GMC Sierra Complaints

15,732 consumer complaints on file.

#10619380August 6, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT STATED THAT THE FRONT EXTERIOR PASSENGER'S SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES AND THE PLASTIC DOOR HANDLE WAS REPLACED EACH TIME. MOST RECENTLY THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619212August 6, 2014
SERVICE BRAKES
I WAS APPROACHING THE STOPLIGHT FLETCHER DRIVE AND LEE HIGHWAY AT APPROXIMATELY 25 MPH HEADING EAST ON LEE HIGHWAY AROUND 1600 EDT IN WARRENTON, VA. THERE WERE FOUR (4) CARS WAITING TO TURN LEFT ONTO FLETCHER DRIVE IN FRONT OF ME. THE CAR IN FRONT OF ME CAME TO A SUDDEN STOP. I APPLIED THE BRAKE WITH APPROXIMATELY 2 CAR LENGTHS IN FRONT OF ME. THE BRAKES STARTED TO GRAB BUT THEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. I PUMPED THE BRAKES AND MY TRUCK CONTINUED TO ROLL AND THEN HIT MR. [XXX] VEHICLE AT APPROXIMATELY 5-7 MPH. I WAS UNABLE TO COME TO A COMPLETE STOP UNTIL MAKING CONTACT WITH [XXX] CAR. I ASKED IF HE WAS OK OR HURT AND HE REPLIED YES, I AM OK. WHY DIDN'T YOU STOP?? I EXPLAINED THAT I TRIED. I THEN SUGGESTED THAT BOTH OF US PULL INTO THE FAUQUIER BANK PARKING LOT AND EXCHANGE INSURANCE INFORMATION. AT THIS TIME, I NOTICED MY BRAKES HAD COMPLETELY FAILED AND THE TRUCK WAS LEAKING A SIGNIFICANT AMOUNT OF BRAKE FLUID ONTO THE PARKING LOT (COFFEE CAN OR MORE IN 10 MINS). I STATED THAT SINCE IT WAS A MECHANICAL FAILURE ON MY VEHICLE, I WOULD FEEL BETTER SUBMITTING IT THROUGH INSURANCE. I ALSO SHOWED HIM THE LEAKING BRAKE FLUID. [XXX]. ASKED WHY I WAS DRIVING WITH FAILED BRAKES AND I EXPLAINED THAT THE BRAKES HAD FAILED AT THE INTERSECTION, THAT MY BRAKES WERE WORKING PROPERLY PRIOR TO THE ACCIDENT AND THAT MY TRUCK HAD JUST BEEN PICKED-UP FROM SERVICE AT THE DEALERSHIP (COUNTRY CHEVROLET) ON MONDAY WITH NO PROBLEMS. THE DEALERSHIP JUST INFORMED ME THAT ALL THE BRAKE LINES NEED TO BE REPLACED AND THAT THEY HAVE CORRODED THROUGH AND BASICALLY "EXPLODED". A SIMILAR ISSUE OCCURRED WITH MY 2003 GMC SIERRA IN 2009, BUT WITH NO ACCIDENT. ALL BRAKE LINES HAD TO BE REPLACED DUE TO CORROSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10619248August 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 GMC SIERRA. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH WHEN THE BRAKES FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619084August 5, 2014
EXTERIOR LIGHTING
HIGHWAY DRIVING AT NIGHT WHERE DEAR/VEHICLE COLLISIONS HAPPEN ON A DAILY (OR NIGHTLY) BASIS WITH THE POOR LIGHT OUTPUT OF THE HEADLIGHTS IN THE 2014 SIERRA IS, SIMPLY PUT, TO BE AVOIDED IN MY OPINION AS WELL AS ALL THOSE WHO HAVE RIDDEN WITH ME AT NIGHT. ONE ACTUALLY BELIEVED I WAS JOKING AND ASKED ME TO TURN THE REAL HEADLIGHTS ON, IF THAT SAYS ANYTHING ABOUT WHAT MY COMPLAINT IS ABOUT TODAY. I HAVE AVOIDED NIGHT DRIVING WITH THIS TRUCK IN FAVOR OF A SEDAN EQUIPPED WITH OEM "HIGH INTENSITY DISCHARGE" HEADLIGHTS EVEN THOUGH DEER REPRESENT MORE OF A SIGNIFICANT DANGER DUE TO THE HEIGHT DIFFERENCES BETWEEN THE SEDAN (NISSAN) AND THE PICKUP (14 SIERRA). I DO THIS BECAUSE WITH THE NISSAN'S HID HEADLIGHTS I AM CAPABLE OF SEEING THE DEER (OR PEDESTRIANS, DEBRIS, ETC) FROM AN ADEQUATE ENOUGH DISTANCE THAT ALLOWS ME TO SLOW