GMC Sierra Complaints

15,732 consumer complaints on file.

#11416234May 12, 2021
EXTERIOR LIGHTING
THE HEADLAMPS ON MY VEHICLE HAVE BEEN VERY POOR, BOTH IN LOW AND HIGH BEAM POSITIONS EVER SINCE I PURCHASED THE VEHICLE. THINKING THAT THEIR MUST BE SOMETHING WRONG WITH THE EXISTING HEADLAMPS, I PURCHASED THE REPLACEMENT BULBS AND THERE WERE NO IMPROVEMENTS. WHEN DRIVING AT NIGHT I HAVE TO STAY ON LOW BEAM WITH THE FOG LIGHTS ON JUST TO HELP TO SEE. I CAN'T USE MY HIGH BEAMS AT ALL BECAUSE THE LIGHTING IS SO POOR. GMC IS AWARE OF THEIR HEADLAMP ISSUES ON THE 2014 AND 15 MODELS BUT NOTHING IS BEING DONE ABOUT IT TO MY KNOWLEDGE. WITHOUT SPENDING $500-$1000 TO CHANGE THEM OVER TO LED, IS THERE ANYTHING THAT I CAN DO TO IMPROVE THIS SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416244May 12, 2021
STEERING
POWER STEERING JUST GOES OUT WHILE DRIVING (PULLING INTO PARKING LOT) AND THEN COMES BACK ON CAUSING AN OVERSTEERING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416257May 12, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. WYATT JOHNSON BUICK GMC (2600 WILMA RUDOLPH BLVD, CLARKSVILLE, TN 37040, (800) 811-0763) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416308May 12, 2021
STEERING
BACKED IT OUT OF THE GARAGE TO GO SOMEWHERE, GOT ON THE MAIN ROAD AND IT WAS WONDERING WITH A LOT OF PLAY IN THE STEERING WHEEL, NEXT HIT A BUMP IN THE ROAD AND THE FRONT WHEELS STARTED SHAKING UNCONTROLLABLY UNTIL I SLOWED TO UNDER 40 MPH, HIT ANOTHER ROAD SEAM AND IT DID THE SAME THING.TOOK IT TO THE MECHANIC, HE DIAGNOSED IT AS A FAILED STEERING BOX. TRUCK ONLY HAS 27,500 MILES ON IT. NEVER SEEN A DIRT ROAD, NOT DRIVEN IN THE WINTER.$1700.00 LATER ITS FIXED. MANY COMPLAINTS ABOUT THIS ON THE INTERNET AND GMC HAS NOT RECALLED THESE TRUCKS FOR THIS PROBLEM THEY KNOW ABOUT. HAS SOURED MY TRUST IN THEIR BRAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416377May 12, 2021
STEERING
A WARNING APPEARED ON THE DISPLAY IT SAYS SERVICE POWER STEERING DRIVE WITH CARE AND I THINK IT DOESN'T MEAN ANY GOOD THING SO PLEASE TELL ME WHAT I NEED TO DO TO DRIVE MY TRUCK SAFELY OUT OF ANY RISK. THANKS EXACTLY I DON'T KNOW WHAT HAPPENED BUT THAT WARNING APPEARS ANY TIME AFTER TURN THE TRUCK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415966May 10, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 GMC SIERRA 2500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. AN INDEPENDENT MECHANIC WENT TO THE CONTACT'S RESIDENCE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER AGREED TO PAY 20% OF THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415730May 9, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
