GMC Sierra Complaints

15,732 consumer complaints on file.

#10535356August 14, 2013
FUEL/PROPULSION SYSTEM, STRUCTURE, ENGINE AND ENGINE COOLING
2007 GMC CREWCAB SIERRA WITH 5.3 LITER ,AUTO, HAS HAD THREE PLASTIC FUEL LINE FAILURES IN LAST TWO YEARS. AFTER DETECTING A FUEL ODOR, GAS WAS FOUND TO BE DRIPPING/SPRAYED IN THE AREA OF THE EXHAUST PIPE. APPEARS TO BE A FIRE RISK. SAME TRUCK WAS DELIVERED WITH WARPED FLEX PLATE, AND HAS EXPERIENCED MAJOR AND REPEATED A/C FAILURES. THIS TRUCK IS DRIVEN BY A 50'S FEMALE, HAS NEVER TOWED, BEEN OFF ROAD ETC. IT IS AT A REPAIR SHOP BUT HAS ABOUT 35000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535185August 13, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A FIRE ERUPTED FROM THE UNDERCARRIAGE AREA. THE LOCAL FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN REPAIRED OR DIAGNOSED TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10534707August 11, 2013
SERVICE BRAKES
GOT IN VEHICLE, STARTED IT,PUT IN GEAR,APPLIED BRAKE AND PEDAL DEPRESSED FARTHER THAN USUAL, HIT AGAIN THEY WENT ALMOST TO FLOOR.GOT OUT AND SAW BRAKE FLUID ON FRAME WHERE LINE HAD RUSTED IN THROUGH.UPON INSPECTION ALL LINES ARE TERRIBLY RUSTED AND WILL NEED REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534207August 8, 2013
SERVICE BRAKES
THE PEDAL WENT ALL THE WAY TO THE FLOOR, AND I MISSED THE TURN I WAS TRYING TO MAKE. I ROLLED TO A STOP. I WALKED TO A SERVICE STATION. I WAS INFORMED THAT ALL BRAKE LINES WERE CORRODED AND HAD TO BE REPLACED. ALL LINES, HOSES, AND CALIPERS WERE REPLACED AT A COST OF $1800.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534020August 7, 2013
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING UP TO AN INTERSECTION I APPLIED THE BRAKES AND THE PEDAL DROPPED TO THE FLOOR, NO BRAKES. THE CROSS TRAFFIC WAS APPROACHING AT 50 MPH, AND MY ROAD STOPPED SO I HAD TO MAKE A LEFT OR RIGHT. LUCKILY, BY SOME MIRACLE THE ONCOMING TRAFFIC JUST MISSED SLAMMING INTO ME. I HAVE NEVER RECEIVED ANYTHING FROM GM ASKING FOR ME TO HAVE THE BRAKE LINES CHECKED, EVEN THOUGH I SEE ONLINE THAT I AM FAR FROM ALONE WITH THIS PROBLEM. I SEE YOU STARTED INVESTIGATING THIS ISSUE IN 2010 - WHY HAVEN'T YOU DONE ANYTHING ABOUT THIS? I WAS ALMOST KILLED AND NO ONE IS WARNING OWNERS OF GM TRUCKS I GUESS WHEN THE GOVERNMENT OWNS PART OF GM THEY DON"T HAVE TO WORRY ABOUT RECALLS....... THE CONSUMER STATED THE REASON THE BRAKES FAILED, WERE DUE TO RUSTED OUT BRAKE LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534022August 7, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 GMC SIERRA DENALI. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS ABLE TO BE FULLY DEPRESSED AND THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKE LINES WERE CORRODED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534168August 7, 2013
SERVICE BRAKES
