GMC Sierra Complaints (1998)

276 consumer complaints on file.

#11442137November 30, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD
The dash is busted in several pieces and places.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311592February 26, 2020
STEERING
WHILE TRAVERSING A FREEWAY OVERPASS GOING 60 TO 65 MPH THE TRUCK SUDDENLY LURCHED TO THE LEFT. FORTUNATELY NO IMMEDIATE TRAFFIC ON MY LEFT. REALLY FRIGHTENED ME. AFTER MUCH RESEARCH I DISCOVERED THAT A COMPONENT (CIRCUIT BOARD) OF THE NEW "SPEED SENSITIVE" POWER STEERING COULD FAIL, MAKING THE TRUCK THINK IT WAS GOING SLOWER AND INCREASE THE POWER STEERING ASSIST, CAUSING THE LURCH TO THE LEFT. THIS WAS AFTER HAVING THE ENTIRE FRONT END OF THE VEHICLE CHECKED FOR ALIGNMENT, FAULTY OR DAMAGED PARTS, ANY ADJUSTMENTS OUT OF SPEC. THEY FOUND NO CAUSE. I DON'T ACTUALLY REMEMBER THE DATE AND HAVE ESTIMATED THE DATE BELOW. I EVENTUALLY SOLVED THE PROBLEM (AFTER FURTHER RESEARCH INDICATING THAT REPLACING THE CIRCUIT BOARD SOMETIMES WAS ONLY A TEMPORARY FIX. THE SOLUTION WAS INSTALLING A "KIT" I FOUND ONLINE THAT COMPLETELY REMOVED THE NEW SPEED CONTROLLED POWER ASSISTANCE. I PROBABLY HAD 4 OR 5 INSTANCES OF THIS OCCURRING, AND CONSIDER MYSELF EXTREMELY FORTUNATE NOT TO HAVE AN ACCIDENT OR INJURY. THIS WAS THE RESULT OF EXTREME VIGILANCE ONCE I HAD DETERMINED WHAT WAS HAPPENING. DURING MY RESEARCH I FOUND MANY REPORTS OF THE PROBLEM, MANY TRIED FIXES THAT DIDN'T RESOLVE THE PROBLEM. ONE MAN SPENT $4000 TO HAVE THE ENTIRE FRONT END OF HIS VEHICLE REPLACED, ONLY TO HAVE THE PROBLEM RECUR. WHAT REALLY BOTHERS ME IS BOTH WHY THIS DID NOT RESULT IN A RECALL, AND THE FACT THAT THIS HAPPENED SO FREQUENTLY AND DEALERS WOULD NOT RECOMMEND AN ACTUAL FIX, BUT LET CUSTOMERS WASTE A LOT OF MONEY "TRYING TO FIX" THE PROBLEM, LEAVING THIS SAFETY HAZARD IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222090June 24, 2019
AIR BAGS
TL* THE CONTACT OWNS A 1998 GMC SIERRA 1500. WHILE THE CONTACT WAS SEATED IN THE VEHICLE, THE PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. WHEN THE CONTACT EXITED THE VEHICLE, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928367November 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 1998 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 35 MPH, A DEER RAN IN FRONT OF THE VEHICLE. THE CONTACT CRASHED INTO THE DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VEHICLE NEEDED A FRONT END ALIGNMENT DUE TO THE COLLISION. THE CONTACT RECEIVED INJURIES TO THE HEAD AND KNEE, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10824525February 5, 2016
AIR BAGS
"TAKATA RECALL" ON 02/17/2015 I [XXX] WAS INVOLVED IN A SINGLE PASSENGER (ME) MVA AT "THE MACINAC BRIDGE" ON THE NORTH SIDE OF THE MACKINAC BRIDGE ROLLING MY TRUCK INTO THE TOLL BOOTHS LOCATED ON THE NORTH END OF THE MACINAC BRIDGE IN THE CITY OF ST IGNACE, MACKINAC COUNTY, MICHIGAN. THE WEATHER CONDITIONS THAT DAY WERE HORRIBLE. THERE WERE HIGH WINDS, SNOW, SLEET, RAIN, AND I BLACK ICE ! 100% HUMIDITY ! AFTER THE ACCIDENT CAME TO A COMPLETE STOP I OPENED MY EYES AND AN INFLATOR WAS LAUNCHED DIRECTLY AT MY HEAD. IF IT HAD HIT ME THERE I WOULD BE DEAD RIGHT NOW. I REACTED QUICKLY BY TILTING MY HEAD TO THE RIGHT AND THE INFLATOR HIT THE LEFT SIDE OF MY HEAD USING IT AS GLIDE PATH THUS CHANGING THE TRAJECTORY NEXT IS WHAT I CALL THE MOST HORRIFIC THING TO EVER HAPPEN IN MY ENTIRE 51 YEAR LIFE SPAN THUS FAR ON EARTH, THE INFLATOR BLEW UP OFF THE BACK-SIDE OF MY HEAD POINT BLANK, CHANGING MY LIFE AS I KNOW IT FOREVER. THAT DAY ON 02/17/2015 THE [XXX] EVERYONE KNOWS AND LOVES ACTUALLY DIED. WHAT I CAN'T BELIEVE IS THERE IS THIS SURVIVOR OF ONE THE MOST HORRIFIC RECALLS IN MODERN DAY AUTO HISTORY AND THEY LABEL IT A "SILENT RECALL" THAT JUST BLOWS MY MIND, WHO EVER HEARD OF A "SILENT RECALL" AND NOBODY WANTS TO TALK WITH HIM (ME) FOR SOME STRANGE REASON OR ELSE KNOW ONE WHO SHOULD KNOW HAS BEEN PROPERLY INFORMED? NOR HAS ANYONE FROM GMC OR TAKATA CALLED TO AT LEAST APOLOGIZE FOR THE LIFETIME (CLOSED HEAD INJURY) INCONVENIENCE; WHY? :-((( SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10821434January 21, 2016
UNKNOWN OR OTHER
THE DASHBOARD CRACKED MIDWAYS AND SPREAD TO THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668373December 26, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 1998 GMC SIERRA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FRACTURED. THE VEHICLE WAS REPAIRED BY THE CONTACT BUT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. ....UPDATED 01/23/15 *BF UPDATED 9/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664566December 16, 2014
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
THE TRUCK SHUT OFF NO POWER BRAKES, STEERING. THIS HAPPENED WHILE PULLING A TRAILER. THE GMC DEALER INFORMED ME THAT THE SHUT OFF WAS THE RESULT OF A PUMP MOUNTED DRIVER (PMD) FAILURE ON THE 6.5L DIESEL MOTOR. VERY UNSAFE SHOULD HAVE RESULTED IN A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617386July 29, 2014
POWER TRAIN, STRUCTURE
MY DASHBOARD BECAME BRITTLE, AND FALLS APART IF YOU TOUCH IT! ALSO MY TRANSMISSION HAS HAD TO BE REBUILT THREE TIMES. BUT IM ONLY WORRIED ABOUT MY DASH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609678July 10, 2014
SERVICE BRAKES
BRAKES FAILED WHILE BACKING UP AND HIT A TREE. FOUND BRAKE LINE WAS SEVERELY RUSTED AND REPLACED BRAKE LINE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10596440June 5, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 1998 GMC SIERRA. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AFTER DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550492November 1, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 1998 GMC SIERRA. THE CONTACT STATED THERE WAS A TRANSMISSION LEAK. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542503September 8, 2013
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, STEERING
FAME ROT ALMOST COMPLETELY BROKEN ON BOTH SIDES IN REAR BY LEAF SPRING MOUNTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510579May 3, 2013
SERVICE BRAKES
CATASTROPHIC BRAKE FAILURE ON STATE HIGHWAY. NO ACCIDENT OR INJURIES, BUT REPAIRS INCLUDED BRAKE LINES, CALIPERS AND PADS DUE TO CORROSION OF SAID LINES AND CALIPER ASSEMBLIES. SHOP SAID THIS IS A COMMON OCCURRENCE FOR GM PRODUCTS REGARDLESS OF AGE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484467November 13, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 1998 GMC SIERRA 3500. THE CONTACT STATED THAT WHEN HE APPLIED HIS BRAKES TO RELEASE THE GEAR SHIFTER, THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. THE BRAKE WARNING LIGHT ILLUMINATED IMMEDIATELY AFTER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINES HAD BURST AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 136,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482833November 1, 2012
SERVICE BRAKES
APPLIED BREAK TO START TRUCK. FOOT WENT TO FLOOR, VERY WEAK PEDAL. CHECKED BRAKE FLUID LEVEL, FOUND FRONT RESERVOIR EMPTY. TRACED BRAKE LINES FOR LEAKS. FOUND PORTION OF REAR HARD BRAKE LINE BETWEEN GAS TANK AND REAR AXLE RUSTED THROUGH AT BEND WHERE BRAKE LINE LEAVES FRAME RAIL AND HEADS TO CONNECT TO FLEXIBLE LINE AT REAR DIFFERENTIAL. ENTIRE AREA AROUND LEAK, BOTTOM OF BED, FRAME RAIL, SHOCK, SPRING, ETC. DRIPPING WITH BRAKE FLUID. REPLACED A PREVIOUS SECTION OF REAR BRAKE LINEAROUND 125K MILES PRIOR TO FINDING OUT THIS WAS A COMMON PROBLEM WITH GMC / CHEVY TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455478April 17, 2012
VISIBILITY
TL* THE CONTACT OWNS A 1998 GMC SIERRA 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD FAIL SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000 AND THE CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428759October 5, 2011
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 1998 GMC SIERRA 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD STOP WORKING SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 90,000 AND THE CURRENT MILEAGE IS 139,000. UPDATED 10/21/11 *BF THE WIPER WAS REPAIRED AT A COST OF $ 311.00. UPDATE 10/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419883August 17, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1998 GMC SIERRA 3500. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PRESSED, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR INSPECTION. THE CONTACT HAD NOT INFORMED THE DEALER, AND THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356172September 17, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 GMC 1500. THE CONTACT ATTEMPTED TO START THE VEHICLE AND DISCOVERED THERE WAS LITTLE TO NO POWER. NONE OF THE ELECTRICAL COMPONENTS WERE OPERABLE. THE CONTACT INSPECTED THE VEHICLE AND AS HE REMOVED THE COVERING FROM A PLATE UNDER THE STEERING COLUMN, HE FOUND THAT THERE WERE SEVERAL BURNED WIRES. HE THEN SPLICED THE WIRES TOGETHER AND USED A RUBBER PROTECTOR TO PROTECT THE WIRES FROM RUBBING AGAINST THE METAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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