GMC Sierra Complaints

15,732 consumer complaints on file.

#11445338December 28, 2021
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon acceleration without warning. The contact also stated that while driving at an unknown speed, the vehicle stalled with the check engine warning light illuminated on the instrument panel. The contact had taken the vehicle to a dealer and was informed that there was a service bulletin that was linked to the failure. Moisture could enter the vehicle through the headlights and cause the electrical and transmission failures the contact was experiencing. The contact was given an estimate for the repair. The contact then called Tameron Buick GMC (27161 US-98, Daphne, AL 36526) and it was stated that they were unaware of such a failure. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445365December 28, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Panel message with beep Saying: SERVICE TRAILER BRAKE SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445054December 27, 2021
POWER TRAIN
I was driving down the highway at 75 MPH when the Transmission Control Module overheat and put my truck into third gear causing the truck to speed unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445068December 27, 2021
ENGINE
Famous lifter issue in the l84 engine. Hundreds of documented complaints and current class action lawsuit. I had to stop on a busy highway and it caused unsafe passing and irritated humans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445163December 27, 2021
AIR BAGS
GM issued a recall notice on July 1, 2021, regarding the rear curtain airbags in my Sierra. To this date (12/27/21), they have still not provided an ETA for getting this remedied. I called the dealership in September, to which they stated it would be another month before they could address it. I am wanting to be proactive to get this issue remedied, but the delay is unacceptable. I am escalating this to get some traction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444983December 26, 2021
AIR BAGS
I was hit broad side, by driver running red light. He was doing over 50 MPH I was hit left side forward of left door. My steering wheel airbag did not deploy fully. The crash caused only the steering wheel bag to deploy but it only came out maybe half way, it smoldered so bad I panicked seeing all the smoke and had to crawl out of my truck after kicking open the passenger door because the nose of the truck is racked to the right the passenger door would not open. Other car had full airbag deployed, all curtains and steering wheel
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11444894December 24, 2021
ENGINE
The engine light has come on with issues for transmission and the engine is shuttering/skipping. The tech found lifter failure and truck needs a transmission. I have been in contact with GM about this issues and submitted the repair cost for review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444785December 23, 2021
SERVICE BRAKES
Service Trailer Brake Brake System error keeps flashing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444805December 23, 2021
SERVICE BRAKES
Hello, I am driving a 2014 Sierra truck with 17,761 miles, my father’s work truck. The first week I had No problems, the 2nd week the Trailer Brake warning came on relentlessly. New truck, scary Warning sign! I took it to GMC to dislocate trailer brake, they sold me a $340 trailer brake control switch. Upon my return to where I live a loud sound came from when I was idling to wait for construction to accelerating. I noticed once I got home, my back wheels were hot and a burning smell! I hate when you take your car in for one warning sign and you get something so much worst and you paid outrageously for that! Karma!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444831December 23, 2021
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 15 MPH and making a turn, the vehicle lost power steering assist functionality. Additionally, the brake pedal was depressed several times but failed to respond. The parking brake, traction control, brake, engine, and headlights warning lights were illuminated. The contact also stated that the warning message "Limited Power" was displayed. The contact stated that he depressed the brake pedal with his two feet from a standing position and the vehicle decelerated and he pulled into a driveway. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the vehicle software needed to be updated. The contact stated that the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444736December 22, 2021
AIR BAGS
The contact owns a 2015 GMC Sierra 3500. The contact received a recall notification for NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444442December 20, 2021
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
The contact owns a 2012 GMC Sierra 1500. The contact stated that while driving at 70-75 MPH, the vehicle inadvertently lost electrical power for 30 seconds. The traction warning light and other unknown warning lights were illuminated. The contact stated that the failure had been recurring while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444086December 17, 2021
SERVICE BRAKES
The component that malfunctioned is the vehicle braking system at slow speeds. I first experienced the problem at a restaurant drive thru line. After several stops as the line advanced, the braking system failed (extremely hard pedal) and car kept advancing and if someone would have been directly in front of me ( at a normal distance for a drive thru ) I would have made contact with them at a slow speed. I checked with my dealer the next day and they said that there were no reported problems for this issue on my vehicle. No warning lamps or messages present but it seems to me to be similar to the recall ( N192268490 ) as it only happens at slow speed with repeated application of the brake. There were no symptoms of the problem prior to this incident and it took me completely by surprise. I took the vehicle in to a service facility and they test drove it and said that they did not recreate the failure but I believe that they didn't try repeated braking at slow speed as I requested. I feel that there is a problem and that it only shows up during the aforementioned driving conditions. I have checked your website and the manufacturers and my truck VIN doesn't show up for their computer reprogramming recall but think that maybe it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444113December 17, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving truck down driveway at about 5km per hour and the parking brake automatically engage bringing the vehicle to a sudden and unexpected hard stop. Brought to dealership, then said they cannot duplicate the problem and therefore there is no action to be taken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444126December 17, 2021
VEHICLE SPEED CONTROL
While driving Truck was setting Cruise Control at approx 100km/hr. The cruise would set but at approx 70km/hr. Tried to set multiple time throughout the trip but no change. Recorded video and sent to dealer. They brought truck in to check it out, but said that since they can't duplicate the problem they cannot diagnose it. This has happened multiple times and have recorded video each time. Again dealer said they can't do anything unless they see it themselves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443874December 15, 2021
POWER TRAIN, SUSPENSION
VEHICLE VIOLENTLY SHAKES AT ALL SPEEDS. DEALER BLAMED TIRES, I HAD NEW TIRES INSTALLED, STILL SHAKING. DEALER SAYS "NO PROBLEM FOUND, OPERATING AS DESIGNED" TRUCK IS A NUISANCE TO DRIVE, SHAKING BADLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443947December 15, 2021
POWER TRAIN
During down shifting in lower gears while reducing speed , transmission makes a loud noise followed by vehicle hard lounging forward . Occurance is intermittent and unpredictable . In city traffic this has potential to cause an accident because vehicle lounges forward when speed is reduced . Vehicle has 18900 miles . Made in 2017 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443734December 14, 2021
EQUIPMENT
The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that the engine block heater cord was disconnected upon purchasing of the vehicle. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443574December 13, 2021
ELECTRICAL SYSTEM
I turned on my rear defroster. I smelled electrical burning and rear window shattered with my 6 month old in the back seat in her car seat. GM states there is a recall which can be referenced as N192220470. Speaking with customer service and dealership the recall is VIN specific and my vehicle is not included in the recall even though the year and make is listed in the recall. Very dangerous, especially when there are passengers in the back seat of the vehicle
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11443575December 13, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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