GMC Sierra Complaints

15,732 consumer complaints on file.

#11299736January 16, 2020
POWER TRAIN
TRUCK LURCHED UNCONTROLLED FOR SEVERAL FEET WHEN PLACED IN REVERSE GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299746January 16, 2020
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNDISCLOSED SPEED, THE POWER ASSIST CEASED WHILE THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT'S HUSBAND STATED THAT THE STEERING WHEEL BECAME FIRM AND WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE SERVICED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED RECALL NHTSA CAMPAIGN NUMBER: 14V246000 (STEERING) WHICH SHE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299766January 16, 2020
AIR BAGS
THE SERVICE AIRBAG WARNING LIGHT CAME ON AND TOOK IT INTO A DEALERSHIP TO FIGURE OUT WHY (NEVER BEEN IN AN ACCIDENT). THE FRONT PASSENGER OCCUPANCY SENSOR IS MALFUNCTIONING. THIS WOULD MEAN IN AN ACCIDENT, THE AIRBAGS WOULD NOT BE DEPLOYED BECAUSE THE SENSOR ISN'T ABLE TO DETECT IF THERE IS A PASSENGER THERE OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299958January 16, 2020
AIR BAGS, UNKNOWN OR OTHER
THE TOP SECTION OF THE DASHBOARD HAS MULTIPLE CRACKS INCLUDING AREAS DIRECTLY BEHIND THE INSTRUMENT CLUSTER AND AROUND THE PASSENGER SIDE AIRBAGS. THE AIRBAG SECTION IS THE MOST TROUBLING, AS IT WOULD APPEAR THE BROKEN SECTIONS COULD BECOME AIRBORNE AT A HIGH RATE OF VELOCITY IN THE EVENT OF AN AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299502January 15, 2020
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED AN UNINTENDED ACCELERATION AND WOULD SURGE FORWARD. THE VEHICLE ALSO EXPERIENCED A BRAKE FAILURE CAUSING THE VEHICLE TO ERRONEOUSLY DRIVE. DURING THE FAILURE, THE MESSAGES "TRAILER BRAKE FAILURE" AND "DO NOT DRIVER PAST 60 MPH" HAD MASSAGE HAD DISPLAYED. THE LOCAL DEALER BOB ROBINSON CHEVROLET (155 ROBINSON DR. TRIADELPHIA WV) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299192January 14, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SMAIL AUTO GROUP LOCATED AT 5110 STATE ROUTE 30, GREENSBURG PA, (724)216-6205, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299215January 14, 2020
POWER TRAIN, SUSPENSION
TL* THE CONTACT OWNS A 2016 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH OR MORE, THE VEHICLE EXPERIENCED THE DEATH WOBBLE. THE CONTACT STATED THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED WITH A MESSAGE STATING THAT IN APPROXIMATELY 60 MILES THE VEHICLE WOULD SHUT OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER (BURTENESS CHEVROLET BUICK GMC OF WHITEWATER LOCATED AT 1389 W MAIN ST, WHITEWATER, WI 53190 PHONE NUMBER 262-456-6849) TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT WAS NOT INFORMED OF WHAT REPAIR WAS PROVIDED. THE FAILURE PERSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298939January 13, 2020
POWER TRAIN
8 SPEED TRANSMISSION SHUDDER AND JERK. HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES REGARDING THIS ISSUE, NOTHING HAS COMPLETELY FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298964January 13, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 GMC SIERRA DENALI. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE TULLEY BMW OF NASHUA DEALER (603-888-5050, LOCATED AT 147 DANIEL WEBSTER HWY, NASHUA, NH 03060) FOR AN OIL CHANGE, AND IT WAS MENTIONED THAT THERE WAS A RECALL. THE TECHNICIAN PERFORMED A SOFTWARE UPDATE AND REPAIRED THE SEAT BELT UNDER NHTSA CAMPAIGN NUMBER: 19V814000 (SEAT BELT). THE CONTACT STATED THAT FOLLOWING THE REPAIRS, LATER THAT SAME DAY, THE CONTACT ATTEMPTED TO USE THE PHONE AND THE DASHBOARD ILLUMINATED WITH ALL KINDS OF WARNINGS, INCLUDED, BRAKE FAILURE, NO ABS BRAKE. NO POWER STEERING. ETC. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE PHONE APP SHOULD NOT BE USED WITH THE SOFTWARE UPDATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER: [XXX], TELLING THE CONTACT TO EXPECT A CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,200. *DT CONTACT STATED GMC PHONE APP REPAIRED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299019January 13, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 50 MPH, INCREASED BRAKING EFFORT WAS REQUIRED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DOW LEWIS MOTORS DEALER (530-763-2923, LOCATED AT 2913 COLUSA HWY, YUBA CITY, CA 95993) WHERE IT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299110January 13, 2020
POWER TRAIN, UNKNOWN OR OTHER
TORQUE CONVERTER. ME AND ALONG WITH 4 OTHER PEOPLE ARE HAVING PROBLEMS WITH IT. UPON START UP AND DRIVING IT STARTS TO GET SLUGGISH AND THEN JUST COMES ALMOST TO A COMPLETE STOP ONLY BUILDING RPM'S ACCRODDING TO THE GM DEALERSHIP IT'S NORMAL. WITH ALL THE GMC TRUCKS I'VE OWNED IT HAS NEVER DONE THIS. AND IS ONLY STARTING TO DO IT OVER THE PAST COUPLE OF MONTHS. I'VE TALKED TO A GUY WHO JUST HAD 2 REPLACED IN HIS TRUCK AND IS CONTINUING TO HAVE THE PROBLEM. TO AVOID ANY VEHICLE DAMAGE FOR ANYONE ELSE I'M CONSIDERING IF YOU CAN CHECK AND SEE IF ANYONE ELSE IS HAVING THE ISSUE. I TAKE VERY GOOD CARE OF MY TRUCK I DON'T MUD IN IT OR DRIVE IT CRAZY(WRECK LESS). DEALERSHIP IS ALSO PRETTY MUCH REFUSING TO LOOK INTO THE PROBLEM OR DIAGNOSING IT CONSIDERING THAT IT'S 'NORMAL' FOR THE TRUCK DO THAT. WHICH I STRONGLY DISAGREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298911January 13, 2020
SERVICE BRAKES
THIS ISSUE RELATES WITH A RECENT RECALL WITH THE GM BRAKE SYSTEM (NHTSA CAMPAIGN NUMBER: 19V645000 / GM RECALL NUMBER: N192268490). THE RECALL FIX BY GM FAILS TO FULLY FIX THE PROBLEM AS ADDITIONAL REPAIRS ARE REQUIRED TO MAKE THE VEHICLE SAFE AGAIN. THE INCIDENT BEGAN WHEN GOING DOWN A HILL AT LOW SPEED. A MESSAGE CAME ON THE DASH THAT SAID "SERVICE BRAKE ASSIST" AND THE BRAKES SEEMED TO LOSE POWER WHICH REQUIRED THE DRIVER THE USE BOTH FEET TO PUSH DOWN ON THE BRAKE PEDAL TO PREVENT A CRASH INTO THE CAR IN FRONT. THE BRAKES REGAINED NORMAL FUNCTION FOR A WHILE THEN A FEW MILES LATER THE SAME PROBLEM OCCURRED. THIS WENT ON FOR FOR A WHILE LONGER UNTIL THE NEED TO USE BOTH FEET TO ACHIEVE FULL STOPPING POWER WAS PERMANENT. DRIVER PULLED OVER AND, THROUGH AN INTERNET SEARCH, DISCOVERED MANY OTHERS HAD THE SAME PROBLEM AND A RECALL HAD BEEN ISSUED. AN APPOINTMENT WAS MADE WITH A LOCAL GM DEALER AND THE VEHICLE WAS DROPPED OFF FOR REPAIR. THE GM DEALER CALLED THE DRIVER AND INFORMED HIM THAT ADDITIONAL REPAIRS, BEYOND THE RECALL INSTRUCTIONS, WERE REQUIRED FOR THE VEHICLE'S BRAKES TO FUNCTION ADEQUATELY AND SAFELY. THIS INCLUDED REPLACING THE BOOSTER PUMP, BRAKE PADS, TO "RELINE THE FRT BRAKES AS NEEDED."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298830January 12, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
WATER LEAKED THROUGH THE 3RD BRAKE LIGHT AND STAINS THE HEADLINER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298593January 11, 2020
STRUCTURE:BODY
AFTER HAVING THE TRUCK FOR A YEAR OR SO I NOTICED THAT THE DASH WAS STARTING TO CRACK DUE TO THE FLORIDA SUN BEAMING DOWN ON IT. I PURCHASED A SUNVISOR BUT STILL DIDN'T SEEM TO HAVE MUCH EFFECT ON THE DASH AND NOW IT HAS CRACKED ALL THE WAY ACROSS IN THREE DIFFERENT SPOTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298610January 11, 2020
EXTERIOR LIGHTING