WAY DOWN OR OTHERWISE ACT ACCORDINGLY. THAT IS NOT AN OPTION WITH THE 2014 GMC SIERRA AND IT'S PROJECTOR HEADLIGHTS. WHILE THE SIERRA MAY PROVIDE ENOUGH LIGHT OUTPUT TO SUFFICE IN WELL LIT TOWNS AND ON WELL LIT ROADWAYS, IT DOES NOT DO SO ON SECLUDED ROADS WHERE DEER ARE MOST PREVALENT AND IN TURN THE MOST DIFFICULT TO SEE. TURNING THE "BRIGHTS" ON MAKES NO DIFFERENCE TO THE ACTUAL AREAS THAT REPRESENT THE POSSIBLE DANGER ONE MIGHT ENCOUNTER SUCH AS PEDESTRIANS, DEBRIS ON THE ROAD, DEER AS PREVIOUSLY MENTIONED, POORLY LIT VEHICLES, ETC. IT DOES HOWEVER ILLUMINATE THE TREES WHICH MIGHT BE HELPFUL TO SOME BUT NOT TOO ME. I UNDERSTAND GM ATTEMPTING TO SAVE WHERE POSSIBLE, BUT GIVE US THAT NEED BETTER PERFORMING HEADLIGHTS HAVE THE FACTORY OPTION TO UPGRADE THEM TO HID'S, I WOULD HAVE PAID FOR IT, AS WE DID WITH THE NISSAN, AND AS MY BROTHER DID WITH HIS FORD F150, BOTH OF WHICH HAVE OUTSTANDING HEADLIGHT OUTPUT THANKS TO THE HID'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618116August 1, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE SERVICE STABILITY TRACK, THE SERVICE TRACTION CONTROL, AND THE ANTI LOCK BRAKING SYSTEM LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618147August 1, 2014
SERVICE BRAKES
THE STEEL BRAKE LINES GOING TO THE REAR BRAKES RUSTED AND BLEW. AFTER A INSPECTION ALL THE STEEL BRAKE LINES NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618140August 1, 2014
TIRES
THREE OUT OF FOUR TIRES HAD SEPARATION. THE TIRES ARE GOODYEAR WRANGLERLT265/ 60R20E1. TWO TIRES WERE REPLACED ON 2/21/2014 DUE TO SEPARATION OF LEFT REAR TIRE. WE CHOSE TO REPLACE BOTH REAR TIRES. ON A RECENT VACATION TO FLORIDA FROM TEXAS, THE FRONT LEFT TIRE, SAME GOODYEAR TYPE TIRE, SEPARATED. OUR SPARE REPLACED THE FRONT LEFT TIRE. ON THE RETURN TRIP FROM FLORIDA BACK TO TEXAS (SAME VACATION), THE FRONT RIGHT TIRE BEGAN SEPARATING WHEN WE WERE ON THE EAST SIDE OF LOUISIANA. WE WERE UNABLE TO LOCATE AN OPEN TIRE STORE, AS IT WAS A SUNDAY. SO, WE DROVE HOME SLOWLY THE REMAINDER OF THE TRIP. AFTER RETURNING HOME, DISCOUNT TIRES (WHERE WE PURCHASED THE TWO NEW REAR TIRES IN FEB. 2014) ORDERED US TWO NEW FRONT TIRES. THE TIRES WERE SHIPPED FROM CHICAGO, DUE TO THE UNUSUAL SIZE OF THE TIRE (WE WERE TOLD). IS THE GOODYEAR WRANGLER TIRE A SAFETY HAZARD, SINCE THREE OUT OF THE FOUR TIRES FAILED? WAS IT THE 'LOT' THAT WAS BAD? WE WERE TOLD BY DISCOUNT TIRES THAT THERE WASN'T A RECALL ON THIS TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617862July 31, 2014
SERVICE BRAKES
I WENT OUT TO MOVE THE TRUCK AND NOTICED THERE WAS FLUID ON THE DRIVEWAY. I EXAMINED THE REAR DRIVER SIDE AND THERE WAS A BRAKE LINE THAT HAD RUSTED THROUGH. I CONTACTED THE LOCAL DEALERSHIP AND THEY STATED THEY WERE UNAWARE OF THIS BEING AN ISSUE WITH THOSE TRUCKS. I HAD RESEARCHED AND FOUND THAT THERE HAVE BEEN MULTIPLE COMPLAINTS TO GM ABOUT THIS ISSUE. FORTUNATELY, THIS OCCURRED WHEN THE VEHICLE WAS PARKED AND DID NOT FAIL WHILE DRIVING MY FAMILY IN THE VEHICLE. WHAT I HAVE READ IS THAT THE BRAKE LINES WERE MANUFACTURED WITH POOR QUALITY MATERIALS AND THAT THEY FAIL. THE ARTICLE REFERENCED IS: HTTP://MOBILE.NYTIMES.COM/2014/07/08/AUTOMOBILES/GM-RESISTS-RECALLING-TRUCKS-OVER-BRAKE-LINE-PROBLEM.HTML?REFERRER=&_R=1. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618029July 31, 2014
