GMC Sierra Complaints

15,732 consumer complaints on file.

#10067289April 16, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTERIOR DRIVER SIDE REAR VIEW MIRROR HAD TO BE REPLACED 3 TIMES BECAUSE OF SEVERE VIBRATION. THE VIBRATION WAS SO SEVERE THAT THE DRIVER WAS UNABLE TO SEE ONCOMING VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066264April 15, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I PURCHASED A 2000 GMC SIERRA 1500 2WD EXT CAB PICKUP AND TOOK DELIVERY ABOUT 12-23-1999. I REQUESTED CAMPER MIRRORS AND THE PASENGER SIDE CAME WITH REGULAR GLASS, WHICH MAKES IT IMPOSSIBLE TO SEE IN THE BLIND SPOTS . GM WOULD NOT DO ANYTHING ABOUT IT EVEN THOUGH LATER THE NEWER MODELS CAME WITH A SMALL CONVEX MIRROR IN THE UNIT. THE REPLACEMENT FOR THE TRUCK NOW CALLS FOR THE CONVEX MIRROR BUT GM INSISTS THAT THE ONE I GOT WAS OK. WHAT DOES IT TAKE TO GET GM TO CORRECT THIS PROBLEM? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066125April 14, 2004
SEATS
AS I WAS DRIVING DOWN THE HIGHWAY I HAD TO APPLY MY BRAKES VERY QUICKLY AND A PART IN THE MANUAL ADJUSTED DRIVERS SEAT BROKE AND THE SEAT SLID FORWARD PUSHING ME AGAINST THE STEERING WHEEL. AFTER THIS INCIDENT THE SEAT WILL NOT LOCK IN ANY POSITION (IT SLIDES FREE IN THE TRACK). I REPORTED THIS TO GM AND THEY EQUATED IT WITH BRAKES WEARING OUT. I AM SO VERY THANKFUL TO THE LORD THAT NOTHING WAS COMING BECAUSE WHEN THE SEAT MALFUNCTIONED MY ABILITY TO STEER AND CONTINUE BRAKING WAS AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066102April 13, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE KNOCKS WHEN STARTING COLD AND WHEN PULLING A TRAILER OR UNDER A LOAD. TOOK TRUCK TO DEALER AND WAS ADVISED THAT ALL THE 5.3 LITER ENGINES WILL EVENTUALLY DO IT. ALSO SAID THAT GENERAL MOTORS IS AWARE OF THE PROBLEM. I THEN CALLED GENERAL MOTORS AND ASKED THEM ABOUT THE PROBLEM. THEY SAID THAT IT WAS A CARBON BUILD UP. SO THEY HAD THE DEALER DO A DECARBONASATION WHICH REMOVES THE CARBON BUILD UP. WHEN IT WAS FINISHED, IT WAS WORSE THAN IT WAS BEFORE THEY WORKED ON IT. I CALLED GENERAL MOTORS BACK AND THEN THEY TOLD ME THAT THE PISTONS ARE SMALLER THAN NORMAL AND THAT THEY ARE SLAPPING AROUND IN THE CYLINDER WALLS CAUSING THE KNOCKING NOISE, AND THAT THEY ARE NOT DOING NOTHING ABOUT IT BECAUSE IT IS NOT DOING ANY DAMAGE TO THE MOTOR. THEY OFFERED ME AN EXTENDED WARRANTY ON THE DRIVE TRAIN AND I DECLINED IT. I PAID FOR A QUIET RUNNING GAS MOTOR, NOT ONE THAT SOUNDS LIKE A DIESEL. THE KNOCKING NOISE DECREASES THE TRADE IN VALUE, REGARDLESS IF IT IS DAMAGING THE MOTOR OR NOT. IF I WANTED A DIESEL I WOULD HAVE BOUGHT ONE. I HAVE BEEN GOING ROUND AND ROUND WITH GM AND THE DEALER FOR ALMOST TWO YEARS AND HAVE GOT NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067000April 12, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
RECALL 98V15001, WHILE DRIVING IN RAINY WEATHER FRONT WINDSHIELD WIPER INTERMITTENTLY FAILED. DEALERSHIP DID NOT REPAIR THE PROBLEM BECAUSE THE VIN WAS NOT INCLUDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066906April 9, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE MAKING A RIGHT HAND TURN CONSUMER LOST STEERING CONTROL. THIS CAUSED THE CONSUMER TO HIT A WALL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10065752April 8, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STOP WORKING (INTERMITTENT PROBLEM) OR WILL NOT STOP ONCE STARTED. I RECEIVED A NOTICE FROM GMC REGARDING A SAFETY RECALL FOR 1994 PICKUP TRUCKS, BUT WHEN I CONTACTED THE DEALER I WAS INFORMED THAT THE RECALL DID NOT APPLY TO MY SPECIFIC VIN NUMBER -- EVEN THOUGH I WAS EXPERIENCING THE PROBLEMS DESCRIBED IN THE SAFETY RECALL. THE RECALL IS COVERD BY GMC TECHNICAL SERVICE BULLETIN 03023 AND REFERS TO PROBLEMS WITH SOLDER JOINTS ON THE WINDSHIELD WIPER CONTROL CIRCUIT BOARD. I CONTACTED GMC CUSTOMER SERVICE AND THE FACT THAT THE RECALL APPLIED TO MY MAKE AND MODEL OF VEHICLE BUT THAT MY SPECIFIC VIN NUMBER WAS NOT COVERED BY THE RECALL WAS CONFIRMED. THIS IS AN OBVIOUS SAFETY ISSUE AND THE RECALL SHOULD COVER ALL VEHICLES AFFECTED BY THE IDENTIFIED DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065803April 8, 2004
AIR BAGS
AIRBAGS DID NOT DEPLOY WHEN VEHICLE WENT OFF ROAD AND RASHED; ON-STAR DID NOT FUNCTION EITHER MANUALLY OR UPON IMPACT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10061453April 8, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE VEHICLE WAS EXPERIENCING INTERMITTENT BRAKE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST 6 TIMES, HOWEVER, THE DEALER WAS NOT ABLE TO DUPLICATE OR SOLVE THE PROBLEM. *AK THE BRAKES WOULD MOMENTARILY PAUSE IN STOPPING ACTION, ALONG WITH INTERMITTENT GRABBING, THEN REPEAT ITSELF. BRAKE PULSATION WAS ALSO PRESENT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065682April 7, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE STRAPS SNAPPED IN HALF WHILE UNLOADING 4WHEELER WHILE USING A RAMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065684April 7, 2004
STEERING
STEERING BECOMES LOOSE WHEN DRIVING INTO CURVES. THIS COULD CAUSE YOU TO LOSE CONTROL OF VEHICLE. CAME CLOSE TO HAVE AN ACCIDENT!!! HAD WENT TO THE NEAREST GMC DEALERSHIP, THEIR RESPONSE WAS,THERE'S NO RECALL AND NOTHING TO WORRY ABOUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065636April 6, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I PURCHASED A 2000 GMC SIERRA 9 MONTHS AGO AS A "GMC CERTIFIED USED VEHICLE" FROM A DEALER WITH 33,000 MILES ON IT.NOW, AT ONLY 10,000(NOT HARD) MILES LATER,THE FRONT BRAKE PADS CAME APART & TOOK CHUNKS OF METAL OUT OF BOTH ROTORS,RESULTING IN A $500.00 FRONT BRAKE JOB(NEW ROTORS & PADS).I DON'T THINK 10,000 MILES IS LOT TO ASK FROM A SET OF PADS & ROTORS,THAT THE DEALER'S SERVICE DEPT SAID HAD 40% LIFE LEFT @ DELIVERY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064546April 5, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
INOPERATIVE WIPERS, OPERATE INTERMITTENTLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064523April 4, 2004
ENGINE AND ENGINE COOLING:ENGINE
VALVE TAP ON COLD START LASTS APPROXIMATELY ONE MINUTE. GMC CLAIMS IT IS CARBON BUILD UP IN THE COMBUSTION CHAMBER AND WILL NOT DAMAGE THE ENGINE. THIS IS UNSATISFACTORY. ANY TAPPING SOUND IS INDICATIVE OF LACK OF LUBRICATION AND WILL PREMATURELY WEAR THE ENGINE OR ITS COMPONENTS PARTICULARLY AFTER WARRANTY RUNS OUT. SEE SERVICE BULLETIN #01-06-01-028A. OR DOCUMENT #1271016 "ENGINE KNOCK ON COLD START". *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064389April 2, 2004
SUSPENSION:FRONT:SHOCK ABSORBER
I HAVE A 2002 3/4 TON CREW CAB SIERRA WITH DURAMAX DIESEL AND ALLISON TRANSMISSION. THE TRUCK HAS 17000 MILES. OVER THE LAST TWO WEEKS, I HAVE HAD TWO SHOCK ABSORBERS FAIL CATASTROPHICALLY DUE TO A WELD AT THE BOTTOM ATTACHMENT POINT. IN THE FIRST CASE, THE SHOCK WAS LODGED IN THE BOTTOM A ARM ASSEMBLY. THIS CAUSED THE STEERING TO BEHAVE STRANGELY. UPON SERVICING THE OTHER SHOCK, A CRACK IN THE WELD WAS FOUND. MY DEALER SAYS THAT SHOCKS ARE A MAINTENANCE ITEM AND REFUSES DO ANYTHING ABOUT THIS THE CUSTOMER ASSISTANCE IS ALSO NOT CONCERNED, THOUGH THEY FILED A CASE..1-204723707 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064323April 1, 2004
STRUCTURE
ON MY 2003 GMC TRUCK THE RIGHT REAR FENDER BROKE AT THE BOTTOM WHERE THE BOLT SCREW INTO THE SUPPORT, BUT ABOVE A 1 1/2" TO 2" ABOVE BOLT. THE DEALER AND GM REP. SAID SOMETHING HIT THE FENDER.ON THE BOLT HAVE A CHIP ABOUT 1/8" AND NO DAMAGE TO THE FENDER WHERE SOMETHING BROKE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065441April 1, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
CONSUMER RECEIVED RECALL 04V129000 CONCERNING TAILGATE SUPPORT CABLE BREAKING. THE TAILGATE CABLE BROKE WHEN THE CONSUMER LET THE TAILGATE DOWN. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063093April 1, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS ENGAGED WHILE PULLING INTO A PARKING SPACE ON A DRY PAVEMENT. WHEN THIS OCCURRED, THE CONSUMER PRESSED BOTH FEET ON THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE STOPPED WHEN IT REAR ENDED A PARKED VEHICLE, AND MOVED IT 3 FEET FORWARD. DEALERSHIP INDICATED THIS WAS DUE TO A FAULTY ABS SENSOR.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10061539April 1, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES ACTIVATED BY THEMSELVES AT LOW SPEEDS. WHEN DEPRESSING THE BRAKES THEY PULSATED AND CHATTERED. AT LOW SPEED CONSUMER'S VEHICLE COLLIDED WITH THE BACK DOOR OF THE GARAGE DUE TO BRAKE FAILURE. NO INJURIES WERE REPORTED. *AK SENSORS WERE REPLACED BY DEALERSHIP. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10059862April 1, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHEN OPENING THE TAILGATE TWO SUPPORT BRACKETS BROKE. AS A RESULT, THE TAILGATE FELL TO THE GROUND. *AK BOTH SUPPORTS WERE REPLACED. THERE WERE BROKEN CABLES. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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