THE HEADLIGHT ILLUMINATION IS INADEQUATE BOTH ON LOW AND HIGH BEAMS. JUST UPGRADED FOR THE 2ND TIME THE BULBS FOR WHICH I HAVE ASCERTAINED THAT THE ILLUMINATION DOESN'T PROVIDE FOR MY PERSONAL SAFETY AS WELL AS FOR THE PUBLIC AT LARGE. THIS IS NOT MERELY MY OWN OBSERVATION BUT FOR ALL THOSE WHO EITHER DRIVE OR ARE PASSENGERS IN THIS VEHICLE. ACCORDING TO THE PUBLIC FORUMS FOR THIS PARTICULAR PROBLEM...THEY HAVEN'T FOUND ANY CORRECTIVE SOLUTION. PLEASE, I IMPLORE YOU TO REVIEW AND FIND SOME SOLUTION TO GM'S INHERENT PROBLEM. IF PEOPLE HAVEN'T BEEN INJURED AND OR MORE SERIOUSLY (KILLED), IT IS ONLY A MATTER OF TIME. I CURRENTLY HAVE 60 K MILES ON THIS VEHICLE WHICH I PURCHASED USED FROM A DEALER WITH 20K MILES. I HAVE HAD 2 INDEPENDENT GM DEALERSHIPS LOOK AT THIS PROBLEM WITHOUT ANY CORRECTIVE ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298628January 11, 2020
AIR BAGS
WHY HAS GM NOT BEEN TOLD TO FIX THE PASSENGER SIDE AIRBAG ON MY 2007 GMC PICKUP FOR OVER 2 YEARS SINCE I WAS NOTIFIED OF THE RECALL OF THE DEFECTIVE TAKATA ACTUATER. D? DOES SOMEONE HAVE TO DIE OR SUFFER SERIOUS INJURY BEFORE THEY WILL HAVE TO CORRECT THE PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298325January 10, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
I RECEIVED NOTICE THAT THERE ARE TWO RECALLS OUT FOR MY TRUCK: A BRAKE SYSTEM RECALL AND A FORWARD CAMERA/COLLISION RECALL. HAD BOTH RECALLS PERFORMED AND IMMEDIATELY THE FORWARD CAMERA COLLISION ALERT, LANE KEEP AND INTELLIBEAM SYSTEMS DIDN'T WORK. DELAER INFORMED ME THERE IS A PROBLEM WITH THE UPDATE AND I NEED A NEW CAMERA. THAT IS ON ORDER AND PENDING. MORE IMPORTANTLY, ABOUT 2 DAYS AFTER THE UPDATES THE TRUCK SHOWED ALERTS ABOUT THE BRAKES, TRACTION CONTROL AND STABILITRACK SYSTEMS. UPON DRIVING THE TRUCK THE POWER/VACUUM ASSIST SYSTEM FAILED AND THE BRAKE PEDAL NEARLY WENT TO THE FLOOR BEFORE ENGAGING BRAKES; I COULD BARELY STOP. RETURNED THE TRUCK TO THE DEALER AND WAS TOLD ITS A COMMON ISSUE WITH THE BRAKE RECALL UPDATE (THE TRUCK HAD NO SUCH SYMPTOMS BEFORE THE UPDATE). IF YOU CHECK OUT VARIOUS GM VEHICLE OWNER FORUMS YOU WILL SEE SCORES OF SILVERADO AND SIERRA OWNERS WITH THE SAME TWO ISSUES POST-UPDATE: NO COLLISION CAMERA AND SUDDEN LOSS OF BRAKES. THERE IS A PROBLEM - A VERY DANGEROUS PROBLEM - WITH THESE UPDATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298358January 10, 2020
ELECTRICAL SYSTEM
STARTED TRUCK WITH REAR DEFROST ON, LOUD GUN-LIKE SOUND AND SMOKE CAME FROM LEFT, REAR WINDOW AND LEFT WINDOW SHATTERED WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298372January 10, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THOMAS BUICK GMC LOCATED AT 750 EISENHOWER BLVD, JOHNSTOWN PA 15904 PHONE NUMBER 800-755-9971) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FOR THE REMEDY PARTS BEING AVAILABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V383000 (AIRBAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298359January 10, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO SLOW OR STOP THE VEHICLE, THE BRAKE PEDAL WAS FIRM WHICH REQUIRED ADDED EFFORT IN SLOWING THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT WHILE BEING STOPPED. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR BUICK GMC LOCATED AT 5655 S LINDBERGH BLVD, SAINT LOUIS, MO 63123, (314)272-4060 TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE VEHICLE WAS REPAIRED HOWEVER, AFTER LEAVING THE DEALER AND WHILE DRIVING AT 65 MPH, THE BRAKE FAILURE WARNING LIGHT ILLUMINATED AND THE BRAKE FUNCTION BECAME REDUCED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,621.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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