GMC Sierra Complaints

15,732 consumer complaints on file.

#10907179September 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906812September 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO REMEDY THE VEHICLE WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906841September 15, 2016
UNKNOWN OR OTHER
DASH CRACKED NEXT TO PASSENGER AIRBAG COVER. VEHICLE WAS STATIONARY WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906845September 15, 2016
EXTERIOR LIGHTING
THE LOW BEAM PROJECTOR HEADLIGHTS ARE INADEQUATE, ESPECIALLY IN RURAL AREAS. THERE IS A DISTINCTIVE CUTOFF OF LIGHT, CALL IT A LINE WHEN ON LOW BEAM, AND BEYOND THAT LINE THEIR IS NO ILLUMINATION WHATSOEVER AS YOU WOULD BE USED TO WITH OTHER LIGHTING DESIGNS. YOU CAN NOT SEE ANY SIGNS, POSSIBLE ANIMALS, OR ANYTHING ELSE AS YOU ARE USED TO SEEING IN THE LIGHT THAT TYPICALLY EXTENDS BEYOND OTHER LOW BEAM SYSTEMS. I UNDERSTAND THAT GM HAS A TSB FOR THE CONDITION BUT IT IS NOT ADVERTISED AND FROM WHAT I CAN DETERMINE ON THE NET DOES NOT WORK REGARDLESS AND IS ONLY A BAND AID FIX. THESE LIGHTS ARE A SAFETY HAZARD. I BELIEVE THIS ISSUE MAY HAVE CONTRIBUTED TO AN ACCIDENT I HAD. ..UPDATED 01/04/17 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10906980September 15, 2016
STEERING
STEERING WHEEL LOCKED, AS IF IT WERE IN PARK, WHILE I WAS DRIVING. SEAT BELT LIGHT AND ALARM ACTIVATED (I WAS WEARING SEAT BELT) AND WRENCH ICON APPEARED ON INSTRUMENT DISPLAY. AFTER A FEW SECONDS THE LOCK DISENGAGED AND THE ICON DISAPPEARED AND I WAS ABLE TO TURN. I DID SOME ONLINE RESEARCH AND APPARENTLY THIS PROBLEM HAS OCCURRED TO OTHERS. I DO NOT WANT MY OR MY FAMILY'S SAFETY JEOPARDIZED BY THIS DESIGN FLAW (THE STEERING LOCK CAN ENGAGE WHILE THE VEHICLE IS IN GEAR AND IN MOTION!!!) SO I AM HAVING MY MECHANIC DISABLE THE LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907027September 15, 2016
EXTERIOR LIGHTING
THE POOR HEADLIGHTS IN THIS VEHICLE PREVENT IT FROM BEING SAFELY OPERATED AFTER DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906301September 14, 2016
ELECTRICAL SYSTEM
HEADLIGHTS ARE THE WORST I'VE EVER SEEN. VERY UNSAFE TO DRIVE AND NIGHT AND EXTREMELY BAD IN THE RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906343September 14, 2016
UNKNOWN OR OTHER
DASH HAS CRACKED AROUND THE PASSENGER SIDE AIRBAG. VERY UNSAFE IF I GOT IN A CRASH THOSE PIECES WOULD CRACK AND GO FLYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906362September 14, 2016
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V651000 (AIR BAGS, SEAT BELTS) AND 16V209000 (SEAT BELTS). THE DEALER SCHEDULED A REPAIR, BUT WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE PART WAS NOT AVAILABLE AND THE VEHICLE WOULD NEED TO BE KEPT FOR 5 TO 7 DAYS. THE CONTACT WOULD HAVE TO SIGN A WAIVER TO RELEASE THE VEHICLE. THE DEALER PROVIDED NO ACCOMMODATIONS FOR A LOANER VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906404September 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906052September 13, 2016
