GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10758921August 24, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE PASSENGER'S SIDE LOW BEAM HEAD LAMP FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ELECTRICAL CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND THE CONTACT INDEPENDENTLY REPLACED THE HARNESS CONNECTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746903August 7, 2015
FUEL SYSTEM, GASOLINE
I SMELLED A STRONG ODOR OF GASOLINE WHILE THE VEHICLE WAS PARKED OUTSIDE MY RESIDENCE. PERFORMED A WALK AROUND INSPECTION AND FOUND NO VISIBLE SIGNS OF FUEL LEAKAGE. OPENED THE HOOD AND HAD NO VISIBLE SIGNS OF LEAKAGE. ENVOY IS HARD TO START BUT ONCE STARTED CONTINUES TO RUN WITH NO ISSUES. GASOLINE FUMES ARE EVIDENT IN THE CAB WHILE PARKED BUT DISPERSE WHEN MOVING DOWN THE ROAD. UPON STOPPING IN TRAFFIC, FUMES IMMEDIATELY BECOME VERY STRONG IN THE CAB. RESEARCHING ON LINE SIMILAR SITUATIONS, IT APPEARS THAT THERE IS A PROBLEM ON TOP OF THE GAS TANK. CHECKED UNDER THE ENVOY AND NOTICED SOME MINOR STREAKING ON THE TANK. I HAVE STOPPED DRIVING THE VEHICLE UNTIL I CAN GET THE VEHICLE REPAIRED. ASSUMING IT IS THE SAME FUEL PUMP EROSION ISSUE, THE ESTIMATED COST TO REPAIR IS BETWEEN $650 AND $900. MA 10/6 THE CONSUMER STATED AFTER REMOVING THE GAS TANK, HE ATTEMPTED TO REMOVE THE FUEL LINES FROM THE FUEL PUMP. THE METAL LINES BROKE OFF AT THE TOP OF THE FUEL PUMP AS HE ATTEMPTED TO REMOVE THE CLIPS HOLDING THE LINES ON TO THE FUEL PUMP. THE TOP OF THE FUEL PUMP AND THE ASSOCIATED METAL LINE WERE RUSTED BEYOND REPAIR. IT APPEARED THE METAL LINES AS PART OF THE FUEL PUMP WERE SPRAYING FUEL ON THE TOP OF THE FUEL TANK WHEN THE PUMP WAS RUNNING. THE DESIGN OF THE TOP OF THE TANK WITH THE FUEL PUMP PROVIDED A BOWL ON THE TOP OF THE TANK WHERE THE FUEL PUMP WAS LOCATED ALLOWING SALT WATER TO POOL ON TOP OF THE TANK DURING THE WINTER DRIVING SEASON. THE FUEL PUMP WAS REPLACED AND THE TANK WAS RE-INSTALLED. UPDATED 03/01/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731885July 3, 2015
SEATS
THE DRIVER SEAT DROPPED (FALLEN TO THE RIGHT) THE WELD ON THE ROD TO THE BRACKET WHICH HOLDS UP THE SEAT IS BROKEN...THERE WAS ONLY ONE WELD THAT I CAN SEE ON THE RIGHT SIDE. ON THE OTHER SIDE OF THE SEAT THERE IS THREE WELDS ON THAT ROD AND BRACKET ON THE LEFT SIDE OF THE SEAT....THERE IS WHITE PAINTED DOTS OVER THE WELDS ? THIS IS ALL UNDER THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723265June 3, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT 10 MPH, THE PASSENGER SIDE SEAT BELT SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723011June 2, 2015
AIR BAGS
I AND MY PASSENGER WERE IN AN ACCIDENT ABOUT A YEAR AGO, A VERY HARD FRONT END IMPACT, AND NONE OF THE AIR BAGS DEPLOYED. WE WERE BOTH TRANSPORTED TO THE ER BY AMBULANCE, I HIT THE STEERING WHEEL HARD SO HARD THAT IT BENT INWARDS AND BROKE MY NOSE ALSO HAD A CONCUSSION. HE WAS IN THE FRONT PASSENGER SEAT AND HIT THE FRONT DASH, WHERE THE AIR BAG SHOULD HAVE DEPLOYED, HE BROKE HIS FRONT TEETH AND ALSO HAD A CONCUSSION. I'VE ALSO HAD MANY OF THE SAME ISSUES THAT EVERY OTHER 02 OR 03 ENVOY HAS YET MY VIN PULLS NO RECALLS. THIS NEEDS TO BE INVESTIGATED!!! THANKS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10723004June 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING 55 MPH, THE VEHICLE EXPERIENCED A TOTAL LOSS OF POWER AND THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND HAD TO BE TOWED AWAY TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAIN FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 248,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721070May 22, 2015
