GMC Sierra Complaints

15,732 consumer complaints on file.

#10605883June 25, 2014
STRUCTURE:BODY
GMC HAS THE DOOR HANDLES MADE IN MEXICO OUT OF PLASTIC. WHEN YOU GO TO OPEN THE DOOR THE HANDLE BREAKS OFF IN YOUR HAND. GMC KNOWS THIS A MAJOR DESIGN FLAW BUT REFUSES TO STAND BEHIND THE PROBLEM. JUST GOOGLE "GM DOOR HANDLES BREAK" AND HUNDREDS OF POSTINGS COME UP! MY CHILD WENT TO GET INTO THE TRUCK THE OTHER DAY AND THE HANDLE BROKE OFF IN HIS HAND CAUSING HIM TO FALL BACKWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605537June 24, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE BRAKE PEDAL SANK ABORMALLY INTO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TURNED OFF AND RESTARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605593June 24, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE THREE PASSENGER DOORS FAILED TO UNLOCK SIMULTANEOUSLY I UNDERSTAND A TSB HAS BEEN SENT TO DEALERS. THIS SEEMS TO BE A SAFETY ISSUE ,AND SHOULD REQUIRE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605678June 24, 2014
ENGINE, POWER TRAIN
WE WERE IN A STORAGE FACILITY PARKING OUR CAMPER WHEN I GOT OUT OF MY GMC TRUCK...I LEFT IT RUNNING IN PARK BECAUSE IT WAS SO HOT OUTSIDE...WHILE I DIRECTED MY BROTHER TO PUT THE CAMPER IN PLACE WITH HIS VEHICLE. THIS TOOK APPROX. 20-30 MINUTES WHEN ALL OF A SUDDEN MY TRUCK IS GOING IN REVERSE ALL ON ITS OWN RUNNING INTO SOME BOATS THAT WERE STORED THERE. WTH!! MY TRUCK GOT REAR END DAMAGE,BUMPER DAMAGE,LIGHT BROKEN AND MY TOPPER WAS MESSED UP AS WELL....ALONG WITH THE BOAT TRAILERS THAT IT HIT! WAS THERE ANY RECALL WITH THIS PROBLEM? I BOUGHT THIS TRUCK ABOUT 2 YEARS AGO WITH ONLY 29,000 MILES ON IT AND IT STILL ONLY HAS 38,000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10605775June 24, 2014
ELECTRICAL SYSTEM
PARKED MY TRUCK IN THE DRIVEWAY TONIGHT AND SHUT IT OFF. THE MIRRORS WENT CRAZY, AND THE RADIO WOULD NOT SHUT OFF. AFTER A FEW MINUTES I STARTED THE TRUCK AND SHUT IT BACK OFF. THE RADIO WENT OFF. SINCE OWNING THE TRUCK, WHICH IS NOT VERY LONG, I HAVE HAD THE POWER SEATS READJUST THEMSELVES, BY THEM SELVES, AND IT FELT LIKE IT WAS CRUSHING ME. I AM A BIG MAN AND I PREFER THAT NO ONE ADJUST MY SEATS, AS I HAVE THEM JUST RIGHT FOR ME. THIS TRUCK AND ITS WIRING/ELECTRICAL SYSTEM ARE PROBLEMATIC. SO SORRY I BOUGHT IT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604539June 19, 2014
ENGINE, ELECTRICAL SYSTEM
TRUCK JUST SHUTS DOWN WHILE DRIVING, COAST TO SAFEST PULL OVER, TURN KEY OFF, SIT AND WAIT A MINUTE, SOMETIMES LONGER, TRY TO START ENGINE, USUALLY STARTS, SOMETIMES LONGER WAITS. OTHER THEN THE APPARENT SAFETY POSSIBILITIES, DIDN'T THINK MUCH ABOUT IT. WELL, THIS WOULD HAPPEN EVERY ONCE & AWHILE. FOR OVER A YEAR NOW, LAST 3 MONTHS WITH INCREASING OCCURRENCES. TRUCK OUT OF WARRANTY, SO I HAVE IT SERVICED LOCALLY, DAVE COTE AUTOMOTIVE, A GM TRAINED TECHNICIAN WITH 30 YEARS EXPERIENCE, PROBLEM DIAGNOSED, CRANKSHAFT POSITION SENSOR AT THE REAR OF THE 8.1 L ENGINE. TECHNICIAN COTE HAS EXTREMELY DIFFICULT TIME REMOVING SENSOR, AT THIS WRITING STILL NO WORD. COTE GOES ON LINE TO SEEK ONLINE