GMC Sierra Complaints

15,732 consumer complaints on file.

#11519236April 27, 2023
ENGINE
The contact owns a 2016 GMC Sierra 1500. The contact stated that her husband had to frequently add oil to the engine. The contact took the vehicle to the local dealer, where it was diagnosed as needing an oil consumption test to be completed since an oil leak was not located. An oil consumption test was not performed. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519081April 26, 2023
ENGINE
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle was shaking with the check engine warning light illuminated. The independent mechanic was made aware of the failure; however, the vehicle was not diagnosed or repaired. The contact stated that the independent mechanic had previously replaced the lifters, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,095.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519126April 26, 2023
ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2020 GMC Sierra Denali. The contact stated while driving 65 MPH at night, the vehicle stalled and the “Shift to Neutral and Restart Vehicle” message was displayed. The contact was unable to restart the vehicle and was unable to visibly see the roadway. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to his residence, and then to the local dealer the next day, where the vehicle was diagnosed with needing the starter to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518815April 25, 2023
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the contact was alerted by another motorist that the spare tire had lowered underneath the vehicle. After stopping to inspect the vehicle, it was discovered that the rear cross members had corroded, causing the spare tire to become unsecured underneath the vehicle. Additionally, while driving over bumps in the roadway, the vehicle became unstable due to the corroded rear suspension. The vehicle was taken to the local mechanic who diagnosed that the rear sub frame needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518845April 25, 2023
ELECTRICAL SYSTEM
Today I was driving on a residential road and my truck completely stopped while driving. My wheel locked up and I was unable to steer and almost hit another car. This has also happened a few weeks ago while driving on the highway at 70 miles per hour. My vehicle shuts off, I turn the key back and then restart it and I get the following 2 messages: 2 Keys programmed, and Open then close driver window. This is very dangerous and apparently a major problem with other vehicles as I have found the below additional details. This puts my family and others at major risk. I have asked to dealership to look at it but they state they have to keep it for several days and see the issue for themselves, and since it happens so sporadically I cannot be without my vehicle for that amount of time. Apparently it is an issue with the ground wires ands wiring harness. chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://static.nhtsa.gov/odi/tsbs/2017/MC-10113356-9999.pdf https://www.youtube.com/watch?v=gvpsaDm-jj4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518943April 25, 2023
AIR BAGS
The contact's father owns a 2009 GMC Sierra. The contact stated that while his father was making a left turn at 20 MPH, another vehicle from the opposite direction ran the red light and struck the contact's father's driver's side front end. The TPMS warning light was illuminated. None of the air bags deployed upon impact. The contact's father suffered rib, pelvis, and spine fractures and was transported to the hospital by ambulance. A police report was filed. The vehicle was towed to a tow yard but was not yet inspected or deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11518659April 24, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518556April 23, 2023
ELECTRICAL SYSTEM
Loss of dash electrical system and service stabillitrac warning came on when power was restored along with service suspension warning light. Headlights flicker and engine starts powering down before power comes back on by itself. If fuse to suspension is pulled or negative is removed and replaced, all warning lights go away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518453April 22, 2023
UNKNOWN OR OTHER
Air conditioning condenser cracked not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518476April 22, 2023
STEERING
My 2021 gmc Sierra displays (service power steering with care) the truck only has 13184 miles and barely moves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518292April 21, 2023
POWER TRAIN
The contact owns a 2015 GMC Sierra 1500. The contact stated that while shifting from drive (D) to park(P), the contact heard a loud clunking sound. Additionally, while driving and downshifting the contact heard the loud clunking sound. The contact also stated that while driving at an undisclosed speed, the transmission slipped while shifting from 1st to 2nd gear, and the vehicle failed to immediately accelerate. The contact stated that the failure occurred more during the winter months. The vehicle was taken to the local dealer who reprogrammed the TCM however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518357April 21, 2023
STRUCTURE:BODY
Vehicle has just over 113,000 miles and the frame is already severely compromised due to rust. Nearly all factory coating is gone. I believe the sub par wax like coating that GM used from the factory was never intended to last anywhere near or over 100,000 miles. I have personally inspected numerous 2007-2013 GMT900 trucks in or around ohio and have found similar severe rust issues. All vehicles inspected were between 60,000 and 120,000 miles. The rust issues are the worst in the areas directly in front of the rear axle where the frame drops. Nearly every vehicle inspected has structure compromising rust in this area. GMT900 platform vehicles with rust issues in this area are unsafe to be on the road, yet they remain popular in multiple service industries and are frequently seen pulling trailers. GM has done a great disservice to their customers by using a sub par coating on the most important structural component in a vehicle. These trucks should easily last well over 250,000 miles but due to poor coatings they have a hard time breaking 100,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518367April 21, 2023
