GMC Sierra Complaints

15,732 consumer complaints on file.

#10219280February 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AT AROUND 102K MILES, SPEEDOMETER NEEDLE QUIT RETURNING TO ZERO WHEN THE VEHICLE STOPS MOVING. NEEDLE MAY COME TO REST AT ANY POINT ON THE DIAL WHEN VEHICLE IS STOPPED, AND THE REST POINT MAY OR MAY NOT CHANGE WHILE THE VEHICLE IS UNDERWAY, MAKING IT DIFFICULT TO ESTIMATE SPEED (E.G., NEEDLE MAY INITIALLY INDICATE 30 MPH AT REST, BUT ACTUAL SPEED UNDERWAY ISN'T NECESSARILY 30 MPH LESS THAN INDICATED BECAUSE THE REST POINT MAY HAVE CHANGED). AND WHEN THE DIAL ZEROS AT 120 MPH, THE TRUCK EFFECTIVELY HAS NO SPEEDOMETER AT ALL RATHER THAN JUST AN INACCURATE ONE. I RECEIVED A LETTER FROM GM WARNING OF POTENTIAL INSTRUMENT FAILURES AND OFFERING FREE REPAIR ON VEHICLES WITH LESS THAN 70K MILES; AN EMAIL CORRESPONDENCE WITH GM CONFIRMED THAT THEY WOULD NOT REPAIR MINE FOR FREE OR AT REDUCED COST. INTERNET DISCUSSIONS AND ADS FOR INSTRUMENT REPAIRS REVEAL THIS TO BE A COMMON PROBLEM ON A RANGE OF '03-'06 GM VEHICLES. THE GM DEALER I CALLED WILL FIX THE INSTRUMENT CLUSTER FOR $500 -- ROUGHLY 3 TIMES WHAT REPAIR SERVICES ADVERTISING ON THE INTERNET CHARGE TO REPLACE ALL THE DEFECTIVE STEPPER MOTORS IN THE CLUSTER. THIS PROBLEM IS CERTAINLY SAFETY-RELATED (THINK OF MISJUDGING SPEED IN A ROLLOVER-PRONE VEHICLE GOING INTO A SHARP CURVE), AND TO THE DEGREE THAT IS VIRTUALLY INEVITABLE ON CERTAIN VEHICLES, GM SHOULD ISSUE A RECALL RATHER THAN A LIMITED "SECRET WARRANTY". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219322February 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. ON SEPTEMBER 27, 2005, THE SPEEDOMETER BEGAN DISPLAYING INACCURATE READINGS. THE SPEEDOMETER SPORADICALLY FAILED FOR THE NEXT COUPLE OF YEARS. ON OCTOBER 5, 2007, THE SPEEDOMETER DISPLAYED AN INACCURATE SPEED OF 125 MPH. THE CONTACT RECEIVED A NOTICE REGARDING A VOLUNTARY RECALL FOR THE SPEEDOMETER. ONLY VEHICLES LESS THAN SIX YEARS OLD OR WITH FEWER THAN 70,000 MILES WOULD RECEIVE A FREE REMEDY. THE CONTACT'S MILEAGE WAS 115,000; THEREFORE, HE WAS INELIGIBLE FOR THE FREE REMEDY. NO REPAIRS WERE MADE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE PURCHASE DATE, RECALL NUMBER, AND SPEED WERE UNKNOWN. THE FAILURE MILEAGE WAS 64,999 AND CURRENT MILEAGE WAS 115,000. UPDATED 3/25/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219100February 25, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 GMC SIERRA 1500. THE CONTACT STATED THAT THE RESISTOR MELTED THE GROUNDING WIRE AND CAUSED THE BLOWER MOTOR TO FAIL. THERE IS A TECHNICAL SERVICE BULLETIN (060139002) FOR THE ENGINE AND ENGINE COOLING. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIR WOULD BE THE CONTACT'S RESPONSIBILITY. THE CURRENT MILEAGE WAS 60,670 AND FAILURE MILEAGE WAS 60,470.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219101February 25, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UNWANTED ABS ACTIVATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219136February 25, 2008
EXTERIOR LIGHTING:HEADLIGHTS, ENGINE AND ENGINE COOLING, STEERING
