GMC Sierra Complaints
15,732 consumer complaints on file.
- #10141461November 1, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE HAVE SYMPTOMS OF THE GMC TRUCK RECALL INL 05V379000 . WE HAVE SAFETY CONCERNS BECAUSE OUR TRUCK FAILS TO STOP PROPERLY AND WE CONCERNED THIS WILL ULTIMATELY CAUSE AN ACCIDENT. WE TOOK OUR VEHICLE IN FOR DIAGNOSTICS AT BROOKFIELD PONTIAC-GMC TRUCK DEALER. DIAGNOSTICS HAS DETERMINED THAT WE INDEED HAVE THE FAILURES DEFINED IN RECALL 05V379000 . WE ARE INFORMED WISCONSIN HAS BEEN LEFT OUT OF THIS RECALL. OUR NEIGHBORING STATES SUCH AS ILLINOIS AND MICHIGAN HOWEVER ARE INCLUDED. WE FEEL GMC HAS LEFT OUR SAFETY AT CHANCE AND FEEL THIS IS A LEGITIMATE COMPLAINT THAT GMC NEEDS TO INCLUDE ANY CONSUMER THAT HAS THIS SAFTEY ISSUE DEFINED IN 05V379000 . WE ARE FILING THIS COMPLAINT AS A RECORD FOR WHEN, AND IF THIS SAFETY ISSUE, CAUSES AN ACCIDENT AND BODILY HARM OR WORSE. AS WE CAN TESTIFY WISCONSIN RESIDENTS ARE SEEING THIS SAFETY ISSUE DEFINED IN THE RECALL 05V379000 AND OUR SAFETY SHOULD BE ADDRESSED BY THE GMC CORPORATION AS IT HAS BEEN BY OTHER STATES SURROUNDING US. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141258October 31, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE CONTACT STATED THE EMERGENCY BRAKE DID NOT WORK PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND THEY ADJUSTED THE CABLE. THIS ADJUSTMENT DID NOT TAKE CARE OF THE PROBLEM. THE DEALER STATED THEY WERE AWARE OF THE PROBLEM, HOWEVER, THEY COULD NOT DO ANYTHING ABOUT IT BECAUSE THERE WAS NO RECALL AT THIS TIME. HE STATED THERE WAS A PROBLEM WITH THE REAR ROTORS. THE ROTOR/DRUM ASSEMBLY RUSTED. THE RUSTING WAS CAUSING A DECREASE IN THE BRAKING POWER. THE ROTORS WERE SO RUSTED THEY COULD NOT BE TURNED. *AK UPDATED 11/30/2005 - *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141280October 31, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATED THE TRANSMISSION FAILED WHILE DRIVING. THE VEHICLE WOULD NOT GO INTO REVERSE. AFTER GETTING THE VEHICLE HOME HE HAD IT TOWED TO A TRANSMISSION SHOP. THEY FOUND THERE WAS A CRACK IN AN INTERNAL HUB. THIS CAUSED A LOSS OF OIL PRESSURE, AND LUBRICATION. THEY REPLACED ALL DAMAGED PARTS. THERE HAVE BEEN NO PROBLEMS SINCE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141291October 31, 2005STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
DT: THE CONTACT STATED THE HOOD SPRING ON DRIVER'S SIDE FELL OFF. SHE WAS GOING TO HAVE THE VEHICLE LOOKED AT NEXT WEEK. *AK THE BRACKET TO THE SPRING WAS LOOSE. UPDATED 12/27/05. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141314October 31, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT RECEIVED RECALL 05V379 CONCERNING ABS BRAKES. THE ABS SYSTEM WAS CLEANED PREVIOUSLY AND THE SENSOR WAS REPLACED UNDER WARRANTY. HE WAS EXPERIENCING THE PROBLEMS AGAIN. THEREFORE, HE FELT THE RECALL REMEDY WAS ONLY A TEMPORARY SOLUTION. GENERAL MOTORS SHOULD OFFER A PERMANENT SOLUTION. AN APPOINTMENT HAS BEEN MADE FOR HAVING THE RECALL WORK COMPLETED AT THIS TIME. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141315October 31, 2005EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT: THE CONTACT STATED THAT AS SOON AS HE PURCHASED THE VEHICLE SOME KIND OF SMELL STARTED, AND THEN IT STARTED MAKING A RUBBING NOISE THAT SOUNDED LIKE THE SERPENTINE BELT OR SOME KIND BEARINGS. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP, AND TOLD THE CONTACT THAT THE AIR CONDITIONER WAS MAKING THE NOISE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141320October 31, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT RECEIVED A RECALL 05V379000 CONCERNING ABS BRAKE FAILURE. REPAIR WORK WAS PERFORMED AND THE VEHICLE STILL HAD THE BRAKING PROBLEM. HE TOOK THE VEHICLE BACK TO THE DEALERSHIP, AND THEY STATED THERE WAS NOTHING FURTHER THAT COULD BE DONE. HE CALLED GM, AND THEY TOLD HIM TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. IF THE PROBLEM WAS NOT RELATED TO THE RECALL, HE WOULD HAVE TO PAY FOR IT HIMSELF. HE WAS GOING TO TAKE THE VEHICLE TO ANOTHER DEALERSHIP THIS EVENING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141211October 29, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI- LOCK BRAKES ACTIVATE AT LOW SPEEDS WHEN NOT NEEDED MAKING STOPPING DIFFICULT. THIS OCCURS DUE TO PROBLEMS WITH THE WHEEL HUB SPEED SENSORS. THE 1999 AND UP MODELS HAVE BEEN RECALLED FOR THIS PROBLEM BUT THE 1998 HAVE NOT. I HAVE HAD THIS PROBLEM REPAIRED TWICE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141121October 28, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THERE WAS RUST ON THE ABS SENSOR ON THE FRONT AXLE. THE VEHICLE WAS TAKEN TO A MECHANIC, AND THEY TOOK THE FRONT HUBS OFF AND CLEANED OUT THE RUST. THE TWO ABS SENSORS WERE ALSO REPLACED. THE VEHICLE WAS WORKING PROPERLY AT THIS TIME. THERE WAS RECALL, 05V379000, AND THIS CONSUMER EXPERIENCED THE SAME FAILURE. ACCORDING TO GENERAL MOTORS, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE ROTORS WERE REPLACD DUE TO RUST. UPDATED 11/29/05. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141150October 28, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT THE CONTACT STATED THE VEHICLE LURCHED FORWARD . HE PUMPED THE BRAKES TO STOP WHICH CAUSES EXTENDED STOPPING DISTANCE. THE ABS SYSTEM ACTIVATED UNDER 10 MPH. THERE WAS A RECALL, BUT THIS VEHICLE NOT INCLUDED. THE ABS INDICATOR LIGHT CAME ON INTERMITTENTLY *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10141092October 27, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS ACTIVATES AT SLOW SPEEDS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10138472October 27, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CALLER SAID AT SPEEDS 3-10 MPH THE ANTI LOCK BRAKES WOULD KICK IN, AND THE CONSUMER WOULD NOT BE ABLE TO STOP THE VEHICLE. SHE SAID THERE WAS A RECALL AND SHE HAD THE RECALL WORK DONE. THE CALLER HAD THE HUBS WERE REPLACED ONCE LESS THAN TWO YEARS AGO AT MANUFACTURER'S S EXPENSE. DEALER SAID THE PROBLEM WAS IN THE HUB AND THAT WAS NOT COVERED BY THE RECALL. MANUFACTURER OFFERED NO HELP FOR FREE. SHE SAID HER HUSBAND HAS HAD A CLOSE CALL WITH A WALL. HE STOPPED IN TIME. SHE SAID THE VEHICLE HAD TO BE PUT IN PARK ONCE TO GET VEHICLE TO STOP. THE TRUCK WAS RETURNED TO THE DEALER THE DAY AFTER THE RECALL WORK WAS PERFORMED TO HAVE THE HUBS REPLACED., WHICH THE DEALER TOLD HER THAT WAS CAUSING THE PROBLEM. GM REFUSED TO PAY FOR THE HUBS EVEN THOUGH THIS WAS THE CAUSE OF THE DOCUMENTED PROBLEM IN THE RECALL. WHEN THE MECHANIC WAS PULLING THE VEHICLE INTO THE SHOP, THE BRAKES FAILED AND HE CRASHED. THE BUMPER, THE CHROME ON THE GRILL, THE FOG LIGHT, AND THE PIECE BELOW THE BUMPER WERE DAMAGED. THE DEALER SAYS HE WILL PAY TO FIX THE PROBLEM. *AK *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140827October 26, 2005POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