HELP FROM OTHER TECH'S AND DISCOVERS A SUPPOSED RECALL FOR MY YEAR AND MODEL TRUCK, THAT I NEVER RECEIVED. I ENQUIRE AT THE LOCAL DEALER VENDEHTTI MOTORS, FRANKLIN, MA ABOUT IT AFTER SUPPLYING THE VIN NUMBER, THEY TELL ME THAT MY VIN IS NOT INCLUDED WITH THE RECALL? I SAY TO THEM THAT "HOW CAN THAT BE WHEN IT IS DOING WHAT THE RECALL WAS FOR" & THEY SAID "THE PROBLEM WAS FIXED AT THE FACTORY BEFORE MY TRUCK WAS MANUFACTURED"? SO I AM ASKING WHY I WILL HAVE TO PAY POSSIBLY THOUSANDS OF DOLLARS THAT I CAN NOT AFFORD AT PRESENT, WHEN OBVIOUSLY THE PROBLEM WAS NEVER FIXED TO BEGIN WITH. SENSOR IN BAD LOCATION. I OWN A SMALL LANDSCAPE MAINTENANCE CO. MOSTLY MOWING & SEASONAL CLEAN-UPS, I WAS EXPECTING TO USE THIS TRUCK TILL I HAD TO RETIRE. IT IS MY SOLE MEANS TO OPERATE PLOWING & LANDSCAPING BUSINESS. I CAN NOT AFFORD A NEW TRUCK. THIS TRUCK HAS LESS THEN 45,000 MILES ON IT, IT IS USED LOCALLY ONLY, LESS THEN 4,000 MI. A YEAR, I HAVE MAINTAINED IT WELL. NO MAJOR ACCIDENTS, LITTLE PLOWING DENTS. CAN SOMEBODY PLEASE HELP ME WITH THIS PROBLEM. IT SEEMS THAT GM IS NOT ONLY HAVING RECENT DIFFICULTIES WITH ITS VEHICLES BUT HAS BEEN HIDING ALLOT FROM THE PUBLIC & GOVERNMENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604632June 19, 2014
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
I BOUGHT MY GMC SIERRA 2500 IN JUNE OF 2005. SHORTLY AFTER I BOUGHT THE TRUCK I STARTED TO NOTICE RUST ON THE TRAILER HITCH AND FRAME RAILS. AS THE YEARS HAVE GONE BY, THE ENTIRE UNDERCARRIAGE IS RUSTED OVER. OVER THE LAST SEVERAL YEARS A BRAKE LINE RUSTED THROUGH AND THE BRAKE PADS & ROTORS HAVE BEEN REPLACED SEVERAL TIMES. I WAS LUCKY TO BE PICKING MY TRUCK UP FROM THE SHOP AFTER AN OIL CHANGE & NOT DRIVING IT, WHEN I NOTICED BRAKE FLUID ON THE GROUND UNDER MY TRUCK.MY SPEEDOMETER DOES NOT WORK PROPERLY & THE DASHBOARD LIGHTING WORKS OCCASIONALLY. MY TRAILER HITCH RUSTED SO BAD THAT THE LAST TIME I PUT THE RECEIVER INTO THE HITCH IT WAS STUCK & I HAD TO GET A FRIEND TO CONNECT A CHAIN TO HIS TRUCK & WHILE I DROVE FORWARD & HE REVERSED, THE RECEIVER FINALLY BROKE FREE AFTER APPROX. 10 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599165June 18, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROJECT GOING DOWN A HILL AND TURNING ON A CURVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE HEADLIGHTS WERE DESIGNED THAT WAY. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598595June 16, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING 45 MPH A DEER SUDDENLY JUMPED IN THE MIDDLE OF THE STREET. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL BUT THEY EXTENDED TO THE FLOOR AND FAILED TO STOP THE VEHICLE. IMMEDIATELY FOLLOWING THE FAILURE THE BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE ENTIRE BRAKE LINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598600June 16, 2014
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