AIR BAGS
COLLISION WITH A DEER PASSENGER FRONT BUMPER . CAUSED SIGNIFICANT DAMAGE TO THAT AREA OF THE TRUCK , NO PASSENGER IN THE TRUCK WITH ME . UPON IMPACT SET OFF ONE OF THE AIRBAGS BUT DID NOT DEPLOY ! SO THE CHEMICAL EXPLOSION THAT EXPELS THE AIRBAG HAPPENED BUT NO AIRBAG CAME OUT . MY AIRBAG DID NOT DEPLOY EITHER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10617246July 29, 2014
SERVICE BRAKES
I WAS BACKING MY BOAT INTO THE WATER,STEPPED ON BRAKES AND PEDAL WENT TO THE FLOOR.THE BRAKES WERE GONE. QUICKLY PUT IN DRIVE AND FOUR WHEEL DRIVE AND PULLED UP RAMP(UP HILL RAMP SO BRAKES WERE NOT SO IMPORTANT USED EMERGENCY BRAKE TO STOP).THE COMPLETE SYSTEM FAILED,THERE WERE NO HYDRAULIC BRAKES AT ALL AS ALL THE LINES CORRODED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617386July 29, 2014
POWER TRAIN, STRUCTURE
MY DASHBOARD BECAME BRITTLE, AND FALLS APART IF YOU TOUCH IT! ALSO MY TRANSMISSION HAS HAD TO BE REBUILT THREE TIMES. BUT IM ONLY WORRIED ABOUT MY DASH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616877July 28, 2014
AIR BAGS
BOTH PART NUMBERS152974468 (FRONT FRAME MOUNTED CRASH SENSORS) FAILED WITHIN 2 WEEKS OF EACH OTHER ON MY 2008 GMC SIERRA PICKUP TRUCK. THEY ARE SUPPOSED TO BE HERMETICALLY SEALED UNITS BUT BOTH SHOW SIGNS OF WATER INTRUSION, CORROSION AND SWELLING. WHEN THESE FAIL THE SIR SYSTEM IS SHUT OFF. I HAVE PHOTOGRAPHS OF THE PARTS IF YOU WOULD WISH TO SEE THEM. UPDATED 5/8/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616684July 27, 2014
SERVICE BRAKES, STEERING
GRINDING NOISE AND BRAKING DIMINISHED ALONG WITH SMOKING WHEEL. FRONT WHEEL BEARING HUB ASSEMBLY IS COMING APART INSIDE WITH ONLY 36000 MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616474July 26, 2014
SERVICE BRAKES
TOTAL BRAKE FAILURE. I WENT TO APPLY MY BRAKES AND PEDAL WENT RIGHT TO FLOOR, LUCKILY I HAD THE PRESENTS OF MIND TO USE EMERGENCY BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616209July 25, 2014
AIR BAGS
THE SERVICE AIRBAG LIGHT CAME ON AND OFF. TOOK IT TO DEALER TO HAVE TESTED. TROUBLE CODE P0084, DRIVER SEAT POSITION SENSOR. DIAGNOSTIC SHOWED FAULT IS IN AIRBAG SENSING AND DIAGNOSTIC MODULE, SHOWED FALSE HIGH RESISTANCE READING. SENSOR KIT AND MODULE NEEDED REPLACED, ALMOST $600 JUST FOR PARTS. TOOK 2 TIMES AT THE DEALER TO GET THIS FIXED AS FIRST REPLACEMENT PARTS DID NOT WORK. NO COVERAGE BY GMC FOR FAILURE OF SWITCH FOR AIRBAG. TRUCK NEVER IN ANY TYPE ACCIDENT SO AIRBAG WAS NEVER USED. SURPRISED THAT THERE WAS NO ASSISTANCE FROM GMC CONCERNING THIS SAFETY ISSUE AS WORKING AIRBAGS ARE REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616084July 24, 2014
STEERING
THE LOWER STEERING SHAFT IS MAKING A NOISE. TOOK TO A REPAIR CENTER AND SHOW THE SHAFT NEEDS TO BE LUBED IT MAKES A CREAKING NOISE WHEN DRIVING OVER HUMPS AND ALSO THE SLIP YOKE IN THE REAR OF THE TRUCK WHEN COMING TO A STOPPED POSITION THE DRIVE SHAFT MOVES AND BACK AND IT FEELS AS IF YOU WAS BEING BUMPED FROM THE REAR OF THE VEHICLE. THE TWO ISSUES ARE FOUND ALL OVER THE WEB REPORTING THESE ISSUES AND GMC AS NOT IDENTIFIED OR RESOLVED THESE ISSUES ESPECIALLY ON THESE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615633July 23, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
