITIONS, WHO KNOWS WHAT COULD HAVE HAPPENED IF I SLID INTO SOMETHING ELSE GOING FASTER. I AM GLAD MY WIFE AND KIDS WERE NOT IN THE VEHICLE. I WOULD THINK THIS WOULD BE COVERED IN THE POWERTRAIN WARRANTY; 5-YEAR/60,000. ONE PERSON WITH GM STATED IT WAS INCLUDED WITH THE 3-YEAR/36,000 OPTION. OUR MILEAGE IS BARELY OVER AT 36,352. THE DEALERSHIP I TOOK IT TO, STATED THEY WILL NOT BUDGE OVER 36,000 MILES. I BELIEVE THIS IS A HUGE SAFETY ISSUE AND THAT IT SHOULD BE COVERED NO MATTER WHAT! THIS SHOULDN'T HAVE HAPPENED WHEN THERE WAS NO DAMAGE AT ALL TO THE TIRE. HOW COULD SOMETHING LIKE THIS JUST SNAP IN HALF? IT JUST DOESN'T SEEM RIGHT! THIS VEHICLE WAS EXPENSIVE AND APPARENTLY BUILT VERY CHEAP!!! WE JUST HAD A RECALL FIXED TOO! WE HAVE ONLY PAID TO GET IT TOWED TO THE NEAREST DEALERSHIP, WHICH IS IN THE NEXT TOWN OVER ABOUT 15 MILES AWAY. MY PICS ARE MORE THAN 5MB. THEY ARE 7+MB.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11280692November 17, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION WENT OUT AT 88K MILES. MY SISTER IN LAW ALSO HAS A 2017 BOUGHT FROM ANOTHER STATE AND IT WENT OUT AT 79K MILES A WEEK AFTER MINE. PASSENGER SIDE TAIL LIGHT WORKS IF YOU PUSH ON IT THEN RANDOMLY GOES OUT (WIRING/ELECTRICAL ISSUE). OF COURSE THE DRIVERS SIDE TAIL LIGHT IS THE ONLY ONE ON RECALL. CRUISE CONTROL SET ITSELF AT OVER 100MPH AND RAPIDLY ACCELERATED UNTIL I HIT THE BRAKES. I RECEIVED A RECALL FOR THE BREAKING SYSTEM SPECIFICALLY FOR MY VIN NUMBER THAT NEEDS TO BE FIXED NOW THAT MY TRANSMISSION IS COMPLETE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278102November 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC YUKON XL. WHEN ATTEMPTING TO ENGAGE IN REVERSE OR DRIVE, THE VEHICLE HESITATED. THERE WAS ALSO A VIBRATION UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270660October 24, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2017 GMC YUKON XL. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO MARVIN K BROWN AUTO CENTER (LOCATED AT 1441 CAMINO DEL RIO S, SAN DIEGO, CA, 619-272-6867) WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHTS NEEDED TO BE REPLACED. HOWEVER, DUE TO THE COMMONALITY OF THE FAILURE, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Yukon XL