GMC Terrain Complaints (2014)

297 consumer complaints on file.

#11094092May 16, 2018
VISIBILITY/WIPER
DRIVING IN RESIDENTIAL AREA WHILE HEAVY RAIN WAS PRESENT WIPERS STOPPED WORKING SUDDENLY AND STOPPED UP ON WINDSHIELD. I WAS UNABLE TO SEE AND HAD TO PULL OVER UNTIL RAIN CLEARED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096409May 16, 2018
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING 30 MPH, THE HORN FAILED TO WORK. THE DEALER (PENSKE CADILLAC OF SOUTH BAY, 18600 SOUTH HAWTHORNE BLVD, TORRANCE, CA 90504) DIAGNOSED THAT THE FUSE WAS BLOWN DUE TO A SHORT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,885.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092015May 5, 2018
UNKNOWN OR OTHER
I HAVE A 2014 GMC TERRAIN SLT THAT WHEN THE LIFT GATE IS OPENED IT GOES ALL THE WAY OPEN, DROPS CLOSED ABOUT 1/4 OF THE WAY AND THEN OPENS FULLY AGAIN, THEN WITH POWER CLOSES-SLAMS SHUT. THE FIRST TIME IT HAPPENED 3 DAYS AGO, IT HIT ME IN THE HEAD AND KNOCKED ME TO THE GROUND. I CALLED DEALER WHERE I PURCHASED IT FROM AND THE TECK THERE SAID THERE WERE NO NOTED PROBLEMS OR RECALLS FOR THE "TERRAIN" MODELS AND I SHOULD COME IN AND JUST HAVE BOTH THE LEFT SIDE ACTUATOR AND THE RIGHT SIDE GAS STRUT REPLACED. THIS INITIALLY HAPPENED IN MY DRIVEWAY WITH THE CAR IN PARK AND ENGINE OFF. HAS ALSO HAPPENED WITH THE CAR IN MY DRIVEWAY WITH ENGINE RUNNING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11091730May 4, 2018
ELECTRICAL SYSTEM
WHEN SHIFTING CAR FROM DRIVE TO PARK KEY WILL NOT TURN ALL THE WAY AND WILL NOT COME OUT IGNITION. HAVE TO DISCONNECT BATTERY FOR KEY TO COME OUT. IF LEAVE KEY IN IGNITION DASH BOARD LIGHTS STAYS ON AND BATTERY CHARGE WILL GO DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090453April 27, 2018
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE ABS INDICATOR REMAINED ILLUMINATED. LANCE BUICK GMC IN MANSFIELD, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088755April 17, 2018
VISIBILITY/WIPER
WHILE DRIVING VEHICLE IN HEAVY RAIN WIPERS STOPPED WORKING. SINCE RAIN WAS SO HEAVY IT WAS NOT SAFE TO DRIVE WITHOUT THE WIPERS. AFTER PULLING OVER TO SIDE OF ROAD THE VEHICLE WAS TOWED TO NEAREST DEALER WHERE THE WIPER MODULE WAS REPLACED DUE TO FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064328January 23, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLAMPS FAILED TO PROJECT FAR OR WIDE ENOUGH AHEAD TO DRIVE SAFELY. THE VEHICLE WAS TAKEN TO SHELOR MOTOR MILE (2257 ROANOKE ST, CHRISTIANSBURG, VA 24073, (540) 381-8417) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMPS PERFORMED AS INTENDED. THE HEADLAMP BULBS WERE REPLACED WITH BRIGHTER BULBS; HOWEVER, THE REPLACEMENT FAILED TO REMEDY THE ISSUE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 42,678.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064266January 22, 2018
POWER TRAIN, UNKNOWN OR OTHER
TAKATA RECALL WHEN DRIVING MY VEHICLE SAID OIL PRESSURE WAS LOW AND JUST SHUT OFF. LOST ALL OIL. MECHANIC SAID IT WAS AN ISSUE WITH THE PCV VALVE. THIS HAPPENED WHEN DRIVING AND HAPPENED FAST WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061632January 10, 2018
ENGINE
