GMC Sierra Complaints

15,732 consumer complaints on file.

#11287885December 9, 2019
AIR BAGS
I RECEIVED A RECALL FROM GMC ON THE AIRBAG ISSUE. DATED JULY 2016, I HAVE HEARD NOTHING FROM ANYBODY ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288017December 9, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
INTERMITTENT STALLING, ( COMPLETE SHUT DOWN AT FREEWAY SPEEDS). NO ENGINE, NO POWER STEERING OR BRAKES, WINDOWS WILL NOT OPERATE, NO EMERGENCY FLASHERS, NO DASH RE-OUT, WILL NOT TURN OVER. HAPPENS AT ANY TIME WHILE IN MOTION. HAS PLACED MYSELF, MY WIFE & OTHER DRIVERS IN DANGER NUMEROUS TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288023December 9, 2019
STEERING
TRUCK STEERING IS VERY DANGEROUS. 4-8 INCH PLAY IN THE WHEEL LEFT AND RIGHT. YOU HAVE TO TURN THE WHEEL 4' EITHER WAY FOR IT TO RESPOND. THE DEALERSHIPS DON'T HAVE A FIX FOR THIS AND THERE ARE 1000 OF THREAD POSTS ON THIS ISSUE. THIS EXACT ISSUE. PEOPLE ARE GOING TO DIE IF THIS IS NOT FIXED PROPERLY AND RECALLED BY GM. THE DEALERSHIPS ARE PUTTING LOCTITE ON THE STEERING G BUT TO PREVENT IT FROM BACKING OUT BUT THIS DOES NOT LAST. IT HAPPENS AGAIN ONLY 1000S OF MILES LATER. GOING DOWN THE ROAD I ALMOST ENDED UP IN THE WOODS BECAUSE MY STEERING WOULD NOT RESPOND. NIGHTMARISH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287131December 5, 2019
POWER TRAIN
TRANSMISSION IS NOT ABLE TO BE FIXED. THREE REPAIRS AND GM CAN'T FIX. TRANSMISSION JERKS, SLIPS, CLUNKS. UNCOMFORABLE TO DRIVE. I AM STUCK WITH SUBPAR VEHICLE. GM HAS BEEN HORRIBLE TO WORK WITH. 17 RECALLS? WHY CANT GM MAKE A SOLID RELIABLE VEHICLE AFTER 100 YEARS IN BUSINESS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287270December 5, 2019
UNKNOWN OR OTHER
THE DASH BOARD IS CRACK I REPLACED 2 TIMES AND THE REPLACEMENTS ALSO CRACKS THE PARTS IS $1200 PLUS $1200 LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287384December 5, 2019
AIR BAGS
NHTSA DOCKET # 2016-0124. NHTSA 16V381. GM RECALL #2049151. HOW LONG IS A REASONABLE TIMEFRAME FOR A SAFETY RECALL TO BE OR THE ACTED ON? THIS RECALL WAS ISSUED IN MAY 2016, YOU AND GM JUST WANT TO SET ON IT WHILE I AM DRIVING A UNSAFE TRUCK. WHAT HAPPENED TO THE AUGUST 2017 DECISION DATE TO GET GENERAL MOTORS TO FIX THIS PROBLEM WITH MY 2011 GM SIERRA AIR BAG. THEY CLAIM NO ONE HAS BEEN KILLED "YET", WHAT'S THE NUMBER TO GET THEM TO ACT OR THE NHTSA TO MAKE THEM DO THE RIGHT THING. IF SAFETY IS SO IMPORTANT WHY HAS IT BEEN 3 1/2 YEARS WITH NO FIX, I HAVE NOT EVEN GOT A LETTER FROM THEM TELLING ME I HAVE A RECALLED AIR BAG ON MY TRUCK, I GUESS THEY DON'T WANT PEOPLE TO KNOW, IT MIGHT COST THEM SOME MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286926December 4, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
REMOTELY STARTED THE VEHICLE THIS MORNING AND CAME OUT TO FIND IT SMOKE FILLED AND THE REAR DEFROST ON DRIVER'S SIDE WINDOW WAS ON FIRE AND SMOKING. IT FILLED CAR WITH SMOKE AND SHATTERED THE WINDOW. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11286929December 4, 2019
AIR BAGS, SERVICE BRAKES, WHEELS
