GMC Yukon XL Complaints (2015)

308 consumer complaints on file.

#11434987September 30, 2021
SERVICE BRAKES
I was dropping my daughter off at school in the car line. I was at low speed trying to brake and with the brake all the way down couldn't stop immediately. I was able to stop but then went to go again and when tried to stop again, couldn't and hit the car in front of me. It was making a sound while trying to brake but wouldn't engage my brakes. Luckily it didn't leave any damage and the other driver said it was OK and accepted my apology as my brakes were not working correctly.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11432765September 13, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Driver side brake lights don't work again. This will be the 3rd time that I know of that this piece of equipment has been changed out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430313August 24, 2021
FUEL/PROPULSION SYSTEM
Fuel injector is direct injection into cylinder. Excess carbon build-up is endemic with this design causing power loss/decrease, knocking, and potentially increased emissions. Safety factor is loss/decrease of engine power when needed for safe highway driving. This problem is noted in GM literature and technical bulletins. The Malfunction Indicator Light (MIL), also know as the Check Engine Light, illuminated and provided generic malfunction codes via the OBD. Cylinder #7 fuel injector removed and replaced, mechanic inspected the used injector. Heavy carbon build-up noted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426400July 25, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, SERVICE BRAKES
LED Brake Lights fail due to design error typically on both side of the vehicle. I have found multiple reports of a failure on a circuit board that was poorly designed. A copper tracing is very narrow and fractures due to vibration resulting in Brake Light failure. Because the entire module must be replaced the repair costs $800-$900 per side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426050July 22, 2021
EXTERIOR LIGHTING
Tail lights are not functioning properly. N182180270 was issued due to very common issue but no recall. The special adjustment only covers up to 72,000 miles. I now have 106,000 so not covered? Serious safety issue if brake lights are malfunctioning and GM aware of issue. If technician checking lights and they are intermittently working, then I drive away from dealer and they intermittently no longer work, that is a serious safety issue and a recall should happen. I took my vehicle in for an oil change and on the drive to have serviced I was told by my wife driving behind me that the right rear brake light wasn’t working. I asked tech to check. Technician confirmed but states left isn’t working either. Yet on drive to drop the vehicle for oil change the left was working. And we have a time stamped photo as proof(attached). I had someone tell me right rear brake light was out a couple of years ago but when I had it checked, all were on. So when are they working? When are they not working? And that is why a recall should be issued. correct a faulty design. These aren’t an easy fix of replacing a bulb. The whole unit has to be replaced at $700+ each. How many people are out there driving with these intermittent brake lights? We periodically check our lights to ensure working. But if these lights are on/off intermittently, that does very little good. Scary!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424204July 10, 2021
ELECTRICAL SYSTEM