A VEHICLE PULLED OUT IN FRONT OF MY SON LAST NIGHT ON HIS WAY TO A BOY SCOUT MEETING. THE SPEED LIMIT WAS 45. MY SON HIT THE BRAKES WHICH LOCKED UP THEN LET LOOSE. PEDAL WENT TO THE FLOOR . HE AVOIDED HITTING THE CAR THAT PULLED OUT ON HIM AND WHEN I ARRIVED FOUND THAT THE METAL BRAKE LINE RUNNING ALONG THE FRAME HAD RUPTURED AS IT BENT TO GO ACROSS THE FRAME BEHIND THE CAB. THIS TRUCK HAS ONLY 70,000 MILES ON IT AND THIS IS A PREMATURE FAILURE DUE TO PREMATURE RUST. I OWN AND 1971 DODGE DART AND A 1978 PONTIAC FIREBIRD WITH ORIGINAL METAL BRAKE LINES ON BOTH WITH NO RUST ON LINES AT ALL AND I LIVE IN OHIO AND THEY ARE DRIVEN IN THE WINTER. I FEEL FORTUNATE MY SON AND NO ONE ELSE WAS INJURED DUE TO THE CATASTROPHIC FAILURE OF THE GM METAL BRAKE LINE. HOPE OTHERS WILL BE JUST AS FORTUNATE. TOYOTA WAS FORCED INTO A RECALL OF THERE TRUCK LINE DUE TO PREMATURE RUSTING PROBLEMS AND GM SHOULD BE MADE TO FOLLOW SUITE. THESE VEHICLES ARE ACCIDENTS WAITING TO HAPPEN. I ALSO OWN A 1994 GMC C2500 SUBURBAN THAT HAS NO VISIBLE RUST ON THE BRAKE LINES EITHER WITH 170,000 MILES THAT I HAVE OWNED FOR 15 YEARS. . THE 2003 GMC CHASSIS IS TRULY SUB STANDARD TO SAY THE LEAST. PLEASE LOOK INTO THESE ISSUES I HAVE READ THE FORUMS OUT THERE AND I KNOW I AM NOT ALONE. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533798August 6, 2013
SERVICE BRAKES
BRAKE LINES RUSTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533799August 6, 2013
SERVICE BRAKES
BRAKE LINE RUSTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533873August 6, 2013
SERVICE BRAKES
MY SON WAS DRIVING MY GMC PICKUP ( ALWAYS DEALER MAINTAINED ) TO A FRIENDS HOUSE. WHILE DRIVING IN TRAFFIC, HE WENT TO APPLY THE BRAKES AND THE PEDDLE WENT TO THE FLOOR. HE WAS NOT INJURED BUT IT WAS A VERY SCARY SITUATION. WHEN LOOKING INTO THE PROBLEM, I FIND THE BRAKE LINES RUSTED THROUGH. I ALSO HAVE FOUND THAT GM IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO CORRECT A VERY SERIOUS PROBLEM. THANK GOD MY SON WAS NOT INJURED. I HOPE OTHER PEOPLE WHO ALLOW THEIR CHILDREN TO DRIVE WILL BE AS LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533908August 6, 2013
SERVICE BRAKES
IN A PARKING LOT AND WITHOUT WARNING OR INDICATOR LIGHT, THE BRAKE PEDAL PUSHED TO THE FLOOR WITH NO RESISTANCE OR BRAKING ACTIVITY. FORTUNATELY, I ROLLED TO A STOP PRIOR TO ENTERING THE HIGHWAY. AFTER TOWING MY GMC TRUCK TO A LOCAL DEALERSHIP, I WAS INFORMED THE METAL BRAKE LINES HAD FAILED (CORRODED.) DEALER IS NOW REPLACING ALL BRAKE LINES (METAL TUBES AND RUBBER HOSES.) INTERNET RESEARCH RESULTS SHOW NHTSA OPENED AN INVESTIGATION FOR THIS IN 2010. I CALLED GM, WHO STATED THEY WERE NOT AWARE OF ANY RECALL. IF THIS HAD HAPPENED THE LAST TIME I DROVE THE TRUCK, 3 DAYS EARLIER, I WOULD HAVE BEEN TOWING A BOAT THROUGH THE MOUNTAINS WITH 3 PASSENGERS AND GEAR. IT PROBABLY WOULD NOT HAVE ENDED WELL. NO WARNING INDICATOR, NO RECALL FOR INSPECTION, NO BULLETIN FOR DEALERSHIP TO INSPECT DURING MY LAST MAINTENANCE. I AM DISAPPOINTED THAT I HAD TO LEARN ABOUT THIS PROBLEM IN THIS MANNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533453August 3, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
