GMC Sierra Complaints

15,732 consumer complaints on file.

#11421610June 21, 2021
AIR BAGS:SIDE/WINDOW:CURTAIN
The contact owns a 2010 GMC Sierra. The contact stated that while the son was driving approximately 75 mph, the driver and passenger side curtain airbags erroneously deployed and the vehicle shut off. During the incident, no crash had occurred to cause the failure. The contact stated that her son sustained bruising to the right side of his face however, no medical attention was required. The vehicle would not restart and was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure and a case was opened. The failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11421572June 20, 2021
TIRES:TREAD/BELT
Tire tread bulged from center line of tire tread to outside of tread approximately 1 ft long. I had been highway driving for about 4 hours at 70 mph. Truck started vibrating and was becoming worse. I pulled over and found bulge in tire. I took it about 5 miles to Matlock Tire in Lenior City Tn. But by this time the tread was cracking and separating. I was able to get a used tire to bring vehicle home. The service person at Matlock Tire advised me to replace all the tires. If one did it they probably all are bad.The tires have been very well cared for. They have 7/32 tread across all the tires. Very even ware. No dry rot. They had been rotated and inspected at McKenny Chevy in Gastonia NC aweek earlier. I had just come through the mountains on route 40 and if the tire had let go it could have been catastrophic. The DOT tire number is from one of the other tires on truck. Matlock Tire kept bad tire. Attachment is invoice for repair and picture of one of other tires on truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421412June 18, 2021
POWER TRAIN
First had transmission replaced, then a second one, now third time they say transfer case, locking itself in gear, and dangerous cause wanted to take off fast in reverse. All this happening just in a couple months time. Cost 3500 for transmission, now saying transfer case will cost me more money, and I still owe 800 on the transmission replacement. It is a 2009 GMC Sierra LD, vin is [XXX]. Thank you hope you can help me out on this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421246June 17, 2021
STEERING, POWER TRAIN
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle lost power steering assist causing the steering wheel to become firm. The steering wheel jerked while turning and the vehicle stalled on several occasions almost causing a collision. The vehicle was taken to the dealer and the dealer informed the contact that the failure was related to Technical Service Bulletin 18-NA-161. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer promised to provide a callback. The failure mileage was 47,184.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421278June 17, 2021
SERVICE BRAKES, STEERING
While driving my 2020 GMC 2500 Denali with the Duramax Diesel engine, the power assist for the steering and brakes failed without any warning. This made the truck nearly impossible to steer and stop. Luckily, I was able to avoid a collision and get the truck stopped in a safe location. The truck is currently being towed to Rivard GMC in Tampa, Fl. Doing an internet search, I found this problem has happened to others as well. Please ask GM to rectify this extremely dangerous defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421300June 17, 2021
AIR BAGS, SEAT BELTS
Airbag light and "Service Safety Restraint System" keep flashing on and off intermittently. Sometimes every 5 seconds. Sometimes once or twice a day. This is a known issue with 2021 GM trucks and SUVs. Trying to get vehicle in for service but dealer said they are booked 2 weeks out and won't given loaner vehicles at all anymore. The vehicle has less than 2000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421116June 16, 2021
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
The contact owns a 2015 GMC Sierra. The contact stated that while driving in stop and go traffic and attempting to depress the brake pedal, the vehicle failed to stop as anticipated instead the vehicle slid into the vehicle in front of them. The brake pedal began to vibrate and a skipping. The vehicle ended up crashing into the rear of the vehicle in front. The air bags did not deploy. A police report was filed. There were no injuries and no medical attention was needed. The vehicle was not towed. The contact took the vehicle to the dealer who were unable to identify the cause for the failure. The vehicle's alternator shocks, braking pump lines, and updated the computer system however, the failure persisted. The contact stated that whenever the brake pedal was depressed several electrical issues would occur like with the navigation screen and all windows would shut off. There were many warning lights including the air bag and stability control. The manufacturer was made aware of the failure. The approximate failure mileage 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11420961June 15, 2021
ELECTRICAL SYSTEM
The display of the intellink system acts erratic and eventually freezes up. It happens in all modes ( map, radio, phone, ….). The only way to reset is shut the truck off. GMC knows of the problem but their only solution is replace the radio and or replace the touch panel. This can be a safety issue but I take my eyes off the road to try and get the display to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420984June 15, 2021
AIR BAGS