DT: THE CONTACT WA SHAVING PROBLEMS WITH THE PUSH BUTTON MODULE THAT ENGAGES THE FOUR WHEEL DRIVE. THE VEHICLE IS GETTING STUCK BETWEEN TWO WHEEL AND FOUR WHEEL DRIVE. HE HAS TALKED TO GM, AND VEHICLE WAS NOT UNDER A RECALL. THIS HAS BEEN HAPPENING FOR THREE YEARS. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP FOR ANY REPAIRS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140876October 26, 2005SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE THAT RUNS ALONG FRAME RAIL SEVERELY RUSTED AND FAILED UNDER BRAKING, CAUSING ME TO NEARLY REAR END ANOTHER CAR. I REMOVED IT FROM THE TRUCK AND TOOK IT BY THE DEALER AND THE SERVICE DEPARTMENT SAID THIS IS COMMON FOR A VEHICLE WITH 78,000 MILES TO HAVE THIS TYPE OF FAILURE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140888October 26, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT:THE CONSUMER COMPLAINED ABOUT THE ABS BRAKING SYSTEM AT LOW SPEEDS. THE DEALER TOLD HIM THAT THERE WAS NOTHING ELSE THEY COULD DO FOR THE VEHICLE BECAUSE THE WARRANTY EXPIRED. THIS WAS THE SECOND TIME THAT THE HUBS HAVE BEEN REPLACED AT THE CONSUMERS EXPENSE. HE HEARD THERE WILL BE A RECALL IN NOVEMBER, BUT THEY WERE ONLY GOING TO CLEAN THE SENSORS AND NOT REPLACE THE HUBS. HIS VEHICLE WAS PURCHASED IN PENNSYLVANIA. IN AUGUST OF 2004 THE FIRST HUB WAS REPLACED, AND IN NOVEMBER 2004 HE REPLACED THE SECOND HUB. ON OCTOBER 26, 2005 THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND BOTH HUBS NEED TO BE REPLACED AGAIN.*AK UPDATED 11/29/05. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140702October 25, 2005STEERING:GEAR BOX:SHAFT SECTOR
DT: THE CONTACT STATED THAT THE INTERMEDIATE STEERING SHAFT WAS REPLACED IN FEBRUARY 2005 AS SUGGESTED BY A TECHNICAL SERVICE RECOMMENDATION. THE NHTSA ITEM NUMBER IS 10005165. THE TECHNICAL SERVICE BULLETIN SUGGESTED REPAIR HAS AGAIN FAILED. THERE WAS LOOSENESS WITHIN THE STEERING AND A GRINDING FEELING. HE TOOK THE VEHICLE TO THE SAME DEALERSHIP THAT COMPLETED THE PREVIOUS REPAIR WORK. THE DEALER SAID THE FAILURE WAS NORMAL, AND NO REAL EXPLANATION WAS OFFERED. THE SECOND REPAIR WAS MADE AT THE CONTACT'S EXPENSE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140730October 25, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THE ABS MOTOR WENT OUT TWO YEARS AGO. HE CONTACTED THE DEALERSHIP, AND THEY COULD NOT DO ANYTHING UNTIL HE RECEIVED A RECALL LETTER FOR THE PROBLEM. HE CONTACTED THE MANUFACTURER TWICE, WAS TOLD THE WARRANTY EXPIRED, AND THERE WAS NO RECALLS ON THE ABS. HE TOOK VEHICLE TO THE NEAREST GARAGE TO HAVE THE ABS DISCONNECTED. HE HAS BEEN DRIVING THE VEHICLE WITHOUT ABS FOR TWO YEARS. *AK UPDATED 11/29/2005 - *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140755October 25, 2005STEERING