SHUTS OFF RANDOMLY. INSTRUMENT PANEL DOESN'T WORK. WIRES MAY BE SPARKING ABOVE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533033August 1, 2013
SERVICE BRAKES
WHILE DRIVING WEST ON CENTRAL AVENUE IN PEDAL, I APPLIED THE BRAKE PEDAL TO SLOW THE VEHICLE TO MAKE A RIGHT TURN ONTO STEVENS STREET. I FELT NO RESISTANCE AND LOOKED DOWN TO SEE IF I HAD MISSED THE BRAKE PEDAL SOMEHOW, BUT IT HAD PUSHED WITH NO RESISTANCE TO THE FLOOR. PUMPING THE BRAKES REPEATEDLY, I WAS ABLE TO OBTAIN A SMALL AMOUNT OF BRAKING AND MADE THE TURN ON STEVENS. STOPPING AT DEEP SOUTH CYCLES, I TOLD THE MECHANIC WHAT HAD OCCURRED AND HE NOTICED THE REAR WHEELS WERE VERY HOT, INDICATING REAR BRAKE LOCKUP. INDEED, AT THAT TIME THEY WERE STILL LOCKED UP. WE CHECKED THE EMERGENCY BRAKE TO SEE IF IT WAS APPLIED AND IT WASN'T. THE BRAKE FLUID LEVEL WAS THE PROPER LEVEL, ALSO. AFTER THE BRAKES HAD COOLED DOWN I DROVE THE TRUCK A SHORT DISTANCE TO A REPAIR SHOP ON CENTRAL AVENUE WHERE THEY REPLACED THE REAR BRAKE CALIPERS AND PADS. THEY STATED THAT THE REAR ROTORS HAD TURNED BLUE FROM THE HEAT, AND ADDED THAT THEY "HAD SEEN A LOT OF FAILURES OF GMC BRAKE CALIPERS." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532786July 31, 2013
ENGINE, FUEL/PROPULSION SYSTEM, SEAT BELTS
SATURDAY, JULY 27, 2013, OUR 2010 GMC SIERRA K1500 CAUGHT FIRE AND WAS COMPLETELY DESTROYED AS MY HUSBAND WAS DRIVING ON THE INTERSTATE. AS SMOKE BEGAN TO FILL THE CAB AND THE "CHECK ENGINE" LIGHT CAME ON, HE ATTEMPTED TO BRAKE SO THAT HE COULD ESCAPE, BUT THE BRAKES WERE GONE, AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. IMAGINE HIS TERROR AS HE REALIZED THAT AT AGE 65, HE MAY HAVE TO JUMP OUT OF THE TRUCK OR BE CONSUMED BY A FIRE. HE WAS ABLE TO DOWN-SHIFT TO SLOW THE TRUCK ENOUGH TO USE THE EMERGENCY BRAKE TO GET THE TRUCK STOPPED JUST IN TIME TO ESCAPE FROM THE TRUCK AND GET FAR ENOUGH AWAY TO AVOID BODILY INJURY AS THE TRUCK AND OUR BELONGINGS BURNED COMPLETELY. WE ARE GRAVELY CONCERNED THAT THE TRUCK, WHICH WAS PURCHASED THREE YEARS AGO THIS MONTH, AND HAD ONLY 18,000 MILES ON IT, CLEARLY WAS A RISK TO OUR LIVES AND THE LIVES OF OTHERS. WE HAVE THREE ADULT CHILDREN AND SEVEN GRANDCHILDREN & OFTEN HAD ONE OR MORE OF THEM WITH US AS WE TRAVELED IN THIS VEHICLE. HAD WE NEEDED TO UNBUCKLE THE BABIES FROM THEIR CAR SEATS AND/OR ASSIST THE TODDLERS IN GETTING OUT, THE OUTCOME MAY HAVE BEEN VERY DIFFERENT, AND IT HAUNTS US TO KNOW THAT THIS COULD HAVE BEEN THE CASE. ALL HAD RIDDEN IN THIS TRUCK IN THE WEEKS PRECEDING YESTERDAY'S FIRE. AS MY HUSBAND HEADED HOME TO MONTANA AT THE COMPLETION OF HIS TRAVEL TO VISIT OUR CHILDREN AND GRANDCHILDREN, HE