GMC Sierra Complaints

15,732 consumer complaints on file.

#10825428February 10, 2016
AIR BAGS, STRUCTURE:BODY
MY SIERRA HAS THE SAME PROBLEM THAT MANY OTHER GM VEHICLES HAVE. THE DASH IS CRACKING, CREATING LOOSE PIECES. IT IS CRACKED AT THE AIRBAG. THIS SHARP EDGES COULD IMPAIR THE PROPER FUNCTION OF THE AIRBAG. IN THE EVENT OF AN ACCIDENT, I AM AFRAID THE LOOSE DASH PIECES COULD POST A DANGER TO THE VEHICLES OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824851February 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 GMC SIERRA 2500. WHEN USING THE SNOW PLOW, THE HEADLIGHTS DIMMED AND THE HEAT DECREASED AS IF IT WERE TURNED OFF. THE CONTACT MENTIONED THAT THE VOLTS DECREASED WHEN USING THE PLOW, WHICH MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824957February 8, 2016
ENGINE
ENGINE LIGHT CAME ON - TOOK TO DEALER - WAS TOLD IT WAS PO455 CODE EVAP FAILURE - EVAP VENT VALVE STUCK OPEN. WAS TOLD THAT IT WAS A KNOWN PROBLEM BUT NOT COVERED BY GMC - COST $501.17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824959February 8, 2016
UNKNOWN OR OTHER
DRIVERS SIDE INSIDE DOOR HANDLE - CHROME IS PEELING EDGES ARE SHARP CUT HAND OPENING DOOR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10824723February 7, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE BIGGEST PROBLEM (OUT OF MANY) THAT MAKES THIS VEHICLE UNSAFE, STRESSFUL, AND DISCOMFORTING TO DRIVE IS HOW IT WILL RANDOMLY DECIDES TO RAISE THE IDLE TO 900+ RPM (IN GEAR) AND BASICALLY DRIVES IT'S SELF. DURING THIS CONDITION IT IS VERY DIFFICULT TO OPERATE VEHICLE. BECAUSE OF ITS RANDOM PATTERN IT CAUSED ME TO HAVE AN ACCIDENT THAT RESULTED IN $3500 IN BODY DAMAGE TO THE TRUCK. THANK GOD NO ONE WAS HURT. WEAR AND TEAR IS DRASTICALLY INCREASED AS THE VEHICLE IS TRYING TO DRIVE ON ITS OWN AS I'M TRYING TO STOP AT TRAFFIC LIGHT, STOP SIGNS, OR SIMPLY PARKING. DRIVE-TRAIN IS BANGING, BRAKES ARE WORKING HARDER, AND FUEL IS BEING WASTED. NOW, ADD A PAYLOAD OR TRAILER AS I OFTEN DO AND PROBLEMS ARE MAGNIFIED. ESSENTIALLY THE VEHICLE IS AGING AND WEARING ITS SELF OUT BEFORE ITS TIME. I HAVE BEEN ORDERED BY PIMA COUNTY COURT TO HAVE THE VEHICLE FIXED OR REPLACE. THE OFFICER THAT GAVE ME THE CITATION WITNESSED THE HIGH ENGINE IDLE AND AGREED THAT IT WOULD BE DIFFICULT TO STOP ESPECIALLY WITH A LOADED TRAILER AS I HAD THAT DAY. OFFICER ALSO TESTIFIED THIS IN COURT ON 11/4/2015. THERE IS A CURRENT LAW SUIT IN CALIFORNIA FOR THIS DEFECT. MY LOCAL DEALERS WILL NOT WORK ON VEHICLE ANYMORE DO LIABILITY AND TOLD ME TAKE IT UP WITH GM. GM HAS PROVIDED NO ASSISTANCE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10824394February 5, 2016
EXTERIOR LIGHTING
TODAY FOR THE FIRST TIME I DROVE MY 2014 SIERRA TEXAS EDITION IN THE RAIN AT NIGHT.... WOW>>>>> I HAD TO STOP AND WAIT FOR THE RAIN DOWNPOUR TO LET OUT SO I COULD SEE WHERE I WAS GOING. NOT GOOD. DRIVING AT NIGHT IS VERY STRESSFUL AND EYE STRAINING TO THE POINT OF TAKING HEADACHE MEDICATIONS ONCE YOU ARE DONE DRIVING. ANY WAY TO FIX THIS EXTREMELY DANGEROUS PROBLEM? THIS SHOULD BE CONSIDERED A SAFETY HAZARD TO DRIVERS AND ANY OTHERS ON THE ROAD. THIS ISSUE NEEDS TO BE ADDRESSED AND RESOLVED ASAP. AND GM STILL SAYS THERE IS NOTHING WRONG. SO WHY ARE THEY CHANGING THE DESIGN ON THE 2016'S TRUCKS AFTER CONTACTING [XXX] TO SEE IF HE COULD PROVIDE SOME HELP THIS IS WHAT HE HAD TO SAY HI [XXX]: THANKS FOR WATCHING! THE BEST WAY TO SOLVE YOUR PROBLEM IS TO INSTALL A SET OF LED AUXILIARY DRIVING LIGHTS. THEY CAN BE PURCHASED FOR ABOUT $300.00 PLUS LABOR AND MAKE A WORLD OF DIFFERENCE. AT LEAST THAT?S THE WAY WE HAVE ADDRESSED THE PROBLEM ON THOSE TRUCKS IN MY SHOP. SINCERELY, [XXX] MOTORWEEK TELEVISION NEWS CHANNEL 8 TELEVISION INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824448February 5, 2016
