GMC Sierra Complaints

15,732 consumer complaints on file.

#763164June 17, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS MOTOR FAILED. CONTACTED DEALER AND HE SAID HE THOUGHT THERE WAS A RECALL FOR THAT AND HE WOULD LOOK IT UP. CALEED AND SAID NO, RECALL WAS NHTSA 00V055/GM RECALL # 00013, AND THIS WAS FOR THE 2000 SIERRAS. HE FURTHER EXPLAINED THAT THIS WAS FOR A SPRING CLIP THAT MIGHT RENDER THE ABS MOTOR USELESS. I WENT AHEAD AND HAD THE ABS MOTOR REPLACED FOR $1087.34. I WROTE TO GM AND ASKED FOR SOME TYPE OF COMPENSATION DO TO THE LOW MILAGE AND THE FACT THAT THE LEASE WASN'T EVEN UP ON THE VEHICLE. THEY RESPONDED WITH A RESOUNDING "GET LOST". I CONTACTED THE DEALER AND THROUGH A MECHANIC, I FOUND OUT THAT NUMEROUS OF THESE MOTORS HAVE FAILED. I CONTACTED A COMPETITOR DEALER AND WAS TOLD THAT THE FAILURE OF THE ABS MOTOR WAS "NOT UNCOMMON" BUT THEY WOULD NOT GIVE A FIGURE. MY QUESTION IS TO YOU, DO YOU HAVE THE MEANS TO INQUIRE HOW MANY OF THESE MOTORS HAVE FAILED? ALSO IF THE RECALL WAS FOR 2000 SIERRA'S, WITH ENOUGH COMPLAINTS, COULD THAT ALSO INCLUDE SOME OTHER YEAR MODELS? THE DEALER HAS BEEN UNRESPONSIVE AS TO MAKING ANY TYPE OF COMPENSATION. I FEEL THE OBSOLESCENCE OF THIS PART IS MUCH TOO SOON, IN MY CASE 57,000 MILES AND 3 YEARS OF DRIVING THIS VEHICLE. THANK YOU.*AK RECALL_ID = 10178
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763091June 14, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS FAILED IN HEAVY RAIN ON FREEWAY AT 70 MPH. VERY SCARRY. TAPPING WIPER MOTOR OR PULLING ON WIPER ARM RESTORED FUNCTION (UNSURE WHICH WORKED). BECKER IN SPOKANE SAYS MY TRUCK IS NOT COVERED BY RECALL DUE TO WRONG VIN. $83 TO GET NEW PULSE BOARD INSTALLED AND IT SEEMS ONLY DEALERS CARRY THE PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011727June 13, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE JERKS AND VIOLENTLY VIBRATES WHEN SHIFTING UP AND DOWN, INCREASING AND DECREASING SPEEDS. ALSO, NOTICED GREASY SPOTS FROM FLUID LEAKING. FIRST TIME VEHICLE WAS SENT FOR REPAIRS PROBLEM WAS NEVER DONE. IT WAS TAKEN TAKING BACK A SECOND TIME. DEALER'S SERVICE TECHNICIAN POINTED OUT THAT IT LEAKED WHILE IT WAS STILL UP ON THE LIFT. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763011June 12, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
MY TRUCK HAS THEWINDSHIELD WIPER PROBLEM THAT A SAFETY RECALL HAS BEEN ORDERED ON. GM CLAIMS THAT MY VIN NUMBER IS TOO HIGH AND MY TRUCK IS NOT AFFECTED EVEN THOUGH IT IS OBVIOUS TO ANYONES EYES IT IS. THE RECALL NUMBER IS 98043 OR NHTSA # 98V150001. I HAVE BEEN NOTICING MY WIPERS BEING INTERMITTENT AND CONTINUOUSLY GETTING WORSE. GM REFUSES TO RECOGNIZE THIS AS A SAFETY ISSUE. I TRIED CONTACTING ANYONE AND EVERYONE TO NO AVAIL. I MADE A CASE TO THEM TO WHICH THE CUSTOMER NO SERVICE REP TOLD ME THAT GM WOULD LOOK INTO IT IF THEY SAW ALOT OF COMPLAINTS COME IN. ITS OBVIOUS THAT THEIR RECALL DID NOT COVER ALL THE VEHICLES AFFECTED BECAUSE I HAVE THE EXACT PROBLEMS THAT ARE DESCRIBED IN THE RECALL. I AM HOPING THAT SOMEONE CAN SEE THIS AS A SAFETY ISSUE THAT GM SHOULD STAND UP TO AND FIX. I WELCOME A RESPONSE PLEASE. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011562June 11, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTTLE PEDAL STICKS INTERMITTENTLY. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566049June 10, 2002