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 50 MPH DURING INCLEMENT WEATHER, THE VEHICLE SUDDENLY VEERED TO THE LEFT AND CROSSED OVER A LANE. THE VEHICLE SPUN 180 DEGREES AND CRASHED INTO A DITCH. THE REAR PASSENGER WHEEL DISLODGED FROM THE VEHICLE AND WAS LOCATED APPROXIMATELY 150 YARDS FROM THE CRASH SIGHT. THE AIR BAG DID NOT DEPLOY AND THE DRIVER SUSTAINED A BRUISED NECK. MEDICAL ATTENTION WAS NOT RECEIVED. POLICE REPORT NUMBER: SPC32B7N80X WAS FILED AT THE SCENE. THE CONTACT DISCOVERED THAT A 10-INCH SECTION OF THE BRAKE ROTOR WAS MISSING FROM THE VEHICLE. THE VEHICLE WAS RECENTLY SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES). THE MANUFACTURER AND HUDSON GMC (2023 SOUTH RD, POUGHKEEPSIE, NY) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11286942December 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT CALLED SHOTTENKIRK CHEVROLET AT 217-919-0388 (LOCATED AT 1537 N 24TH ST, QUINCY, IL 62301) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286948December 4, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT NOTICED A STRONG ODOR OF FUEL INSIDE THE VEHICLE AND OBSERVED FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND LINES NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287017December 4, 2019
POWER TRAIN
VEHICLE IS SHUDDERING AND SHACKING AT SPEEDS ANY WHERE FROM 35 TO 55 MPH. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT'S A KNOWN TORQUE CONVERTER ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286375December 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. JONES BUICK GMC OF LANCASTER (1335 MANHEIM PIKE, LANCASTER, PA 17601, (717) 394-0711), TURNER BUICK GMC (612 E MAIN ST, NEW HOLLAND, PA 17557, (866) 680-8360) AND KEIM CHEVROLET INC (3265 LINCOLN HWY E, PARADISE, PA 17562, (717) 879-9614) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE BEING SHIPPED TO THE NORTHERN STATES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286443December 2, 2019
SERVICE BRAKES, POWER TRAIN, SEAT BELTS
YOU CAN CONSTANTLY FEEL A BUMP,CLUNK & TRANSMISSION SLIP WHEN GOING FROM REVERSE TO DRIVE. THIS IS DANGEROUS AS I WAS PULLING A SMALL BOAT AND IT CAME OFF THE HITCH HITTING THE TRUCKS TAILGATE AND CAUSING DAMAGE TO IT. THIS WILL HAPPEN SECONDS AFTER DRIVE IS ALREADY ENGAGED. AFTER 3RD TIME I TOOK TO DEALER THE MECHANIC GAVE ME A GMC MEMO THAT STATES THAT THIS IS NORMAL FOR THIS MODEL TRUCK TO DO THIS. MECHANIC STATED GM HAS KNOWN ABOUT THIS ISSUE FOR YEARS. ARE YOU KIDDING ME ? SOUNDS LIKE POOR ENGINEERING. I WAS NEVER TOLD THIS WOULD HAPPEN PRE PURCHASE OR I WOULD OF NEVER BOUGHT THE TRUCK. HAVE HAD CONSTANT PROBLEMS WITH THIS TRUCK SINCE I BOUGHT IT. HAVE HAD THE SEAT BELT PILLAR COVER FALL OFF 3 TIMES DEALER SAYS THEY WILL CHANGE SEATBELT, WAITING OVER 2 MONTHS AND NO PARTS OR REPAIR. I HAVE A WARNING TO SERVICE BRAKE PAD SENSOR MONITOR. TOOK TO DEALER AND THEY SAY THEY CAN'T GET PARTS FOR IT YET BECAUSE GM IS ON STRIKE AND HAVE BEEN WAITING FOR PARTS AND REPAIR FOR OVER 2 MONTHS . HAVE HAD A STEERING WHEEL COLUMN WARNING ALSO. DEALER BLAMES EVERYTHING ON SOFTWARE ISSUE. MY DIAGNOSTIC REPORT EACH MONTH STATES TRUCK IS IN PERFECT ORDER EVEN THOUGH I HAVE HAD A WARNING LIGHT FOR OVER 2 MONTHS !!!!! NOW THERE IS A RECALL FOR THE SEATBELT PRETENSIONER THAT IT MIGHT CAUSE A FIRE ! WHAT A PIECE OF JUNK THIS TRUCK IS I TRIED TO SUPPORT THE AMERICAN ECONOMY BY BUYING AN AMERICAN TRUCK AND LOOK WHAT I GET ! I SHOULD OF BOUGHT A TOYOTA TUNDRA !!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286489December 2, 2019
SERVICE BRAKES, ENGINE
