GMC Yukon XL Complaints (2015)

308 consumer complaints on file.

#11154415November 28, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WE PURCHASED THIS VEHICLE ON 11.21.18 AND THE BRAKE LIGHTS INTERMITTENTLY DON'T WORK. THEY WERE WORKING AT THE TIME WE DROVE IT OFF THE LOT. THE BULBS WERE TESTED BY OUR MECHANIC AND HE STATED THAT THE GMC YUKON OF THIS YEAR ARE KNOWN TO HAVE MAJOR PROBLEMS WITH THE BRAKE LIGHT HOUSING UNITS ON THE REAR OF THE VEHICLE. THE ELECTRICAL BOARD ASSOCIATED WITH IT HAS ISSUES THE MECHANIC STATED. I REVIEWED MANY POST ONLINE AND WONDER WHY THIS ISN'T A REQUIRED RECALL. TO ME THIS IS A MAJOR SAFETY CONCERN AND WE BOUGHT THIS VEHICLE TO TRANSPORT MY KIDS AND WIFE. I'D LIKE THIS TO BE CONSIDERED A RECALL IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153937November 26, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. WHILE DRIVING 5 MPH AND LOW SPEEDS, THE BRAKES SEIZED. WHEN DRIVING AT HIGHER SPEEDS, THE BRAKES PERFORMED PROPERLY. THE CONTACT WOULD HAVE TO PLACE THE VEHICLE IN NEUTRAL AND REV THE ENGINE FOR THE BRAKES TO WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SEILVEIRA BUICK GMC (985 HEALDSBURG AVE, HEALDSBURG, CA 95448, (866) 572-7256) WHERE IT WAS DIAGNOSED THAT A NEW VACUUM PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153635November 25, 2018
SERVICE BRAKES
WHILE IN MOTION THE BRAKES WENT OUT COMPLETELY IN JULY 2015. THEN WHILE DRIVING DOWN THE INTERSTATE AT 75 MPH THE BRAKES WENT OUT COMPLETELY IN 2018. BOTH TIMES I WAS CHARGED A DEDUCTIBLE. BOTH TIMES THE COMPLETE BRAKE SYSTEM WAS COMPLETELY REPLACED BY A DEALERSHIP. AFTER THE SECOND INCIDENT I CONTACTED GMC. AFTER NUMEROUS PHONE CALLS THE OFFERED ME $2000 TOWARDS A NEW VEHICLE. I WAS VERY UPSET WITH THEM AND THREATENED TO GET A LAWYER IF I WAS HURT IN THIS VEHICLE OR HURT OTHERS IN THE FUTURE. IT WAS A TERRIFYING EXPERIENCE AND I FELT LIKE I DESERVED MORE. THEY WOULDN'T EVEN PAY FOR THE RENT A CAR I HAD TO USE ON MY VACATION WHILE THE BRAKE SYSTEM WAS REPLACED. I PAID $70,0000 FOR THIS CAR, BUT DON'T WANT TO FEAR LOOSING BRAKES EVER AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153330November 23, 2018
SERVICE BRAKES
WHILE OPERATING THE VEHICLE AND ATTEMPTING A STOP THE BRAKING BECAME POOR AND I HAD TO DEPRESS THE BRAKE PEDAL AS HARD AS I COULD. HOWEVER, EVEN AFTER THAT THE VEHICLE DID NOT STOP RIGHT AWAY AND TOOK MORE DISTANCE TO COME TO A FULL STOP. THE BRAKE FELT "SOFT" AND NOT LIKE IT USUALLY DOES. INTERESTINGLY...THE BRAKE WOULD SEEM TO WORK AGAIN IMMEDIATELY AFTER THE INCIDENT. I'VE HAD PROBABLY 3 OR 4 INCIDENTS, OVER THE PAST YEAR, WHERE THIS HAS HAPPENED. NONE OF THE INCIDENTS HAVE RESULTED IN ANY TRAFFIC INCIDENTS, BUT ALL HAVE REQUIRED MORE STOPPING DISTANCE THAN NORMAL. ALL OF THE INCIDENTS HAVE TYPICALLY OCCURRED AT LOWER SPEEDS (LESS THAN 40 MPH).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152958November 20, 2018
SERVICE BRAKES
WHEN MOVING IN A PARKING SPOT THE BRAKE PEDAL BECAME HARD AS IF IT LOST POWER BRAKES, BUT THEN RETURNED. A FEW DAYS LATER ON THE FREEWAY TRAFFIC STOPPED IN FRONT OF US AND IT HAPPENED AGAIN. THIS CAUSED US TO NEED TO SWERVE TO AVOID CAUSING AN ACCIDENT UNTIL WE WERE ABLE TO COME TO A STOP. AFTER SEVERAL MILES THE POWER BRAKES HAVE NOT RETURNED. THERE IS OIL IN THE VACUUM LINE AT THE BOOSTER AND GAS MILEAGE YA BEEN POOR THE PAST FEW WEEKS PRIOR TO THIS. IT ALL POINTS TO A FAULTY VACUUM PUMP. 121,000 MILES ON THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151448November 14, 2018