ASCENDED, THEN DESCENDED "LOOKOUT PASS" ON I-90 AT THE MONTANA/IDAHO BORDER - A PASS THAT IS STEEP AND VERY BUSY WITH SUMMER VACATION TRAVEL AS WELL AS CONSISTENT HEAVY SEMI-TRUCK TRAVEL. THE CURVES ON LOOKOUT ARE TREACHEROUS: THE RATE OF ACCIDENTS AND SEMI-TRUCK ROLLOVERS ON THE CURVES IS HIGH WITHOUT AN EXTRAORDINARY EVENT SUCH AS A BURNING VEHICLE. IF OUR TRUCK HAD CAUGHT FIRE EVEN THREE OR FOUR MILES EARLIER AS HE WAS DESCENDING THE PASS, THE OUTCOME IS ALMOST UNTHINKABLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10532812July 31, 2013
STEERING
TL* THE CONTACT OWNS A 2004 GMC SIERRA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE EMITTED A LOUD EXPLOSIVE NOISE. THE CONTACT ATTEMPTED TO REVERSE HOWEVER, THE VEHICLE WOULD NOT RESPOND BECAUSE THE STEERING WHEEL WAS SEPARATED FROM THE ARM AND THE BOLT HAD BECOME SHREDDED. THE VEHICLE WAS TOWED TO A MECHANIC WHERE AN INSPECTION WAS PERFORMED. THE DEALER ADVISED THE CONTACT THAT THE STEERING BOX AND PITMAN ARM BOLT HAD SHREDDED FROM THE TIE ROD CENTER LINK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532899July 31, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE SENSOR HOUSING WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 39,000. .... UPDATED 10-17-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532675July 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 70 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER DID NOT PERFORM A DIAGNOSTIC TEST. THE DEALER STATED THE DIAGNOSTIC TEST WAS UNNECESSARY. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 3,000. ...UPDATED 08/22/13 *BF THE DEALER WAS UNABLE TO FIND A PROBLEM. UPDATED 08/22/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532731July 30, 2013
SERVICE BRAKES
AS I BEGAN BACKING OUT OF MY DRIVE WAY MY BRAKE PEDDLE WENT TO THE FLOOR AND I HAD A RAPID DECREASE IN BRAKING POWER. UPON INVESTIGATION I NOTICED BRAKE FLUID LEAKING FROM THE BRAKE LINES RIGHT ABOVE THE FRAME RAIL ON THE DRIVER SIDE. IF THIS HAPPENED WHILE DRIVING IT COULD HAVE LED TO INJURIES OR FATALITIES ESPECIALLY WHEN SUCH A LARGE AND HEAVY TRUCK SUDDENLY LOSES BRAKING POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532778July 30, 2013
STRUCTURE:BODY
ALL FRAME SUPPORTS A ROTTED NEED THEM WELDED. GMC DOES NOT STAND BEHIND THEIR PRODUCTS . HOW COME TOYOTA HAD TO REPLACE THEIR FRAMES BUT GM DON'T HAVE TO . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532294July 29, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH UPHILL, THE BRAKE PEDAL WAS DEPRESSED WITHOUT ANY RESPONSE FROM THE VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE FROM ACCELERATING ANY FARTHER. THE CONTACT PARKED THE VEHICLE AND NOTICED THAT THE BRAKES LINES WERE COMPLETELY CORRODED DUE TO EXCESSIVE RUST. IN ADDITION, BRAKE FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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