GMC Sierra Complaints

15,732 consumer complaints on file.

#10341952July 8, 2010
SERVICE BRAKES, HYDRAULIC, SUSPENSION
HAD DEALERSHIP REPLACE DRIVER SIDE FRONT WHEEL BEARING BECAUSE IT WAS MAKING A GRINDING NOISE. A COUPLE MONTHS LATER THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. AFTER THE BRAKES WERE SERVICED, I STARTED NOTICING THAT THE BRAKES WERE PULSATING, WHICH WAS FELT IN THE PEDAL, AT LOW SPEEDS. TOOK VEHICLE TO THE DEALERSHIP AND THEY SAID DURING THE TEST DRIVE THAT THE ABS SYSTEM WAS ACTIVATING UNNECESSARILY. THEY THEN PUT IT ON THE DIAGNOSTIC MACHINE FOR SOME REASONS. I WAS TOLD I NEEDED TO REPLACE BOTH WHEEL ABS SENSORS. THE DEALERSHIP SAID THAT THE ABS HAS NOTHING TO DO WITH THE BRAKE PADS AND ROTORS. WHEN THE PADS AND ROTORS WERE REPLACED, AGAIN THE VEHICLE WAS PUT ON THE DIAGNOSTIC MACHINE, BUT DIDN'T PICK UP THAT THE SENSORS WERE FIRING. I'M DOUBTING IT IS COINCIDENCE THAT THESE THINGS ARE HAPPENING AT RANDOM. THERE HAS TO BE SOME KIND OF CORRELATION BETWEEN THE WHEEL BEARING BEING REPLACED, THE PADS AND ROTORS BEING REPLACED, AND NOW THE SENSORS NEEDING TO BE REPLACED. MY VEHICLE IS A 2003 GMC SIERRA AND HAS 47000 MILES ON IT. ALL THIS HAPPENED WITHIN THE LAST 6 MONTHS AND 1500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342035July 8, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1999 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 45 MPH THE CONTACT APPLIED THE BRAKES AND THE LEFT FRONT AND RIGHT REAR WHEEL EXPLODED. HE STATED THAT THE BRAKE PEDAL EXTENDED TO THE FLOOR. HE CAREFULLY DROVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS TOWED TO THE MECHANIC WHERE IT WAS PURCHASED. THE MECHANIC REPLACED THE BOTH BRAKE LINES TO THE MASTER CYLINDER AND THE ABS UNIT. THE FAILURE MILEAGE WAS 79,686 AND THE CURRENT MILEAGE WAS 80,058. UPDATED 08/27/10.*LJ UPDATED 08/30/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342078July 8, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 GMC SIERRA 1500. WHILE DRIVING 30 MPH, HE NOTICED THAT THE SPEEDOMETER DISPLAYED THAT HE WAS DRIVING LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHICH INDICATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 51900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341588July 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TL*THE CONTACT OWNS A 2007 GMC SIERRA HD. THE CONTACT STATED THAT THE TRANSMISSION LINES HAVE BEEN LEAKING FOR A COUPLE OF MONTHS. THE DEALER WAS CONTACTED AND STATED THAT THE WARRANTY DID NOT COVER ANY REPAIRS RELATED TO THE POWER TRAIN. THE CONTACT IS CONCERNED THAT THERE WAS NO RECALL FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE TRANSMISSION LINES HAVE BEEN REPLACED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341683July 6, 2010
ELECTRICAL SYSTEM
I AM EXPERIENCING THE SAME PROBLEM AS BELOW WITH MY INSTRUMENT PANEL LED LIGHTS GOING OUT. MY TRUCK ONLY HAS 56,000 MILES ON IT. MAKE : GMC MODEL : SIERRA 1500 YEAR : 1999 CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10262724 DATE OF FAILURE: JANUARY 1, 2005 COMPONENT: ELECTRICAL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341686July 6, 2010
SEATS
I AM EXPERIENCING THE SAME PROBLEM AS WAS REPORTED BELOW BY OTHERS. THE DRIVERS SEAT SLIDES FORWARD AND BACKWARD NEARLY 2 INCHES WHILE DRIVING. THE TRUCK ONLY HAS 56,000 MILES ON IT. MAKE : GMC MODEL : SIERRA 1500 YEAR : 1999 CRASH : NO FIRE : NO NUMBER OF INJURIES: 0 ODI ID NUMBER : 10191166 DATE OF FAILURE: MAY 18, 2006 COMPONENT: SEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340933July 1, 2010
