GMC Yukon XL Complaints (2009)

34 consumer complaints on file.

#10863388May 5, 2016
AIR BAGS
DASH IS CRACKED BESIDE PASSENGER AIRBAG. GM STATED THAT NOBODY HAS DIED YET, SO THEY WILL NOT ISSUE A RECALL. THE DASH IS BRITTLE AND CRACKING MORE EVERY DAY. WHEN THE AIRBAG DEPLOYS, I AM TERRIFIED THAT DASH SHRAPNEL WILL BE THROWN INTO MY CHILDREN'S FACES. THE CRACK OCCURRED OVERNIGHT, WHEN THE CAR WAS GARAGE KEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817749January 4, 2016
AIR BAGS
CRACK IN DASH BESIDE PASSENGER SIDE AIR BAG. CRACK SEEMED TO APPEAR OVERNIGHT WITH NO TRAUMA TO THE DASH AT ALL. VEHICLE HAS BEEN GARAGE KEPT. I AM VERY CONCERNED THAT IN THE EVENT THAT THE AIRBAG DEPLOYS, SHRAPNEL FROM THE CRACKED DASH WILL BE THROWN INTO MY PASSENGERS' FACES CAUSING SERIOUS INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810676December 16, 2015
AIR BAGS, UNKNOWN OR OTHER
2009 GMC YUKON XL, 61000 MILES. DASH AROUND THE AIRBAG AND ALL OVER THE INSTRUMENT CLUSTER HAS CRACKED IN MULTIPLE PLACES. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND HAS NEVER BEEN DRIVEN OFF ROAD. IT HAS ALWAYS BEEN GARAGED. THIS IS A VERY COMMON PROBLEM WITH CHEVY/GMC TRUCKS. IF THE AIRBAG DEPLOYS THERE IS A VERY GOOD CHANCE THAT PIECES OF THE DASH WILL POSE A SIGNIFICANT HAZARD TO THE VEHICLE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762652September 9, 2015
AIR BAGS
CRACK DASHBOARD *TR AROUND AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676790January 20, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT STATED THAT THE DASHBOARD CRACKED ABOVE THE PASSENGER SIDE AIR BAG AND THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662106December 3, 2014
STRUCTURE, AIR BAGS
NOTICED HUGE CRACK IN DASH FOR NO APPARENT REASON. COMMON ISSUE ON 2007-2013 VEHICLES I'M FINDING OUT. CONCERNED WITH DANGER OF PLASTIC SHARDS CAUSING SERIOUS INJURY IF AIRBAGS ARE DEPLOYED. VEHICLE HAD NEVER BEEN IN ACCIDENT AND HAS LOW MILAGE AND KEPT UP WELL. GM HAS OFFERED LITTLE HELP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606184June 26, 2014
AIR BAGS
DASH CRACKED ON THE TOP RIGHT CORNER OF THE PASSENGER SIDE AIR BAG. POSSIBLE SAFETY ISSUE OF AIRBAG NOT BEING HELD IN PROPERLY NOW, OR SHARP CORNER OF CRACKED DASH CUTTING PASSENGER IN THE EVENT OF A POSSIBLE AIRBAG DEPLOYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520834June 20, 2013
STRUCTURE:BODY:DOOR
THE CHROME DOOR HANDLES IN THE SUV ARE PEALING AND THE MATERIAL WILL CUT YOUR HAND. BOTH MY WIFE AND I HAVE RECEIVED CUTS FROM THESE HANDLES. FROM READING ON LINE IT APPEARS THAT THIS A PROBLEM WITH A LOT OF THE GM SUVS'. I READ THAT YOU STARTED LOOKING INTO THIS BUT I CAN'T FIND WHERE THERE WAS ANY CONCLUSION. THE DEALER IS HAPPY TO REPLACE THESE IF I AM WILLING TO PAY FOR IT, BUT WILL NO GUARANTEE THAT THE NEW ONES WON'T HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10496550February 5, 2013
