GMC Sierra Complaints

15,732 consumer complaints on file.

#10048893November 30, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
LIKE SO MANY OTHERS, THE ABS CONTROL UNIT FAILED. TRUCK WAS OPERATING NORMALLY THEN THE BRAKES WERE APPLIED AND THE ABS PUMP CAME ON AND STAYED ON, EVEN AFTER THE ENGINE WAS TURNED OFF. THE FUSE WAS REMOVED TO DISABLE THE SYSTEM AND SHUT THE PUMP OFF. THE ABS SYSTEM REMAINS DISABLED AFTER WE FOUND OUT WHAT THE REPAIR COSTS. APPARENTLY THIS IS A FAIRLY COMMON OCCURANCE AS THE INTERNET IS FULL OF PEOPLE WITH EXACTLY THE SAME PROBLEM AND WWW.CIRCUITSOLUTIONS.INFO SEEMS TO BE DOING A PRETTY GOOD BUSINESS REPAIRING THESE MODULES. TO ME, THIS WARRANTS AN INVESTIGATION AND POSSIBLE RECALL BY GM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048894November 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED. NO REVERSE. REACTION SHELL GEAR TEETH STRIPPED OUT. COMMON PROBLEM WITH 4L60E TRANSMISSIONS. ONLY 52000 MILES. WENT OUT WITH NO WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047651November 26, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
DRIVING ON HIGHWAY IN THE EVENING ROAD WAS WET DUE TO EARLIER RAIN, TRAVELING AT 60-65 MPH, WHEN ANOTHER CAR PASSED US AND CHANGED LANES ERRATICALLY WHICH CAUSED THE NEED TO SLOW DOWN. UPON ENGAGING THE BRAKES THE ABS FAILED TO WORK, AND VEHICLE'S REAR END LOST TRACTION AND SLID INTO NEXT LANE OF TRAFFIC, THEN HIT GUARD RAIL AND SPUN TRUCK AROUND AND HIT BRIDGE GUARD RAIL ON OPPOSITE SIDE, CAUSING TRUCK TO STARTLE AND RIDE CONCRETE BRIDGE MEDIAN AND FINALLY COMING TO REST IN GRASS MEDIAN. BOTH THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY CAUSING MINOR INJURIES TO BOTH OCCUPANTS. NEEDLESS TO SAY TRUCK IS TOTALED. *LA
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10044789November 24, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS BRAKE LIGHT WAS ILLUMINATED AT ALL TIMES. THE CONSUMER HEARD A HUMMING SOUND COMING FROM UNDER THE VEHICLE. THE ABS MODULE WAS DISCONNECTED BECAUSE THE MODULE CONTINUED TO RUN ALTHOUGH VEHICLE WAS TURNED OFF. IF THE MODULE WAS LEFT CONNECTED IT COULD DRAIN THE BATTERY AND POSSIBLY DAMAGE OTHER SYSTEMS. THE DEALER AND MANUFACTURER WERE INFORMED OF THE PROBLEM.*AK THE ABS MODULE HAS NOT BEEN REPAIRED DUE TO THE COST OF THE REPAIR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047326November 21, 2003
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, ELECTRICAL SYSTEM:IGNITION
THE VEHICLE STALLED 5 TIMES IN ONE MORNING WHILE DRIVING TO WORK. THE WEATHER WARMED UP OUTSIDE AND THE VEHICLE RAN AND STARTED FINE. THE NEXT EVENING THE VEHICLE STARTED FINE, I GOT 1/2 BLOCK DOWN THE ROAD IT STALLED AGAIN. I WAITED FOR A FEW MINUTES AND IT RAN FINE. THE NEXT MORNING IT STARTED FINE AND I DROVE IT FOR MILES, HAD NO PROBLEMS WITH IT STALLING. WE CALLED GMC TO SEE IF THERE WAS A RECALL ON WINDSHIELD WIPER MOTOR, BECAUSE THE WIPERS WOULD WORK WHEN THEY WANTED TO WORK. NOT WHEN YOU NEEDED THEM TO WORK. THEY HAD TOLD US THAT THERE WAS ALSO AN IGNITION COIL PROBLEM WITH THIS TRUCK-THEY CALLED THE GMC DEALER THAT WAS TO DO THE RECALL WORK. A FAULTY IGNITION COIL CAN GIVE THE SAME SIDE EFFECTS AS A DEFECTIVE FUEL PUMP. WE DROVE THE VEHICLE TO THE DEALER, WHEN WE TURNED THE VEHICLE OFF IT WOULD NOT RESTART. THE RECALL WORK WAS PERFORMED ON THE VEHICLE, BUT STILL WOULD NOT START. THE GMC DEALER TOLD US IT WAS MOST LIKELY THE FUEL PUMP, THE DEALER TOLD US THE FUEL PUMPS IN THIS VEHICLE GO OUT "FREQUENTLY." BUT, HE OFFERED US TO REPLACE THE FUEL PUMP FOR $450.+ INCLUDING LABOR. OR SELL US ONE OVER THE COUNTER FOR APPROXIMATELY $425.00 + TAX. AND WE COULD INSTALL IT OURSELVES. NEEDLESS TO SAY, WE HAD THE VEHICLE TOWED TO OUR HOUSE AND NOW ARE DECIDING WHAT TYPE OF FUEL PUMP SHOULD BE BOUGHT FOR A VEHICLE THAT THE FUEL PUMP GOES OUT FREQUENTLY IN. OUR BIGGEST CONCERN IS THAT THIS TRUCK HAS 85,066 MILES ON IT, AND HAS BEEN MAINTAINED TO THE HIGHEST STANDARDS. WHY ARE THE VEHICLES FITTED WITH FAULTY/DEFECTIVE PRODUCTS. THE PUMP CAN CATCH ON FIRE, OR GO OUT IF YOU HIT TOO MANY BUMPS IN THE ROAD. THAT IS A MANUFACTURER PROBLEM OF A FAULTY PRODUCT. PLEASE LET US KNOW, HOW MANY FUEL PUMPS WE SHOULD PLAN ON REPLACING IN THE NORMAL LIFE OF THIS VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047340November 21, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS IS FOR SOME PEOPLE THAT ARE EXPERIENCING BREAKING PROBLEMS WITH 1999 (NEW BODY STYLE) AND NEWER GMC AND CHEVY 1/2 TON PICK-UPS 2+4WD TRUCKS. IF YOUR HAVING PROBLEMS WITH YOUR ABS GOING OFF AT SLOW SPEEDS LIKE UNDER 15 MPH, HAVE YOUR SERVICE SHOP CHECK YOUR ABS SENSOR LOCATED ON YOUR HUB. IF ITS RUSTED, THE SENSOR CAN'T TELL IF YOUR WHEEL IS MOVING OR NOT AND SETS IT OFF. I HAD THIS PROBLEM WITH MINE AND HAD TO CHANGE THE WHOLE HUB/WHEEL ASS. ON BOTH SIDES BECAUSE IT'S HARD TO PIN POINT WHICH SIDE WAS THE CAUSE. THIS CAN GET EXPENSIVE UNLESS YOU CAN DO THE WORK YOURSELF. GOOD LUCK. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10047227November 20, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTS WITH JERK FROM 1ST TO 2ND GEAR WITH A CLUNK NOISE. ALL OTHER SHIFTING APPEAR TO BE SMOOTH WITHOUT THE JERK OR CLUNK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048417November 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
TRUCKS ENGINE DIES, WHILE DRIVING AT ANY SPEED WITHOUT WARNING. AS A RESULT THE TRUCK LOOSES ALL POWER, INCLUDING STEERING AND BRAKE. THE DEALERSHIP RAN A DIAGNOSTIC TEST, BUT NO FAILURE CODE WAS FOUND. *PH 2000 GMC 3500 EXPERIENCING PROBLEM WITH ENGINE EQUIPMENT. WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING TRUCK ENGINE DIES. AS A RESULT VEHICLE LOSES ALL POWER INCLUDING THE STEERING AND BRAKE EQUIPMENT. VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE IT WAS TEST DRIVEN. DURING THE TEST DRIVE VEHICLE DIED 8 TIMES WITHIN ONE MILE RADIUS OF TRAVEL. DEALER REPLACED INJECTOR PUMP FOR THE SECOND TIME.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048247November 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, WHEELS:RIM
WHILE HAVING THE TIRES ROTATED A TECHNICIAN NOTICED A GROOVE CUT FROM A ROCK BETWEEN THE BRAKE CALIPER AND THE RIM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040730November 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING, THE BRAKES FAILED WITHOUT WARNING. *AK THE BRAKES PULSATED AND FELT LIKE PAPER. THE REAR BRAKE ROTORS WERE RUSTED AND HAD COME APART IN SHEETS AND RUINED THE REAR BRAKE PADS. THE FRONT ROTORS RUSTED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047133November 18, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I OWN A 97 GMC TRUCK. CURRENTLY, THE TRUCK HAS A LITTLE OVER 55,000 MILES. APPROXIMATELY, 2 YEARS AGO THE INTERIOR DOOR HANDLE FAILED TO OPEN THE DRIVER SIDE DOOR. I TOOK THE VEHICLE TO LEHMERS IN CONCORD AND THEY REPAIRED THE PROBLEM AT NO CHARGE TO ME... IT WAS STILL UNDER WARRANTY. LAST WEEK THE SAME PROBLEM OCCURRED ON THE DRIVER SIDE AND "STARTED TO SHOW SIGNS OF THE SAME PROBLEM" ON THE PASSENGER SIDE DOOR. SINCE THE VEHICLE WAS OUT OF WARRANTY, I DECIDED TO "SAVE A BUCK" AND FIX THE PROBLEMS MYSELF. AFTER REMOVING THE DRIVER SIDE INTERIOR HANDLE ASSEMBLY, I WAS SHOCKED TO FIND THE HANDLE ITSELF CRACKED I.E. THE HANDLE ASSEMBLY IS POORLY DESIGNED. (IT'S PLASTIC.) I TOOK THE HANDLE ASSEMBLY TO THE DEALERSHIP AND SHOWED THE BROKEN HANDLE TO THE SERVICE MANAGER AND EXPLAINED HOW THIS WAS THE SECOND HANDLE. THE SERVICE MANAGER SAID, "THEIR HANDS WERE TIED" AND COULD NOT HELP ME BECAUSE EVERYTHING WAS OUT OF WARRANTY. THE SERVICE MANAGER DID NOT FIND ANY SERVICE BULLETINS CONCERNING DOOR HANDLES. (I ALSO SUBSCRIBE TO AN ONLINE SERVICE MANUAL PROVIDER CALLED ALLDATA.COM. THEY INCLUDE TECHNICAL BULLETINS THE SERVICE SHOPS GET FROM GM. I DID NOT FIND ANY BULLETINS CONCERNING DOOR HANDLES.) WHILE STILL AT THE DEALERSHIP, I BOUGHT A NEW HANDLE. IT LOOKS EXACTLY LIKE THE OLD ONE. IT COMES WITH A 1-YEAR WARRANTY. I CALLED GMC AND THEY SAID THAT BECAUSE THE ITEM IS OUT OF WARRANTY, THEY COULDN'T HELP ME. THE CUSTOMER SERVICE REP ALSO SAID THERE WAS NO RECORD OF ANY OTHER DOOR HANDLE PROBLEMS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047033November 17, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 GMC SIERRA SLT Z71 EXTENDED CAB, 13000 MILES. TRANSMISSION SHIFTS SLOWLY AND SLIPS BETWEEN 1ST AND 2ND. DRIVETRAIN VERY VERY NOISY BETWEEN UP AND DOWN SHIFTS. KNOCKING IN STEERING WHEEL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048082November 17, 2003
STEERING:COLUMN
RECALL 98V242000 CONCERNING STEERING GEAR/FRAME BOLTS: AT ANY SPEED THE STEERING WHEEL HAS TOO MUCH PLAY IN IT. ALSO, A GRINDING NOISE IS COMING FROM THE STEERING COLUMN. THE VEHICLE HAS BEEN REPAIRED TWICE FOR THE SAME PROBLEM, BUT THE PROBLEM STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046958November 15, 2003
ENGINE AND ENGINE COOLING:ENGINE
EXCESSIVE ENGINE NOISE ON MY NEW GMC SIERRA 1500 SERIES 4X4 PICKUP TRUCK. I WAS TOLD AT 5000 MILES ON MY FIRST OIL CHANGE THAT THE ENGINE SOUND WAS "NORMAL" AND THEY ALL SOUND LIKE THAT. THE DEALER, MARTIN GMC IN FENTON, MICHIGAN MADE THAT ASSERTION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046972November 15, 2003
TIRES:SIDEWALL
SIDEWALL OF FIRESTONE WILDERNESS AT TIRE BLEW OUT WHILE DRIVING AT LOW SPEED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046833November 13, 2003
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SEAT BELT RETRACTOR WILL NOT RETRACT. SEAT BELT IS VERY LOOSE AND WOULD NOT PREVENT INJURY OR DEATH IN THE EVENT OF A CRASH. DEALER AND GMC ZONE OFFICE REFUSE TO ACCEPT RESPONSIBILITY AND/OR REPAIR THE RETRACTOR EXCEPT AT MY OWN EXPENSE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046850November 13, 2003
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
I WAS STANDING ON THE TAILGATE OF MY 2001 GMC K3500 PREPARING TO UNLOAD MY NEW REFRIDGERATOR WHEN THE CABLES SNAPPED. THIS CAUSED ME TO FALL BACK DOWN ON THE STEPS TO MY FRONT PORCH. I HAVE BEAN HAVING MID TO UPPER BACK AND NECK PROBLEMS SINCE THIS HAPPENED. I HAVE BEGAN SEEING A CHIROPRACTOR AND A ACUPUNCTURIST IN ORDER TO KEEP GOING TO WORK. *LA
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10046856November 13, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE OWNED THIS VEHICLE FOR ABOUT 18 MONTHS. SHORTLY AFTER BUYING THE VEHICLE (CERTIFIED), I TOOK IT TO THE DEALER COMPLAINING OF WHAT I THOUGHT WAS UNUSUAL ATTRIBUTES OF THE ABS SYSTEM. I WAS TOLD THEY COULD NOT FIND ANY PROBLEMS. ABOUT ONE YEAR LATER, IN MAY OF 2003, MY ABS PROBLEMS BECAME SEVERE, IN THAT AT LOW SPEEDS, SUCH AS TURNING INTO PARKING SPACES OR STOPPING AT INTERSECTIONS, THE ABS WOULD COME ON AND STAY ON FOR 3-4 SECONDS, RENDERING THE BRAKES USELESS FOR THAT TIME PERIOD. DURING THIS TIME PERIOD, THIS DID RESULT IN MY VEHICLE STRIKING A CHAIN LINK FENCE WITH NO DAMAGE. TO PREVENT THIS PROBLEM FROM OCCURRING FURTHER, I PULLED THE ABS FUSE AND TOOK THE VEHICLE TO THE DEALER, AFTER FIRST COMPLAINING TO GM. THE DEALER WAS VERY HELPFUL, AND DIAGNOSED THE PROBLEM AS A FAULTY LEFT FRONT HUB. GM AND THE DEALER LIMITED MY COST TO $100 ON THE $500 REPAIR. THIS APPEARED TO FIX THE PROBLEM, UNTIL RECENTLY. DURING THE PAST SEVERAL WEEKS, THE PROBLEM HAS RETURNED, AND AGAIN RENDERED THE TRUCK VERY DANGEROUS, AND AGAIN I PULLED THE ABS FUSE AND TOOK IT TO THE DEALER. AGAIN, THE DEALER WAS VERY HELPFUL, AND DIAGNOSED THE PROBLEM THIS TIME AS A FAULTY ABS ELECTRONIC BRAKE CONTROL MODULE. AGAIN, THEY OFFERED COMPENSATION, BUT TO A LESSER DEGREE. I PAID $500 FOR THE $1000 REPAIR. IT APPEARS THROUGH MY RESEARCH ON THE INTERNET, INCLUDING THE NHTSA SITE, THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. I BELIEVE THIS IS A SAFETY ISSUE THAT IS NOT LIMITED TO MY VEHICLE. I AM LUCKY IN THAT I DID NOT CAUSE INJURY TO MYSELF OR OTHERS IN ANY OF THE MANY INSTANCES WHERE THIS PROBLEM SURFACED. I WAS VERY LUCKY A FEW TIMES. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10046763November 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION. COMES OUT OF DRIVE WHILE MOVING AND TRANSMISSION GOES INTO NEUTRAL. DRIVER MUST COAST OVER TO THE SHOULDER OF ROADWAY, STOP, TURN OFF ENGINE, WAIT SEVERAL MINUTES THEN RESTART ENGINE. CAN CAUSE A COLLISION WITH OTHER VEHICLES WHILE COASTING TO THE EDGE OF ROADWAY. HAVE BEEN COMPLAINING TO GMC FOR 10 YEARS WITH NO CORRECTION OF PROBLEM. I NARROWLY AVOIDED A COLLISION WHILE COASTING TO THE SIDE OF THE ROAD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044660November 12, 2003
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE TAIL GATE CABLE SNAPPED IN HALF WHEN THE PASSENGER WAS EXITING THE BACK OF THE PICK UP. THE PASSENGER HIT HIS/HER HEAD ON THE DRIVEWAY. THE CAUSE OF THE CABLE FAILURE WAS UNDETERMINED. *JB CONSUMER NOTED BOTH CABLES SNAPPED SENDING HIS ASSISTANT FACE FIRST TO THE GROUND. HIS KNEES WERE FIRST TO MAKE CONTACT WITH THE CONCRETE AND HE LAID THERE SEVERAL MINUTES BEFORE TRYING TO MOVE. *PH *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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