GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10119443May 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN CONTACT COMES TO A YIELD SIGN TRANSMISSION JERKS BEFORE GOING INTO GEAR. LATER HE WAS TOLD THIS WAS A BRAKE PROBLEM. WHEN APPROACHING A HILL/DOWNHILL AND APPLYING BRAKES THEY LOCK AND CAR SLIDES.*AK DOZENS OF TIMES CHECK BRAKE, SERVICE 4 WHEEL DRIVE LIGHTS HAVE COME ON. CONTACT HAS TAKEN VEHICLE TO DEALER OVER 12 TIMES SINCE IT HAS BEEN PURCHASED. DUE SERVICE LIGHTS, BRAKES AND TRANSMISSION. CONSISTENTLY TOLD BY DEALER THAT NOTHING IS WRONG. BUT DEALER AKNOWLEDGES CHECK BRAKE LIGHTS HAVE COME ON. DEALER STATES THAT IF COMPUTER DIAGNOSTIC DOES NOT PRODUCE AN ERROR CODE, THEN THERE IS NOTHING THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10118385April 25, 2005
EXTERIOR LIGHTING:HEADLIGHTS
WHEN THERE IS MOISTURE IN THE AIR, THE HEADLIGHTS WILL CAST A BEAM OF LIGHT STRAIGHT UP IN FRONT OF THE VEHICLE WHEN HEADLIGHTS ARE ON HIGH. IT DOESN'T MATTER IF IT IS RAIN, SNOW OR FOG, IT IS ENOUGH OF A HAZARD TO CAUSE YOU TO NOT BE ABLE TO SEE WHAT IS IN FRONT OF YOU. THEN, YOU HAVE TO DRIVE ON LOW BEAM AND THIS CAN ALSO BE A HAZARD DUE TO THE OVERRUNNING OF THE HEADLIGHTS. THIS IS A VERY DANGEROUS CONDITION. THIS 2004 GMC ENVOY XL HAS DONE THIS SINCE DAY ONE. I HAVE CALLED GMC AND TOLD THEM ABOUT THIS PROBLEM. I LIKE THIS VEHICLE, I'M JUST CONCERNED THAT A POTENTIAL BAD ACCIDENT CAN HAPPEN AS A RESULT OF THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116830April 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:IGNITION:SWITCH
TRANSMISSION NOT SHIFTING CORRECTLY, ABS LIGHT, BRAKE LIGHT, EMERGENCY BRAKE LIGHT, 4-WD DRIVE LIGHT, HEAT/AC CRUSIE CONTROL NOT WORKING. FOUND PI REPORT, IGNITION SWITCH REPLACED, FIXED PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116515April 6, 2005
ELECTRICAL SYSTEM
ENVOY NOT SHIFTING PROPERLY, SOUNDS LIKE IT IS DRAGGING, HAD IT CHECKED OUT, THE DEALER COULD NOT REPLICATE PROBLEM. NOW WHEN THE DIFFICULTY STARTS THE ABS LIGHT, THE BRAKE AND EMERGENCY BRAKE LIGHT ALONG WITH THE 4WD LIGHT ALL COME ON, THE BLOWERS DO NOT FUNCTION WHEN ALL THE WARNING LIGHTS ARE ON, NOR DOES THE AIR CONDITIONING AND OR CRUISE CONTROL. I TOOK IT BACK TO THE DEALERSHIP WITH ALL THE PROBLEMS ACTIVE, INITIALLY THEY TOLD ME THAT IT HAD 43,000 MILES, IT WAS OUT OF WARRANTY, BUT THEN A PI REPORT SUDDENLY CAME OUT SO WE WILL SEE IF I END UP PAYING. THEY DID TELL ME HOWEVER THAT THEY HAVE A TRAIL BLAZER IN WITH THE EXACT SAME PROBLEM AND IT TOOK THEM 8 DAYS TO FIGURE IT OUT AND THAT I WOULD NOT BE GETTING A LOANER SINCE I AM OUT OF WARRANTY. I SHOULD ALSO MENTION THAT THE COMPUTER WAS REPLACED AT 27,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116029March 29, 2005
AIR BAGS
