GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10190416May 10, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
RPM GAUGE SHOWS I AM AT 7000 RPM WHEN STOPPED AT IDLE. WHILE DRIVING THE GAUGE MOVES BACKWARDS, TO A NEGATIVE RAMP NUMBER, BELOW THE ZERO. WENT TO SHOP TODAY AND COULDN'T FIX IT. WILL GO BACK TO DEALERSHIP NEXT WEEK TO ATTEMPT TO FIX THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190131May 8, 2007
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE SPARE TIRE RELEASE DOES NOT WORK. YOU ARE SUPPOSED TO RAISE THE JACK UP TO THE SPARE TIRE AND IT WILL PUSH THE SPARE UP AND RELEASE I THE RELEASE BENT AS WELL AS THE JACK. WE WILL NOW HAVE TO CUT THE WIRE IF WE EVER WANT TO USE THE SPARE TIRE. THIS SHOULD HAVE A NORMAL RELEASE OR METAL PLATE HOLDING THE SPARE ONTO THE BOTTOM OF THE TRUCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189219April 29, 2007
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
I WAS DRIVING IN TOWN AND MY SPEEDOMETER STOPPED WORKING AT 0. THE OIL GAUGE IS NOT WORKING, PEGGED OUT AT THE MAX AND MY ENGINE LIGHT IS NOW CONSTANTLY ON. THESE EVENTS, PARTICULARLY THE SPEEDOMETER NOT WORKING, IS A MAJOR SAFETY HAZARD. NOT DRIVING AT CONTROLLABLE SPEEDS CAN LEAD TO AN ACCIDENT AND DEATH. THE PARTS AND LABOR TO FIX THIS PROBLEM IS $550. WHILE RESEARCHING THIS PROBLEM ON THE INTERNET, I'VE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH GMC'S IN THIS YEAR. THERE SHOULD BE A RECALL WITH THE CLUSTER UNIT ON 2004 GMC ENVOYS. GMC SHOULD TRY TO PREVENT DEATHS THAT THEIR PRODUCTS MAY CREATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188633April 23, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 GMC ENVOY (UNDER 26,000 MILES). I HAVE NOTICED THAT AFTER THE SUV RUNS FOR ABOUT 1/2 HR THE SPEEDOMETER WILL DISPLAY MY SPEED BEING BELOW ZERO. IN REALITY I AM GOING ABOUT 50 MPH. THE SPEEDOMETER IS BEING ACTING VERY ERRATIC. IS THERE ANYTHING THE GM CAN DO FOR THIS PROBLEM. I AM IN THE PROCESS OF TALKING TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. I HAVE READ ABOUT THE SIMILAR PROBLEM TO OTHER ENVOY OWNERS ON THE INTERNET. I HAVE ALSO SEEN THE SAME ISSUE IN OTHER GM BRANDS. I THINK GM SHOULD RECALL 2004 ENVOYS FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188669April 23, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE VEHICLE WAS PURCHASED ON SEPTEMBER 29, 2004 AND THE MILEAGE WAS 90. ON MARCH 27, 2007 TIGHTENED GAS CAP LIGHT CAME ON. ON MARCH 30, 2007 THE DEALER STATED THAT THERE WAS A LEAK COMING FROM THE NECK HOSE CONNECTED TO THE GAS TANK AND THE FUEL PUMP. THE DEALER STATED THAT THE GAS TANK HAD TO BE REPLACED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED CONSIDERING THE YEAR OF THE VEHICLE. THE FAILURE MILEAGE WAS 38,200, AND THE CURRENT MILEAGE WAS 39,600. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186363March 28, 2007
EXTERIOR LIGHTING:HEADLIGHTS