UNKNOWN OR OTHER
WHILE DRIVING THE CAR ON THE HIGHWAY IT SUDDENLY STARTED TO SMOKE. WE HAD PULLED OVER TO SEE WHAT WAS GOING ON AND ONCE WE GOT OUT OF THE CAR TO SEE THE CAR WAS ALREADY ON FIRE UNDER THE HOOD BY THE PASSENGERS SIDE. THE FLAMES WERE ALREADY COMING OUT OF UNDER THE CAR BY THE FRONT PASSENGERS SIDE TIRE. ONCE WE SAW THE FIRE WE RAN AWAY FROM THE CAR, BUT WE HAVE NO IDEA WHY THE FIRE STARTED IN THE FIRST PLACE SINCE WE HAD DRIVEN IT HOURS BEFORE AND FARTHER THEN WHERE WE WERE WHEN THE FIRE HAD OCCURRED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10715471May 9, 2015
FUEL/PROPULSION SYSTEM
I COULD SMELL GAS AND MY SON A MECHANIC LOOKED AT IT AND SAID IT IS LEAKING ON THE TWO LINES THAT COME OUT THE TOP OF THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691936March 3, 2015
ENGINE
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHEN ATTEMPTING TO POWER OFF THE VEHICLE, THE ENGINE CONTINUED TO BE ON. THE CONTACT HAD TO REMOVE THE FUSE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689687February 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT APPROXIMATELY 75 MPH, THERE WAS A REDUCTION IN THE ENGINE POWER WITH A RAPID INCREASE OF THE ENGINE RPMS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,280.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679557January 28, 2015
ELECTRICAL SYSTEM
ON THE WAY HOME FROM GALVESTON , TX AFTER SPENDING TIME AT THE BEACH . THE WINDOW SWITCHES WOULD NO LONGER WORK . THEIR WAS NOISE IN THE ARM REST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667172December 18, 2014
AIR BAGS
MY SON (17) WAS COMING HOME AND CRASHED INTO A LIGHT POLE, WE DON'T KNOW WHAT CAUSED HIM TO CRASH NO ALCOHOL OR DRUGS WERE INVOLVED AND THE AIRBAGS DID NOT DEPLOY...HE WAS TRAPPED IN THE CAR AND DIED FROM BLUNT FORCE TRAUMA TO THE HEAD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10650527October 27, 2014
AIR BAGS
THE AIRBAG LIGHT IS ON. SOMETIMES IT WILL GO OFF, BUT THE LIGHT IS ON MOST OF THE TIME ON THE INSTRUMENT PANEL. I SPOKE TO THE SERVICE DEPARTMENT AT OUR LOCAL DEALER AND THEY DID NOT CARE AND SAID WE WOULD HAVE TO BRING IT IN ANOTHER TIME TO HOOK IT UP TO THEIR BIG MACHINE. I WANT THIS ISSUE RESOLVED. I HAVE HAD THIS VEHICLE SERVICED FOR RECALLS (WIPER MOTOR & CLUSTER GAUGES). MY WIFE DRIVES THIS VEHICLE AND I WOULD LIKE TO MAKE SURE IT IS SAFE FOR HER TO CONTINUE DRIVING IT WITH THIS LIGHT ON AND NO DANGER OF THE AIRBAG DEPLOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649678October 24, 2014
POWER TRAIN