ENGINE, ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? How was your safety or the safety of others put at risk?: The truck just stalls and dies without warning, all lights go off inside and outside and all power is lost. From digging on the internet, I found out the problem is due to one or more rusty/defective connection to ground which stops current from flowing and therefore stalls the vehicle and turns everything off. When the truck stalls, power steering and power assisted breaks are not available and this makes the truck very difficult to guide/stop for most people, making it a significant safety risk to occupants as well as others as the likelyhood of a collision increases significantly. In addition, since all electric accessories are disconnected, warning/flashing lights can not be turned on to advise others that the truck has stopped. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem is hard to reproduce because it happens at random times, it has happened to me at least 5 times in the last month or so. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO warning messages or other symptom.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518000April 20, 2023
AIR BAGS, STRUCTURE:BODY
Cracked interior plastic dash, multiple places, potential safety hazard if airbag deploys and shatters it even more, also will be exposed wires once the cracks breaks all the way
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517783April 19, 2023
ELECTRICAL SYSTEM
We are unsure what happened that caused the issue. One day the dashboard just started giving us error messages, 3 of them to be specific. One says check turn signals, another says check trailer brake light and another something else about brakes or turn signals. (We have to dismiss them all before anything on the dash is viewable). This issue is causing the blinkers to blink fast as though the blinker lights need replaced and it happens when turning right or left. The alerts continue to give us error messages every few minutes, even after we have dismissed them all. We had the truck at a shop trying to figure out the issue and his guys spent hours and replaced things he thought were causing the issue but nothing fixed it. He referred us to take it to the dealership service shop for troubleshooting so we took it to the GMC dealer where we bought the truck. GMC has already spent hours, maybe 5-7 hours at $150 per hour, trying to figure out what's wrong and have been unable to find anything wrong. The truck is still at the GMC dealership shop but I can get pictures of the errors when we get it back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517938April 19, 2023
AIR BAGS, STEERING
I left my vehicle for service (19 April 2023 - approximately 8:30 am CT) for an urgent safety recall to Bommarito West County GMC dealership located at 15736 Manchester, Ellisville, MO 63011 (Phone: 636-391-7200). When I drove the vehicle in the dealership and had not issues driving and steering. And when I picked it up at approximately 12:30 pm the same day the service consultant (Joshua Delanoix) did not bring the vehicle to me the same as I left it. Joshua asked that I pick it up in the parking lot, instead. I drove off the lot and noticed that the steering wheel would pull severely off to the right side when breaking causing the car to become unstable and steering towards oncoming traffic. I slowed down until I could retain better control of the vehicle to get home. Then, at approximately 4:30 pm, I drove back to the dealership and spoke to the same service consultant. He then referred me to the service manager (Pat Roberts). I explained to service manager that I could not drive the vehicle safely and requested a safety check. Pat refused to check the service work or the vehicle safety and disregarded my concerns. Afterwards, I spoke to the sales manager (Larry Buchhorn) and explained again my safety concern and he followed up with the same service manager and told me that there was nothing they could do and that the service manager's supervisor (Mike Simms) would contact me. Finally, I was allowed to drive out of the dealership with the same safety issue for the second time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517576April 18, 2023
ENGINE
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 10 MPH, the low oil pressure warning light illuminated. The contact stated that he parked the vehicle and became aware that oil was leaking underneath the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine oil cooler line to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Customer Satisfaction Program Number: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517636April 18, 2023
SUSPENSION
At 50,000 miles the upper control arm/ball joint on the driver side came apart with no warning causing considerable damage to the suspension, tires, wheel, and front bumper. About two months before at approximately 48,000 miles the passenger side control arm/ball joint came apart again with no warning. Warranty has just elapse and GM has denied any responsibility and will not cover any of the repairs. This could have easily been catastrophic if we would have been on the freeway. This is a Safety issue! This truck has the aluminum upper control arms which my opinion for what its worth is the problem. I have no clue at this time how we are going to be able to fix this. Even when it is fixed we will never trust it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517704April 18, 2023
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2021 GMC Sierra 1500. The contact stated that the tire pressure warning light illuminated and that the TPMS sensor was not indicating the pressure for each tire. The vehicle was taken to the dealer and the dealer stated that no failure was found; however, the TPMS was reset, but the failure reoccurred. The vehicle was taken back to the dealer and the TPMS was reprogramed, but the failure persisted. The manufacturer was not contacted. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517362April 17, 2023
ENGINE
The contact owns a 2016 GMC Sierra 1500. The contact stated that while starting and driving the vehicle, the engine experienced rough idling with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a cylinder misfire and that the spark plugs needed to be replaced. The contact declined the repair, and the vehicle was taken to an independent mechanic, where it was diagnosed with codes: P050D, P2099, P219B, and P0300 for the fuel injector. The contact related the failure to Special Coverage Adjustment N182198000 (Engine Fuel Injector); however, the VIN was not included. The vehicle was then taken to Champion Chevrolet Buick GMC (502 S 1st St, La Grange, KY 40031) where it was confirmed that the VIN was not included in the Special Coverage Adjustment. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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