2004 GMC ENVOY, HEADLIGHTS FLICKERED WHILE DRIVING. ONCOMING TRAFFIC THOUGHT I WAS FLASHING AT THEM, CAUSING THEM TO PULL OVER OR FLASH ME BACK, SAFETY HAZARD. TOOK CAR TWICE TO DEALERSHIP, BUT THEY FAILED TO FIND THE CAUSE OF THE PROBLEM. E FOUND ON ONLINE FORUMS WHERE MANY PEOPLE HAVE SIMILAR PROBLEM WITH NO ANSWERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186416March 28, 2007
VEHICLE SPEED CONTROL
ON MY 2004 GMC ENVOY XL THE SPEEDOMETER HAS FAILED AT ABOUT 39000 MILES. IT DOES NOT INDICATE AN EXACT SPEED, SOMETIMES IT MOVES, SOMETIMES IT DOESN'T. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186250March 27, 2007
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER'S SEAT BELT LOCKS UP RANDOMLY AND CAN NOT BE PULLED OUT TO FASTEN ACROSS THE DRIVER. IT CAN TAKE VARYING LENGTHS OF TIME TO MANIPULATE IT TO FINALLY RELEASE IT - ANYWHERE FROM A FEW SECONDS TO SEVERAL MINUTES. HALF OF THE TIME I HAVE TO GET OUT OF THE VEHICLE TO STRUGGLE WITH IT. ONE TIME I WAS NOT ABLE TO RELEASE IT (ONE COMPLETE FAILURE) AND HAD TO DRIVE HOME WITHOUT MY SEATBELT FASTENED. THE REASON FOR FILING THIS COMPLAINT IS BECAUSE I HAVE AN AVERAGE OF 1 FAILURE A DAY SINCE I'VE OWNED THE VEHICLE. THIS IS EXTREMELY FRUSTRATING, EMBARRASSING, AND TIME CONSUMING. BUT MY PRIMARY CONCERN IS OVER MY SAFETY IN THE VEHICLE WITH A SEAT BELT I CAN'T RELY ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186329March 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND TACHOMETER ON OUR 2004 ENVOY XL SOMETIMES QUITS WORKING. THIS CREATES AN UNPREDICTABLE SITUATION ESPECIALLY ON LONG TRIPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185798March 21, 2007
POWER TRAIN:MANUAL TRANSMISSION
PULLED ONTO THE ROAD (2004 GMC ENVOY XL) AT APPROXIMATELY 5-10 MPH LOUD NOISE. VEHICLE BEGAN TO HAVE DIFFICULTY MANUALLY SHIFTING (AUTOMATIC TRANSMISSION) AND I LOST REVERSE. UPON FURTHER INVESTIGATION DISCOVERED GM TSB 00-07-30-022C INDICATING THERE IS A FAULTY PART (REACTION SUN SHELL GEAR) IN THE TRANSMISSION IN VEHICLES MANUFACTURED IN 1993 - 2005. DEALER TECHNICIAN CONFIRMED. COST OF OVER $3,000 TO REPAIR, MY COSTS SINCE THE VEHICLE IS 3 MONTHS OUT OF WARRANTY. PURCHASED NEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185868March 21, 2007
VEHICLE SPEED CONTROL
SPEEDOMETER WAS ERRATIC. SOMETIMES REGISTERED HIGHER MPH THAN THE VEHICLE WAS MOVING. TURNING THE VEHICLE OFF & RESTARTING WILL BRING IT DOWN BY 10 MPH EACH TIME. VERY UNSAFE TO BE UNAWARE OF THE SPEED YOU ARE TRAVELING!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185615March 20, 2007
STRUCTURE:BODY
