GMC Sierra Complaints

15,732 consumer complaints on file.

#10475204September 12, 2012
STEERING
POWER STEERING SUDDENLY GOES INTO MAX ASSIST WHEN MAKING GRADUAL TURNS CAUSING THE STEERING WHEEL TO JERK OUT OF YOUR HANDS AND ALMOST CAUSING AN ACCIDENT. VEHICLE SWERVED ALL OVER THE FREEWAY UNTIL IT COULD BE STOPPED. APPARENTLY GM IS AWARE OF THE PROBLEM SINCE THEY MAKE A BYPASS KIT (P/N 19168825) TO ELIMINATE THE FAULTY ACTUATOR MOUNTED ON THE POWER STEERING PUMP BUT THEY WILL NOT ISSUE A RECALL EVEN THOUGH THIS IS AN EXTREME SAFETY HAZARD. GM EXPECTS YOU TO BUY A $70 KIT TO REMEDY THE PROBLEM. THIS HAS BEEN AN ONGOING RANDOM INTERMITTENT PROBLEM WITH MY SUBURBAN FOR THE LAST 8-9 YRS. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475011September 11, 2012
TIRES
FIRESTONE DESTINATION A/T LT285/75R16 TIRES - CATASTROPHIC FAILURE OF TIRE WHILE TRAVELING AT 60 MPH IN MIDDLE LANE OF THREE LANE HWY. NO PUNCTURE. SIDE WALL BLEW OUT . TIRES HAD ONLY 15,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474577September 10, 2012
SERVICE BRAKES
STEEL BRAKE LINE RUPTURED UNDER TRUCK CAUSING LOSS OF BRAKES WHILE TOWING A BOAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474482September 10, 2012
SERVICE BRAKES
WHILE DRIVING DOWN A COUNTRY ROAD IN MY PICKUP TRUCK MY BRAKE LINES FAILED IN 2 SPOTS DUE TO RUST AND CORROSION. I WAS PULLING A TRAILER ALSO. VERY VERY DANGEROUS. LUCKY TO HAVE ACTED SO FAST IN USING THE EMERGENCY BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474512September 10, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, HE ATTEMPTED TO APPLIED THE BRAKES BUT THE PEDAL WENT TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE CONTACT NOTICED BRAKE FLUID LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474392September 9, 2012
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I DROVE MY WIFE TO THE PHARMACY AND AFTER PULLING OUT OF THE PARKING LOT ONTO PALMDALE ROAD IN VICTORVILLE THE TRUCK WENT INTO TO LIMP MODE. THE TRANSMISSION LOCKED UP INTO PARK AT 25MPH ALMOST CAUSING A REAR COLLISION BEHIND US. THE GMC SIERRA 3500HD 2009 CAME TO A SCREECHING STOP CAUSING A BIT OF WHIPLASH TO MY WIFE AND DAUGHTER ON BOARD. THE TCM TRANSMISSION CONTROL MODULE ALONG WITH THE ALLISON TRANSMISSION FAILED CAUSING THIS CLOSE ACCIDENT. THE VEHICLE IS INOPERABLE AT THIS TIME. THIS IS A DANGEROUS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474266September 7, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING, THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TURNED THE VEHICLE OFF HOWEVER, ABS CONTINUED OPERATING AND DRAINED THE BATTERY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY ADVISED THAT THERE WAS A SHORTAGE IN THE ABS AND THAT THERE WERE NO FAILURES WITHIN THE BRAKING SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474165September 6, 2012
SERVICE BRAKES
ON MY WAY TO THE STORE I NOTICED REDUCED BRAKE PEDAL AND INCREASED STOPPING DISTANCE. NO WARNING LIGHTS WERE ON AT THIS TIME. ON MY WAY HOME THE BRAKE WARNING LIGHT CAME ON AND I HAD EVEN LESS PEDAL AND NEEDED EXTREME STOPPING DISTANCE. I WENT DIRECTLY TO THE REPAIR STATION AND THE MECHANIC FOUND HEAVILY RUSTED LINES ESPECIALLY IN THE AREAS OF THE ABS MODULE. ONE OF THE LINES WAS RUSTED THRU AND LEAKING IN THE AREA OF THE ABS MODULE CAUSING THE MALFUNCTION. I ALREADY HAVE HAD THE BRAKE LINES TO THE FRONT CALIPERS REPLACED IN JULY OF 2012 DUE TO EXTREME RUST. I AM HAVING ALL THE BRAKE LINES REPLACED WITH STAINLESS STEEL AT THE TIME OF THIS POSTING. THIS VEHICLE GETS VERY LIGHT DUTY PERSONNEL USE AND SHOWS NO SIGNS OF RUST IN THE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473867September 5, 2012