AFTER APPLYING BRAKE TO SLOW DOWN TO < 5 MPH (NOT COMING TO A HALT) AND THEN TRYING TO ACCELERATE, VEHICLE BECOMES UNRESPONSIVE FOR 1 TO 2 SECONDS; IT FEELS LIKE THE TRANSMISSION GOES INTO NEUTRAL DURING THE BRAKING PERIOD AND WHEN GAS PEDAL IS APPLIED, THERE IS A 1 - 2 SECOND TIME PERIOD WHERE VEHICLE IS TRYING TO FIGURE OUT SOMETHING AND PREVENTS ANY ACCELERATION. WHY IS THIS DANGEROUS? I FOUND MYSELF IN A LEFT TURN ONLY LANE/GREEN LIGHT WITH OPPOSING TRAFFIC, AND I ATTEMPTED THE LEFT TURN WITH ONCOMING TRAFFIC BECAUSE I THOUGHT THAT I HAD AMPLE TIME BUT THE VEHICLE JUST SAT THERE FOR 1 - 2 SECONDS, AND WITH THAT I FOUND MYSELF IN A DANGEROUS PREDICAMENT BECAUSE THE ONCOMING TRAFFIC WAS GETTING VERY CLOSE. IF THE VEHICLE HAD RESPONDED WHEN I NEEDED IT TO, IT WOULD NOT HAVE BEEN A CLOSE CALL. THIS BEHAVIOR WITH THE VEHICLE CAN BE REPRODUCED AT WILL, EVERY TIME. THERE ARE MANY FORUMS ON THE INTERNET WHERE MANY PEOPLE ARE COMPLAINING ABOUT THIS SAME ISSUE WITH THE DRIVE-TRAIN, GMC KNOWS ABOUT IT, BUT REFUSES TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598611June 16, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. THE CONTACT STATED THAT WHEN ATTEMPTING TO APPLY THE BRAKES, THE BRAKE PEDAL EXTENDED TO THE FLOOR. AFTER INSPECTING THE VEHICLE HE NOTICED THAT BRAKE FLUID WAS LEAKING AND THE BRAKE LINES WERE CORRODED WHICH CAUSED IT TO BURST. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000. THE CURRENT MILEAGE WAS 70,892.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598620June 16, 2014
ENGINE, POWER TRAIN
VEHICLE WAS PURCHASED NEW FROM A DEALERSHIP. THE VEHICLE IS MODIFIED AND SOLD COMMERCIALLY UNDER THE RMT (ROCKY MOUNTAIN TRUCK WORKS) PACKAGE. THE PACKAGE INCLUDES MODIFIED SUSPENSION AND LIGHTING. WHEN ACCELERATING, THE TRANSMISSION FAILS TO SHIFT INTO A PASSING GEAR CAUSING THE RPM(S) TO EXCEED 6000 AT WHICH POINT THE REV LIMITER SHUTS DOWN POWER TO THE VEHICLE UNTIL THE RPM(S) ARE BACK IN A SAFE OPERATING LIMIT. THE FIRST TIME THIS HAPPENED, I WAS ATTEMPTING TO PASS A VEHICLE ON A SECONDARY TWO LANE HIGHWAY. WHEN I WAS IN THE PASSING LANE, I ACCELERATED TO OVERTAKE THE VEHICLE BUT THE RPM LIMITER SHUT DOWN POWER MIDWAY THROUGH THE PASSING. WITH ONCOMING TRAFFIC, AND LOSS OF POWER, IT MADE FOR A VERY SERIOUS SITUATION. I HAVE CONTACTED THE DEALERSHIP AND THEY HAVE WORKED ON THE VEHICLE MULTIPLE TIMES TO TRY AND CORRECT WITHOUT SUCCESS. THEY HAVE CONFIRMED THAT THIS HAPPENING WITH ALL THE RMT MODIFIED VEHICLES THAT THEY HAVE TEST DRIVEN. THESE VEHICLES ARE COMMERCIALLY MARKETED AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS NOT AS LUCKY AS I WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598656June 16, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
POWER LOCKS QUIT WORKING HAVE TO USE THE KEY TO OPEN DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598688June 16, 2014
SERVICE BRAKES
2002 GMC SIERRA 1500-BRAKES WENT OUT SUDDENLY AS I WAS TURNING INTO A BUSY INTERSECTION. PEDAL WENT RIGHT TO THE FLOOR-NO BRAKES. THERE WAS NO SEPARATE SYSTEM CIRCUIT THAT BROUGHT THE TRUCK TO A HALT, THERE WERE NO DASHBOARD WARNING LIGHTS ENGAGED, AND NO BRAKE FLUID LEAK BEFORE THAT WOULD ALERT ME TO A FAILURE. HAD TO USE EMERGENCY BRAKE TO PULL OVER TO A SAFE SPOT- VEHICLE NEEDED TO BE TOWED TO REPAIR FACILITY. REPAIR FACILITY STATED THIS IS A COMMON PROBLEM WITH THESE VEHICLES- BUT THERE WAS NO RECALL OR SAFETY BULLETINS ISSUED THAT THEY COULD LOCATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598331June 14, 2014
