GMC Sierra Complaints

15,732 consumer complaints on file.

#10172005October 27, 2006
POWER TRAIN:DRIVELINE:DRIVESHAFT
I OWN A 2002 GMC SIERRA 4 X 4 CREW CAB DURAMAX DIESEL PICK-UP TRUCK. FOR THE LAST 2 YEARS I'VE HAD A CONDITION THAT FELT LIKE A TIRE WAS OUT OF BALANCE. THIS WAS JUST AFTER I REPLACED ALL TIRES. THIS YEAR I REPLACED ALL THE TIRES AGAIN AND THE CONDITION STILL EXISTS. WE WENT THROUGH THE PROCESS OF ELIMINATION, CHANGING A WHEEL THAT WAS A LITTLE OUT OF ROUND, RE-BALANCING AND ROTATING THE NEW TIRES 4 DIFFERENT TIMES AND COULDN'T ELIMINATE THE PROBLEM. I THEN PUT THE VEHICLE UP ON A HOIST AND PUT THE TRANSMISSION IN GEAR TO CHECK FOR DRIVE LINE VIBRATIONS AND FOUND THAT THE REAR DRIVE SHAFT WAS BENT. AFTER TAKING THE TRUCK BACK TO MY DEALERSHIP AND CONFIRMING THE PROBLEM WITH THEM, A SEARCH WAS RUN OF ALL THE SALVAGE FACILITIES FOR A USED SHAFT AND FOUND THAT THERE WERE NONE AVAILABLE. FURTHERMORE, EVERY SALVAGE YARD THAT WAS CONTACTED CLAIMED THAT THIS DRIVE SHAFT, GM PART #15109384 WAS IN HIGH DEMAND AND AS SOON AS ONE CAME IN ON A WRECK, IT WAS IMMEDIATELY SOLD. THIS SHAFT IS INSTALLED ON 2000 TO 2007 MODELS. MY DEALERSHIP ALSO ADMITTED THAT MINE WAS NOT THE FIRST BENT DRIVE SHAFT THAT HAS COME INTO THEIR FACILITY. TO PURCHASE A NEW SHAFT IS ALMOST $900. A USED ONE IS MUCH LESS, IF YOU CAN FIND ONE. I WORKED WITH GM TRUCK IN QUALITY CONTROL FOR 31 YEARS AND IT IS MY EXPERIENCE THAT WHEN A USED PART CAN NOT BE PURCHASED THROUGH A SALVAGE YARD DUE TO HIGH REPLACEMENT DEMAND, THERE IS USUALLY A COVER UP GOING ON. PLEASE LOOK INTO THIS MATTER. BY THE WAY, MY SHAFT HAD NO VISIBLE EVIDENCE OF DAMAGE ANYPLACE. I BELIEVE THAT THE SHAFT MAY NOT BE ABLE TO HANDLE THE TORQUE OF THE ENGINE AND WILL, IN TIME, BEND. MY TRUCK HAS 99,000 MILES ON IT NOW, BUT THE PROBLEM STARTED SOMETIME AROUND 60,000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171901October 26, 2006
VISIBILITY:GLASS, SIDE/REAR
TRUCK WAS PARKED OUTSIDE AT WORK DURING THE DAY. WHEN I ENTERED THE TRUCK AND CLOSED THE DRIVER DOOR TO LEAVE, THE REAR WINDOW EXPLODED WHEN THE DOOR CLOSED. I AM NOT AWARE OF ANY OBJECTS HITTING THE WINDOW PRIOR TO THIS, OR DEFECTS, ETC. CONTACTED LOCAL GMC DEALER WHO CLAIMED TO HAVE NO KNOWLEDGE OF THIS AND THEREFORE DID NOT OFFER ANY ASSISTANCE. IT IS BEING REPAIRED AT A GLASS SHOP AT MY EXPENSE WITH A NEW WINDOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171931October 26, 2006
ELECTRICAL SYSTEM
SPEEDOMETER STOPPED WORKING ON MY 2003 GMC SIERRA. IT IS STUCK ON 65 MPH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171935October 26, 2006
FUEL SYSTEM, GASOLINE
GAS GAUGE GOES TO EMPTY WITHOUT WARNING, EVEN AFTER FILLING UP THE TANK. "LOW FUEL" WARNING STAYS ON WHEN ON EMPTY, EVEN WHEN THERE'S PLENTY OF GAS IN THE TANK. THIS SHOULD NOT BE HAPPENING, GMC SHOULD TAKE CARE OF THERE CUSTOMERS. THIS IS MY SECOND GMC TRUCK, AND I BOUGHT THIS ONE BECAUSE OF THE QUALITY MY 1ST TRUCK WAS GOOD. MY WIFE WANTS ME TO BUY A TOYOTA NEXT TIME, THAT'S ALL SHE EVER OWNED. GMC TAKE CARE OF THIS PROBLEM, OR I'LL WON'T BE COMING BACK FOR A 