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE HEADLIGHTS DIM AND THE ENGINE SHUTS OFF WHEN THE CONTACT DEPRESSES THE BRAKE PEDAL. THE STEERING WHEEL DOES NOT MOVE AND THE CONTACT WAS ALMOST INVOLVED IN A CRASH. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WOULD NOT ASSIST THE DEALER IN LOCATING THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 80,845. UPDATED 4/2/08 *CN THE CONSUMER STATED WHEN THE ENGINE SHUTS OFF AND VEHICLE IS STILL, THE STEERING WHEEL BECOMES INOPERABLE. UPDATED 04/02/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218764February 21, 2008
SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL BEARINGS DEGRADED TO THE POINT THAT ENTIRE WHEEL WAS LOOSE FROM HUB. WHEN ON A JACK COULD MOVE THE WHEEL SEVERAL INCHES IN OR OUT OF WHEEL HOUSING WITH MINIMAL HAND PRESSURE. REPAIR AGENCY INDICATED THAT THERE WAS A DISTINCT POSSIBILITY THAT, IF UNDETECTED, THIS CONDITION COULD HAVE CREATED A SITUATION LEADING TO A SERIOUS ACCIDENT (AFFECT TO STEERING/CONTROL). THE SECOND FRONT WHEEL BEARING EXPERIENCED THE SAME DEFECT APPROXIMATELY 8 MONTHS LATER, EVEN AFTER BEING INSPECTED AT THE TIME OF THE OTHER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218587February 19, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT GAUGES READING ERRATICALLY, OIL PRESSURE,VOLTMETER, FUEL GAUGE, TEMPERATURE GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218405February 17, 2008
ENGINE AND ENGINE COOLING
1. DRIVING ON INTERSTATE IN MY 2005 GMC SIERRA WITH MY MOTHER WHO NOTICES SMOKE COMING OUT OF THE AIR VENTS. IT WAS NOT SAFE TO OTHER VEHICLES TO PULL OVER FOR ABOUT .5 TO 1 MILE AT WHICH POINT IT WAS ALL WE COULD TO EVACUATE THE TRUCK AS IT WAS GOING UP IN FLAMES. 2. GM'S THIRD PARTY ADMINISTRATOR ESIS DENIED MY CLAIM WITHOUT EVEN CONDUCTING AN INVESTIGATION. I DID RECEIVE A LETTER FROM ESIS WITH INFORMATION ABOUT SUBMITTING A FORMAL CLAIM AGAINST GM. I NEITHER HAVE NOR CAN AFFORD AN ATTORNEY TO ASSIST ME WITH THIS DOCUMENTATION. I LOST MANY PERSONAL ITEMS INCLUDING CASH, MY WALLET, PHONE, AND TOOLS. I AM A CONTRACTOR AND HAVE MISSED MANY WEEKS FROM WORK AND HAD TO FORFEIT WORK BECAUSE I CAN NO LONGER AFFORD A RENTAL TRUCK. THIS INCIDENT HAS CAUSED ME MANY PROBLEMS AND EMBARRASSMENT BOTH FINANCIALLY AND PERSONALLY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10218161February 15, 2008
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2006 GMC SIERRA 3500. WHILE DRIVING 10-75 MPH, THE ENGINE STALLED. THERE WAS A LOSS OF POWER STEERING AND BRAKES. THE VEHICLE WOULD RESTART BY ITSELF AFTER DRIFTING FOR 50 YARDS. THERE WERE NO WARNING INDICATOR LIGHTS PRIOR TO THE FAILURE. THE CONTACT NOTICED THICK, BLACK SMOKE COMING FROM THE EXHAUST PIPE OCCASIONALLY. THE DEALER REPLACED THE EXHAUST AND INSTALLED A NEW PROGRAMMER; HOWEVER, THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 300 AND CURRENT MILEAGE WAS 36,439.