SERVICE BRAKES
ALL THE BRAKE LINES ARE RUSTING THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473896September 5, 2012
SERVICE BRAKES
TRIP FROM LONG ISLAND NEW YORK TO FREEPORT MAINE. TRAVELING 65-70 MPH DURING TRIP ON HIGHWAY 95. ARRIVED IN FREEPORT. CHECKED INTO HOTEL. WENT OUT TO TRUCK 2 HOURS LATER WITH THE INTENTION OF ATTENDING AN EVENT. STEPPED ON BRAKE, STARTED TRUCK, BRAKE PEDAL WENT TO THE FLOOR. PUMPED THE BRAKE PEDAL BUT IT WOULD NOT RECOVER FROM THE FLOOR. CHECKED UNDER TRUCK FOR LEAKS AND FOUND BADLY RUSTED BRAKE LINES HAD BURST RELEASING COPIOUS AMOUNTS OF BRAKE FLUID. THE TRUCK WAS TOWED TO SEARS AUTO DEPARTMENT WHO HAD TO REBUILD THE ENTIRE BRAKE SYSTEM FROM THE MASTER CYLINDER TO EACH WHEEL. SEARS HAD TO REPLACE BRAKE LINES AND CALIPERS SINCE THE CALIPERS WERE ALSO SO RUSTED THAT THEY COULD NOT BE BLED. IF THESE LINES HAD BURST ON THE HIGHWAY; MY WIFE, MY SON AND ME WOULD HAVE POSSIBLY BEEN KILLED OR SEVERELY INJURED AND OTHERS ON THE ROAD MAY HAVE SUFFERED THE SAME FATE. I HAVE NEVER SEEN THIS TYPE OF RUST ON ANY AUTO I HAVE EVER OWNED. THIS TRUCK HAS NEVER BEEN EXPOSED TO SALT WATER. ROADS ARE SALTED IN WINTER ON LONG ISLAND. (AS AN ASIDE, I HAD TO REPLACE THE FRONT BUMPER PRIOR TO STARTING THE TRIP BECAUSE IT HAD RUSTED THROUGH FROM BEHIND. IT SEEMS THAT INFERIOR MATERIALS WERE PURCHASED BY GM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473907September 5, 2012
SERVICE BRAKES
BRAKE LINE FAILURE BETWEEN ABS FLOW CONTROL AND REAR BRAKES. FOLLOWED BY A SECOND FAILURE ABOUT A MONTH LATER WITH A FRONT BRAKE LINE. REPLACE ALL LINES AT THAT POINT DUE TO RUSTING. VEHICLE WAS GARAGED IN NEW ENGLAND, AND SPENT LAST 3 WINTERS IN FLORIDA WHERE THE LINES FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473918September 5, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD. THE VEHICLE WAS MERGED ONTO THE SHOULDER AND THEN EXPLODED IN FLAMES. THERE WERE NO INJURIES. BOTH THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED, AND A FIRE REPORT WAS FILED. THE ORIGIN OF THE FIRE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10473904September 5, 2012
SERVICE BRAKES
FOUND REAR BRAKE PADS AND DISCS COMPLETELY WORN OUT DURING TIRE ROTATION AND BRAKE CLEANING AND INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473726September 4, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2005 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKES WERE ENGAGED AND THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT HE HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER FOR THE VEHICLE TO STOP. ALSO, THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE HE NOTICED OIL LEAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 42,000. UPDATED 10/24/12 *CN UPDATED 11/08/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473764September 4, 2012
SERVICE BRAKES
MOVING THE TRUCK OUT OF MY DRIVEWAY I EXPERIENCED A SOFT BRAKE PEDAL. SEVERAL MINUTES LATER TOTAL BRAKE FAILURE. LUCKILY I WASN'T GOING VERY FAST. WAS ABLE TO STOP AND INVESTIGATE WHY MY BRAKES FAILED. ALL BRAKE FLUID WAS GONE. UNDER THE DRIVERS SIDE THE BRAKE LINE FAILED. FLUID WAS DRIPPING FROM A RUSTED BRAKE LINE. THIS TRUCK WAS GARAGED WHEN NOT USED AND HAS NOT BEEN EXPOSED TO SALTY ROADS. I HAVE BEEN DRIVING FOR NEARLY 60 YEARS AND NEVER HAD A BRAKE LINE FAILURE. GM SHOULD BE HELD RESPONSIBLE FOR THE POOR DESIGN AND REPAIR. I SEE FROM THE INTERNET I AM NOT THE FIRST TO COMPLAIN, I CAN'T UNDERSTAND WHY THE GOVERNMENT HASN'T FORCED GM INTO A RECALL FOR THIS SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473812September 4, 2012