Takata recall. The contact owns a 2012 GMC Sierra 1500. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the passenger’s side air bag to be replaced. The vehicle was not yet repaired. The contact stated she later received notification of NHTSA Campaign Number: 21V051000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms part not available. The failure mileage was approximately 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421041June 15, 2021
ENGINE
I have noticed over the last few weeks I am losing radiator fluid. Its slow but noticeable. Engine temperature rises and fan stays on. My 2015 GMC Sierra 1500 only has 50,150 miles on it, and started well under 50,000. It looks like the leak is from upper contact points of Radiator and frame. I have come to find out that GMC has put a notice out on this issue and put a recall/repair out on the 2014 GMC Sierra 1500 for the same issue. Its a know defect. ( I WILL ATTACH COPIES ) I went to the dealer and was told they would fix the 2014 but have not issued a fix for the 2015. "Not enough complaints"? Its a very expensive fix for a KNOWN manufactured defect but GMC (AND CHEVY TRUCKS) want more complaints.... so here is my filing. Kind of a silly game they are playing when they know it should be a recall issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421079June 15, 2021
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
While passing a vehicle I lost all electrical power which in turn caused the vehicle to lose power. This same thing has happened several times at low speeds. I have the vehicle scheduled for July 2 to get looked at. The engined revved extremly high and it seemed like the transmission went into neutral. It then restarted. I had to roll the driver's window down and got a stabili Trak light that came on after the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420863June 14, 2021
ELECTRICAL SYSTEM
Service ESC, Service Power Steering, antilock brakes disabled all flashed on information center of vehicle. Service engine light, antilock brake light, ESC, low battery all illuminated. Vehicle would not start - try to start it would go through all issues on information center. This is the same ESC issue described for 2019 Silverado and GMC Sierras.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420658June 12, 2021
SERVICE BRAKES
Brakes at low speeds and in drive ways and parking lots when stopping brakes won't work very dangerous a recall was issue but not for my truck, the vacuum pump is bad on my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420557June 11, 2021
ELECTRICAL SYSTEM, STEERING
1. Loss of Power Steering - Engine shuts down - Dashboard flickers (sometimes it turns back on) 2. Loss of Power Steering & Engine shuts off while in motion - EXTREMELY DANGEROUS (Usually happens at slower speeds when turning the steering wheel) 3. Dealer has not been able to confirm the problem 4. The dealer won't look at problems unless "it" happens in their hands because the diagnostic does not show this problem. 5. No warning before this happens. No way to force the problem to happen....it just happens usually when turning wheel at slow speeds. 6. THIS IS SO DANGEROUS.... 7. The 2015 Sierra has a recall for this problem, Mine is a 2016 8. PLEASE HELP - VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420588June 11, 2021
AIR BAGS
Takata recall. The contact owns a 2013 GMC Sierra 1500. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. No dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420607June 11, 2021
UNKNOWN OR OTHER
On Sunday, May 30, 2021 this truck caught on fire. My son was driving this truck, he looked in the rear view mirror and saw flames coming up between the bed of the truck and the cab. He was on a single lane road following a river, Highway 55 in Idaho, and the cab immediately started filling with smoke. There is a lot of traffic on this highway and he was trying to find a spot to pull off. His airbag on the drivers side deployed but he was able to push it down and see a dirt area to pull off. There were no warning lights or issues with the vehicle that he was aware of. The police and fire were called to the scene, by bystanders. Obviously my son and passenger were very shaken up by this. My son reported this to Geico, his insurance that same day and has been working with the claims adjuster on this. We wanted to report this because this could have so easily been a different outcome. The truck and all belongings in it burned very quickly. It was towed to Mustang Towing in Horseshoe Bend, ID. No injuries fortunately.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11420443June 10, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
Trailer brake wiring connection continually disconnectsthen reconnects some time later. Some periods of up to 10 minutes without having trailer braking power. Major safety issue when toeing fifth wheel trailer. We lost brakes going down steep grades. GMC is aware of issue, but has not provided a solution. Vehicle has been yo service shop with no resolution. Case has been opened with GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420478June 10, 2021
UNKNOWN OR OTHER
Dashboard is completely broken. It started by the airbag area in 2010 and now completely broken in all areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420062June 8, 2021
AIR BAGS
Takata Recall. The contact owns a 2012 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420121June 8, 2021
AIR BAGS, ELECTRICAL SYSTEM
Check engine came on and says manufacture specific issues/codes. Safety restrain system. P10e4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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