ON SEVERAL OCCASIONS SPANNING MULTIPLE YEARS THE TRUCK LOSES POWER WHILE BRAKING AND TURNING AT SLOW SPEEDS. ON MORE RARE OCCASIONS, BUT STILL NUMEROUS, THE SAME PROBLEM OCCURS WHEN BRAKING AT HIGHER SPEEDS WITHOUT TURNING. THE TRUCK DASH LIGHTS, MEDIA SCREEN AND HEADLIGHTS ALL DIM OR FLICKER AS A TICKING OR POPPING NOISE IS HEARD BEHIND THE DASH MUCH LIKE AN ARCHING ELECTRICAL WIRE. MOST OF THE TIME WHEN THESE SCENARIOS HAPPEN THE DISPLAY ON THE DRIVERS DISPLAY SCREEN READS STABILTRAK WARNING. ALSO WHEN THE PROBLEM OCCURS WHILE TURNING AND BRAKING AT LOW SPEEDS THE TRUCK WILL COMPLETELY LOSE POWER AND POWER STEERING AS WELL AS ASSISTED BRAKING. ONCE THE TRUCK COMES TO A STOP THE IGNITION, AND ALL ELECTRICAL SYSTEMS ARE COMPLETELY UNRESPONSIVE LIKE THE BATTERY IS DEAD. IN ORDER TO START THE TRUCK AGAIN, I HAVE TO GET OUT OF THE TRUCK, OPEN THE ENGINE HOOD AND OSCILLATE BOTH THE NEGATIVE AND POSITIVE BATTERY CABLES. MOST OF THE TIME THE TRUCK WILL START UP AFTER DOING THIS. SOMETIMES I HAVE TO USE BOOSTER CABLES TO GET IT TO START. NEITHER THE CABLES OR THE TERMINAL CONNECTORS ARE LOOSE AS THEY HAVE BEEN INSPECTED BY A DEALER SERVICE TECH AND A LOCAL MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415671May 8, 2021
SERVICE BRAKES
WHILE GOING SLOWLY AND TURNING, MY BRAKES FAILED TO STOP ME. THERE WAS NO PRESSURE FOR THE BRAKES. THIS HAPPENED SEVERAL TIMES. I ALMOST RAN INTO THE BACK OF A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415559May 7, 2021
AIR BAGS
THERE HAS BEEN AN AIRBAG RECALL AND EVERY TIME I CALL THE GM DEALERSHIP THEY TELL ME THEY HAVE NO PARTS. ARE THEY HOPING I WILL WRECK OR SELL THE VEHICLE BEFORE THEY ARE REQUIRED TO PAY TO REPLACE THE DEFECTIVE AND LIFE-THREATENING AIRBAG?!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415136May 4, 2021
STRUCTURE:BODY, VISIBILITY/WIPER
SUN GLARE REFLECTS OFF CENTER CONSOLE CUP HOLDER WITH SUCH INTENSITY IT'S HARD TO FOCUS ON THE ROAD EVEN WITH SUNGLASSES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414942May 3, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD INTERMITTENTLY STALL AS THE INSTRUMENT PANEL WOULD DRAW BLANK. THE CONTACT STATED THAT THE VEHICLE WOULD RESUME TO NORMAL DRIVING WITHIN FIVE SECONDS OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT HE HAD INJURED HIS LEFT WRIST WHILE TURNING THE STEERING WHEEL AS THE VEHICLE STALLED. LANDERS BUICK GMC(78 GOODMAN RD E, SOUTHAVEN, MS 38671) WAS MADE AWARE OF THE DEFECT BUT HAVE YET OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD LINKED THAT FAILURE TO THE FORWARD COLLISION WARNING SYSTEM. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11414961May 3, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. CAPPELLINO BUICK GMC (5411 TRANSIT RD, BUFFALO, NY 14221, (716) 650-4471) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414681May 1, 2021
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
IT WAS FINE AND WE DROVE TO OUR NEIGHBOR, PARKED ABOUT 15 MINS. WHEN WE STARTED THE TRUCK TO TURN BACK, THE STEERING WAS SUPER HEAVY, WITH 2 MESSAGES POP UP ON THE DASHBOARD: SERVICES ESC, AND SERVICE POWER STEERING DRIVE WITH CARE. TRIED SEVERAL TIMES TO RE-START THE TRUCK, IT'S KEEP THE SAME. IN OUR NEIBORHOOD, PARROT TULIP VIEW, PFLUGERVILLE, TX 78660. RAINING ALL NIGHT, NOT SURE IF IT'S RELATED TO THE WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414696May 1, 2021