UNKNOWN OR OTHER
AS I WAS DRIVING MY VEHICLE YESTERDAY AFTER IT WAS RAINING, THE DRIVER'S SIDE SUN VISOR LEAKED WATER. I WAS TOLD BY MY GMC DEALERSHIP THAT THE VISOR IS LEAKING DUE TO THE ANTENNA ON THE TOP OF MY VEHICLE. (I DO NOT HAVE A SUN ROOF) SO, MY HEADLINER IS WET AND THE ANTENNA NEEDS TO BE REPLACED. I WAS TOLD BY MY GMC DEALERSHIP (I WORK FOR THE FAMILY THAT OWNS THE DEALERSHIP) THAT THE ANTENNA IS NOT COVERED UNDER A RECALL. I DO NOT THINK I SHOULD HAVE TO PAY FOR A DEFECT IN MY ANTENNA! THE MANUFACTURER THAT MADE MY VEHICLE SHOULD PAY FOR THE REPLACEMENT OF THE ANTENNA NOT ME! IT IS NOT SOMETHING THAT I HAVE DONE TO THE VEHICLE. IT IS A DEFECT IN MANUFACTURING! I WOULD LIKE FOR GM TO PLACE A RECALL FOR THE ANTENNA TO BE REPAIRED FREE OF CHARGE. AGAIN, I WORK WITH THE GMC DEALERSHIP AND THEY HAVE HAD OTHER CUSTOMERS COME IN WITH THE SAME COMPLAINT! AGAIN, I SHOULD NOT HAVE TO PAY FOR THE REPLACEMENT OF THE ANTENNA OR FILE A CLAIM WITH MY WARRANTY COMPANY. THIS IS A DEFECT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144134October 30, 2018
EXTERIOR LIGHTING
REAR TAIL LIGHTS INTERMITTENTLY WORKING. PROBLEM OCCURS WHEN STATIONARY OR MOVING, CAN CHANGE FROM FUNCTIONING TO NOT FUNCTIONING AND BACK WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142834October 26, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 GMC YUKON XL. WHILE DRIVING 25 MPH, THE CONTACT SMELLED FUEL COMING FROM THE FUEL TANK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DID NOT NOTICE ANY LEAKS COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL TANK PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (RYAN GMC BUICK CADILLAC, 1111 20TH AVE SW, MINOT, ND 58701, (701) 864-3009) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT FOR A SECOND OPINION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA AND FILE A COMPLAINT BECAUSE THERE WERE NO RECALLS RELATED TO THE VIN. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142685October 25, 2018
SERVICE BRAKES
BRAKE VACUUM PUMP FAILED. WHILE TOWING A BOAT AND BACKING UP MY BRAKE PEDAL WENT HARD WHEN I PUSHED DOWN AND MY VEHICLE WOULD NOT STOP. I WAS ABLE TO STEER OUT OF DANGER AND EVENTUALLY COME TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141808October 22, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY PASSENGER FRONT LIGHT COVER IS ACQUIRING CONDENSATION WHICH MAKES THE LIGHTS GO OFF AND ON, AND MY DRIVER SIDE BRAKE LIGHT WORKS ONLY INTERMITTENTLY. MY INSURANCE OR WARRANTY WON'T COVER ANYTHING TO FIX THESE LIGHT ISSUES. THESE ISSUES STARTED ABOUT MAY 2018. WE WEREN'T IN A WRECK OR SUSTAINED ANY DAMAGES THAT WOULD HAVE LED TO THESE ISSUES. I HAVE TALKED TO TWO OTHER OWNERS OF THE SAME MAKE/MODEL/YEAR VEHICLE AND WE ALL HAVE SAFETY ISSUES THAT ARE NOT BEING RESOLVED BY GM VWARRANTIES. I WANT TO SEE GM ISSUE RECALLS AND ACCEPT COMPLETE FINANCIAL RESPONSIBILITY FOR REPAIRS. I WOULD ALSO LIKE TO SEE THE REAR LIGHTING SYSTEM REDESIGNED SO THE COMPONENTS ARE NOT DEPENDENT ON EACH OTHER. MY BRAKE LIGHT WENT OUT AND INSTEAD OF BEING ABLE TO REPLACE A BULB THE ENTIRE UNIT HAS TO BE REPLACED AT $1700.00 THAT WE JUST SIMPLY DO NOT HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140229October 14, 2018
ELECTRICAL SYSTEM
BOTH LED BRAKE LIGHTS FAULTY. REPLACED RH AND NEW PART IS ALSO NOT WORKING INTERMITTENTLY. LH DOES NOT INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133121October 3, 2018
