GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10361575October 21, 2010
EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
2004 GMC ENVOY SLT- HEADLIGHTS GO OFF WITH NO WARNING AT NIGHT- HAPPENED ON A DARK ROAD, ALMOST WENT IN A DITCH- ALSO, SPEEDOMETER DOES NOT WORK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10361161October 19, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 GMC ENVOY XUV INTERMITTENTLY WORKS. ROUGHLY 10% OF THE TIME, THE GAUGE WILL STOP WORKING COMPLETELY. NOW, THE RPM GAUGE HAS ALSO BEGIN ACTING ERRATICALLY. I HAVE CONTACTED GMC CUSTOMER SUPPORT, AND THEY DIRECTED ME TO THE LOCAL DEALER, WHO WILL CHARGE ME $79 SIMPLY TO "DIAGNOSE" THE PROBLEM, FOLLOWED BY A LIKELY $600 REPAIR TO REPLACE THE ENTIRE CLUSTER. A SIMPLE ONLINE SEARCH OF "2004 GMC ENVOY XUV SPEEDOMETER PROBLEMS" RETURNED 10'S OF THOUSANDS OF HITS, SO IT APPEARS THIS IS A VERY WIDESPREAD PROBLEM. AFTER CHECKING INTO THE SITUATION WITH GM DEALERS THERE IS A RECALL ON THE SIERRA'S AND YUKONS WHICH HAVE THE SAME CLUSTER AS MY VEHICLE BUT GM REFUSES TO STAND BEHIND THE DEFECT ON THE ENVOYS. PARTS HAVE NOT BEEN REPLACED YET ON MY VEHICLE HOPING THAT GM WILL WAKE UP AND REALIZE THIS IS A COMMON PROBLEM ON THE ENVOYS AND THAT IT REQUIRES ATTENTION. BELOW IS JUST ONE OF MANY LINKS WHICH HIGHLIGHT THE ISSUE MANY GMC OWNERS ARE FACING: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/GMC/ENVOY/DIGITAL+INSTRUMENT+PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361075October 18, 2010
FUEL SYSTEM, GASOLINE
2004 GMC ENVOY 6-CYL 2WD WITH ~172,000 MILES. CHECK ENGINE LIGHT WAS DUE TO EVAP LEAK IN THE FUEL SYSTEM. SMOKE CHECK AT THE MECHANICS RESULTED IN VISIBLE SMOKE EXITING THE FILLER NECK OF THE FUEL TANK (NOT THE FILLER NECK FROM THE GAS LINE). NEW FUEL TANK (DEALER PART ONLY!) IS ~$900 FROM DEALER TO DEALER. PLUS LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359373October 5, 2010
FUEL SYSTEM, GASOLINE
MY 2006 ENVOY XUV HAS FUEL ODOR ADMITTANCE AND POSSIBLY LEAKING FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359374October 5, 2010
FUEL SYSTEM, GASOLINE
MY 2004 ENVOY XUV HAS FUEL ODOR ADMITTANCE AND POSSIBLY LEAKING FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358979October 4, 2010
VISIBILITY
THE WINDSHIELD WIPER PUMP THAT CAME WITH THE VEHICLE STARTED RUNNING CONTINUOUSLY AFTER WASHING THE WINDSHIELD. THE PUMP WOULD NOT SHUT OFF WHEN VEHICLE WAS SHUT OFF. AFTER A FEW MINUTES THE WASHER PUMP OVERHEATED ITSELF AND CAUSE A SMALL FIRE, I WAS LUCKY ENOUGH TO GET OUT QUICK. I REPLACED WITH A NEW WASHER PUMP AND IT STILL RAN CONTINUOUSLY, I UNINSTALLED IMMEDIATELY...RIGHT NOW I HAVE NO WAY TO WASH MY WINDSHIELD AND THE BIGGER ISSUE IS THE FIRE THAT WE WERE LUCKY TO ESCAPE ANY MAJOR INCIDENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10358145September 28, 2010
FUEL SYSTEM, GASOLINE
2004 GMC ENVOY. CUSTOMER REQUESTED FUEL SENDING UNIT TO BE REPLACED. UPON SPEAKING WITH OTHER ENVOY OWNERS THIS IS A COMMON OCCURRENCE IN CORROSION AREAS, NAMELY NOVA SCOTIA. THE LEAK WAS FOUND AFTER OWNER SMELLED A CONSTANT GAS ODOR AROUND THE BACK DRIVER WHEEL WELL. WHEN THE GAS TANK WAS TAKEN DOWN FOR INSPECTION THE MODULAR RESERVOIR ASSEMBLY, WHICH CONTAINED THE FUEL PUMP, DEVELOPED CORROSION OF THE FUEL FEE/RETURN PIPES AFTER AN EXTENDED PERIOD OF TIME. THE MODULAR RESERVOIR ASSEMBLY HAD TO BE ENTIRELY REPLACED ON SEPTEMBER 28, 2010. THE VEHICLE ONLY HAD 88,546KM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356943September 22, 2010