I BOUGHT THE 2003 SIERRA NEW IN 2003. AFTER A SHORT PERIOD OF TIME A CLUNKING OCCURRED WHEN GOING AROUND GRADUAL CURVES AND OVER SMALL BUMPS. WHEN IT GOT WORSE I BROUGHT IT INTO THE DEALER AND THEY SAID THE STEERING SHAFT WAS LOW ON LUBRICANT. THEY FILLED IT UP NO CHARGE UNDER WARRANTY AND THE STEERING FELT LIKE NEW AGAIN. NOT TOO LONG AFTERWARDS, THE SAME PROBLEM HAPPENED, GRADUALLY AT FIRST THEN WORSENING. I BROUGHT IT BACK TO THE DEALER AND THEY WERE GOING TO REPLACE THE PART THIS TIME INSTEAD OF REFILLING IT. THAT WAS COVERED UNDER WARRANTY AND THE STEERING FELT GOOD AGAIN. NOW ITS OCTOBER 25, 2005 AND I AM GOING TO HAVE TO BRING IT IN AGAIN FOR THE SAME PART PROBLEM. THIS TIME I AM OVER THE 36,000 MILE WARRANTY AND HAVE TO PAY FOR IT. AT THIS RATE I WILL HAVE TO DO THIS EVERY YEAR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140780October 25, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABOUT THREE YEARS AGO I TOOK MY 2000 SIERRA TRUCK TO MY GMC DEALER AFTER EXPERIENCING A FEW LOW SPEED ABS ACTIVATIONS AND BRAKE FAILURES CAUSING ME TO DRIFT INTO ONCOMING TRAFFIC. SINCE TANDOM LOG TRUCKS ARE FREQUENT TRAVELERS ON OUR LOCAL ROADS, I WANTED TO RESOLVE THE PROBLEM RIGHT AWAY. MY GMC SERVICE MANAGER INFORMED ME THAT THE ONLY WAY TO CORRECT THE PROBLEM WAS TO REPLACE THE FRONT HUB ASSEMBLIES CONTAINING THE WHEEL SPEED SENSORS AT A COST OF $500 EACH FOR PARTS ONLY. I DECIDED AGAINST THAT IDEA AND OPTED TO REMOVE THE ABS FUSE UNDER THE DASH BOARD. I KEPT INQUIRING AT THE DEALER ABOUT ANY GM SPONSORED REPAIRS AND FINALLY READ ABOUT THE AUGUST 29, 2005 RECALL NOTICE WHICH INVOLVED CLEANING, SANDING, AND LUBRICATING THE WHEEL SPEED SENSORS. THE RECALL SERVICE WORK WAS DONE ON 10/13/05, ACCORDING TO SERVICE BULLITIN #05068, BUT MY TRUCK CONTINUED TO DRIFT INTO TRAFFIC AS BEFORE. THIS TIME I REMOVED THE ABS FUSE FROM UNDER THE HOOD SO I COULD FINALLY USE THE CRUISE CONTROL AGAIN. THE SERVICE MANAGER HAS SINCE TOLD ME THAT THERE IS NO AUTHORIZED FOLLOW UP PROCEDURE OTHER THAN TO REPLACE THE HUB ASSEMBLIES OR SPEED SENSORS, AT MY EXPENSE. THE BRAKES FUNCTION ADEQUATELY WITHOUT THE ABS FUSE, BUT THE RED BRAKE FAILURE LIGHT ON THE INSTRUMENT PANEL IS ON CONTINUALLY, AS WELL AS THE AMBER ABS LIGHT. IF I GO BACK TO REMOVING THE INTERIOR ABS FUSE, THE RED LIGHT WILL GO OUT AND SHOULD BE AVAILABLE TO INDICATE ANY OTHER CAUSE FOR BRAKE FAILURE, BUT I SACRAFICE THE CRUISE CONTROL. GM HAS ADMITTED THAT THEY DESIGNED A DEFECTIVE ABS SYSTEM THAT IS PRONE TO RUST AND CORROSION IN CERTAIN "RUST BELT" STATES AND PROVINCES OF CANADA AND THEY ARE AWARE THAT THESE VEHICLES HAVE BEEN UNSAFE TO OPERATE. THE INEFFECTIVE RECALL REPAIRS TO MY TRUCK COST GENERAL MOTORS $46.88 ON THE INVOICE AND YET THEY EXPECT ME TO PAY ABOUT $1,200 TO REALLY REPAIR AND REPLACE THEIR DEFECTIVE PARTS. I DON'T THINK SO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140629October 24, 2005PARKING BRAKE
PARKING BREAK FAILURE ON 2000 GMC SIERRA PICKUP. THERE IS A RECALL FOR THE SAME VEHICLE TYPE WITH MANUAL TRANSMISSIONS (NHTSA RECALL #05V161000, GM RECALL NUMBER 05042) HOWEVER THE CURRENT RECALL DOES NOT INCLUDE THE VEHICLES SOLD WITH AUTOMATIC TRANSMISSIONS EVEN THOUGH THEY HAVE THE EXACT SAME PARKING BRAKE DESIGN AND THE EXACT SAME PARTS USED IN THE BREAKING SYSTEM. MY TRUCK WILL NOT PASS TEXAS STATE INSPECTION DUE TO THE PARKING BREAK FAILURE. THE STATE INSPECTION CONSIDERS MY TRUCK UNSAFE. NHTSA NEEDS TO MAKE GENERAL MOTORS FIX THIS PROBLEM SINCE THE PROBLEM EXISTS REGARDLESS OF WHETHER IT IS AN AUTOMATIC OR MANUAL TRANSMISSION. I UNDERSTAND THAT WITH MANUAL TRANSMISSIONS THERE IS A GREATER CHANCE FOR AN INJURY TO OCCUR HOWEVER, THE VEHICLE STATE INSPECTION IN TEXAS CONSIDERS MY VEHICLE UNSAFE SHOULDN'T THE NHTSA AND GM? *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0