MY GMC ENVOY IS NOT A YEAR OLD....BOUGHT MAY 2004. AND SOMETIMES THE BRAKES DO NOT WORK. AS I AM APPROACHING THE TRAFFIC STOP AND I STEP ON THE BRAKES..MY VEHICLE IS NOT STOPPING UNTIL I GET VERY CLOSE TO TRAFFIC. I DO NOT FEEL SAFE IN MY VEHICLE BUT ITS MY ONLY LIABLE TRANSPORTATION. I TRIED TAKING IT TO MY DEALER, BUT THEY CAN NOT FIND ANYTHING WRONG. THEY JUST ADVISED ME THAT THE ABS IS DOING IT'S JOB. I THINK THAT IF THE ABS IS DOING ITS JOB, THE VEHICLE WOULD STOP RIGHT AWAY, NOT WENT I'M NEAR KILLING MYSELF AND OTHERS!!! MY DEALER SAYS THAT I SHOULD TRADE IT IN, BUT I OWE ALOT ON THIS VEHICLE ALREADY!!! WHAT ELSE CAN I DO? I HAD 3 INCIDENTS ALREADY. THE LAST INCIDENT DATE IS RECORDED BELOW. I ALSO HAD OTHER THINGS HAPPEN TO MY VEHICLE AS WELL, SUCH AS TROTTLING NOISE IN THE ENGINE AND ONCE THE VEHICLE COMPLETELY STOP AND THERE WAS MAJOR NOISE FROM THE ENGINE. THE CHECK ENGINE MESSAGE ALSO LIGHTS UP EVERY ONE IN A WHILE. I FEEL THAT MY DEALER WHICH IS CALLED PERFORMANCE OF FARMINGTON NEW MEXICO, ARE WAITING UNTIL MY WARRANTY ENDS OR UNTIL I HAVE A VEHICLE ACCIDENT. I NEED SOME HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115644March 23, 2005
LATCHES/LOCKS/LINKAGES
WHILE SITTING IN A DRIVE THROUGH WINDOW AT A RESTAURANT WITH THE VEHICLE IN DRIVE TWO MEN ENTERED THE REAR OF THE VEHICLE, SHOT THE CONSUMER, AND TOOK THE VEHICLE. CONSUMER WAS CONCERNED AS TO HOW THE MEN ENTERED THE REAR OF VEHICLE SINCE THE VEHICLE WAS IN GEAR, AND ALL DOORS WERE SUPPOSE TO BE SECURED. AFTER RECEIVING THE VEHICLE BACK DEALER MADE THE NECESSARY REPAIRS, AND TOLD THE CONSUMER THAT THE AUTOMATIC LOCKS WERE PROGRAMMED BY THE CONSUMER, EVEN THOUGH THE MANUAL STATED THEY WERE PROGRAMMED FROM THE FACTORY. CONSUMER PROGRAMMED THE LOCKS, AND THEY WORKED FOR THREE DAYS. THEN, CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND THEY PROGRAMMED THE LOCKS. IT LASTED FOR THREE WEEKS, AND THEN CHANGED AGAIN, ALLOWING THE REAR LOCKS TO ALLOW ENTRY WHEN THE VEHICLE WAS IN GEAR. THIS PROCESS CONTINUES, AND THE VEHICLE LOCKS WERE STILL DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10114108March 15, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I WASHED MY ENVOY AT A CAR WASH BY HAND I WANTED TO SEE IF THE SELLS MAN WAS RIGHT ABOUT YOU CAN WASH THE INSIDE OF THE TRUCK WHEN I FINISHED THE BACK HATCH WOULD NOT CLOSE IT TOOK AN HOUR TILL IT DRIED TO CLOSE. THEN IT RAINED AND I HAD TO OPEN THE BACK GATE AND IT WOULD'T CLOSE I TOOK IT TO THE DEALER RIGHT AWAY AND THEY REPLACED THE ELECTICAL PARTS BECAUSE THEY SAID THEY HUNG DOWN TO LOW AND GOT WET THEN WHEN I PICKED UP MY ENVOY THE BACK WINDOW WOULD GO DOWN WITH THE KEY BUT WOULD'NT GO BACK UP SO I WENT IN AND ASKED ABOUT THAT HE SAID THAT IS ONE THING WE DID NOT ORDER A PART FOR SO YOU WILL HAVE TO COME BACK WHEN WE GET THAT PART IN. NOW AFTER EVERYTHING HAS BEEN REPLACED I HAD PROBLEMS AGAIN THIS TIME IT WAS COLD NOT RAINING IAM TAKING IT BACK ON THURSDAY TO SEE WHAT HAS WENT WRONG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113958March 11, 2005
SEATS:FRONT ASSEMBLY:RECLINER