SERVICE BRAKES
I WAS LEAVING MY DRIVEWAY WHEN I APPLIED THE BRAKES THERE WAS NOTHING... NO BRAKES AT ALL, PEDDLE WENT TO THE FLOOR. I MANAGED TO STEER THE VEHICLE AWAY FROM ON COMING TRAFFIC, NARROWLY AVOIDING A SERIOUS OR POSSIBLE FATAL ACCIDENT. AFTER INSPECTING THE VEHICLE I WAS ASTONISHED TO SEE THAT ONE OF THE BRAKE LINES WAS COMPLETELY ROTTED OUT.THIS VEHICLE HAS 78000 MI. AND IS GARAGE KEPT. FROM WHAT I HAVE READ THIS IS NOT A FREAK OCCURRENCE MANY OTHER GM OWNERS HAVE COMPLAINED OF SIMILAR PROBLEMS. THE ISSUE HERE IS COMPLETE FAILURE OF THE BRAKE SYSTEM. I THOUGH MODERN BRAKE SYSTEMS ARE DESIGNED TO ELIMINATE A COMPLETE FAILURE? THIS IS AN EXTREMELY DANGEROUS CONDITION. SHOULDN'T THE SYSTEM WORK IN A WAY THAT PARTIAL BRAKE FUNCTION REMAINS POSSIBLE WITH THE LOSS OF A BRAKE LINE. I THOUGHT THE SYSTEM IS PARTITIONED TO PREVENT THIS FROM OCCURRING. IF THE CURRENT SAFETY STANDARD IS TO PREVENT THIS FROM HAPPENING, CLEARLY THE STANDARD HAS NOT BEEN MEET! GM NEEDS TO CORRECT THIS PROBLEM. AT THE VERY LEAST WHY ISN'T GM REQUIRED TO USE A HIGHER QUALITY BRAKE LINE TO AVOID THIS DANGEROUS CONDITION!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473660September 3, 2012
SERVICE BRAKES
WAS IN MY DRIVEWAY ABOUT TO MAKE A 2 HOUR DRIVE ON THE HIGH WAY. I STEPPED ON THE BRAKE TO PUT MY TRUCK IN REVERSE AND THE PEDAL WENT TO THE FLOOR. I INSPECTED THE BRAKE LINES TO SEE FLUID UNDER MY TRUCK BETWEEN THE CAB AND BED. I ASKED SOMEONE TO STEP ON THE BRAKES WHILE I SAW THE BRAKE LINE SHOOT FLUID VERY HARD. THE BRAKE LINE HAD BURST AND WAS SHOOTING OUT FLUID. I'M LUCKY THIS WASN'T ON THE HIGHWAY AS I WOULDN'T HAVE BEEN ABLE TO STOP AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473673September 3, 2012
SERVICE BRAKES
WHILE TRAVELING OUT OF STATE, THE BRAKE PEDAL SUDDENLY WENT COMPLETELY TO THE FLOOR. FORTUNATELY, THE TRUCK WAS STOPPED AT THE TIME. REPAIRS ESTIMATED BY SEARS INDICATED THAT ALL LINES SHOULD BE REPLACED AS WELL AS PARKING BRAKE PARTS DUE TO SEVERE CORROSION. HAD THE RUPTURED LINE REPLACED ALONG WITH CALIPER AT THE AFFECTED WHEEL. WILL HAVE TO HAVE ALL REMAINING LINES REPLACED TO BE SURE THE VEHICLE CAN BE DRIVEN SAFELY. THE TECHNICIANS WHO WORKED ON THE VEHICLE INDICATED IT IS EXTREMELY CORRODED COMPARED TO OTHER VEHICLES OF IT'S AGE AND MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473252September 1, 2012
SERVICE BRAKES
AS I WAS LEAVING HOME MY HOME AND APPROACHING STOP SIGN, MY BRAKES GAVE OUT. I LOCATED AN AREA NEAR THE REAR LEFT AXLE WHERE THE BRAKE LINE WAS CORRODED AND BURST. INSPECTION OF THE BRAKE LINES SHOWS EXTENSIVE CORROSION ALONG THE ENTIRE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473261September 1, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I HAVE A 2009 GMC SIERRA 2500 WITH 39,200 MILES. MY DOOR LOCK ACTUATOR QUIT WORKING, SO MY DOOR NO LONGER AUTOMATICALLY LOCKS AND UNLOCKS WHICH I CONSIDER TO BE A SAFETY HAZARD. I NOTED ON-LINE THAT THIS SEEMS TO BE A VERY COMMON PROBLEM IN GMC TRUCKS, TAHOES, AND SUBURBANS - AND I EVEN HAVE FRIENDS AND FAMILY MEMBERS THAT HAVE HAD THE VERY SAME PROBLEM WITH THEIR GM TRUCKS. BECAUSE THIS IS SO VERY COMMON, AND TO ME IS A SAFETY ISSUE, IT SEEMS LIKE GM SHOULD BE ADDRESSING THIS. I INQUIRED WITH THE DEALER, AND THE COST FOR A SINGLE DOOR LOCK IS WELL OVER $200. BASED ON WHAT I'VE BEEN READING, I CAN EXPECT THE REMAINING LOCKS TO GO OUT OVER TIME. I RESPECTFULLY REQUEST THAT NHTSA LOOK INTO THIS MATTER AS I BELIEVE IT IS AFFECTING MANY OTHERS AND IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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