SEATS
WHEN ATTEMPTING TO REPOSITION DRIVER'S SEAT, THE SEAT WOULD NOT LOCK IN ANY POSITION. AFTER EXAMING THE SEAT CONSUMER FOUND A SMALL WHITE PLASTIC RECTANGLE UNDER THE SEAT. THE SEAT WAS BROKEN AND CONSUMER DROVE WITH THE SEAT SLIDING BACK AND FORTH. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762735June 6, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS MODULE FAILURE. CHEVROLET REPLACED AT A COST OF $912.49 + TAX. SHOULDN'T FAIL AT SUCH LOW MILEAGE. POSSIBLE PROBLEM FOR MANY PICK-UPS. SUBMITTED DUE TO SAFETY RELATED COMPONENT AND TO AID, OR ASSIST IN DETERMINING POSSIBLE RECALL. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011185June 6, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS PUMPS RUN CONTINUOSLY EVEN WHEN VEHICLE IS TURNED OFF, ALSO ABS LIGHT IS ILLUMINATED WHILE PUMP IS RUNNING. CONSUMER UNPLUGGED WIRE TO STOP CONSTANT RUNNING, VEHICLE WILL STOP WHEN BRAKES ARE APPLIED, BUT BRAKE PEDAL FEELS SOFTER THAN NORMAL, DEALER WAS CONTACTED. *AK PUMP FAILED AFTER ATTACHING A BOAT TRIALER. CONSUMER DISCONNECTED ABS PUMP AS INSTRUCTED BY DEALER, HOWEVER DOING SO ILLUMINATES THE ABS AND BRAKE LIGHT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011202June 6, 2002
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
WHILE DRIVING AT NIGHT, CONSUMER PUSHED DOME LIGHT OVER RIDE BUTTON, IMMEDIATELY HEADLIGHTS AND DASH LIGHTS WENT OUT. VEHICLE WAS TAKEN TO DEALER, GMC WAS CONTACTED. MANUFACTURER STATED THIS WAS THE DESIGN OF THE VEHICLE. TO PRESS AGAIN 4 TIMES WITHIN 6 SECONDS. THIS WOULD PROMPT ALL LIGHTS TO COME ON AGAIN. THERE IS A SECTION IN OWNERS MANUAL WHERE THIS FACT IS MENTIONED, BUT NOT IN CLEAR TERMS.*AK DEALER COULD NOT FIX. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011051June 4, 2002
SEATS
SEAT TRACKS ANCHOR SNAPPED OFF, CAUSING DRIVER'S SEAT TO FULLY RECLINE BACK. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010542May 28, 2002
AIR BAGS:FRONTAL
FRONT COLLISION AT 40 MPH, NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED HEAD AND KNEE INJURIES, AND VEHICLE WAS TOTALLED. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8010545May 28, 2002
SEAT BELTS:FRONT:RETRACTOR
FRONT COLLISION AT 40 MPH, SEATBELT DID NOT RESTRAIN DRIVER. CONSUMER HIT HEAD ON STEERING WHEEL AND SUFFERED HEAD AND KNEE INJURIES. VEHICLE WAS TOTALLED.*AK *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8010591May 28, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CAUSES 3RD DEGREE BURNS ON DRIVER'S RIGHT FOOT, MANUFACTURER WAS NOTIFIED. FEEL FREEE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762353May 28, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MY ACCELERATOR PEDAL HAS BEEN STICKING FOR QUITE SOME TIME. IT WAS VERY SUBTLE AT FIRST AND I DIDN'T GIVE IT MUCH THOUGHT. I HAD INTENDED TO MENTION IT TO MY DEALER BUT DIDN'T BECAUSE I