I WAS A FRONT SEAT PASSENGER IN A 2004 ENVOY WHEN WE WERE REAR ENDED BY A SEMI TRUCK. THE SEAT I WAS IN TWISTED SIDEWAYS TOWARD THE DRIVER'S SEAT. I WANT TO KNOW IF THIS IS A COMMON OCCURRENCE IN ENVOY ACCIDENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10111589February 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE VEHICLE WOULD NOT START, DUE TO AN OPEN IGNITION SWITCH. *BP THE VEHICLE CONTINUED TO HAVE THE SAME ISSUE OF AN OPEN IGNITION SWITCH. THE CONSUMER REQUESTED THAT THE MANUFACTURER REPLACE THE VEHICLE. *SC *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108009January 27, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
1. ENGINE WILL SHUT OFF WHEN MAKING A HARD TURN: AFTER STOPPED AT A STOP SIGN, I WAS TRYING TO MAKE A HARD TURN (STEERING WHEEL REACHED THE MAXIMUM TURNING ANGLE) WHEN THE ENGINE SUDDENLY SHUT OFF ITSELF. IT HAPPENED THREE TIMES EITHER TUNING LEFT OR RIGHT (TODAY), BUT ALWAYS AFTER STOPPING AND WITH A HARD TURNING ANGLE. IT IS SUCH A HUGE SAFETY DEFECT WITH ALL THE CARS INFRONT AND BEHIND YOU. NO REPAIR ACTION HAS BEEN TAKEN. THE PROBLEM MAY BE REPRODUCED. 2. TURNING SIGNALS NOT WORKING AFTER EMERGENCY LIGHTS USED: IT HAPPENED TWO TIMES. TURNING SIGNAL LIGHTS (LEFT OR RIGHT) WILL NOT WORK CORRECTLY AFTER THE EMERGENCY LIGHTS WERE IN USE; INSTEAD BOTH LEFT AND RIGHT TURNING LIGHTS WILL FLASH AT THE SAME TIME. IT CAN BE REPRODUCED. NO REPAIR ACTION TAKEN YET. 3. DIFFICULT TURNING AT A HARD TURN WITH 4-WHEEL-DRIVE IS ON: IT IS ALMOST IMPOSSIBLE TO MAKE A HARD TURN WHEN THE 4-WHELL-DRIVE IS ON. IT HAPPENS EVERY TIME. NO REPAIR ACTION TAKEN YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104326December 22, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
WHEN RIGHT DIRECTIONAL SIGNAL WAS ACTUATED, INTERMITTENTLY WOULD ALSO ACTIVATE HAZARD (4-WAY) FLASHERS. DEALER REPLACED FLASHER MODULE (REF TSB 30842014) AND HAS BEEN OK SINCE THEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103027December 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I FIRST BOUGHT THE VEHICLE THE TRANSMISSION WAS SHIFTING ERATIECLY FOR A WHILE. I TOOK VEHICLE TO DEALER, AND THEY SAID NOTHING WAS WRONG DRIVE IT UNTIL IT BREAKS. 3 MONTHS AND ABOUT 3,000 MILES LATER I HAD NOT HAD ANOTHER PROBLEM. UNTIL I PULLED UP TO A STOP SIGN AT A BUSY INTERSECTION. I CHECKED FOR TRAFIC AND WENT TO PULL OUT EXCEPT THAT THE ENVOY WOULD BARELY MOVE. IT WAS LIKE THE BRAKES WERE ON OR SOMETHING WAS HOLDING THE VEHICLE BACK FROM MOVING. THE CROSS TRAFFIC WAS QUICKLY APPROACHING AND I HAD NO CHOICE BUT TO SLAM ON MY BRAKES AND HOPE THE OTHER PERSON DIDNT HIT ME AS I WAS STICKING OUT IN THE INTERSECTION. THE OTHER PERSON SWERVED AND MISSED ME. I PUSHED DOWN ON THE ACCELERATOR AGAIN AND SLOWLY ROLLED THROUGH THE INTERSECTION. I STOPPED ON THE OTHER SIDE OF THE INTERSECTION AND TRIED TO START AGAIN. THE SAME RESULT OF NO ACCELERATION AS THE CAR SLOWLY BEGAN ROLLING AND CONTINUED TO ACCELERATE TO A NORMAL SPEED BUT AT MUCH HIGHER RPM. I TOOK IT TO THE DEALER AND THEY SAID THAT IS WAS STUCK IN SECOND GEAR. PARK AND REVERSE ALSO WORKED BUT NONE OF THE OTHER FORWARD GEARS WORKED MANUAL SHIFTING THE TRANSMISSION OR SETTING AT ANY OTHER DRIVE POSITION. THEY SAID THEY FIXED IT BECAUSE OF A SERVICE BULLTIN PUT OUT BY GM. THEY TOLD ME THEY FIXED A WIRING HARNESS, REPLACED THE IGNITION SWITCH AND CLEARED ALL THE CODES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103029December 15, 2004