ENGINE AND ENGINE COOLING:ENGINE
2001 GMC SERRIA 3500 VIN #[XXX]. VEHICLE INTERMITTANTLY STALLS AND WILL NOT RESTART FOR A WHILE. I SEE A RECALL # 07V521000 FOR THIS VEHICLE BUT GM SAYS THIS VIN IS NOT ON THE RECALL LIST. IT HAS BEEN DIAGNOSED AS A FAILED CRANKSHAFT SENSOR. IT SEEMS THE RECALL DIDN'T INCLUDE ENOUGH VINS. THIS TRUCK ONLY HAS 55K MILES ON IT. PLEASE REOPEN A FAILURE INVESTIGATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340258June 27, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE
I HAVE A 2002 GMC SIERRA Z71 4X4 TRUCK, REGULAR CAB WITH AN 8 FOOT BED. IT HAS 75000 MILES. THE PROBLEM I'M HAVING IS BOTH OF THE OUTSIDE DOOR HANDLES STICK OPEN A LITTLE AFTER YOU PULL THE HANDLE TO OPEN THE DOOR AND GET IN. NOW WHEN YOU PUT THE TRUCK IN GEAR, OR START MOVING THE DOORS LOCK AUTOMATICALLY. WHEN YOU STOP AND PUT THE TRUCK IN PARK THE DOORS AUTOMATICALLY UNLOCK. NOW SINCE THE OUTSIDE DOOR HANDLE IS STUCK SLIGHTLY OPEN THE DOOR WON'T UNLOCK OR OPEN WITH THE INSIDE HANDLE, YOU HAVE TO REACH OUTSIDE PUSH THE HANDLE IN THEN YOU CAN UNLOCK AND OPEN THE DOOR. I HAVE ELECTRIC WINDOWS, AND HAVE TO PUT THEM DOWN TO RESET THE OUTSIDE HANDLE. MY CONCERN IS, IF I WAS IN AN ACCIDENT, AND MY WINDOWS WERE UP, AND MY BATTERY WAS DAMAGED, AND THE TRUCK LOST ELECTRICAL POWER I CAN'T OPEN THE WINDOWS TO RESET THE HANDLE, SO THAT I CAN GET OUT? NOW I'M TRAPPED IN THE TRUCK!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340304June 27, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED DUE TO BRAKE LINE BEING CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340215June 26, 2010
SERVICE BRAKES, HYDRAULIC
1. APPLIED BRAKES WHEN LEAVING DRIVEWAY. 2. BRAKES FAILED COMPLETELY. 3. BRAKE LINES COMPLETELY RUSTED OUT. RIGHT FRONT FAILED ALLOWING BRAKE FLUID AND REQUISITE PRESSURE TO ESCAPE. I REPLACED THE FAILED SECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339832June 24, 2010
SERVICE BRAKES, HYDRAULIC
2002 GMC SIERRA, 84,000 MILES. DRIVER'S SIDE REAR METAL BRAKE LINE BLEW WHEN LEAVING A GARAGE AND I HAD TO USE THE EMERGENCY BRAKE TO STOP. IF IT WOULD HAVE HAPPENED A MINUTE LATER, I WOULD HAVE BEEN GOING DOWN A STEEP HILL INTO RUSH HOUR TRAFFIC, POTENTIALLY HURTING OR KILLING OTHERS OR MYSELF. THIS HAPPENED WITHOUT WARNING. MECHANIC SAYS ALL LINES SHOULD BE REPLACED DUE TO EXCESSIVE RUST. I DO LIVE IN PA, BUT I HAVE NEVER HAD A BRAKE LINE RUPTURE DUE TO RUST IN A NOT SO OLD CAR OR TRUCK. REGARDLESS OF THE COST TO FIX, THIS IS UNACCEPTABLE AND COMPLETELY UNSAFE. THERE ARE MANY OTHERS THAT HAVE THE SAME PROBLEM, AND MANY MORE WHO ARE NOT EVEN AWARE OF THE TIME-BOMB THEY ARE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339869June 24, 2010
SERVICE BRAKES, HYDRAULIC
STEEL BRAKE PIPE THAT CARRIES FLUID TO THE REAR BRAKES RUPTURED NEXT TO THE FUEL TANK. FLUID IS LEAKING AND POOLING ON THE FLANGE OF FRAME. STOPPING PERFORMANCE IS DEGRADED, AND NO WARNING HAS REGISTERED VIA THE INSTRUMENT CLUSTER OR IDIOT LIGHTS. LINE IS BADLY CORRODED, WHICH PERHAPS IS TO BE EXPECTED GIVEN THE AGE OF THE VEHICLE. HOWEVER, I FIND IT IRONIC THAT THE EXHAUST SYSTEM IS MADE OF STAINLESS STEEL YET THE BRAKE LINES ARE NOT. THIS VEHICLE HAS HAD OTHER BRAKE-RELATED FAILURES THAT GM REFUSED TO CORRECT, DESPITE HAVING RECALLED CONTEMPORARY VEHICLES WITH IDENTICAL PROBLEMS. IT IS AN UNUSUAL BUILD - OLD (GMT400)BODYSTYLE, MODEL YEAR 2000, 1 TON CREW CAB LONGBOX. I BELIEVE GM FORGOT THEY BUILT THESE AND THUS THEY NEGLECT TO INCLUDE TRUCKS OF THIS TYPE IN THEIR PRIOR RECALLS. REGISTERING THIS COMPLAINT IN HOPES THAT GM WILL REMEMBER TO INCLUDE SUCH TRUCKS IN THE ONGOING PE OVER THE BRAKE PIPE CORROSION ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339682June 23, 2010
ELECTRICAL SYSTEM
MY 2003 GMC SIERRA 1500 SPEEDOMETER DOESN'T WORK. IT SHOWS HIGH SPEEDS AFTER THE TRUCK IS SHUT OFF. IT SEEMS TO WORK IN WARM WEATHER BUT DOESN'T WORK IN COLD WEATHER. NOT SURE WHEN THE SPEEDOMETER IS ACCURATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339771June 23, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2001 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR AN UNKNOWN FRONT WHEEL SPEED SENSOR RECALL BY AN AUTHORIZED DEALER. UPON RECEIVING THE VEHICLE FROM THE AUTHORIZED DEALER, THE ABS AND BRAKE LIGHTS CONTINUED TO ILLUMINATE ON THE DASHBOARD. ON A SEPARATE OCCASION, THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED ON THE DASHBOARD AND THE STOPPING DISTANCE OF THE VEHICLE WAS ABNORMALLY INCREASED. ACCORDING TO THE RECALL, THE REPAIR WAS TO DECREASE STOPPING DISTANCE AND CORRECT THE ILLUMINATION OF THE WARNING LIGHTS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE BRAKES WERE CHECKED AND LUBRICATED. THE FAILURE CONTINUED TO RECUR AND THE CONTACT STATED WHEN DRIVING ON ROUGH SURFACES, THE STOPPING DISTANCE WAS SEVERELY INCREASED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 183,000. UPDATED 11/08/10 *BF UPDATED 11/10/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339428June 22, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BROKEN EXHAUST MANIFOLD BOLTS CAUSING EXCESSIVE NOISE AND EMISSIONS ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339522June 22, 2010
ELECTRICAL SYSTEM
I RECEIVED A LETTER FROM GM STATING MY VEHICLES INSTRUMENT CLUSTER MAY GIVE FALSE READINGS. IF YOUR VEHICLE IS DOING THIS, TAKE THIS LETTER TO YOUR GM DEALER AND THEY WILL FIX THE PROBLEM IF IT'S NOT THEN YOU DON'T NEED TO. IT ALSO STATED THAT THE WARRANTY FOR THIS IS 70,000 MILES AND THEY WOULD NOT REPLACE THE CLUSTER IF IT WAS NOT GIVING FALSE READINGS. AT 93,721 MY FUEL GAUGE STARTED MALFUNCTIONING, AND AT 94,066 MILES MY SPEEDOMETER READING WAS OVER 120MPH, AND I WAS NOT EVEN MOVING. NOW WHEN I DRIVE THROUGH A SCHOOL ZONE OR NEIGHBORHOOD I HAVE NO IDEA HOW FAST I'M GOING. I DIDN'T EVEN HAVE 100,000 MILES ON THE VEHICLE WHEN THESE PROBLEMS STARTED HAPPENING. WHEN I TOOK MY VEHICLE IN TO GET IT FIXED UNDER THE WARRANTY THEY TOLD ME IT WAS OUT OF WARRANTY AND WOULD NOT COVER THE PARTS. SO MUCH FOR GMC PROFESSIONAL GRADE. THE LOGO THEY USE WHEN SELLING THERE VEHICLES ON TV. I HAVE SAVED PICTURES ON MY CELL PHONE SHOWING THE ACTUAL MILEAGE WHEN THESE FALSE READINGS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339529June 22, 2010
SUSPENSION:FRONT, STEERING