UNKNOWN OR OTHER
DASH ALL OF A SUDDEN DEVELOPED CRACK ABOVE THE LEFT CORNER OF PASSENGER SIDE AIRBAG AND ABOVE THE DRIVER GAUGE PANEL. THIS IS IDENTICAL TO THE STORIES I AM READING ABOUT OTHER VEHICLES IN THIS MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824516February 5, 2016
AIR BAGS, SERVICE BRAKES
I HAVE A 2004 GMC SIERRA AND ALL OF A SUDDEN MY AIRBAG LIGHT AND ABS LIGHT CAME ON TOOK IT IN TO HAVE IT LOOKED AND THE AIRBAGS ARE NOT COMMUNICATING WITH THE SENSOR AND THEY WOULD HAVE TO GO MORE IN DEPTH ON THE ABS BUT TO GO MORE IN DEPTH THEY CHARGE $80.00 AN HOUR JUST TO BE ABLE TO FIGURE IT OUT. I HAVE SEEN SIMILAR RESPONSES ON THE AIRBAG LIGHT FOR THIS VEHICLE PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824525February 5, 2016
AIR BAGS
"TAKATA RECALL" ON 02/17/2015 I [XXX] WAS INVOLVED IN A SINGLE PASSENGER (ME) MVA AT "THE MACINAC BRIDGE" ON THE NORTH SIDE OF THE MACKINAC BRIDGE ROLLING MY TRUCK INTO THE TOLL BOOTHS LOCATED ON THE NORTH END OF THE MACINAC BRIDGE IN THE CITY OF ST IGNACE, MACKINAC COUNTY, MICHIGAN. THE WEATHER CONDITIONS THAT DAY WERE HORRIBLE. THERE WERE HIGH WINDS, SNOW, SLEET, RAIN, AND I BLACK ICE ! 100% HUMIDITY ! AFTER THE ACCIDENT CAME TO A COMPLETE STOP I OPENED MY EYES AND AN INFLATOR WAS LAUNCHED DIRECTLY AT MY HEAD. IF IT HAD HIT ME THERE I WOULD BE DEAD RIGHT NOW. I REACTED QUICKLY BY TILTING MY HEAD TO THE RIGHT AND THE INFLATOR HIT THE LEFT SIDE OF MY HEAD USING IT AS GLIDE PATH THUS CHANGING THE TRAJECTORY NEXT IS WHAT I CALL THE MOST HORRIFIC THING TO EVER HAPPEN IN MY ENTIRE 51 YEAR LIFE SPAN THUS FAR ON EARTH, THE INFLATOR BLEW UP OFF THE BACK-SIDE OF MY HEAD POINT BLANK, CHANGING MY LIFE AS I KNOW IT FOREVER. THAT DAY ON 02/17/2015 THE [XXX] EVERYONE KNOWS AND LOVES ACTUALLY DIED. WHAT I CAN'T BELIEVE IS THERE IS THIS SURVIVOR OF ONE THE MOST HORRIFIC RECALLS IN MODERN DAY AUTO HISTORY AND THEY LABEL IT A "SILENT RECALL" THAT JUST BLOWS MY MIND, WHO EVER HEARD OF A "SILENT RECALL" AND NOBODY WANTS TO TALK WITH HIM (ME) FOR SOME STRANGE REASON OR ELSE KNOW ONE WHO SHOULD KNOW HAS BEEN PROPERLY INFORMED? NOR HAS ANYONE FROM GMC OR TAKATA CALLED TO AT LEAST APOLOGIZE FOR THE LIFETIME (CLOSED HEAD INJURY) INCONVENIENCE; WHY? :-((( SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10824168February 4, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 GMC 2500 HD. WHILE DRIVING APPROXIMATELY 35 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE CONTACT ENGAGED THE EMERGENCY BRAKE AND PLACED THE VEHICLE IN PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS DIAGNOSED THAT THE DISTRIBUTOR BRAKE BLOCK HAD EXCESSIVE RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824208February 4, 2016
AIR BAGS, UNKNOWN OR OTHER
