GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10080737July 10, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
MY FRONT TIRE HAD A LEAK AND WAS DOWN TO THE RIM. I WAS ON A LEVEL SERVICE AND AN IDEAL SPOT FOR ONE TO CHANGE A TIRE. I READ THE SERVICE INSTRUCTIONS SEVERAL TIMES AND FOLLOWED THEM EXACTLY, BUT COULD NOT GET THE SPARE TIRE OFF OF THE SUV. THE SECONDARY LOCK WOULD NOT COME OFF. I ENDED UP CALLING AAA TO COME OUT AND TRY AND HELP. THE TECHNICIAN SAID THAT HE HAD SEEN THIS ON OTHER ENVOYS/TRAILBLAZERS, BUT NOT TO THIS EXTENT. HE WORKED ON IT FOR ABOUT 30 MINUTES WITH NO LUCK. FINALLY, HE HAD TO FILL IT UP WITH AIR AND I HAD TO DRIVE TO THE NEXT GAS STATION TO FILL IT UP MORE. I HAD TO KEEP DOING THAT UNTIL I FOUND A PLACE THAT COULD JACK UP MY CAR AND FIX THE TIRE ON THE SPOT (WITHOUT USING THE SPARE). I STILL CANNOT GET THE SPARE OFF OF MY TRUCK. I AM VERY UPSET WITH THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074394July 6, 2004
ENGINE AND ENGINE COOLING
WHEN THE VEHICLE WAS STARTED A TICKING NOISE WAS HEARD FOR 1-2 MINUTES. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM COULD NOT BE DUPLICATED AND THAT THE VEHICLE WAS OPERATING NORMALLY. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079942June 25, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SEVERAL MONTHS AGO WHILE DRIVING AT ANY SPEED AND WHEN DEPRESSING THE BRAKES CONSUMER FELT PULSATION IN THE BRAKE PEDAL. CURRENTLY, WHEN THE BRAKES ARE DEPRESSED THE PULSATION IS VERY SEVERE. DEALER HAS MADE AN APPOINTMENT TO EXAMINE THE VEHICLE. PULSATION OCCURRED FIFTY TIMES IN THE LAST FEW MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079342June 16, 2004
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
WHILE DRIVING 55 MPH DRIVER APPLIED THE BRAKES TO SLOW DOWN THE SPEED AND CONSUMER LOST CONTROL, CAUSING THE VEHICLE TO HIT A GUARD RAIL AND ROLL OVER THREE TIMES. VEHICLE LANDED UPSIDE DOWN. UPON IMPACT, THE AIRBAG DID NOT DEPLOY, AND SEAT BELT DID NOT HOLD THE PASSENGER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10073548June 14, 2004
STRUCTURE, ELECTRICAL SYSTEM, SEAT BELTS, TIRES, SERVICE BRAKES, HYDRAULIC, AIR BAGS, POWER TRAIN:CLUTCH ASSEMBLY
CONSUMER HAD ALL OF THE WEATHER PROOFING ON THE VEHICLE REPLACED BY THE DEALER AS WELL AS THE CLUTCH ASSEMBLY . *AK THE FAN CLUTCH WAS REPLACED, THE AIR BAG INDICATOR LIGHT CAME ON. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE IF THE LIGHT WASN'T ON AT THE TIME. THE PLASTIC TRIM FROM THE SEAT BELT BROKE, THE SEAT BELT FAILED AGAIN, THE TRANSMISSION WOULD DRAG, THE ENGINE LIGHT WAS ON AND MADE A GRINDING NOISE,THE DRIVERS SIDE TIRE WAS LOOSING PRESSURE, THE PASSENGER INNER DOOR SEAL LEAKED, THE CLOCK ON THE RADIO WOULD RESET ITSELF, THE DRIVERS SIDE SEAT BELT WOULD LOCK UP WHEN THE BRAKES WERE APPLIED THEY WOULD SKID AND PULL TO THE RIGHT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074415May 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE VEHICLE'S REAR PASSENGER SIDE LOCK BROKE WITHOUT WARNING. AS A RESULT, THE DOOR WOULD NOT CLOSE AND OWNER HAD TO TAPE IT SHUT. THE CAUSE HAS YET TO BE DETERMINED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073321May 12, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A VALVE IN THE GAS TANK CAME LOOSE CAUSING A LEAK WHICH ACTIVATED THE CHECK ENGINE LIGHT. *MR GAS TANK WAS REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073442May 11, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 70 MPH VEHICLE STALLED. AS RESULT, VEHICLE COASTED TO THE SIDE OF THE ROAD. CONSUMER STATED HE HAD TO WAIT 30 MINUTES BEFORE STARTING VEHICLE AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064873April 23, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING 45 MPH THE VEHICLE'S DRIVER SIDE AIR BAG ON THE SEAT DEPLOYED INADVERTENTLY. NO INJURIES WERE REPORTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059383April 20, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHEN DRIVING IN THE RAIN WINDSHIELD WIPERS FAILED, CAUSING THE DRIVER TO PULL OFF THE ROAD. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065868April 9, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