LED brake light on drivers side fails to illuminate (noticed first at about 72,700 miles). Upon further research, this appears to be a recurring issue with 2015-2016 Yukon and Yukon XL vehicles. The LED taillight assembly is a sealed housing and the individual brake light bulbs are not replaceable. There appears to be a design defect that is causing premature failures of these assemblies, which results in a safety hazard because the driver does not receive any notification that the brake lights have failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416592May 14, 2021
EXTERIOR LIGHTING
THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT WAS ALERTED BY HER HUSBAND WHO WAS DRIVING BEHIND THE VEHICLE, THAT THE REAR TAIL LIGHTS WERE INOPERABLE. THE CONTACT WAS ALSO ALERTED BY OTHER DRIVERS THAT THE REAR TAIL LIGHTS WERE NOT FUNCTIONING AS NEEDED. THE VEHICLE WAS TAKEN TO SIERRA BLANCA MOTOR CO. (304 US-70, RUIDOSO, NM 88345, (855) 707-6474) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE TECHNICIAN ALSO INSPECTED THE LIGHTS AND STATED IN THE DIAGNOSTIC REPORT THAT ALL LIGHTS WERE WORKING AT THE TIME OF INSPECTION. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR THE FAILURE HOWEVER, THE SECOND DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT THEN HAD HER FRIEND, WHO WAS A RETIRED AUTHORIZED GMC TECHNICIAN, INSPECTED THE TAILLIGHTS AND DUPLICATED THE FAILURE. THE VEHICLE WAS THEN TAKEN BACK TO SIERRA BLANCA MOTOR CO. HOWEVER, THE SERVICE ADVISOR INSPECTED THE TAIL LIGHTS BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CHECK WITH THE DEALER TO SEE IF THEY COULD ASSIST WITH THE FAILURE. THE MANUFACTURER LATER INFORMED THE CONTACT THAT THEY WOULD OFFER A 25% DISCOUNT FOR EACH LIGHT TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,835.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405379March 29, 2021
SERVICE BRAKES
ISSUE WHEN BRAKING. LOTS OF FORCE NEEDED AT TIMES TO STOP.SEEMS TO OCCUR MORE AT SLOWER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400142March 10, 2021
ELECTRICAL SYSTEM
REAR PASSENGER BRAKE LIGHT FAILURE.. KNOWN ISSUE THAT HAS BEEN NEGLECTED BY GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395903February 12, 2021
STRUCTURE:BODY, WHEELS, UNKNOWN OR OTHER
WHEN DRIVING BETWEEN 40-70 MILES AN HOUR. I FEEL A VIBRATION SOMEWHERE IN THE VEHICLE. THE VIBRATION FEELS LIKE U ARE ROLLING OVER RUMBLE STRIPS. THIS HAPPENS TIME AND TIME AGAIN ON THE HIGHWAY, WHILE IN MOTION ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395506February 10, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE AIR IN OUR 2015 YUKON HAS WENT OUT AND IS CONSTANTLY BLOWING WARM AIR. ITWILL NOT HOLD FREON. THE TEMPS IN LAS VEGAS GET INTO THE TRIPLE DIGITS. MY 78 YEAR MOTHER CONSTANTLY USES THE VEHICLE TO GET PLACES. I HAVE RESEARCHED THE PROBLEM AND SEEMS TO BE A CONSTANT PROBLEM WITH THE DESIGN OF THE AC CONDENSER AND HOSE DESIGN. WE HAVE BEEN SMELLING FREON FOR SOME TIME SO IT MUST HAVE BEEN SLOWLY LEAKING OUT. THIS SHOULD BE A RECALL PROBLEM SINCE SO MANY PEOPLE HAVE HAD THE SAME PROBLEM AND IS DEFINITELY A SAFETY PROBLEM HERE IN DESERT. THE PROBLEM IS CONSTANT, IN MOTION OR SITTING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395460February 9, 2021
EXTERIOR LIGHTING
REAR LED TAIL LIGHTS FAILING. 1 HAS BEEN REPLACED ALREADY, SECOND, OPPOSITE SIDE IS NOW FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394399February 3, 2021
POWER TRAIN