PLUGGED PVC ORIFICE IN INTAKE MANIFOLD. PVC ORIFICE WAS PLUGGED DUE TO COLD WEATHER AND WAS FILLED WITH ICE AND OTHER SLUDGE. THIS CAUSED PRESSURE TO BUILD AND BLOW THE REAR CRANKSHAFT MAIN BEARING SEAL. THIS CAUSED THE VEHICLE TO LOSE ALL OIL AND SUBSEQUENTLY STALL. ENGINE STALL OCCURRED WHILE VEHICLE WAS BEING DRIVEN AND WITHOUT ANY WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051184November 29, 2017
AIR BAGS
TL-CONTACT OWNS A 2014 GMC TERRAIN... INQUIRED ABOUT GENERAL RECALLS ON VEHICLE...CONTACT BOUGHT VEHICLE FROM USED CADILLAC DEALERSHIP...DEALERSHIP INFORMATION NOT COMING UP IN SYSTEM.. CONTACT STATED SHE BOUGHT VEHICLE USED IN CALIFORNIA.....AIRBAGS ARE TURNED OFF...CONTACT PAID FOR VEHICLE TO BE INSPECTED AFTER PURCHASE WAS TOLD AIRBAGS ARE TURNED OFF. CONTACT WAS GIVEN NUMBER TO FTC TO FILE COMPLAINT ABOUT DEALERSHIP... ... [XXX]...0 RECALLS ASSOCIATED WITH THIS VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045592November 13, 2017
ENGINE, POWER TRAIN
I JUST HIT 105K ON MY VEHICLE AND THE INTAKE CAMSHAFT POSITION TIMING IS CAUSING MY SUV TO SHUT OFF WHILE STOPPED. I WAS PULLED HALFWAY INTO A MAJOR HIGHWAY WHEN THE LIGHT TURNED GREEN I WENT TO TAKE OFF AND THE ENGINE DIED. I TRIED TO SEE IF THERE WAS MAYBE A RECALL BUT I DID NOT FIND ONE FOR MY VIN NUMBER. ANYONE ELSE'S CHECK ENGINE LIGHT COMING ON AND THROWING THIS CODE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044791November 9, 2017
VISIBILITY/WIPER
WIPER TRANSMISSION BALL SOCKET FAILURE. DRIVING IN HEAVY RAIN AND IT ALMOST CAUSED ME TO WRECK. THIS HAS BEEN RECALLED IN CANADA BUT NOT IN THE USA. IT IS THE SAME PART AND THE TERRAINS ARE ALL MADE IN CANADA....RIDICULOUS!!!1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042909November 3, 2017
AIR BAGS
ON NOV 03, 2017 AROUND 7:45AM, MY SON AND I GOT IN THE CAR TO DROP HIM OFF TO SCHOOL WHEN WE BARELY LEFT OUR HOUSE MAYBE 5 HOUSES AWAY WHEN ALL SUDDEN THE NOISE SERVICE AIRBAG LIGHT WENT ON MY DASHBOARD. I TOOK SOME PICTURES AND TURN THE ENGINE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035384October 21, 2017
FUEL/PROPULSION SYSTEM
THE FUEL PUMP NOZZLE DOESN'T STAY CONNECTED TO THE VEHICLE DURING REFUELING. FUEL SPILLS ON THE GROUND OR ON YOUR PERSON AND RISK OF SPARK WHEN THE PUMP NOZZLE HITS THE GROUND IN A PUDDLE OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030472September 29, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 45 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND WAIT UNTIL THE RAIN STOPPED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIPER/WASHER TRANSMISSION ARM WAS FRACTURED AND NEEDED REPLACEMENT. THE CONTACT DROVE THE VEHICLE TO AN UNKNOWN LOCAL CHEVROLET/GMC DEALER LOCATED IN THELMA, TEXAS, BUT IT WAS NOT DIAGNOSED BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022159September 7, 2017
VISIBILITY/WIPER