VISIBILITY/WIPER, EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2015 GMC SIERRA SLT ARE BY FAR THE WORST HEADLIGHTS I HAVE EVER EXPERIENCED IN THE MANY VEHICLES THAT I HAVE DRIVEN OVER THE LAST 30 YEARS. HOW THEY PASSED WHATEVER SAFETY STANDARDS THERE ARE SET IN PLACE IS BEYOND ME. THEY DO NOT PROVIDE A WIDE ENOUGH BEAM TO SEE AROUND TURNS OR WILDLIFE THAT MAY BE ON THE SIDE OF THE ROADWAY NOR DO THEY LIGHT UP ENOUGH OF THE ROAD IN DISTANCE TO SEE ANYTHING AT ALL BEYOND APPROXIMATELY 50 FEET WHILE TRAVELLING IN THE DARK. THIS VEHICLE IS UNSAFE TO BE DRIVEN AT ANY SPEED DURING THE DARK. SADLY THE HIGH BEAMS ARE COMPLETELY USELESS AS WELL. THERE IS MORE LIGHT OUTPUT WITH THE LOW BEAMS ON IN CONJUNCTION WITH THE FOG LIGHTS (WHICH ISN'T SAYING MUCH) THAN THERE IS WITH THE HIGH BEAMS ON. DRIVING IS THE RAIN IS EVEN WORSE. YOU CANNOT EVEN TELL THAT THE HEADLIGHTS ARE ON THAT'S HOW BAD THEY ARE. I HAVE COMPLAINED SEVERAL TIMES TO TWO DIFFERENT DEALERS AND GM DIRECTLY AND WAS TOLD "THAT'S JUST HOW THEY ARE AND THERE IS NOTHING THAT CAN BE DONE ABOUT THEM". I WAS GIVEN A 2016 SIERRA AS A LOANER VEHICLE WHILE I HAD MY VEHICLE IN FOR THIS AND SEVERAL OTHER ISSUES AND THE HEADLIGHTS ON THE 2016 VEHICLE THEY LOANED ME ARE A BIG IMPROVEMENT OVER THE 2014-15 LIGHTS. GM SHOULD BE FORCED TO RECALL ALL 2014-15 SIERRAS DUE TO THESE SEVERELY HAZARDOUS HEADLIGHTS AND FORCED TO INSTALL THE LIGHTS THAT COME ON THE 2016-17 SIERRAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906053September 13, 2016
UNKNOWN OR OTHER
A WEEK AFTER PURCHASING MY NEW 2016 GMC SIERRA DENALI 1500 SHORT BED I BEGAN NOTICING A STRONG VIBRATION/SHAKE THAT COULD BE FELT WHILE IN MOTION AT HIGHWAY SPEEDS BETWEEN 75-80MPH. THE FLATTER THE ROAD THE STRONGER THE VIBRATION CAN BE FELT AT THESE SPEEDS. I HAVE BROUGHT IT IN TWICE TO THE DEALERSHIP I BOUGHT IT FROM AND ONCE TO ANOTHER DEALERSHIP YIELDING NO FIX TO THE PROBLEM. ACTUALLY, I HAVE BEEN TOLD THERE IS NO PROBLEM AND THAT IS HOW THE TRUCK RIDES. I HAVE ALSO BEEN TOLD MY EXPECTATIONS FOR A PICKUP TRUCK "UNREALISTIC." WHEN THE FRONT AND PASSENGER SEATS PHYSICALLY SHAKE AT THE SPEEDS MENTIONED I FIND IT VERY HARD TO BELIEVE THAT THERE IS NO ISSUE WITH THE VEHICLE AND THAT MY EXPECTATION SHOULD BE CONSIDERED UNREALISTIC. DRIVING THE TRUCK LONG DISTANCES ON THE HIGHWAY IS UNPLEASANT AT BEST CREATING AT TIMES FEELINGS OF NAUSEA. I HAVE ZERO CONFIDENCE THE ISSUE WILL BE ADDRESSED, BUT WANTED TO AIR MY COMPLAINT FOR OTHER POTENTIAL BUYERS. THIS TRUCK IS SUPPOSED TO BE THE TOP OF THE LINE AND I ABSOLUTELY REGRET BUYING IT WITH THIS PERSISTENT PROBLEM PRESENT THAT NOBODY WANTS TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906090September 13, 2016
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
WHILE DRIVING ON DRY PAVEMENT, DRIVER MOVED KNOB ON VEHICLE TO SWITCH FROM AWD TO 2WD. VEHICLE WENT INTO AN IMMEDIATE SPIN WHICH COULD NOT BE CORRECTED. (OR MAYBE IT WAS BECAUSE OF WHAT HAPPENED NEXT). VEHICLE CAREENED OVER TWO LANES ("PRESUMABLY" WOULD NOT STOP - DRIVER DOES NOT RECALL TRYING TO HIT THE BRAKES REPEATEDLY OR AT ALL AS THE "NEXT PROBLEM" WAS IN FRONT OF DRIVER AND DRIVER WAS FOCUSING ON SURVIVAL).. DRIVER QUICKLY SMASHED THROUGH METAL SAFETY BARRIER AND CRASHED THROUGH TREES OVER A 30 FT EMBANKMENT INTO A RESERVOIR. DRIVER ABLE TO OPEN ROOF WHILE "STEERING" WITH LEFT HAND AND OPENING ROOF WITH RIGHT HAND AS DRIVER KNEW WATER WAS FAST APPROACHING. DRIVER SMASHED THROUGH TREES, TRUCK WAS DEMOLISHED BUT DRIVER WAS ABLE TO MAKE IT OUT OF CAR ALIVE AS CAR TOOK ON WATER THROUGH OPENED ROOF. VIN NUMBER REPORTS BRAKE ISSUES. DRIVER NOT AWARE OF "BRAKE RECALL" OR ANY ISSUES AND DID NOT REPORT BRAKE ISSUE AS AN ISSUE ON SCENE AS INCIDENT HAPPENED SO FAST AND DRIVER WAS ATTEMPTING TO STAY ALIVE AND WAS EVER FOCUSED ON THE NEXT 'OBSTACLE" AS IT WAS IN THE WAY PER DESCRIPTION HEREIN. AIRBAGS DEPLOYED AS EXPECTED AND DRIVER EXITED WATER-FILLED VEHICLE VIA OPENED ROOF UNHARMED. GMC SENT INVESTIGATORS OUT BUT NO REPORT HAS BEEN ISSUED TO DRIVER. CHUBB LEAD INVESTIGATOR ACCOMPANIED THE GMC INVESTIGATOR AND REPORTED "NO VEHICLE MALFUNCTION". AFTER THIS INCIDENT, AND READING OTHERS' PROBLEMS, DRIVER IS NOW NOT CONVINCED OF THAT REPORT.. NO MENTION OF BRAKE RECALL SEEMS TO HAVE BEEN REPORTED BY ANYONE BUT BY PUTTING VIN NUMBER INTO THIS DATABASE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10906212September 13, 2016
SEAT BELTS
I RECEIVED A RECALL NOTICE FROM GMC THAT THE FLEXIBLE STEEL CABLE THAT CONNECTS THE DRIVER'S SEAT BELT TO THE OUTBOARD SIDE OF THE SEAT (THE "TENSIONER CABLE") CAN FATIGUE AND SEPARATE OVER TIME AS A RESULT OF OCCUPANT MOVEMENT INTO THE DRIVER'S SEAT. I RECEIVED A SECOND NOTICE THAT THE PARTS ARE NOW AVAILABLE TO REPAIR MY VEHICLE. I SCHEDULED AN APPOINTMENT ACCORDINGLY AND CHECKED WITH THE DEALER PRIOR TO ARRIVAL. I HAVE NOW BEEN WAITING FOR WELL OVER 2 HOURS AND I JUST FOUND OUT THAT THE PART IS NOT IN STOCK AND THE RECALL CAN NOT BE FIXED. I HAVE ATTACHED THE WORK ORDER AND MY RECEIPT WHICH SHOWS THAT THE WORK WAS PERFORMED WHEN IN FACT IT HAS NOT BEEN COMPLETED. I AM NOW AT RISK AND HAVE NO TRUST IN THE DEALERSHIP SERVICE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905770September 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905157September 10, 2016
POWER TRAIN, VISIBILITY/WIPER, WHEELS
FIRST OF ALL THE HEADLIGHTS ARE VERY DIM AND AT NIGHT CANNOT SEE NOTHING.DEALER SAID IT IS WHAT IS .VERY BAD !! ALSO MY SIERRA ON WINDOW STICKER STATES COMES WITH ALL TERRAIN TIRES IT DOES NOT HAVE ALL TERRAIN TIRES . THEY ARE 265/65/R18 GOODYEAR WRANGLER SRA .I WORKED FOR GOODYEAR AND THOSE TIRES ARE ALL SEASON !!! NOT ALL TERRAIN AS SPECIFIED ON WINDOW STICKER !! I TALKED TO DEALER AND CALLED CUSTOMER SERVICE AT GM THEY NEVER CALL BACK AND THEY SAID THOSE ARE THE RIGHT TIRES.THEY ARE NOT ACCORDING TO MY ATTORNEY WHO STATES THE WINDOW STICKER IS TOTALLY INCORRECT AND IS FRAUDULENT CHECK YOUR TIRES AND WINDOW STICKERS AND COMPARE AND LOOK ON GOODYEARS WEBSITE YOU WILL SEE.ALSO MY TRANSMISSION CLUNKS AND KNOCKS AND SHIFTS INCORRECTLY DEALER STATES ITS NORMAL I SPEND 40K ON A NEW TRUCK AND ALL I HAVE ARE PROBLEMS AND GM DOES NOTHING. IT DOWNSHIFTS HORRIBLE WHAT CAN I DO???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904906September 9, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 GMC SIERRA 3500. WHEN THE BRAKE PEDAL WAS DEPRESSED AT 20 MPH, THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. ...UPDATED 11/15/17 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905012September 9, 2016
AIR BAGS
THERE ARE 4 CRACKS IN THE DASH OF THE TRUCK AND 1 ON THE CORNER OF THE PASSENGER SIDE AIRBAG MY CONCERN IS IF THE PASSENGER AIR BAG DEPLOYED IT COULD POTENTIALLY SEND PLASTIC FLYING PROJECTILES AND CAUSE BODILY INJURY OR WORSE LOSS OF VISION. GM HAS NOT HAD A RECALL BECAUSE THEY CLAIM ITS NOT A SAFETY CONCERN BUT THERE MUST BE A TEST PERFORMED IN ORDER TO RAISE A SAFETY CONCERN OR WAIT TILL SOMEONE GETS HURT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905140September 9, 2016
SERVICE BRAKES
WAS ON MY WAY HOME, WHEN I WENT TO TURN LEFT ONTO MY ROAD. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD TO ACCELERATE ACROSS A MAIN ROAD BECAUSE A VEHICLE CAME UP OVER THE HILL AT ME AND I COULD NOT STOP THE TRUCK. I COASTED DOWN A HILL UNTIL THE TRUCK STOPPED ROLLING. WHEN IT WAS TOWED TO A SERVICE STATION THE MECHANIC NOTED A RUSTED OUT HOLE IN MY BRAKE LINE. THIS IS THE 2ND TIME THIS HAS HAPPENED. THE LAST TIME WAS IN 2013. YET THE MANUFACTURER DOES NOTHING TO ADDRESS THIS!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904643September 8, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHEN THE SHIFTER WAS ENGAGED, THE VEHICLE DID NOT REGISTER THE CORRECT GEAR AND FAILED TO MOVE. WHEN THE VEHICLE DID RECOGNIZE THE CORRECT GEAR, IT ACCELERATED UNINTENTIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND PARTS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150. UPDATED 10/18/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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