3RD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171822October 25, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED PERTAINING TO THE ABS BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL WORK. AFTER THE REPAIRS WERE MADE, THE DEALER DETERMINED THAT ADDITIONAL WORK NEEDED TO BE PERFORMED TO THE BRAKES, BUT WOULD NOT BE COVERED UNDER THE RECALL. THE REPAIRS WERE NEVER MADE AND THE ABS BRAKES STILL PRESENTED PERMANENT AND REPEATABLE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171614October 23, 2006
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT*: THE CONTACT STATED THE VEHICLE'S DRIVER SIDE DOOR PINS SHATTERED CAUSING THE DOOR TO MALFUNCTION WHEN ATTEMPTING TO OPEN IT FROM THE INSIDE. ALSO, THE WINDSHIELD WIPER MOTOR MALFUNCTIONED AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THE REPAIRS SHOULD BE COVERED UNDER A RECALL. THE DEALER NEEDED DOCUMENTATION THAT WOULD SUPPORT THE RECALL WORK. NO REPAIRS HAD BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171520October 22, 2006
ELECTRICAL SYSTEM
2003 GMC SIERRA PICKUP W/49000 MILES. SPEEDOMETER HAS STARTED ERRATIC READINGS WHICH PRESENTS A SAFETY HAZZARD WHEN DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171478October 21, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
I PURCHASED A 2003 DODGE RAM QUAD CAB TRUCK FROM PARSONS FORD IN MARTINSBURG WV. IT WAS SOLD TO ME IN AN UNSAFE CONDITION. THE UPPER AND LOWER BALL JOINTS ARE SHOT. THE TIRES ARE CUPPED. THE VEHICLE BOUNCES WHEN EXCEEDING 45 MPH. THE INSPECTION STICKER HAD BEEN REMOVED AND REPLACED WHICH INVALIDATES IT THEREFORE IT WAS SOLD TO ME WITHOUT A VALID INSPECTION. I HAVE TRIED TO RETURN THE VEHICLE ON THREE SEPARATE OCCASIONS WITHIN DAYS OF PURCHASING IT. PARSONS FORD REFUSES TO TAKE THE VEHICLE BACK STATING THEY DID NOTHING WRONG. NO REPAIRS HAVE BEEN MADE AT THIS TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171441October 20, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
WIPERS QUIT WORKING DURING A HEAVY RAINSTORM. SEARCHED FOR RECALLS AND CAME UP WITH A CAMPAIGN NUMBER 98V150001. CONTACTED A DEALER WITH MY VIN NUMBER AND HE STATED THAT THERE WAS NEVER A RECALL FOR THIS VEHICLE. SINCE THEN THE PULSE BOARD HAS BEEN REPLACED AND WIPERS ARE NOW WORKING FINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171471October 20, 2006
TIRES:SIDEWALL
THERE WAS NO EVENT THAT WAS NOTED THAT WOULD CAUSE THE SEPARATION OF THE TIRE TREAD FROM THE SIDEWALL. A MAJOR LEAK WAS NOTED. THE SPLIT WAS LOCATED AT THE POINT OF SIDEWALL TO TREAD JOINT. THE TIRE HAS >9/32 OF TREAD LEFT ON THE TIRE. I AM AT A LOSS TO REPLACE THE TIRE. NO TRAUMA WAS INFLICTED ON THE TIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171371October 19, 2006
ELECTRICAL SYSTEM
2003 GMC 2500 HD 6.0L HAS AN ERRATIC SPEEDOMETER THAT IS A SAFETY ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171082October 17, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING 75 MPH ON THE INTERSTATE, THE SPEEDOMETER GAUGE BEGAN TO DECREASE AND INCREASE WITHOUT WARNING PRODUCING ERRONEOUS READINGS CONTRARY TO THE ACTUAL MILES PER HOUR BEING DRIVEN. ALTHOUGH THE PROBLEM PERSISTED, THE DEALER AND MANUFACTURER WERE NOT ALERTED. *AK UPDATED 11/0/906.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171116October 17, 2006
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DT*: THE CONTACT STATED WHILE STANDING ON THE TAILGATE, THE TAILGATE CABLES FRACTURED WITHOUT WARNING. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED BOTH TAILGATE CABLES NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171139October 17, 2006
WHEELS
DT*: THE CONTACT STATED THE REAR PASSENGER WHEEL VALVE SYSTEM BLISTERED CAUSING AN AIR LEAK. THE CONTACT CHANGED THE TIRE AND THE PROBLEM RECURRED. THE VEHICLE LOST CONTROL AND WAS IN A SINGLE CAR ACCIDENT CAUSING DAMAGE TO THE VEHICLE. NO INJURIES WERE SUSTAINED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10170647October 12, 2006
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DT*: THE CONTACT STATED THE EXTERIOR PASSENGER SIDE REAR MIRROR WAS ROUNDED AND DID NOT HAVE A STATEMENT INDICATING OBJECTS IN THE REAR VIEW MIRROR MAY APPEAR CLOSER THAN THEY ARE. DUE TO THE ROUNDED DESIGN, IT CREATED A BLIND SPOT. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170689October 12, 2006
STRUCTURE
DT*: THE CONTACT STATED BEFORE PULLING A NEWLY PURCHASED VEHICLE OFF THE DEALER'S LOT, A VIBRATION WAS NOTICED. THE DEALER WAS MADE AWARE OF THE OBSERVATION AND THEY STATED THAT THE VIBRATION WAS COMING FROM THE TIRE DUE TO SITTING FOR A LONG PERIOD OF TIME IN THE LOT. THE VEHICLE HAS CONSISTENTLY VIBRATED ON NORMAL ROAD CONDITIONS TRAVELING AT SPEEDS OF 65 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE DEALER DETERMINED THAT THE VIBRATIONS WERE COMING FROM THE FRAME OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171195October 12, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
FAX FROM (FL) RE DEFECTIVE BRAKES ON HIS 1999 GMC SIERRA 1500 PICKUP TRUCK, ES HAS NO RECORD OF PREVIOUS LTR. *TS THE STEEL BRAKE LINE TUBE TO THE FRONT BRAKES RUPTURED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170342October 10, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE ACCELERATING FROM A STOP SIGN AT 3 MPH, THE VEHICLE COLLIDED WITH THE FRONT LEFT DOOR OF ANOTHER VEHICLE. THE OTHER VEHICLE RAN THE STOP SIGN. BOTH THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS WEARING THE SEAT BELT, BUT FRACTURED A BONE IN THE NECK AND INCURRED BRUISING TO THE BODY. THE CONTACT WAS TAKEN TO THE HOSPITAL AND A POLICE REPORT WAS FILED. THE SERVICE DEALER AND MANUFACTURER WAS NOT NOTIFIED. UPDATED 10/31/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10170215October 7, 2006
ELECTRICAL SYSTEM
MY SPEEDOMETER ON MY 2004 GMC Z71 WORKS ERRATICALLY. SOMETIMES IT WILL PEG OUT AT 120 OR IT STICKS AT 70 MPH. WHEN I SEE THE SPEEDOMETER, IT SEEMS LIKE IT IS WORKING LIKE A CLOCK. IT STICKS AND RELEASES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170031October 5, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DISPLAYS ERRONEOUS READINGS, NEVER CORRECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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