DRIVING OUT OF STATE ON A HIGHWAY IN A RAIN STORM MY WIPERS QUIT WORKING. I WAS IN THE PASSING LANE DOING 70MPH, HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY ,WHEN THE RAIN LET UP I GOT THE CAR TO THE DEALERSHIP WHERE THEY FIXED IT AND CHARGED ME 450.00. THEY HAD SAID THERE WAS NOT A RECALL AND I HAD A PARTIAL EXTENDED WARRANTY .SO WHEN I GOT BACK FROM MY TRIP I LOOKED INTO THE RECALL INFO AND CERTIAN CARS WERE RECALLED (NOT MINE) FOR THE SAME ISSUE, CANADA RECALLED ALL YEARS FOR THIS ISSUE AND MY CAR WAS MFD BY GM OF CANADA. THEY TOLD ME MY MILES (67000) MADE IT OUT OF WARRANTY THIS IS NOT A SERVICEABLE PART AND I DID NOT HAVE MY WIPERS ON FOR 67000 MILES! MYSELF OR MY YOUNG SON COULD OF BEEN SERIOUSLY HURT OR EVEN KILLED AND GM IS GIVING ME A RUN AROUND ABOUT REFUNDING ME THE 450.00 , I THINK I AM BEING REASONABLE FOR MY REQUEST? THE PART NUMBER FOR THE PART REPLACED IS 84241847 WIPER TRANSMISSION MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018750August 21, 2017
VISIBILITY/WIPER
WHILE DRIVING 70 MPH ON THE INTERSTATE IN THE MIDDLE OF THE POURING RAIN WITH THE WINDSHIELD WIPERS OPERATING, BOTH FRONT WIPERS COMPLETELY STOPPED WORKING OUT OF NOWHERE. LUCKILY IT WAS 5:45 AM ON MY WAY TO WORK WITH NOT MANY CARS AROUND. I THREW ON MY HAZARDS AND PULLED OVER UNTIL THE RAIN CLEARED. I CHECKED THE FUSE AND IT WAS FINE, RESTARTED MY CAR TO SEE IF THEY WOULD WORK, BUT NO LUCK. COME TO FIND OUT THERE IS A RECALL THAT WAS JUST ISSUED BUT ONLY FOR 2013 GMC TERRAINS. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE RECALLED FOR OTHER YEARS OF THE TERRAIN AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004768July 12, 2017
AIR BAGS
IN MID-APRIL, MY AIRBAG SERVICE LIGHT/NOTIFICATION BEGAN COMING ON INTERMITTENTLY. I CONTACTED THE SERVICE DEPARTMENT AT **** AUTO GROUP TO DETERMINE IF THIS WAS A COMMON ISSUE. THEY INDICATED THIS WAS NOT A COMMON ISSUE AND WERE CONCERNED AN AIRBAG WOULD NOT PROPERLY DEPLOY IF I WAS INVOLVED IN AN ACCIDENT. I BROUGHT THE VEHICLE IN FOR INSPECTION ON APRIL 14TH AND THEY INDICATED THERE WAS AN AIRBAG CONNECTOR ISSUE UNDER THE PASSENGER SEAT (PAPERWORK INDICATES DRIVER SEAT). THE ADVISOR SAID THIS WAS A SIMPLE REPAIR AND THE TECHNICIAN FIXED IT THAT SAME DAY. OVER THAT WEEKEND THE AIRBAG SERVICE LIGHT CAME ON MORE FREQUENTLY AND STAYED ON FOR LONGER PERIODS OF TIME. I BROUGHT THE VEHICLE BACK TO THE SERVICE DEPARTMENT ON APRIL 17TH. THE DIAGNOSIS THIS TIME WAS MORE IN DEPTH; THE ADVISOR INDICATED THERE WAS AN AIRBAG HIGH RESISTANCE READING ON THE DRIVER SEAT SIDE AIRBAG. HE STATED THAT I NEEDED THE FOLLOWING PARTS: WIRING HARNESS AND DRIVER'S SIDE IMPACT AIRBAG INFLATOR, TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000189June 20, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. UPON ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT WAS UNABLE TO REMOVE THE KEY. THE CONTACT SPOKE TO THE DEALER (GILLAND CHEVROLET GMC 3071 SOUTH US HWY 231, OZARK, AL 36360) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS LIKELY AT FAULT FOR THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994441June 12, 2017
ENGINE
WHEN VEHICLE IS IN HOT HUMID CLIMATES. APPROX 80-100F. IT IDLES WEIRD. IT WILL CONTINUITY FIGHT ITSELF. DROPS DOWN TO 700 RPM THEN BACK UP TO CLOSE 100 AND REPEATS. EVEN WORSE WITH ECO MODE TURNED ON. BAD PROGRAMMING IT SEEMS. SOMETIMES IT SEEMS LIKE IT ALMOST STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Terrain