MY 2015 YUKON XL SLT TRANSMISSION DEVELOPED A STUTTER WHILE GOING ALONG ACCELERATING BUT WOULD GO AWAY AS YOU DRIVE. UNFORTUNATELY THIS CAME TO AN ABRUPT END THIS PAST JANUARY WHEN I JUMPED IN IT AND WENT ABOUT 50 FEET AND THE VEHICLE SOUNDED LIKE IT WAS IN NEUTRAL AND I COULDN'T GO ANYWHERE WITHOUT CUTTING IT OFF AND STARTING OVER WHICH ONLY CAUSED THE PROCESS TO REPEAT.. I HAD MY MECHANIC TOW IT TO THEIR SHOP AND DIAGNOSE THE PROBLEM. THE TOLD ME THE TRANSMISSION WAS MALFUNCTIONING. I HAD A SECOND OPINION FROM THE DEALERSHIP I BOUGHT IT FROM AND THE CONCLUSION WAS THE SAME. THE VEHICLE HAD 162K ON IT AND I WAS EXPECTING IT TO MATCH WHAT MY PREVIOUS YUKON REACHED AND WAS STILL GOING. OVER $4K LATER WITH NEW TRANSMISSION, I'M KEEPING MY FINGERS CROSSED. THIS SHOULDN'T HAVE HAPPENED THIS SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389210January 21, 2021
EXTERIOR LIGHTING
PASSENGER REAR BRAKE LIGHT IS OUT. ALL LED LIGHTS WILL NOT LIGHT UP WITH RUNNING LIGHTS ON OR THE BRAKE DEPRESSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386648January 5, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
REAR LIFTGATE WILL NOT OPEN. REPLACED LIFTGATE CONTROL MODULE AND STILL WILL NOT WORK. MECHANIC SAYS IT IS NOW BODY CONTROL MODULE. LIGHTS STAY ON INSIDE VEHICLE AT ALL TIMES AND HORN IS DISABLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378243December 7, 2020
SERVICE BRAKES
THE BRAKES FAILED IN MY CAR CAUSING A REAR COLLISION WITH AN OBJECT IN MY DRIVEWAY. AFTER INSPECTION FROM A CERTIFIED GMC DEALERSHIP, THE BRAKE FAILURE WAS NOT CAUSED BY SERVICE NEGLECT OR AGE OF BRAKES, IT WAS DUE TO THE VACCUM PUMP FAILURE TO PROVIDE PRESSURE. THIS IS THE SECOND TIME IN TWO YEARS THIS PART HAS CAUSED MY BRAKES TO FAIL. THE DEALERSHIP REPLACED THE PART AT NO COST THOUGH THERE IS NOT FORMAL RECALL ON THIS PART. BOTH TIMES THIS PART FAILED THE CAR WAS IN MOTION. THE FIRST TIME IT WAS TOWED OUT OF A CITY TO BE REPAIRED AS IT WAS DANGERSOUS TO DRIVE AND THE SECOND TIME THE FAILURE CAUSED THE VEHICLE TO COLLIDE WITH A LARGE DUMPSTER IN MY DRIVEWAY CAUSING EXTENSIVE DAMAGE TO THE REAR PASSENGER SIDE OF THE CAR. THANKFULLY THERE WAS NOT PHYSICAL DAMAGE TO ANY PERSONS IN EITHER OF THESE TWO INCIDENTS WHICH BOTH WERE NO FAULT OF THE DRIVER OR OWNER OF THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11377975December 4, 2020
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
WHILE DRIVING ON HIGHWAY INSTITUTE STEERING POWER AND COULD BARELY CONTROL THE STEERING WHEEL WHILE POWER ASSIST WARNING, STABILIZE,AIRBAG LIGHT AND PASSENGER WINDOWS WOULDN'T GO UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373489November 6, 2020
SERVICE BRAKES
THE BRAKES ON MY 2015 GMC YUKON SUDDENLY BECAME EXTREMELY DIFFICULT TO OPERATE WITH VERY HARD BRAKE PEDAL AND INCREASED STOPPING DISTANCE. I WAS ABLE TO BRING THE VEHICLE TO THE DEALER FOR SERVICE. THEY INFORMED ME THAT THERE WAS NO OUTPUT FROM THE ENGINE VACUUM PUMP TO THE BRAKE BOOSTER AND IT WOULD BE ADDRESSED UNDER A SPECIAL COVERAGE WARRANTY FROM GM REPAIRED. HOWEVER, AFTER FIXING THE COVERED PART OF THE VACUUM PUMP ASSEMBLY, THEY INDICATED THAT THE PROBLEM WAS STILL PREVALENT AND DETERMINED THEY ALSO NEEDED TO REPLACE THE BRAKE BOOSTER THAT WAS ALSO AT FAULT. THE BRAKE BOOSTER WAS NOT COVERED UNDER THE SPECIAL COVERAGE AND RESULTED IN A SIGNIFICANT CHARGE. IT SEEMS THAT THE BRAKING SYSTEM ISSUES ARE RELATED AND NEEDS TO BE LOOKED INTO FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364086October 13, 2020
EXTERIOR LIGHTING
REAR BRAKE/TAILLIGHT ASSEMBLY NOT WORKING CONSISTENTLY IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363991October 12, 2020
ELECTRICAL SYSTEM
TAIL LIGHT/BREAK LIGHT WENT OUT FOR 2ND TIME. YOU CANNOT JUST PURCHASE A NEW TAIL LIGHT. THE DEALER STATES YOU HAVE TO PURCHASE A NEW TAIL LIGHT. THE DEALER WANTS $800 DOLLARS TO A NEW TAILLIGHT POD TO MAKE THE CAR SAFE AGAIN. CALLING GMC YOU NEED TO SPEND $100 DOLLARS FOR A DIAGNOSIS IN ORDER TO BE CONSIDERED FOR ASSISTANCE FROM GM WITH NO PROMISE OF ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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