MY SIERRA HAS TWO CRACKS IN THE DASH, ONE IN THE MIDDLE AND THE OTHER FROM THE AIRBAG TO THE VENT. THIS IS VERY COMMON IN GM TRUCKS FROM 2007-2013, WITH THE CRACK FROM THE AIRBAG TO THE VENT BEING THE MOST COMMON. THERE IS A FACEBOOK PAGE DEDICATED TO THIS DEFECT WITH THOUSANDS OF EXAMPLES. I BELIEVE THIS COULD BE A SAFETY HAZARD IF THE AIRBAG DEPLOYS AND SENDS PLASTIC SHARDS THROUGHOUT THE CAB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824369February 4, 2016
POWER TRAIN
TRANSMISSION CONTROL MODULE FAILURE; THE TRUCK AT 45 MPH DEVELOPED A COMPLETE LOSS OF ALL GAUGES(TACH, SPEED, FUEL, TEMP) AND THEN 10-15 SECONDS LATER TWO LOUD NOISES FOLLOWED BY THE VEHICLE COMING TO A RAPID DECELERATION. THIS RESULTED IN THE WHEELS LOCKING UP AND SLIDING SIDEWISE. THE TRUCK ROLLED UP ON TO ITS LEFT TWO WHEELS AND THEN SLAMMED DOWN. IF THIS OCCURRED AT 75MPH ON THE HIGHWAY, THE TRUCK WOULD HAVE ROLLED. THE TRUCK HAS BEEN AT A GMC DEALERSHIP SINCE THEN. GMC HAS NO DATE OF IF OR WHEN THIS TRUCK CAN BE REPAIRED. THE "TCM" IS DEFECTIVE. IT WAS ON A CITY STREET, 45 MPH ZONE GOING STRAIGHT DOWN A GENTLE GRADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823973February 3, 2016
STEERING, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2015 GMC SIERRA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO VIBRATE. THE LONGER THE VEHICLE WAS DRIVEN, THE MORE IT SHOOK. THE CONTACT TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES, BUT NO FAILURE WAS FOUND. THE DEALER TEST DROVE THE VEHICLE AND IT DID NOT VIBRATE. THE DEALER REPLACED THE TIRES, TRANSMISSION, AND SHOCKS; HOWEVER,, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE SEAT WARMERS ALSO FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824076February 3, 2016
AIR BAGS
TAKATA INFLATORS- PULLED TRUCK INTO GARAGE AND PUT INTO PARK. DRIVERS SIDE AIRBAG BLEW OUT THEN A FEW SECONDS LATER PASSENGER AIRBAG BLEW OUT. HAD BEEN DRIVING PRIOR TO THIS WITH NO ISSUES OR WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823719February 2, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE OIL LEVEL WAS ELEVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AFTER APPROXIMATELY 30,000 MILES AND THE VEHICLE WAS EMITTING SMOKE. THE VEHICLE WAS REPAIRED WITH NEW FUEL INJECTORS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 209,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10823762February 2, 2016
UNKNOWN OR OTHER
MY DASHBOARD IS CRACKING REAL BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823845February 2, 2016
STRUCTURE:BODY, ENGINE
RADIATOR LEAKING FROM TOP CORNER DRIVER SIDE AND PASSENNGER ALSO RUST ON FRAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823374February 1, 2016
EXTERIOR LIGHTING
THE PROJECTOR HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. THEY ARE DIM AND HAVE A VERY POOR LIGHT PATTERN. (THE BULB PRESUMABLY MEETS FEDERAL STANDARDS, BUT THE PROJECTOR SYSTEM WAS DESIGNED FOR A BRIGHTER BULB). IT IS VERY DIFFICULT TO SEE THE SIDES OF THE ROAD, OR VERY FAR DOWN THE ROAD, ON ROADS WHERE THERE ARE NO STREETLIGHTS. IT IS EVEN WORSE ON A RAINY, DARK ROAD. GM INSTITUTED A TSB (#PIT5374, ATTACHED) IN FEBRUARY 2015 WHICH INVOLVES REPROGRAMMING THE BODY CONTROL MODULE (BCM) TO INCREASE THE VOLTAGE TO THE HEADLIGHT BULBS AND SUBSTITUTING VOSLA HIR 55 WATT BULBS FOR THE ORIGINAL STOCK 55 WATT BULBS. THE RESULTS ARE A MINIMAL IMPROVEMENT. THE NEW 2016 MODELS