POWER TRAIN, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE SPEEDOMETER READ 35 MPH WHILE DRIVING AT 70 MPH. THE VEHICLE WAS TAKEN TO A LOCAL GARAGE. DIAGNOSTIC TESTING LOCATED FAILURE AT THE TRANSMISSION SHIFTER CABLE, WHICH WAS REPLACED.OTHER UNKNOWN PARTS WERE ALSO REPLACED.THE INSTRUMENTAL CONTROL PANEL SENSOR WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED, THE TRANSMISSION FAILED AGAIN. THE MANUFACTURER TOOK A REPORT, BUT THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356347September 19, 2010
VISIBILITY:REAR WINDOW WIPER/WASHER, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I PURCHASED A 2004 GMC ENVOY XUV AND HAVE SEVERAL SIGNIFICANT PROBLEMS WITH THIS VEHICLE. AFTER RESEARCHING IT SEEM OTHERS HAVE HAD THE SAME TROUBLES. SINCE WE OWNED THE VEHICLE, THE REAR WINDOW IS FOUND DOWN AND NOONE WAS EVEN IN/NEAR THE VEHICLE. IT CONTINUES TO WORK BUT STILL WILL GO DOWN BY ITSELF. A YEAR AGO I HAD TO REPLACE THE FUEL TANK, THIS WAS RIGHT AFTER WE TOOK IT IN FOR INSPECTION ON A RECALL OF SMELLING GAS FUMES WHILE DRIVING AND POSSIBLE CORROSION IN FUEL LINES. OF COURSE THE FUEL LINES WERE NOT CORRODED SO WE WERE TOLD. I FOOTED THE BILL $800+ TO GET A NEW FUEL TANK ,AS NECK ON TANK WAS CRACKED AND WAS TOLD THAT THIS IS WHY WE SMELLED GAS. LUCKILY, I WENT TO MY GARAGE AND SAVED SEVERAL HUNDRED DOLLARS FROM THE DEALERS COST TO REPAIR. LAST WEEKEND 9/10/10 MY FAMILY WAS DRIVING TO TOWN AND THE MIDDLE WINDOW UNEXPECTEDLY DROPPED AND NOW DOES NOT WORK. I RESEARCHED AN IT SEEMS TO BE A REGULATOR ISSUE AND WILL COST AROUND $500, WOW! OVER THE LAST TWO WEEKS THERE IS A RATTLE WHEN WE TURN ON OUR AC. AGAIN AFTER WE WERE IN FOR SERVICE AS WE HAD THE AC CHARGED AT THE START OF SUMMER. I CAN SEE WHERE I HAVE THE SAME TROUBLES AS A LOT OF OTHERS AND FEEL, THE SAME AS THEY DO, LEFT HOLDING THE BAG BY GMC AND NO WAY OUT BUT, TO LOOK FOR A NEW/USED VEHICLE AND GET RID OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356145September 17, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
END GATE WINDOW REGULATOR FAILURE. NO REPLACEMENT PART AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355451September 14, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A 2004 ENVOY XUV WITH A CRACKED EXHAUST MANIFOLD. MY MECHANIC SAID HE HAS SEEN A LOT OF THESE ON THE 4.2 AND TELLS ME IT IS DUE TO BAD DESIGN. GMC WON'T FIX IT UNLESS I GIVE THEM ABOUT $1,000.00. EXHAUST MANIFOLDS ALMOST NEVER CRACKED IN THE PAST. PLEASE INSIST THEY HELP US LIKE WE HELPED THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354574September 8, 2010
VEHICLE SPEED CONTROL
WHILE TRAVELING AT HIGHWAY SPEEDS WITH A 2004 ENVOY THE INSTRUMENT CLUSTER DISPLAYS THE WRONG SPEED AND SHOWING A SIGNIFICANTLY LOWER SPEED OR BECOMING "STUCK" SHOWING A HIGHER SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354367September 7, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 GMC ENVOY XUV: THE SPEEDOMETOR FAILED LAST YEAR, AND PROBABLY WASN'T WORKING PROPERLY BEFORE THAT. I SEE THAT A NUMBER OF OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH THEIR GMC'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353015August 31, 2010
ENGINE AND ENGINE COOLING
WHILE DRIVING AT APPROXIMATELY 65 MPH ON THE 405 FREEWAY, THE A/C WAS TURNED ON AND THE ENGINE DIED. PREVIOUSLY ABOUT 3 DAYS EARLIER, WHILE STOPPED AT A TRAFFIC LIGHT, THE A/C WAS TURNED ON AND THE ENGINE DIED. FOLLOWING BOTH INCIDENTS, THE A/C WAS TURNED OFF AND THE ENGINE WAS RESTARTED WITHOUT FURTHER PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352218August 27, 2010
FUEL SYSTEM, GASOLINE
2004 ENVOY XL VIN [XXX] STARTED AS FUEL SMELL, NOW LEAKING IN THE AREA WHERE FUEL PUMP ATTACH'S TO TANK MILAGE 126224. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352133August 27, 2010