PULLING INTO A PARKING SPOT IN A PARKING GARAGE GOING NO MORE THAN 3 MILES PER HOUR, OR HOWEVER FAST THIS VEHICLE CAN GO WHILE FOOT IS RESTING ON BRAKE, GETTING READY TO FULLY BRAKE. AS I PRESSED DOWN ON BRAKE TO STOP, THE VEHICLE CONTINUED AS IF THE ANTI-LOCK BRAKE SYSTEM SLIPPED, CAUSING THE TRUCK TO DRIVE FORWARD CRASHING THROUGH THE SHEETROCK WALL AND FINALLY STOPPING AFTER HITTING THE GLASS WINDOWS. TWO WEEKS LATER, AFTER ALL COSMETIC REPAIRS WERE DONE, THE VEHICLE DID THE SAME THING IN ANOTHER PARKING LOT, BUT LUCKILY BROKE BEFORE HITTING THE CURB AND LIGHT POST. I DID FEEL UNDER MY FOOT ON THE BRAKE PEDDLE, AS I PRESSED DOWN TO STOP, A SLIP OF SOME SORT WHICH AT THE SAME TIME CAUSED THE VEHICLE TO PUSH FORWARD RIGHT BEFORE STOPPING. THIS IS DEFINITELY A MALFUNCTION OF SOME SORT WITH THE ANTI-LOCK BRAKE SYSTEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10615809July 23, 2014
ELECTRICAL SYSTEM
MY SPEEDOMETER QUIT WORKING AROUND 78,000 MILES. SLOWLY BUT SURELY ALL MY OTHER GAUGES HAVE QUIT WORKING OVER TIME. THE RPM GAUGE, SPEEDOMETER, OIL TEMP, AND GAS GAUGE. ONLY ONE WORKS NOW. THE REST EITHER DON'T WORK OR FLUCTUATE BACK AND FORTH. I WOULD HAVE REPORTED THIS EARLIER IF I KNEW ABOUT THIS SITE. IT'S NOT THE FIRST COMPLAINT SO THERE IS SOMETHING UP WITH THESE MODELS. THEY SHOULD BE RECALLED AND FIXED BY THE DEALERS. I WON'T EVER BUY ANOTHER GMC VEHICLE. THAT'S FOR SURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615850July 23, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ALL FOUR DOOR LOCKS WERE INTERMITTENTLY INOPERATIVE & ONLY ABLE TO FUNCTION MANUALLY FROM THE INSIDE. TAKEN TO DEALER AND DIAGNOSED AS INTERNAL FAILURE IN DOOR LOCK ASSEMBLIES/ACTUATORS. ALL FOUR DOOR LOCK ASSEMBLIES WERE REPLACED AT A CUSTOMER COST OF $900+. THIS IS MY SECOND GMC VEHICLE THAT HAS HAD THE SAME PROBLEM AND AFTER SEARCHING THE INTERNET THIS SEEMS TO BE A FAIRLY COMMON PROBLEM. EVEN THE DEALERSHIP MECHANIC MENTIONED SURPRISE THAT IT HAS NOT BEEN RECALLED OR GMC HAS NOT BEEN FORCED TO FIX THE PROBLEM CONSIDERING HOW OFTEN HE HAD PERSONALLY DIAGNOSED & FIXED THIS SAME PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE AS THE CUSTOMER IS UNABLE TO RELY ON THE DOOR LOCK SYSTEM OR LOCK/UNLOCK THE DOORS AS USUAL. MULTIPLE TIMES, MY VEHICLE SAT AT THE AIRPORT FOR DAYS UNLOCKED BECAUSE OF THIS FAILURE. SIMILARLY, MY TODDLER-AGED CHILDREN WERE ABLE TO OPEN THE DOORS TO THE BACKSEAT WITH THE VEHICLE IN MOTION DUE TO THE FAILURE IN THE AUTOMATIC ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615324July 22, 2014
AIR BAGS
ON OCTOBER 15, 2013, APPROX 7:45 AM, SINGLE OCCUPANT, WAS ENTERING THE EXIT RAMP FROM FREEWAY WHEN TRUCK CRASHED AND ROLLED TWICE. THE AIR BAGS DID NOT DEPLOY. TRUCK WAS COMPLETELY TOTALED. OCCUPANT REQUIRED MEDICAL TRANSPORT TO HOSPITAL AND WAS KEPT FOR A WEEK FOR TESTING AND TREATMENT FOR INJURIES. COUNTY SHERIFF ATTENDED TO CRASH SITE AND SUBMITTED TRAFFIC REPORT. WITH ALL THE RECENT RECALLS OF GM PRODUCTS - LIKE IN OTHER CRASHES, THE AIR BAGS DID NOT DEPLOY. IGNITION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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