WHEN NEW, THE VEHICLE WOULD UNEXPECTEDLY GO INTO 4-WHEEL DRIVE IN A SLIGHT LEFT TURN MAKING THE VEHICLE VERY HARD TO STEER. I TOOK IT BACK TO THE DEALER OF PURCHASE AND HE REPORTED THEY COULD NOT FIND THE PROBLEM. AFTER MY WARRANTY RAN OUT HE REPORTED THE FOLLOWING; 611 ENCODER ACTUATOR, 7764 CST, 1 89059275 ACTUATOR. HE REPLACED THE ACTUATOR AT A COST OF $275.30 FOR THE ACTUATOR AND $221.90 LABOR FOR A TOTAL OF 497.20 AT MY COST! HERE IT IS SEVERAL YEARS LATER AND THE VEHICLE IS STILL DOING THIS OCCASIONALLY DANGEROUS MANEUVER. I CAN'T LET MY WIFE DRIVE MY VEHICLE BECAUSE OF THE SAFETY FACTOR OF THIS HAPPENING IN HEAVY TRAFFIC. I GUESS I HAVE NO CHOICE BUT LIVE WITH THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638867September 25, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE A BUNGEE CORD WAS USED TO SECURE THE DOOR IN A CLOSED POSITION. THE DEALER REPLACED THE LATCH ASSEMBLY. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 01V158000 (STRUCTURE) IN 2006. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632249September 10, 2014
ENGINE
ROUGH IDLE WHILE IN PARK AND WHILE SHIFTING TO SECOND GEAR. ENGINE LIGHT FLASHING, OIL IN SPARK PLUG WELLS, CYLINDER MISFIRE ON CYLINDER #4. CHANGED SPARK PLUGS & WIRES, THIS DID NOT REMEDY THE SITUATION. I HAD THE SUV FOR 1 MONTH AND THE DRIVE TRAIN WENT BAD. TWO MONTHS LATER, I GOT MY TRUCK BACK FROM THE MECHANIC BECAUSE PARTS NEEDED TO BE CERTIFIED BY A GM ENGINEER. I HAVE HAD NOTHING BUT MECHANICAL FAILURES SINCE 2010 WHEN I BOUGHT THE VEHICLE. NOW I HAVE AT LEAST FIVE TROUBLESHOOTING CODES AND NOW I'M BEING TOLD THAT THE CYLINDER HEAD NEEDS REPLACED. THIS SHOULDN'T BE HAPPENING AND I KNOW NOW THAT I WILL NEVER BUY ANOTHER GMC PRODUCT EVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628449August 26, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE PASSENGER SIDE BRAKE LIGHT AND THE DRIVERS SIDE DAY HEADLIGHT FAILED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 07E014000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626712August 20, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, ENGINE AND ENGINE COOLING
SUBMISSION FROM CONSTITUENT RE GMC EXECUTIVE LETTER REPLY IN ENGINE STALLING/STOPPING WHILE BEING DRIVEN ON THE FREEWAY OF CALIFORNIA. *SMD THE CONSUMER STATED THE VEHICLE STALLED SEVERAL TIMES. ALSO, THE SERVICE ENGINE SOON LIGHT ILLUMINATED, DUE TO A FAULTY IGNITION COIL. THE DEALER ALSO REPLACED THE IGNITION SWITCH, AS THE POSSIBLE CAUSE OF THE ENGINE STALLING. THE CONSUMER CONTINUED TO EXPERIENCE STALLING ISSUES, AS THE DEALER WAS UNABLE TO DETERMINE THE CAUSE. WHEN THE VEHICLE STALLED, THE ABS AND BRAKE WARNING LIGHT ILLUMINATED. THE DEALER FOUND THE REAR SPEED SENSOR CONNECTOR BROKEN AND NOT SITTING PROPERLY IN THE SENSOR. THEY REPOSITIONED THE CONNECTOR AND SECURED IT TO THE SENSOR. THE CONSUMER DISCOVERED A RECALL, WHICH DESCRIBED THE SAME SYMPTOMS HE EXPERIENCED. RECALL # 04V289000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626456August 19, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE REVERSING OUT OF A RESIDENTIAL DRIVEWAY, THE VEHICLE MADE A LOUD POP AND CLUNKING NOISE. THE CONTACT CONTINUED DRIVING AND HEARD A DRAGGING NOISE UNDERNEATH THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE LOWER CONTROL ARM ON THE FRONT DRIVER SIDE WAS FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 01V126000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622599August 15, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT AFTER MULTIPLE ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN MADE THE CONTACT AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER: 04V289000 (ENGINE AND ENGINE COOLING). HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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