SERVICE BRAKES
WAITING IN LINE A COSTCO GAS STATION HAD MY FOOT ON THE BRAKE PEDAL ALL OF A SUDDEN THE BRAKE PEDAL GOT HARD AND THE TRUCK WILL NOT STOP ALMOST HIT THE VEHICLE IN FRONT OF ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414559April 30, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARK ALLEN BUICK GMC (6363 E OKLAHOMA PL # 66, TULSA, OK 74115(918) 770-4339) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414587April 30, 2021
FUEL/PROPULSION SYSTEM
I SEE THERE WAS A RECALL FROM GM #17399 FOR THE 2015 DUAL FUEL TANK SENDING UNIT PROBLEM. THIS IS ONLY FOR THE 6.0 L GAS ENGINE. I HAVE THE DURAMAX 6.6L ENGINE IN MINE. I HAD THE SAME PROBLEM WITH MINE. THE SENDING UNIT DID NOT TURN OFF THE TRANSFER PUMP AND OVERFILLED THE FRONT TANK CAUSING FUEL TO POUR OUT ALL OVER THE ROAD. I CAUGHT IT BEFORE THE DRIVE LINE CAUSED ANY DAMAGE. I HAD IT TOWED TO THE DEALER AND WHILE WE MOVED IT TO PULL IT UP ON THE TOW TRUCK IT WAS PUSHING FUEL OUT OF THE FILLER NECK OF THE FRONT TANK. THE DEALER SHIP REFUSED TO COVER THE COST SAYING ITS NOT PART OF THE RECALL. THEY SAID IT WASN'T THE SAME PROBLEM. IT SURE WAS. I HAVE ATTACHED THE REPAIR ORDER AND THE RECALL NOTIFICATION BELOW. I AM WONDERING IF IT IS PART OF THE RECALL AND THEY ARE JUST NOT DOING THEIR JOB AND HONERING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414107April 27, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2020 GMC SIERRA 1500. THE CONTACT STATED THAT UPON EXITING THE VEHICLE, HE NOTICED THAT THE VEHICLE WAS LEAKING AN UNKNOWN FLUID. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SIMPSON BUICK GMC OF BUENA PARK (6600 AUTO CENTER DR, BUENA PARK, CA 90621) WHERE IT WAS DIAGNOSED WITH THE TORQUE CONVERTER NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414113April 27, 2021
ENGINE
RADIATOR FORMS STRESS CRACKS FROM CONSTANT THERMOSTAT CYCLING. THE RESULTING CRACKS CAUSE THE RADIATOR TO LEAK. GM HAS ISSUED SPECIAL COVERAGES FOR CERTAIN MODELS BUT DOESN'T ACKNOWLEDGE IT IS A VERY COMMON PROBLEM ON OTHER MODELS OUTSIDE THE COVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414176April 27, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED TO SHUDDER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LUTHER FAMILY BUICK GMC (3202 36TH ST S, FARGO, ND 58104, (701) 639-4547) AND 6 SOFTWARE UPDATES WERE PERFORMED ON THE TRANSMISSION. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413944April 26, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I RECEIVED A BRAKE CONTROL MODULE WARNING ALERT. THE ALERT INDICATED MY ABS SYSTEM WAS SUBJECT TO FAILURE AND REQUIRED A SOFTWARE PATCH. I SEE THAT THE EXACT ISSUE I HAD WAS SUBJECT TO A RECALL OF 463,000 SIMILAR YEAR AND MODEL VEHICLES. DESPITE THE IDENTICAL ISSUE, IT BEING RELATED TO A FAILURE OF THEIR SOFTWARE THE GMC WEBSITE AND MY DEALER REFUSED TO COVER MY VEHICLE CLAIMING IT WAS NOT PART OF THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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