SERVICE BRAKES
I DROVE INTO LUMBER YARD HIT THE BRAKES AND THEY WERE GONE. AS MY SPEED WAS LOW DUE TO PARKING LOT, I WAS ABLE TO STOP WITHOUT INCIDENT. BRAKE LINES WERE COMPLETELY RUSTED AND ALL THE BRAKE FLUID DRAINED INTO PARKING LOT. I HAD THE BRAKE LINES REPAIRED AT CONSIDERABLE COST AS THEY WERE ALL RUSTED. THEY NEEDED TO BE CUSTOM BENT BY THE SHOP. LUCKILY NO ONE WAS HURT OR KILLED. THIS SHOULD NOT HAVE HAPPENED. I HAD RUST IN ALL LINES AND THE GROUPING OF LINES OVER THE DRIVERS SIDE FRAME RAIL NEXT TO FRONT TIRE WAS THE CULPRIT AREA WITH ALL LINES RUSTED THRU. I HAD NO STOPPING POWER. I HAD TO USE PARKING BRAKE TO STOP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597836June 12, 2014
SERVICE BRAKES
BURST STEEL BRAKE LINE DUE TO CORROSION. WAS TOWING A TRAILER AT THE TIME. ALL BRAKE LINES HAD TO BE REPLACED DUE TO SEVERE CORROSION. STILL HAVE MALFUNCTIONING FRONT ABS DUE TO CORROSION AFFECTING THE WHEEL SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597850June 12, 2014
STRUCTURE:BODY
EXCESSIVE CORROSION ON FRAME OF VEHICLE. MAY NOT PASS YEARLY SAFETY INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597570June 11, 2014
ENGINE
INITIAL VEHICLE START WAS FINE. AFTER DROPPING MY SON AT HIS SUMMER PROGRAM, I RETURNED TO THE VEHICLE AND THE ENGINE WOULD NOT START. ALL OF THE INSTRUMENTS AND GAUGES POWERED ON, BUT WHEN I TURNED THE KEY, NOTHING HAPPENED. I TURNED THE POWER BACK TO THE OFF POSITION AND ATTEMPTED TO START AGAIN. I REPEATED THIS PROCEDURE EIGHT SEPARATE TIMES BEFORE THE TRUCK FINALLY STARTED. I AM FORESEEING A 2ND TRIP TO THE DEALER'S SERVICE DEPARTMENT SOON, BUT 1ST FOR THIS ISSUE. MY 1ST TRIP WAS DUE TO THE INTELLILINK INFOTAINMENT SYSTEM GOING BLACK. I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THERE WAS A RECALL FOR THE RADIO MODULE TO BE REPROGRAMMED. THE REPROGRAMMING DID NOT WORK AND I HAD TO WAIT ANOTHER BUSINESS DAY FOR A NEW RADIO MODULE TO BE ORDERED AND INSTALLED. I AM BEGINNING TO DOUBT MY PURCHASE OF THIS VEHICLE. I HAVE OWNED IT LESS THAN 1 MONTH AND I AM ANTICIPATING ANOTHER SERVICE DEPARTMENT VISIT SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597587June 11, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORS WERE DISPLAYING THE TIRE PRESSURE READINGS IN REVERSE ORDER. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597728June 11, 2014
ENGINE, FUEL SYSTEM, DIESEL
I OWN A 2003 GMC DURAMAX 167000 MILES, IT HAS BEEN A GREAT TRUCK UNTIL RECENTLY, AFTER ENGINE GETS HOT IT WILL NOT START BACK UP UNTIL IT HAS COOLED OFF! HAVE NOT BEEN ABLE TO FIND THE PROBLEM YET, BUT FOUND A LOT OF COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME PROBLEM, [INJECTORS], VERY EXPENSIVE TO REPAIR!!! THIS PROBLEM IS VERY FRUSTRATING, WOULD BE GREAT IF GENERAL MOTORS WOULD CORRECT THIS PROBLEM!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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