EXTERIOR LIGHTING:TURN SIGNAL
WHEN YOU TURN ON THE TURN SIGNALS THE 4-WAY EMERGENCY FASHERS ARE ACTIVATED, CAUSING A CONFUSING SITUATION FOR OTHER DRIVERS WHO CANT TELL WHAT YOU WANT TO DO. THIS IS AN INTERMITTENT PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102660December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 2004 GMC ENVOY SLID INTO A CURB AND ROLLED ON ITS SIDE. I BELIEVE THAT THE ACCIDENT WAS CAUSED BY BALL JOINT FAILURE. I COULD NOT GET ANY ASSISTANCE IN THE INVESTIGATION, BUT I KNOW THAT THE ACCIDENT WAS CAUSED BY MECHANICAL FAILURE AND HAVE PICTURES AND WITNESSES FOR THIS ACCIDENT. THE VEHICLE WAS TOTALED AS A RESULT OF THIS ACCIDENT. THIS VEHICLE WAS PURCHASED NEW AND NEVER HAD ANY REPAIRS OR WORK DONE ON THE DRIVERS SIDE FRONT WHEEL. IT WAS A 2004 MODEL WITH AROUND 20000 MILES. I WOULD ANY INFORMATION THAT YOU CAN PROVIDE AND WOULD ALSO LIKE TO GO ON THE RECORD WITH THIS COMPLAINT AGAINST GMAC. I WOULD HOPE TO KEEP SOMEONE FROM LOSING THEIR LIFE DUE TO THIS MECHANICAL PROBLEM. THE LOSS DUE TO THIS ACCIDENT WAS OVER 30,000 DOLLARS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10101861November 30, 2004
EXTERIOR LIGHTING:FOG LIGHTS, STRUCTURE:BODY:BUMPERS
WHILE DRIVING,AT NIGHT THE FOG LIGHTS FAILED TO ADJUST PROPERLY. CONSUMER NOTICED THAT WHILE THE VEHICLE WAS PARKED BUMPER MOVED BACK AND FORTH, AND WAS NOT STATIONARY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC STATED THAT THE WARRANTY EXPIRED, AND THE CONSUMER HAD TO PAY FOR SERVICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100501November 24, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
TURN SIGNAL FAILED AND WOULD FREEZE, OR WOULD ACTIVATE THE 4-WAY HAZARD LIGHTS. THE DEALERSHIP REPLACEED THE RELAY SWITCH. APPROXIMATELY ONE-TWO MONTHS LATER WINDSHIELD WIPERS CAME ON WITHOUT THE SWITCH BEING TURNED ON AFTER I HAD CLEARED MIST FROM WINDSHIELD ,AND WILL NOT TURN OFF, ALMOST CAUSED COLLISION. THE DEAKER SAID THE INTERNAL MODULE RUPTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100407November 23, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
I PURCHASED A "NEW" 2004 GMC ENVOY, THE VEHICLE IS APPROXIMATEYL 11/2 TO 21/2 INCHES HIGHER ON TH LEFT SIDE. THE VEHICLE LEANS TO THE RIGHT, I TOOK THE VEHICLE TO THE DEALER FO THEM TO INVESTIGATE THE PROBLEM. THEY REFUSED TO DO ANYTHING BECAUSE "GM" TOLD THEM NOT TO DO ANYTHING UNTIL THERE WERE A CERTAIN AMOUNT OF MILE ON THE VEHICLE. I FEEL THIS PROBLEM SHOULD BE INVESTIGATED AS THE CENTER OF GRAVITY IS CHANGDE AND COULD CREATE A "ROLL OVER " SITUTAION IF THE PROBLEM ISN'T ADRESSED. PERHAPS THE DEFECT HAS ALREADY CAUSED SOME ROLL OVER ACCIDENTS.. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100444November 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 ENVOY XL WITH A V-8 MOTOR. I HAVE COMPLAINED TO THE DEALER, WHO STATES THEY CAN'T FIND A PROBLEM, THAT THE TRANSMISSION JERKS EXTREMELY BAD WHEN IT CHANGES INTO 2ND GEAR AND THEN AGAIN WHEN IT SHIFTS INTO DRIVE. I HAVE BEEN TOLD BY OTHER ENVOY OWNERS THAT THEY HAVE ACTUALLY HAD THEIR TRANSMISSIONS REPLACED, AND ONE FRIEND HAD EVEN HAD HIS VEHICLE EXCHANGED UNDER THE LEMON LAW. THE DEALER HAD VIRTUALLY DONE NOTHING TO CORRECT THE PROBLEM. OTHER DEALERS IN MY AREA DON'T WANT TO MESS WITH THE VEHICLE, AND IT ONLY HAS 6500 MILES ON IT. I'M BEGINNING TO BELIEVE THAT I'VE BEEN STUCK WITH A LEMON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098910November 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY ENVOY XUV (8CYL) HAS ENGINE TROUBLE, WHICH GMC SAYS IS NORMAL. IT OCCASIONALLY HAS EXTREMELY ROUGH IDLE, MORE TIMES THAN NOT, IT HESITATES AS IF TRYING TO DECIDE IF IT'LL STALL OUT OR NOT. USUALLY THIS HAPPENS WHEN ATTEMPTING TO RESUME DRIVING AFTER SITTING AT A LIGHT OR AFTER OTHER COMPLETE STOP. I FEEL THAT THIS ONE DAY MAY GET ME REAR ENDED OR T-BONED BY ANOTHER CAR. SADLY, I NOTICED THIS SINCE THE FIRST DAY I DROVE IT OFF THE LOT BRAND NEW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098718November 12, 2004
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
I OWN A 2004 ENVOY. I HAD TAKEN THE VEHICLE IN FOR SERVICE PREVIOUSLY FOR ELECTRICAL ISSUES. THE HEADLIGHT AND INTERIOR LIGHTS WOULD CONSTANTLY FLICKER AS YOU DROVE. THE DRIVERS DOOR ALSO LOCKED ITSELF WHEN EXITING THE VEHICLE. THE PROBLEMS WERE INTERMITTENT, HAPPENING ABOUT 3 TO 4 TIMES A MONTH. SINCE THE PROBLEMS PERSISTED, I AGAIN TOOK THE VEHICLE FOR SERVICE. ANOTHER ELECTRICAL PROBLEM HAD ARISEN ALSO. THE HORN, AT TIMES, WOULD NOT WORK. AGAIN THIS WAS AN INTERMITTENT PROBLEM. THE DEALER SAID THEY COULD NOT LOCATE THE PROBLEM UNLESS IT WAS OCCURRING WHEN THEY HAD THEY WERE CHECKING IT. I CALLED GM CUSTOMER ASSISTANCE TO FILE A COMPLAINT. THEY THEN TALKED WITH THE DEALER. THE CAR WAS KEPT FOR SEVERAL MORE DAYS AND RETURNED WITH THE DIAGNOSIS THAT THE PROBLEM COULD NOT BE LOCATED SINCE IT WAS NOT OCCURRING WHEN THEY HAD THE VEHICLE. THEY DID NOTE THAT THE HORN HAD QUIT WORKING AND THEN STARTED WORKING AGAIN WHILE THEY HAD THE VEHICLE BUT WERE STILL UNABLE TO DIAGNOSE AND CORRECT. I CONTACTED GM CUSTOMER ASSISTANCE AND WAS INFORMED THEM I CONSIDERED THESE PROBLEMS A SAFETY ISSUE, SINCE I WAS UNSURE IF THE FLICKERING CONDITION IN THE LIGHTS MIGHT CAUSE THEM TO GO OUT WHILE DRIVING, AND THE FACT THE HORN MAY OR MAY NOT WORK WHEN NEEDED. I WAS INFORMED THERE WAS NOTHING ELSE THEY COULD DO UNLESS THE PROBLEM BECAME CONSISTENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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