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10218033February 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC SIERRA 3500. THE CONTACT STATED THAT THE SPEEDOMETER STOPPED WORKING. THE WARNING INDICATORS WERE THAT THE SPEEDOMETER DISPLAYED FASTER SPEEDS THAN WHAT WAS ACTUALLY BEING DRIVEN. AS A RESULT, THE ALTERNATOR GAUGE HAS FAILED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS BECAUSE THE VEHICLE HAD OVER 75,000 MILES. THE MANUFACTURER SENT THE CONTACT A LETTER THAT STATED THEY WERE AWARE OF THE DEFECT; HOWEVER, NOTHING COULD BE DONE. THE ESTIMATED REPAIR COSTS WOULD BE $425. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 114,000. UPDATED 5/6/08 *CN UPDATED 05/06/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218047February 14, 2008
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2004 GMC SIERRA SLE W/TRAILER TOWING PACKAGE, 2-WHEEL DRIVE. 2ND OWNER. NEVER USED TO TOW WHATSOEVER. EXTREMELY WELL CARED FOR. 59,665 MILES. STARTED MAKING "ROARING" NOISE FROM READ END. CALLED GM TO ASCERTAIN IF HELP FOR PROBLEM AVAILABLE. THEY TOLD ME TO TAKE IT TO LAWRENCE-HALL, ABILENE, TEXAS FOR EVALUATION. LAWRENCE HALL SAYS BEARING IN DIFFERENTIAL HAS FAILED. GM REFUSES TO HELP IN ANY WAY WHATSOEVER WITH THE REPAIR, AND EVEN SAYS THAT I AM LIABLE FOR THE COST OF THE EVALUATION, EVEN THOUGH THEY ARE THE ONES WHO TOLD ME TO TAKE IT THERE, AND EVEN THOUGH THEY NEVER SAID THAT THEY WOULD NOT PAY FOR IT. WHEN THEY TOLD ME TO TAKE IT THERE, THEY IMPLIED THAT THEY WOULD PAY FOR THE EVALUATION. I CONTEND THAT AT 59,000 THAT BEARING SHOULD NEVER HAVE FAILED; THAT MILLIONS OF VEHICLES GO 2, 3 AND 4 TIMES THAT DISTANCE AND NEVER HAVE THAT PROBLEM, AND THAT HAD THIS LOCKED UP, IT COULD HAVE CAUSED DEATH AND INJURY TO DRIVER, PASSENGER AND OTHERS. ALSO CONTEND THAT GM SHOULD HAVE TOLD ME THAT IF THEY DECLINED TO PAY FOR THE REPAIR, THAT I WOULD BE LIABLE FOR THE DIAGNOSTIC CHARGE. WHEN I DROPPED THE VEHICLE OFF, THE SERVICE MANAGER TOLD ME 3 TIMES THAT "THE COURTESY VEHICLE IS OUT THERE WAITING FOR YOU," IMPLYING FOR ME TO HURRY UP AND GET OUT THERE, BUT THEN, AS I WAS ON MY WAY OUT THE DOOR, BROUGHT ME A CLIPBOARD AND TOLD ME TO FILL IN MY CONTACT INFO "SO WE CAN GET A HOLD OF YOU." I HANDED IT BACK TO HIM, AND HE SAID I NEEDED TO SIGN IT TO GIVE THEM PERMISSION TO WORK ON IT. BECAUSE HE HAD BEEN RUSHING ME, I SIGNED IT AND WALKED OUT. NOW IT APPEARS THAT THEY THINK THAT SINCE I SIGNED THAT FORM THAT I ACKNOWLEDGE TO THEM THAT I AM LIABLE FOR THE COST OF THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217986February 13, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY ABS ACTIVATES TOO ON DRY PAVEMENT. HAVE NOT TAKEN TO THE DEALER YET. WAY TOO MANY PROBLEMS WITH THIS VEHICLE. ONLY 60,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217784February 12, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE CONTACT WAS WARMING UP HIS VEHICLE WITH A PORTABLE COMPRESSOR HOOKED UP TO THE AUXILIARY POWER IN THE CENTER OF THE DASHBOARD TO INFLATE A TIRE. HE NOTICED SMOKE NEAR THE WINDSHIELD ON THE DRIVER'S SIDE. THE CONTACT UNPLUGGED THE COMPRESSOR, SHUT OFF THE VEHICLE, OPENED THE HOOD, AND DISCONNECTED THE BATTERY. THE FRONT OF THE VEHICLE, UNDERNEATH THE DASHBOARD