BRAND NEW TRUCK WITH LESS THAN 1250 MILES ON IT! ABS BRAKES FAILED. FORCED TO DRIVE ON DANGEROUS GRADE DOWN SIERRA NEVADAS WITH VERY LIMITED BRAKING. MESSAGE NOT TO DRIVE OVER 62 MPH. ERROR CODE C0580 ABS BRAKING AND STABILITY SYSTEM, ISSUE WITH ABS AND ERROR CODE P25A2 ECM ENGINE SYSTEM - ENGINE & TRANSMISSION NOT PERFORMING AS EXPECTED. OTHER CODES INCLUDEC2A17, U0100 U026A & U0415. GMC KNOWS ABOUT THE PROBLEM AND THEY HAVE POSSIBLE FIX BUT IS NOT ISSUING A RECALL. DEALER INDICATES REPROGRAMED THE BRAKE SYSTEM CONTROL MODULE.WAR CODE 28YN28687675. CLEARED THE DTC AND ROADTEST. FOUND THE LIGHTS DID NOT COME BACK ON AND THE BRACK SYSTEM IS WORKING OK (JUST "OK") NOW. ALSO, GMC WILL NOT CONFIRM THE PROBLEM WILL NOT REOCCUR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282616November 27, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. WHILE DRIVING, THE VEHICLE FAILED TO SHIFT INTO GEARS, SWITCHING FROM V8 TO V4. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC BUICK GMC ARLINGTON (1400 E INTERSTATE 20, ARLINGTON, TX 76018, (817) 264-7782), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282649November 27, 2019
TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. WHILE DRIVING 5 MPH, THE BRAKES ENGAGED AUTOMATICALLY AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO CARL BLACK CHEVROLET BUICK GMC (LOCATED AT 1110 ROBERTS BOULEVARD NORTHWEST, KENNESAW, GA 30144, (888) 457-2417). THE DEALER DIAGNOSED THAT THE SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE DEALER DIAGNOSED THE VEHICLE AGAIN AND STATED THAT THE WHEEL HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THE VEHICLE A THIRD TIME AND STATED THAT AN UNKNOWN STEERING ANGLE SENSOR NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 571.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282647November 27, 2019
POWER TRAIN
THE TRUCK SHIFTS VERY HARD - FROM WHAT I'VE READ ONLINE, GM KNOWS OF THE ISSUE BUT WILL NOT "FIX" THE ISSUE -- ONLY 26K MILES ON THE TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282699November 27, 2019
EXTERIOR LIGHTING
PUTTING VEHICLE IN REVERSE TURNS THE INTERIOR DISPLAY BRIGHTNESS (REVERSE CAMERA) ON AS BRIGHT AS IT GOES, LIKE A FLASHBULB GOING OFF RIGHT IN YOUR FACE. THIS IS ESPECIALLY DANGEROUS AT NIGHT AND LEAVES TEMPORARY BLINDNESS WHICH AFFECTS THE ABILITY TO SEE OUT INTO THE DARKNESS AFTERWARDS. THERE IS NO ABILITY TO ADJUST THE BRIGHTNESS OF THE INTERIOR DISPLAY. I CAN EVEN TURN THE DISPLAY OFF AND SHIFTING INTO REVERSE TURNS THE CAMERA BACK ON WITH MAXIMUM BRIGHTNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282438November 26, 2019
EXTERIOR LIGHTING
VERY POOR HEADLIGHTS. I JUST CAN'T SEE. IT IS LIKE A FOG. NLOCKED OUT SIDE VIEWS. DIMS ARE NOT GOOD AND BRIGHTS DON'T EVEN GET FLASHED BY ONCOMING VEHICLES. THEY SHINE IN THE TREES. I TOOK THE VEHICLE IN THREE TIMES TO A DEALER OF GMC'S AND THEY DON'T HAVE A SOLUTION. THEY SAID THEY REALIZE THE PROBLEM BUT HANDS ARE TIED BECAUSE I THINK IF THEY START TO FIX IT A CAN OF WORMS WILL BE OPENED UP AND COST THE COMPANY. HOW MANY COMPLAINTS MUST YOU HAVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282522November 26, 2019
SERVICE BRAKES
TOOK IT TO THE DEALER FOR THE RECALL ON THE ABS BREAKS, AND NOW IT IS DOING EXACTLY THE SAME THING THAT IT WAS RECALLED FOR. THE RECALL WAS NOT HELPFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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