7-11-2005 REPLACED INTERMEDIATE SHAFT AT 13620 MILES, 9-26-2007 52271 REPLACED INTERMEDIATE SHAFT, 59639 REPLACED RIGHT INNER TIE ROD AND RACK-RACK GEAR LEAKING, 59993 REPLACED LOWER BEARING STEERING COLUMN, 71159 REPLACED RACK-RACK SEAL RUPTURE, 82910 REPLACED INTERMEDIATE SHAFT-STEERING SHAFT-AND LOWER BEARING COLUMN. THERE'S EITHER SOMETHING WRONG WITH THERE PARTS OR THEY WAY THEY BUILD THERE VEHICLES. I'VE OWNED SEVERAL GM VEHICLES AND THIS IS THE FIRST TIME I'VE HAVE MULTIPLE PROBLEMS.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336781June 17, 2010
SEATS
1999 GMC SIERRA ABOUT 55,000MILES: MANUAL SEAT DRIVERS SIDE: THE DEVICE THAT PREVENTS THE SEAT FROM SLIDING BACK AND FORTH FREELY ON ITS TRACKS HAS FAILED. NOW THE SEAT IS ALL THE WAY BACK EXCEPT UNDER BRAKING, WHEN IT ABRUPTLY SLIDES ALL THE WAY TO THE STEERING WHEEL. NO MATTER HOW ALERT YOU TRY TO BE, EVENTUALLY SOME MANEUVER WILL BE NEEDED WITHOUT TIME TO BRACE YOURSELF, YOUR FOOT WILL MASH THE BRAKE UNCONTROLLABLY TO THE FLOOR AS THE SEAT RUSHES FORWARD, YOUR ARMS WON'T BE ABLE TO STEER AS YOUR BODY RUSHES FORWARD INTO THE STEERING WHEEL. A HANDFUL OF BROKEN NYLON PIECES AND ZINC CASTING PIECES AND A SPRING WERE RECOVERED FROM THE STARBOARD TRACK. DEALER DOESN'T HAVE A REPLACEMENT FOR JUST THE BROKEN STUFF, THE TRACK ASSEMBLY IS INSANELY EXPENSIVE ($500 FOR BOTH SIDES) NOT COUNTING LABOR. NO JUNKYARD I CAN FIND HAS THE PART, THIS MODEL SEAT WAS ONLY MADE IN 1999. I FOUND ABOUT A DOZEN COMPLAINTS ONLINE ABOUT THIS WHEN I DID A GOOGLE SEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336606June 16, 2010
AIR BAGS, ELECTRICAL SYSTEM
2006 GMC SIERRA HD 2500 - 4X4 CREW CAB SLT - WHILE PARKED IN OUR DRIVEWAY AND WITH KEYS OUT OF THE IGNITION, THE AIR BAG DEPLOYED. WE CALLED THE DEALERSHIP FERGUSON PONTIAC GMC AND WE WERE TOLD THAT IT WAS NOT POSSIBLE AND OUT OF WARRANTY. WE HAD OUR MECHANIC TOW IT IN. THEY HOOKED UP THE COMPUTER TO SEE IF A SENSOR HAD TRIPPED THE AIR BAG AND THE RUG STARTED TO SMOKE. THEY REMOVED THE MELTED MAT TO THE RUG AND FOUND THE WIRING HARNESS WAS MELTED AWAY. BOTTOM SIDE OF THE RUG WAS BURNT. WE WENT TO GMC IN PERSON WITH PICTURES AND ASKED HOW THIS COULD HAPPENED AND WERE TOLD "IT CAN HAPPEN AT ANYTIME WITH SAND AND MOISTURE AROUND THE WIRING HARNESS". WE WERE TOLD THIS COULD HAVE ALSO HAPPENED WHILE DRIVING THE VEHICLE. WE WANT THIS TRUCK FIXED AND ASSURED THAT IT WILL NOT HAPPEN AGAIN. THIS COULD HAVE CAUSED A FOREST FIRE, A HORRIBLE ACCIDENT, AND OR DEATH. NO ONE SEEMS TO CARE. WE HAVE SEVERAL GMC VEHICLES AND ARE CONCERNED IF THE OTHER ONES WILL DO THE SAME. WE ARE NOT SATISFIED WITH THEIR COMPLETE DISREGARD FOR OUR SAFETY AND DID NOT WANT TO EVEN LOOK AT IT. WE HAVE PICTURES IF YOU WOULD LIKE US TO EMAIL THEM TO YOU. THIS IS OUT OF THE NORMAL REALM OF "WARRANTY" AND BELIEVE IT IS GM'S RESPONIBILITY TO FIX THIS AND MAKE SURE IT DOESN'T HAPPEN AGAIN. ALSO THE PUBLIC NEEDS TO KNOW THAT THIS "CAN HAPPEN AT ANYTIME". THIS WAS QUOTED FROM [XXX]THE SERVICE MANAGER AT FERGUSON PONITAC GMC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10336382June 15, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 1997 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING DURING A RAINSTORM, THE WINDSHIELD WIPERS STOPPED FUNCTIONING. THE CONTACT PULLED OVER AND THE WIPERS BEGAN WORKING INTERMITTENTLY. MOST RECENTLY, THE WIPERS STOPPED FUNCTIONING ALTOGETHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 67,550. THE CURRENT MILEAGE WAS 69,836.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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