EXTERIOR LIGHTING
BRAKE LIGHTS WORK INTERMITTENTLY. THE PROBLEM IS NOT WITH THE LED BUT WITH THE POOR QUALITY OF THE CONTROLLER BOARD. BOTH OF MY TAIL LIGHTS HAVE ENCOUNTERED THIS ISSUE IN THE LAST 4 MONTHS AND THEY ARE VERY EXPENSIVE TO REPLACE. THE PART ALONE IS OVER $ 900.00. I HAVE TALKED TO A COUPLE OF DEALERS ABOUT THIS AND THEY ARE A FREQUENT PROBLEM, AND ONE DEALER SPECIFIED THAT HE HAS SOLD 4 REPLACEMENT UNITS IN THE LAST 24 HOURS. THIS INDICATES THAT THE TAIL LIGHT ASSEMBLY IS VERY POOR QUALITY AND CAN BE A SAFETY HAZARD AS THERE IS NO WAY TO TELL THAT YOUR BRAKE LIGHT ISN'T WORKING UNLESS SOMEONE TELLS YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132957October 2, 2018
UNKNOWN OR OTHER
AC CONDENSER OUT AFTER 3 YEARS, BLOWS HOT AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130702September 21, 2018
EXTERIOR LIGHTING
ISSUES WITH BACK LED TAIL LAMPS NOT WORKING. I HAVE SEEN MANY ISSUES WITH PEOPLE HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130024September 17, 2018
EXTERIOR LIGHTING
MY DRIVERS SIDE TAIL LIGHT JUST WORKS INTERMITTENTLY WHEN I AM OUT ON THE ROAD DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129424September 13, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY RIGHT REAR TAIL LIGHT WORKS ON AND OFF FOR ABOUT A YEAR . I HAVE 41,000 MILES ON MY CAR AND NOW THE LEFT TAIL LIGHT GOES IN AND OUT ALSO SO I POTENTIALLY COULD HAVE TWO BRAKE LIGHTS OUT AT THE SAME TIME. I'VE SEEN SEVERAL OF THE SAME CAR IS ON THE ROAD WITH THE SAME PROBLEM GMC DENIES THE PROBLEM AND CHARGES $800 PER TAIL LIGHT TO FIX IT'S A HUGE SAFETY CONCERN AND I DON'T FEEL LIKE MY FAMILY IS SAFE AND I DON'T THINK WE SHOULD BE LIABLE FOR THEIR FAULTY LIGHT EQUIPMENT. THEY WON'T RECOGNIZE THEY ARE RESPONSIBLE FOR THE ISSUE IT'S COMPLETELY UNACCEPTABLE AND A HUGE SAFETY CONCERN. WHEN LOOKING UP THE PROBLEM ONLINE THERE ARE HUNDREDS OF PEOPLE WHO ARE HAVING THE SAME ISSUE WITH THE SAME MODEL CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129111September 12, 2018
EXTERIOR LIGHTING
LED TAILLIGHTS AND BRAKE LIGHTS WORK INTERMITTENTLY ON BOTH DRIVER AND PASSANGER SIDE. PROBLEM HAS BEEN LONG TERM AND APPEARS TO BE FAILING MORE FREQUENTLY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123998September 2, 2018
EXTERIOR LIGHTING
FRONT RIGHT LED DAYLIGHT LIGHT IS OUT. CAR IS OUT OF WARRANTY, AND PART IS APPROXIMATELY $750 TO REPLACE, VICE JUST A BULB SWAP. CAR HAS ABOUT 90K MILES ON IT. LED DAYLIGHT IS NOT ABLE TO BE REPAIRED. I BELIEVE IT'S REFERRED TO AS DRL. DEALERSHIP WILL NOT REPLACE IN WARRANTY, BECAUSE CAR IS OUT OF WARRANTY - AND REPLACEMENT FOR A LIGHT IS OVER $700....ABSOLUTELY UNACCEPTABLE AND UNSUSTAINABLE. ESPECIALLY SINCE THIS MODEL IS A 2015 MODEL. OVER THE LIFE OF THIS VEHICLE, HOW MANY TIMES AM I EXPECTED TO REPLACE A $750 LED HOUSING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123144August 28, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MULTIPLE COMPLAINTS HAVE BEEN FILLED WITH GMC ABOUT THEIR POOR BRAKE DESIGN ON THEIR 2015- 2019 YUKONS THE CIRCUIT BREAKS AND THE TAIL LIGHT ASSEMBLY QUITS WORKING. YUKON SAYS THEY HAVE NOT HEARD OF SUCH COMPLAINTS. AND WILL NOT RECALL THEIR POOR ASSEMBLY DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122286August 25, 2018
EXTERIOR LIGHTING
DRIVERS SIDE TAILLIGHT STOPPED WORKING. SIGNAL STILL OPERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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