STRUCTURE
CRACK DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440614December 20, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MY 2009 GMC YUKON XL HAS HAD MULTIPLE ISSUES WITH THE "REDUCED POWER" MESSAGE. NOT ONLY IS THIS AFFECTING THE DRIVEABILITY OF OUR VEHICLE BUT ALSO THE SAFETY OF MY FAMILY SINCE THIS IS OUR FAMILY CAR AND MY WIFE USUALLY IS DRIVING IT WITH OUT FOUR CHILDREN IN IT. IT ALL STARTED IN AUGUST WHEN THE REDUCED POWER MESSAGE CAME ON FOR MY WIFE WITH SERVICE STABILITRAC AND TRACTION CONTROL, WHILE SHE WAS DRIVING OUR KIDS TO SCHOOL. THE DEALER SAID IT WAS "RODENT DAMAGE" TO THE THROTTLE BODY WIRING AND REPLACED THE CONNECTOR. ABOUT A MONTH LATER THE SAME EXACT THING HAPPENED WHEN SHE WAS GOING HOME FROM THE KIDS SCHOOL. THE CODE THAT WAS SCANNED WAS P0335 CRANKSHAFT POSITION SENSOR FAILURE. THE CRANKSHAFT POSITION SENSOR WAS UNPLUGGED AND RESEATED AND THE LIGHTS WENT AWAY. ON 10/6 THE LIGHTS AND REDUCED POWER MESSAGE CAME BACK ON, TOO THE VEHICLE TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ISSUES "NO DEFECT FOUND" TAC CASE # [XXX]. THIS HAS BEEN AN ONGOING ISSUE AND WITH THE CHANCE OF MY WIFE AND KIDS BEING STRANDED IN THE MIDDLE OF NO WHERE OR BROKE DOWN ON THE SIDE OF THE ROAD IS NOT SOMETHING THAT I WANT FROM A CAR THAT IS STILL UNDER WARRANTY! NOT ONLY IS THIS CAR DANGEROUS BUT ALSO A HEADACHE! I CALLED GM CUSTOMER SERVICE AND THE REGIONAL REPRESENTATIVE TOLD ME THAT IF THE CAR IS NOT DOING ANYTHING RIGHT NOW THEN THERE IS NOTHING THEY CAN DO FOR ME. I KNOW THAT OTHER PEOPLE HAVE THIS PROBLEM AS WELL, I JUST WANT EVERYONE TO KNOW AND HOPEFULLY SOMEONE CAN GET THIS FIXED! *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420941August 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 YUKON XL HAS DIED 3 TIMES WHILE DRIVING. ONCE WAS IN REVERSE. THERE IS NO WARNING. I'VE TAKEN IT TO THE DEALERSHIP, THEY COULDN'T "REPRODUCE" THE PROBLEM SO NOTHING WRONG WAS DETERMINED. THE ONLY THING THAT QUITS IS THE ENGINE (WHICH TAKES OUT THE POWER STEERING SO I CANNOT CONTROL THE TRUCK FOR LONG AND NOT AT ALL IN A TURN); THE AIR AND RADIO/DVD PLAYER STAY ON, THE LIGHTS (IN - ON DASHBOARD AND OUTSIDE) STAY ON AND NO CHECK ENGINE LIGHT OR ANY LIGHT THAT SHOWS A PROBLEM COMES ON. THE FIRST OCCURRENCE WAS IN AUGUST OF 2010, I WAS IN MID TURN, WITH MY 4 CHILDREN IN THE TRUCK WHEN I SUDDENLY COULDN'T COMPLETE THE TURN. IT DIED IN THE MIDDLE OF THE STREET. I COULDN'T TURN THE WHEEL OR APPLY PRESSURE TO THE BRAKE. I PUT IT IN PARK, TURNED THE KEY TO OFF, REMOVED THE KEY, REPLACED IT AND RESTARTED THE ENGINE (WHICH STARTED IMMEDIATELY). ONSTAR COULDN'T DETECT ANYTHING AND THE DEALERSHIP COULDN'T GET IT TO "REPRODUCE" SO NOTHING WAS FIXED. IN THE PAST SEVERAL WEEKS (JULY/AUGUST 2011) IT