AND THE CABIN WERE ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10217813February 12, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 GMC SIERRA 2500 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT IS A PROFESSIONAL MECHANIC AND HE REPAIRED THE FUEL PUMP, FUEL FILTER, AND FUEL PRESSURE REGULATORS; HOWEVER, THE FAILURE CONTINUED. HE NOTIFIED THE DEALER AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING), EVEN THOUGH THE FAILURE WAS IDENTICAL. HE WAS INFORMED THAT HE WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217662February 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 GMC SIERRA 1500. THE CONTACT STATED THAT THE SPEEDOMETER STOPPED WORKING. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT HE WAS NO LONGER ELIGIBLE TO RECEIVE A FREE REPAIR. THE QUALIFICATIONS FOR THE FREE REPAIR WERE SEVEN YEARS OR 70,000 MILES. THE CONTACT STATED THAT HE WAS NEVER NOTIFIED AND, WHEN HE BROUGHT HIS VEHICLE IN FOR REPAIR, IT WAS TOO LATE. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIR, EVEN THOUGH THE VEHICLE IS ONLY FIVE YEARS OLD. THE CONTACT STATED THAT HE HAD BEEN TO THE DEALER ABOUT THE FAILURE BEFORE THE VEHICLE EXCEEDED THE MILEAGE, BUT THE FAILURE HAD NOT BEEN DIAGNOSED UNTIL FEBRUARY 11, 2008. THE VIN WAS INVALID. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217573February 10, 2008
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217592February 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND TACHOMETER WORKS SOMETIMES BUT OTHER TIMES IT DOES NOT WORK. THIS IS A SAFETY ISSUE AS THE SPEED IS UNKNOWN. THE VEHICLE WAS TAKEN TO THE DEALER BUT I WAS TOLD THAT IT IS NO LONGER UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217106February 6, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
I HAVE A 2006 GMC 2500HD THAT HAS 31000 MILES ON IT. THE TRANSMISSION COOL ER LINES ARE LEAKING AND THE DEALER HAS BEEN NOTIFIED ABOUT THIS PROBLEM. THE NEW PARTS ARE ON BACKORDER, MEANWHILE THE TRUCK LEAKS TRANSMISSION OIL ON THE GROUND WHICH COULD BE A POTENTIAL FIRE HAZARD ALONE WITH AN ENVIRONMENTAL HAZARD. MANY GMC 2500HD OWNERS ARE HAVING THIS PROBLEM. THIS IS NOT YET A RECALL BUT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217293February 6, 2008
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING
DIED ON HIGHWAY, CRANKED BUT WOULDN'T START, ENDED UP BEING CRANKSHAFT POSITION SENSOR, DISTRIBUTOR CAP, IGNITION ROTOR, CRANKSHAFT WENT OUT AND BURNT UP THE OTHER TWO. FEW DAYS LATER HAPPENED AGAIN, DIED ON HIGHWAY, CRANK BUT WON'T START, HAD TO REPLACE DISTRIBUTOR CAP, IGNITION ROTOR, AGAIN WITH IGNITION COIL. CAUSED 2 TOW CHARGES, NOW CHECK ENGINE LIGHT IS ON AND THE CATALYTIC CONVERTER HAS GONE OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216985February 5, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
I HAVE A 2006 GMC SIERRA THAT HAS HAD TRANSMISSION LINES REPLACED AND THAT KEEP HAVING TO BE REPLACED BECAUSE OF HOSE LEAKING EVERY YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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