TL* - THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT STATED THAT THE PLASTIC TRIM MOLDING ON THE TOP AND IN THE REAR OF THE VEHICLE WHICH PROTECTS THE RETRACTABLE ROOF FILLED UP WITH SNOW WHICH CHANGED INTO ICE, AND WHEN THE ICE BEGAN TO MELT IT EXPANDED AND HIGH MOVEMENT OF THE VEHICLE CAUSED THE VEHICLE'S TRIM MOLDING TO RIP APART. IT BROKE THE CLIPS ,AND PULLED IT RIGHT OFF THE CAR. THE CONTACT STATED THAT THE MORE WATER AND ICE WERE ON THE VEHICLE THE HIGHER THE SPEED TRAVELED, AND THE MORE THE TRIM RIPPED APART. THE TRIM MOLDING WAS HELD ON BY PLASTIC CLIPS. THE FAILURE AND CURRENT MILEAGE WERE BOTH 53,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185517March 19, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 55 MPH, THE DRIVER HEARD A LOUD NOISE IN THE FRONT OF THE VEHICLE. THE GEAR SHIFTS FROM NORMAL TO 4 WHEEL DRIVE. THE DEALER INFORMED THE CONTACT THAT THE FRONT DIFFERENTIAL WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS DIAGNOSED FOR A SECOND OPINION AND THE MECHANIC AGREED WITH THE PREVIOUS FAILURE INCLUDING THAT THERE WAS NO OIL IN THE DIFFERENTIAL. THE CONTACT STATED THAT SHE HAS FILED A COMPLAINT## 71-492693494 WITH THE MANUFACTURER. THE CONTACT CAN PROVIDE PHOTOS IF NEEDED. THE DEALER ADVISED THE CONTACT THE VEHICLE CAN BE REPAIRED FOR A FEE. THE CURRENT AND FAILURE MILEAGE WERE 55453.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185537March 19, 2007
UNKNOWN OR OTHER
I PURCHASED A NEW 2004 ENVOY XUV FROM RALLY GMC IN PALMDALE, CA (PURCHASED IN JANUARY 2004). AT ABOUT 74000 MILES (2000 MILES AFTER EXTENDED WARRANTY EXPIRED), THE SPEEDOMETER STARTED REGISTERING 45MPH, REGARDLESS OF WHAT SPEED I WAS ACTUALLY GOING. IN ADDITION, IT NOW JUMPS FROM SPEED TO SPEED IN 5MPH INCREMENTS. I DISCOVERED THIS WHILE DRIVING FROM LA TO DALLAS ON THE INTERSTATE AT FREEWAY SPEEDS IN EARLY DECEMBER 2006. I ORIGINALLY THOUGHT IT WAS BECAUSE IT WAS COLD OUTSIDE, AND A SENSOR HAD ICE ON IT. BUT AFTER IT WARMED UP AND I FOUND MYSELF GOING ABOUT 80-90MPH, WHILE THE SPEEDOMETER REGISTERED 45MPH, I REALIZED THE SPEEDO HAD FAILED. I PULLED THE ICU FUSE AND THE SPEEDOMETER RESET AND STARTED ACTING OK FOR THE REST OF THE TRIP. IT FAULTED AGAIN ABOUT A WEEK LATER AND HAS NEVER WORKED RIGHT SINCE. RALLY CHEVROLET/GMC IN PALMDALE CA QUOTED ME A PRICE OF $600.00 PLUS TO FIX IT, PLUS AN INDEFINITE TIME IN THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185570March 19, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER
2004 GMC ENVOY WIPER MODULE ASSEMBLY FAILURE. INTERMITTENT FAILURE OF WINDSHIELD WIPERS. FAILED TO TURN OFF WHEN TURNED TO THE OFF POSITION. CHP HELPED ME FIND AND PULL THE FUSE OUT TO TURN THEM OFF. AFTER VEHICLE SITS FOR A FEW DAYS, WIPERS TURN OFF. $435 FOR DEALER REPLACEMENT. VEHICLE WAS PURCHASED ON 03/05/2004, BUT I NEGLECTED TO GET IT TO THE DEALER UNTIL 03/16/2004. GMC SAYS SORRY, ITS OUT OF WARRANTY. 