HAS HAPPENED 2 MORE TIMES, ONCE WHILE REVERSING (STRAIGHT) AND THE OTHER WHILE AGAIN TURNING INTO A PARKING LOT - THIS ALMOST RESULTED IN AN ACCIDENT. BOTH TURNS WERE RIGHT TURNS. THE VEHICLE IS BEING INSPECTED, AGAIN, BY THE DEALERSHIP WITH THE SAME OUTLOOK; IF IT CANNOT BE REPRODUCED, THERE IS NOTHING THEY CAN DO. THE TRANSMISSION SLIPS ALSO BUT THE DEALERSHIP SAYS THEY'RE NOT RELATED. THERE ARE SEVERAL INCIDENTS SIMILAR TO THIS ONLINE, AS FAR AS I CAN TELL, NONE HAVE BEEN RESOLVED. THIS IS A VERY DANGEROUS SITUATION THAT WILL SURELY END UP IN AN ACCIDENT EVENTUALLY. THE FIRST INCIDENT WAS AT (ABOUT) 14,500 MILES AND LAST 2 WERE BETWEEN 35,000 AND 38,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372627December 28, 2010
FUEL SYSTEM, OTHER, TRACTION CONTROL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING FROM GA TO LA ON CHRISTMAS EVE, MY YUKON XL WENT INTO REDUCED ENGINE POWER AND LOST TRACTION CONTROL AND ANTILOCK BRAKES. THE CAR ALMOST INSTANTLY DROPPED FROM 72MPH TO 45MPH AND THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS CAME ON. I WAS ADVISED BY ONSTAR TO PULL THE CAR OVER AND TURN IT OFF FOR A FEW MINUTES. WHEN I STARTED IT AGAIN, POWER WAS RESTORED, BUT THE CHECK ENGINE WARNING LIGHT REMAINED. I WAS ADVISED THAT THE CAR WOULD PROBABLY DO THE SAME THING AND THAT I SHOULD HAVE IT SERVICED IMMEDIATELY, ON THE NEXT BUSINESS DAY, WHICH WAS MONDAY DECEMBER 27TH. WHILE DRIVING TO A DESTINATION ABOUT 30 MILES AWAY ON SUNDAY, THE CAR WENT INTO REDUCED POWER AGAIN AND THE WARNING LIGHTS RETURNED. THIS TIME TURNING THE ENGINE OFF FOR A FEW MINUTES DID NOT HELP AND POWER REDUCTION REMAINED. I TOOK THE CAR IN FOR SERVICE FIRST THING MONDAY MORNING AND WAS TOLD THAT THE THROTTLE BODY ASSEMBLY WAS BAD AND HAD TO BE REPLACED, BUT THAT THE PART WAS BACKORDERED AT THE FACTORY, SO MY VEHICLE COULD NOT BE REPAIRED. I CALLED MY DEALER IN GA TO SEE IF THEY HAD THE PART, BUT THEY ALSO HAD TWO ON BACKORDER FOR TWO OTHER CUSTOMERS. AS A RESULT, MY VEHICLE, WHICH IS ONLY A YEAR OLD AND UNDER WARRANTY, CANNOT BE REPAIRED AND IS UNSAFE TO DRIVE ON THE HIGHWAYS. THE SUDDEN LOSS OF POWER COULD CAUSE AN ACCIDENT. AFTER CHECKING ONLINE COMPLAINTS ABOUT THIS ISSUE, I DISCOVERED THAT MANY PEOPLE DRIVING GM VEHICLES ARE EXPERIENCING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347089August 3, 2010
STEERING
TL* THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ATTEMPTING A LEFT TURN WHEN THE STEERING COLUMN COMPLETELY LOCKED AND THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL AT ALL. THE CONTACT TURNED OFF THE ENGINE AND THE KEYS WERE REMOVED FROM THE IGNITION. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317109March 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ISSUES ESPECIALLY IN DOWNSHIFTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Yukon XL