BEGAN HAVING PROBLEMS WITH NOT BEING ABLE TO START MY TRUCK. AFTER ABOUT FIVE OR SIX TRIPS TO THE DEALER THEY FINALLY INSTALLED A NEW COMPUTER COMPONENT THAT HAD BEEN RECALLED AND FIXED THE PROBLEM. NOW MY WARRANTY IS UP AND THE GAS PEDAL SEEMS TO STICK MORE OFTEN. I CAN LIVE WITH IT WHILE TRAVELING BECAUSE IT DOESN'T STICK AT A CURRENT SPEED THAT I AM DRIVING AT; IT STICKS WHEN I WANT TO START OUT OR ACCELERATE. MY CONCERN IS THAT RECENTLY WHEN I STARTED THE TRUCK IT STUCK TO THE POINT THAT WHEN I TRIED TO DEPRESS IT STUCK AND THEN FREED TO WHERE I DARTED OUT OF MY PARKING SPOT. THIS WAS SCARY AND I DECIDED I HAD BETTER REPORT IT TO THE DEALER. I HAD A SERVICE COMPLETED ON MAY 23, 02 AND RAISED MY CONCERNS WITH SHAWN D. IN THE SERVICE DEPT. AND ANOTHER GENTLEMAN (NAME UNKNOWN). THE UNKNOWN PARTY ASKED ME IF MY TRUCK WAS STILL UNDER WARRANTY AND I TOLD HIM NO. I ALSO POINTED OUT THAT THIS SHOULD BE A RECALL ITEM AS IT COULD BE A MAJOR ACCIDENT WAITING TO HAPPEN. HE SAID THEY WERE AWARE OF THE PROBLEM AND THAT IT WAS A CARBON BUILDUP THAT TOOK ABOUT AN HOUR TO REPAIR. HE SAID GM HASN'T DECIDED TO RECALL IT AT THIS POINT. I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR A POTENTIAL SAFETY HAZARD THAT WAS A MANUFACTURER'S BOO BOO. I AM SURPRISED THAT A COMPANY THAT HAS SUCH WONDERFUL MARKETING ADS STRESSING PROFESSIONAL SERVICE AND PRIDE WOULD OVERLOOK A PROBLEM THAT COULD PROVE EXTREMELY COSTLY TO THEM IN THE FUTURE. I HOPE YOU CAN BE OF SOME ASSISTANCE TO ME.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762269May 25, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
LOSS OF CONTROL / ERRRATIC POWER STEERING ASSIST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010481May 24, 2002
AIR BAGS:FRONTAL
WHILE TRAVELING AT 40 MPH, ANOTHER TRUCK PULLED IN FRONT OF CONSUMER, CONSUMER T BONED AND HIT OTHER VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8010202May 21, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
RECALL 98V150001/WINDSHIELD WIPER WIRING: WINDSHIELD WIPERS WORK INTERMITTENTLY. DEALER AND MANUFACTURER WERE NOTIFIED AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER DUE TO VIN.*AK. CONSUMER STATED WINDSHIELD WIPER MOTOR WILL PERIODICALLY STOP, AND MUST BE REMOVED MANUALLY, THEN IT WILL WORK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010226May 21, 2002
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE WAS DOWN, 2 PERSONS WERE SITTING ON IT. TAILGATE CABLES BROKE ON BOTH SIDES, CAUSING TAILGATE TO FALL DOWN. NO INJURIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010087May 20, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SINCE 3000 MILES, WHENEVER BRAKES ARE APPLIED IN A SUDDEN STOP, IT CAUSES BRAKE PEDAL TO GO TO THE FLOOR AND VEHICLE TO CONTINUE ON WITHOUT STOPPING. VEHICLE BEEN TO THE DEALER ON SIX OCCASION S,AND WAS UNABLE TO LOCATE THE CAUSE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010095May 20, 2002
PARKING BRAKE:CONVENTIONAL
EMERGENCY PARKING BRAKE IS INOPERATIVE. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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