31K ON VEHICLE. DEALER WILL HAVE REPLACEMENT PART IN, 3 DAYS FROM TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183508February 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ERRATIC SPEEDOMETER READING ON 2004 GMC ENVOY, STARTED 45 DAYS AGO AND READING IS DIFFERENT EVERYDAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183292February 22, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER HAS BECOME ERRATIC ON MY 2004 GMC ENVOY XUV. I AM TOLD IT WILL REQUIRE REMOVAL & REPAIR IN THE RANGE OF 500-600 DOLLARS. THIS APPEARS TO BE A MANUFACTURING DEFECT THAT CONVENIENTLY APPEARS SHORTLY AFTER THE EXPIRATION OF THE WARRANTY. FROM WEB POSTS IT IS OBVIOUSLY A WIDESPREAD PROBLEM THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182528February 14, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VACATION TO YOSEMITE, THE TACHOMETER GETS STUCK AND GIVES THE WRONG READING, WITHOUT ANY WARNING. IT HAS BEEN CONSISTENTLY GIVING ME THE WRONG RPM EVER SINCE. I HAVE DONE NOTHING TO CORRECT THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182174February 10, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, EQUIPMENT:MECHANICAL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I PURCHASED A 2004 ENVOY WITH 18,000 MILES IN THE SUMMER OF 2006. BEGINNING IN JANUARY 2007, MY 3 YEAR OLD SON LET ME KNOW THAT HE WAS COLD WHILE RIDING IN THE BACK SEAT AND BEGGED THAT I TURN OFF THE AIR. TURNS OUT THAT THE VENT IN THE BACK OF THE CAR WAS BLOWING ICE COLD AIR ON MY SON. THE TEMPERATURE OUTSIDE WAS APPROXIMATELY 10 DEGREES. I CALLED AND SCHEDULED A TIME TO TAKE MY CAR INTO THE DEALERSHIP, AS IT WAS STILL UNDER WARRANTY. I FOUND OUT THAT THE VEHICLE HAD A "BULLETIN" STATING THAT GMC WAS FAMILIAR THAT THERE WAS HEAT FAILURE IN THE BACK OF THE CARS, BUT THE COMPANY WAS CHOOSING NOT TO DO A FULL RECALL. INSTEAD, THEY WERE WAITING FOR CUSTOMERS TO DISCOVER THE PROBLEM AND BRING IT IN FOR REPAIR. THEY HAD TO INSTALL A SPECIAL PUMP, HOWEVER, THIS STILL DID NOT FIX THE PROBLEM. INSTEAD, IT JUST MODIFIED THE TEMPERATURE OF THE AIR FROM APPROXIMATELY 20 DEGREES TO MAYBE 50 DEGREES. NOT A LOT OF COMFORT IN A MINNESOTA WINTER. I WAS INFORMED THAT BOTTOM LINE, IT WAS A DESIGN FLAW WITH THE VEHICLE, AND THAT I COULD JUST TRY TO FORCE THE AIR FROM THE FRONT OF THE CAR TO THE BACK SEAT. WHAT IS THE POINT OF HAVING VENTS IN THE BACK OF THE CAR, AND HAVING A SEPARATE HEATING ELEMENT SPECIFICALLY FOR THE BACK OF THE CAR? I PURCHASED THIS CAR BECAUSE I THOUGHT THAT WITH THE VENTS IN THE BACK, IT WOULD HELP HEAT THE CAR FASTER IN THE WINTER, HELPING TO KEEP MY SON WARM. I DO NOT BELIEVE THAT HEAT SHOULD BE A LUXURY, AND AM DISAPPOINTED THAT GMC WOULD NOT DO MORE TO CORRECT THE PROBLEM. I WANT IT TO BE KNOWN TO THE GENERAL PUBLIC THAT THIS IS A PROBLEM IN THE ENVOY AND TRAILBLAZER, ESPECIALLY FOR FAMILIES WITH SMALL CHILDREN WHO DO NOT HAVE A VOICE TO LET THEIR PARENTS KNOW THE ICY AIR BLOWING ON THEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182061February 9, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER MALFUNCTIONING, CURRENTLY READING 68 MPH WHILE CAR IS STILL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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