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2004 GMC ENVOY. CONSUMER REQUESTS REIMBURSEMENT FOR FUEL MODULE REPLACEMENT *TGW IN OCTOBER OF 2008, THE CONSUMER RECEIVED A NOTIFICATION THAT SOME 2004 MODEL YEAR GMC ENVOY VEHICLES OPERATED IN ONE OF THE CORROSION AREAS SUCH AS NEW YORK. THE FUEL TANK MODULAR RESERVOIR ASSEMBLY, WHICH CONTAINED THE FUEL PUMP, COULD DEVELOP CORROSION OF THE FUEL FEE/RETURN PIPES AFTER AN EXTENDED PERIOD OF TIME. THE CONSUMER STATED SHE KEPT THE LETTER IN CASE SHE HAD A PROBLEM IN THE FUTURE. ON AUGUST 10, 2010, SHE STARTED SMELLING A CONSTANT STRONG GAS SMELL INSIDE AND OUTSIDE OF THE VEHICLE. WHEN THE CONSUMER WENT TO THE DEALER FOR HER SCHEDULED APPOINTMENT, THE MANAGER POINTED OUT THAT THE NOTICE STATED THAT GMC WOULD ONLY PROVIDE AN EXTENDED COVERAGE WITHIN 10 YEARS OF THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR UP TO 120,000 MILES. THE CONSUMERS VEHICLE HAD 124,979 MILES ON IT AT THE DATE OF SERVICE. THE CONSUMER CONTACTED SEVERAL MANAGERS AT GMC TO SEE IF SHE WOULD QUALIFY FOR REIMBURSEMENT FOR THE KNOWN ISSUE, BUT WAS DENIED ON EACH CALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352332August 27, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT WAS TRAVELING 55 MPH WHEN AN UNKNOWN PART FRACTURED FROM UNDER THE VEHICLE, CAUSING THE CONTACT TO LOSE CONTROL. THE VEHICLE PROCEEDED TO ROLL OVER THREE TIMES INTO A DITCH. THE CONTACT AND ONE PASSENGER WERE ABLE TO CRAWL FROM THE VEHICLE FOLLOWING THE CRASH. THE CRASH SHATTERED THE WINDSHIELD AND CAUSED SEVERAL INJURIES TO THE VEHICLE OCCUPANTS. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE POLICE STATED THAT THEY WERE SURPRISED THAT THE OCCUPANTS SURVIVED THE CRASH WITH THE FAILURE OF THE AIR BAGS AND THE CONDITION OF THE VEHICLE. A POLICE REPORT WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 118,700.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10351928August 26, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAULTY DASH CLUSTER/SPEEDOMETER. WILL READ 120 MPH WHEN YOU ARE SITTING STILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351604August 24, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE, SUSPENSION
I HAVE A 2004 SUV XLT. I BOUGHT MY CAR WITH 400 MILES ON IT. I HAD THE GAS TANK REPLACED EARLY ON. WENT BACK TO GMC B/C THEY HAD NOT INSTALLED IT PROPERLY. I'VE HAD BOTH FRONT AND REAR SWAY BARS REPLACED AND BOTH KNOCK SENSORS REPLACED. MY MIDDLE WINDOW DECIDED TO QUIT WORKING AND I HAVEN'T GOTTEN IT FIXED BECAUSE THE GUYS AT THE GMC SERVICE CENTER SAID THEY COULDN'T IMAGINE WHAT IT COULD BE AND THEY WOULD HAVE TO CHARGE ME $100 FOR A DIAGNOSIS!! MY RADIO/CD PLAYER IS ONLY HALF LIT UP AND STOPS WORKING WHEN IT GETS TOO HOT FROM PLAYING A CD... I AM CURRENTLY HAVING ISSUES WITH THE FAN CLUTCH, THERMOSTAT AND A LEAK IN MY FRONT DIFFERENTIAL. MEANWHILE THE GUYS AT THE DEALERSHIP WANTED TO CHARGE ME $1,500 TO REPLACE MY KNOCK SENSORS AGAIN AND DIDN'T EVEN FIND THE LEAK WHEN THEY WERE "DIAGNOSING" MY ISSUE. I TRULY DO LOVE MY CAR, BUT I AM SUPER MAD ABOUT THE MIDDLE WINDOW AND SUPER MAD ABOUT ALL OF THESE ISSUES. I TAKE CARE OF MY CAR AND DO ALL OF THE ROUTINE MAINTENANCES. I THINK I KNOW WHY IT WAS ONLY ON THE MARKET FOR TWO YEARS. PLEASE HELP US GET OUR MIDDLE WINDOWS FIXED. I DIDN'T DO ANYTHING TO CAUSE IT TO STOP WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350783August 20, 2010
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHEN DRIVING THE VEHICLE AT ANY SPEED THE CONTACT NOTICED AN OVERPOWERING GASOLINE ODOR COMING FROM INTERIOR AND EXTERIOR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CPC AND MODULE KIT WHERE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGE WAS 124,000. UPDATED 11/19/10 *CN UPDATED 11/12/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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