HAVE THE SAME HEADLIGHT DESIGN BUT HAVE BEEN UPGRADED TO A HID BULB THAT CANNOT JUST BE PLUGGED INTO THE 2014/15 HEADLIGHTS. THE IMPROVED BULB AND WIRING IS EVIDENCE THE TSB DID NOT REALLY IMPROVE THE LIGHTING VERY MUCH. (THE INTERNET IS FULL OF COMPLAINTS ABOUT THE HEADLIGHTS ON THIS VEHICLE; RECOMMEND YOU GOOGLE "GMC SIERRA HEADLIGHTS" AND SEE WHAT YOU GET!). I LIVE IN NORTHERN VIRGINIA AND WOULD BE GLAD TO COME DOWN TO THE NHTSA BUILDING ON A DARK, RAINY NIGHT AND GIVE YOU A RIDE -- THE PROBLEM ISN'T SO BAD IN AREAS WHERE THERE ARE STREETLIGHTS, BUT IT IS TERRIBLE OUT IN THE COUNTRY. BOTTOM LINE, GM SHOULD BE DIRECTED TO ISSUE A RECALL THAT INVOLVES REPLACING THE WIRING HARNESS AND BULB WITH THEIR LATEST DESIGN. THE HEADLIGHTS IN THE 2014/2014 SIERRA ARE HAZARDOUS TO THE PEOPLE IN THE TRUCK AND TO PEDESTRIANS ALONG THE ROAD. THANKS FOR LISTENING TO MY COMPLAINT, AND PLEASE TAKE ACTION FOR SAFETY'S SAKE. (NOTE: THERE IS NO SPECIFIC TIME, MILEAGE, MPH, ETC., THAT THIS WAS NOTED. IT IS CONTINUAL. I HAD THE TSB PERFORMED IN THE SUMMER OF 2015 AND NOTED MINIMAL IMPROVEMENT AT THAT TIME.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823548February 1, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE EXTREMELY DIM. HIGH BEAMS PROVIDE NO ILLUMINATION TO THE FRONT SIDES OF THE VEHICLE. USING FOG LIGHTS WITH LOW BEAM IS ACTUALLY BRIGHTER THAN THE HIGH BEAMS. EVEN AFTER HAVING THE DEALER INSTALL NEW BULBS THE LIGHTING IS VERY WEAK IN A LOW ILLUMINATION AREA, I.E. NO MOON, NO STREET LIGHT, ROAD. WHEN MAKING A TURN IN AN UN LIT AREA I CAN'T EVEN SEE WHERE THE SIDE OF THE ROAD ENDS. THESE SO CALLED PROJECTOR TYPE HEADLIGHTS DON'T SEEM TO WORK VERY WELL. I KNOW FOR A FACT THE 2014 AND 2015 HAVE THE SAME SET UP. THE 2016 HAS A WHOLE NEW SET UP WITH HID LIGHTING AND WORK GREAT. THIS TELLS ME THAT GM KNOWS THERE IS A PROBLEM. UNFORTUNATELY THEIR "FIX" ONLY IF YOU COMPLAIN, ISN'T FIXING ANYTHING... ON A TRIP IN THE SMOKEY MOUNTAINS IN GATLINBURG TN I NEARLY CRASHED OFF THE SIDE OF THE MOUNTAIN. I COULD NOT SEE WHERE THE EDGE OF THE ROAD WAS. EVEN THE PASSENGERS ASKED ME "WHAT IS WRONG WITH YOUR LIGHTS?" THE SAID "TURN ON YOUR HIGH BEAMS" AND I STATED, "THEY ARE ON". WE CAN'T BELIEVE THESE LIGHT PASS THE COMMON SENSE TEST..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823334January 31, 2016
SERVICE BRAKES
RUSTED OUT BRAKE LINE AT 72000 MILES. WHAT A DISAPPOINTMENT BUT IT DOESN'T LOOK LIKE I AM THE ONLY ONE. ITS A SHAME GM DOESN'T MAN UP AND CORRECT THE PROBLEM OF RUSTED OUT BRAKE LINES. LUCKILY I WAS IN FRONT OF MY HOUSE WHEN IT FAILED AND NOT RUNNING DOWN THE ROAD PULLING MY 4000 LB. BOAT. AND YES I HAVE READ ALL THE INFO ONLINE ABOUT THE NHTSB INVESTIGATING THIS PROBLEM AND LET GM OFF THE HOOK BY SAYING OWNERS SHOULD WASH THEIR CARS TO REMOVE THE ROAD SALT THAT CAUSED THIS PROBLEM. I GUESS FORD AND DODGE OWNERS CRAWL UNDER THEIR TRUCKS IN THE WINTER AND DO THIS AS THERE WAS NO INVESTIGATION ON THEM. BY THE WAY I LIVE IN TN WHERE WINTERS AREN'T THAT BAD. AND ONE OTHER THING WHAT MARKETING BUZZ SAW DECIDED IT WOULD BE BETTER NOT TO HAVE A SPLIT BRAKE FLUID RESERVOIR SO AT LEAST I WOULD HAVE 1/2 OF MY SYSTEM, HAD NO BRAKES FRONT OR REAR BECAUSE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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