2002 GMC ENVOY THE DRIVER SIDE MIRROR DOES NOT RETAIN MEMORY SETTING FOR EITHER DRIVER. COULD CAUSE AN ACCIDENT BY NOT BEING IN PROPER POSITION WHILE OPERATING THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065601April 6, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
LOSS OF ENGINE POWER PREVENTING PASSING ON HIGHWAY WAS CAUSED BY FAILURE OF THE GAS PEDAL (#15150990), WHICH HAD TO BE REPLACED (PARTS AND LABOR: $211). *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064467April 3, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WIPER MOTOR FAILURE '02 GMC ENVOY XL SLT WITH 38,000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063773March 24, 2004
AIR BAGS
2002 GMC ENVOY SER#[XXX] AIR BAGS DID NOT DEPLOY DRIVER TAKEN BY LIFESTAR TO HARTFORD HOSPITAL THE WHOLE LEFT SIDE OF THE VEHICLE WAS CAVED IN ALL THE WAY TO THE FRONT SEAT. *NM UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10063827March 24, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
IN OCT. 2003, I WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC AND UPON COMING TO A TRAFFIC LIGHT MY ENVOY STALLED OUT AND INSTRUMENT PANEL WENT BLANK; CAR WOULD NOT RESTART & MESSAGE DISPLAYED TO SERVICE ENGINE & CONTACT ONSTAR, I WAS UNABLE TO GET ENVOY OFF OF ROAD & SAT THERE FOR 45 MINUTES WAITING FOR TOW TRUCK TO TOW VEHICLE TO ROYAL OLDSMOBILE WHERE THEY SAID THEY REPLACED COMPUTER SYSTEM; SINCE THAT TIME IN JAN 2004 VEHICLE WAS IN GARAGE & WOULD NOT START; VEHICLE WAS PUSHED OUT OF GARAGE & BATTERY WAS RECHARGED WITH JUMPER CABLES; VEHICLE WAS TAKEN TO ROYAL OLDSMOBILE & I WAS TOLD THAT BATTERY WAS LEAKING & THAT THEY HAD REPLACED BATTERY; THIS VEHICLE HAS BEEN THE MOST UNRELIABLE VEHICLE I HAVE EVER HAD; I AM LEASING THIS ENVOY & I AM AFRAID IT WILL STALL OUT AGAIN; ALSO LAST SUMMER WITHOUT WARNING, THE AIR CONDITIONING JUST QUIT WORKING WHILE DRIVING ON VACATION; AFTER ENVOY WAS CUT OFF & ENGINE COOLED, THEN AIR CONDITIONING STARTED WORKING AGAIN; THIS IS A LEASED VEHICLE & I WANT TO KNOW WHO I CAN TALK TO ABOUT TURNING VEHICLE IN EARLY & ALSO WHAT INFORMATION IS AVAILABLE ABOUT ENVOY STALLING OUT WITHOUT WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062600March 19, 2004
TRANSMISSION WILL NOT COME OUT OF LOW GEAR COLD. HAS BEEN IN 4 TIMES FOR WHAT THEY CALL "COMPUTER SOFTWARE UPGRADES" NOW THE TRANSMISSION SLIPS INTO LOW GEAR WHILE SLOWING, THEY TELL ME THIS IS NORMAL. THE CAR HAS BEEN IN THE SHOP 5 TIMES FOR THE ABOVE ISSUE SINCE WE TOOK POSSESION BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062472March 17, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
OUR 02 GMC ENVOY RANDOMLY SHIFTS THE TRANSFER CASE INTO NEUTRAL WHILE DRIVING CAUSING A NO POWER SITUATION IN TRAFFIC. THIS HAS PUT MY WIFE AND CHILD IN DANGER ON MORE THAN ONE OCCASSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062000March 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
PCM DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056811February 9, 2004
EXTERIOR LIGHTING:HEADLIGHTS
ON OUR 2002 GMC ENVOY, WHEN DRIVING IN HEAVY FOG OR ANY TYPE OF FALLING SNOW THE HEADLIGHTS SHOOT A BEAM OF LIGHT STRAIGHT UP. IT LOOKS LIKE WHAT THE SEARCHLIGHTS LOOK LIKE IN OLD WAR MOVIES. THE REFLECTION FROM THE LIGHT ON HE FOG OR SNOW REALLY MESSES UP THE DRIVERS VISION BECAUSE IT EFFECTIVLY BLOCKS THE SIGHT OF ANYTHING PAST THE HOOD. WE TALKED TO THE DEALER ABOUT IT AND THE SERVICE MANAGER SAID THAT WE WEREN'T THE FIRST TO COMPALIN BUT UNTIL GM DID A RECALL, HE COULDN'T DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056151January 30, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS RUN INTERMITTENTLY WHILE ON THE DELAY CYCLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy